Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon released a statement after an outage impacted customers across the U.S. on Wednesday, with many phones going into "SOS" mode, meaning they were only able to place emergency calls. Jan Carabeo breaks down what happened and what the phone service company is saying.
Verizon said Wednesday night an outage had been resolved after customers across the U.S. reported service outages, with many saying that their devices had been limited to SOS since about noon Eastern Time.
NFL eyes will be on New Orleans next month for the title game but there's a big party planned in Philly for the big event as well. Verizon is hosting a FanFest at every NFL stadium including the Linc on Feb. 9. There will be games, food, music and appearances from former Bird including Darren Sproles. Tickets are free but you have to request them ahead of time.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Philadelphia police are searching for the suspect wanted in a robbery at a Verizon Store in Center City.
Verizon is offering a $10,000 reward for information leading to an arrest.
This is good news for anyone who get those pesky robocalls all day.
After following the caller's instructions, the victim received an email from Verizon, confirming the purchase of an iPad under his name.
The next phase of smartphones is coming soon as AT&T and Verizon have announced their plans to sell the first-ever holographic smartphone.
Next month, you'll be able to watch NFL games on your smartphone, regardless of your carrier.
Verizon confirmed on Wednesday the personal data of 6 million customers has leaked online.
Verizon's internet service just got faster.
That $23-million in declined money represents more than 45-percent of total federal allotment to the state.
Verizon has agreed to pay $4.83 billion for Yahoo, the companies said before markets opened Monday.
Nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement, the company and unions said Monday.
The City of Philadelphia is asking residents to help it determine if Verizon is living up to the terms of its franchise agreement.
Chris broadcasted live from the Liberty USO at the Philadelphia International Airport for Volunteer Appreciation Month, learned about live streaming on Facebook and discussed Speaker of the House Paul Ryan announcing he is not interested in being the Republican party's nominee for President. He talked with the CEO of Philadelphia International Airport, Chellie Cameron, at 7:50 about hosting the Liberty USO, Patrick Kerkstra from Philadelphia Magazine at 8:00 about the Pennsylvania Senate passing medical marijuana legislation, and Joe Brooks from the Liberty USO at 8:20 about National Volunteer Month.
About 39,000 Verizon landline and cable workers on the East Coast walked off the job Wednesday morning after little progress in negotiations since their contract expired nearly eight months ago.
Unions representing more than 36,000 Verizon landline phone and cable workers are threatening a strike.
Verizon will start charging customers $20 to upgrade their phones starting April 4.
AT&T and Verizon together have invested $45-million to add cell-service infrastructure along the Ben Franklin Parkway. Each says the upgrades will quadruple capacity.
Leaders of the Communications Workers of America and the International Brotherhood of Electrical Workers announced the decision early Sunday after a contract covering 39,000 workers expired. The unions say they're prepared to schedule regular bargaining sessions.
Union members working for Verizon in nine states, including Pennsylvania, New Jersey and Delaware, have voted to authorize a strike, if necessary.
Police updated concerned residents at the Palumbo Recreation Center on Tuesday night after multiple violent robberies in South Philadelphia.
Jeannette Jackson was honored by City Council after she became the first African-American woman elected to a leadership role in Mummers String Band history.
The Diocese of Camden in South Jersey has agreed to pay $180 million in a settlement to more than 300 survivors who were sexually abused by clergy members.
New Jersey's acting attorney general won't ask the state Supreme Court to review the dismissal of racketeering charges against Democratic power broker George E. Norcross III and those charged alongside him.
A nationwide shortage of estrogen patches used for hormone replacement therapy has prompted many women to look for alternatives for treating symptoms of menopause.
The Trump administration filed an appeal after a judge ordered slavery exhibits that were removed from the President's House Site to be returned.
Police updated concerned residents at the Palumbo Recreation Center on Tuesday night after multiple violent robberies in South Philadelphia.
Jeannette Jackson was honored by City Council after she became the first African-American woman elected to a leadership role in Mummers String Band history.
Known for his presidential campaigns and decades of activism, civil rights leader Jesse Jackson died Tuesday. He was 84.
The Diocese of Camden in South Jersey has agreed to pay $180 million in a settlement to more than 300 survivors who were sexually abused by clergy members.
Police updated concerned residents at the Palumbo Recreation Center on Tuesday night after multiple violent robberies in South Philadelphia.
Jeannette Jackson was honored by City Council after she became the first African-American woman elected to a leadership role in Mummers String Band history.
Philadelphia city councilmembers pressed Superintendent Tony Watlington for details on his plan to close 20 schools.
Known for his presidential campaigns and decades of activism, civil rights leader Jesse Jackson died Tuesday. He was 84.
As investigators find leads and track down persons of interest or suspects in the Nancy Guthrie case, experts said cell data will be used to corroborate other important pieces of evidence.
The Diocese of Camden in South Jersey has agreed to pay $180 million in a settlement to more than 300 survivors who were sexually abused by clergy members.
New Jersey's acting attorney general won't ask the state Supreme Court to review the dismissal of racketeering charges against Democratic power broker George E. Norcross III and those charged alongside him.
A nationwide shortage of estrogen patches used for hormone replacement therapy has prompted many women to look for alternatives for treating symptoms of menopause.
Diners have been apart of New Jersey's DNA for decades. Now many are struggling, but lawmakers are looking to give them a lifeline.
Life in one New Jersey town just got a whole lot sweeter. A man crafted a Good Humor truck out of snow and even sells ice cream out of it for a great cause.
The long-ago first husband of first lady Jill Biden pleaded not guilty to charges that he killed his current wife in Delaware.
A fire that broke out at a wastewater treatment facility in Wilmington, Delaware, is under control after an explosion early Tuesday morning.
Ice is still impacting bodies of water around the Philadelphia area after a long stretch of cold temperatures.
Two firefighters and two residents were taken to the hospital after a house fire in Wilmington on Sunday, officials said.
Power companies across the Philadelphia region and Lehigh Valley are reporting some outages Saturday while high wind alerts are in effect.
A nationwide shortage of estrogen patches used for hormone replacement therapy has prompted many women to look for alternatives for treating symptoms of menopause.
Pennsylvania Hospital in Philadelphia is the country's oldest hospital and will become a museum for the nation's 250th birthday in 2026.
A person with measles traveled through Philadelphia International Airport last week, health officials said.
February is Heart Awareness Month, and with Valentine's Day approaching, the holiday holds special meaning for a South Jersey family.
As piles of snow melt across the Philadelphia region, research shows the salt used to prevent slipping could end up in the water supply.
Move over, Wawa, "there's a new player in town." Customers shed light on Pennsylvania's heated rivalry as Sheetz opened its first store in Montgomery County.
Former Sheetz president and CEO Steve Sheetz has died at age 77, the Altoona-based company announced on Monday.
The post-Christmas return rush was underway at shops and malls across the Philadelphia area.
With product return fraud on the rise, an emerging company is using AI to help spot issues.
Here are mall opening and closing hours for the Christmas and Christmas Eve holidays around the Philly region.
A stretch of Spruce Street in Philadelphia's University City section is closed until further notice because of a water main break.
Police and fire crews are once again responding to the scene of a train fire that broke out Thursday.
More than 100 speed bumps near Philadelphia schools were installed improperly, a new report says.
The Downingtown Interchange on the Pennsylvania Turnpike reopened Wednesday night after a canopy over the toll booths collapsed.
A portion of Martin Luther King Jr. Drive remains closed as crews work on water infrastructure repairs.
The Eagles' main headquarters in South Philadelphia has a new name: the Jefferson Health Training Complex.
Their respective semifinal wins on Monday set up a seventh gold-medal showdown between Team USA and Canada later this week.
Anthony Edwards won the Most Valuable Player award while leading his "Stars" team past their fellow Americans on the "Stripes" team 47-21 to win the final of the NBA All-Star Game.
The Reading Fightin Phils will play as the "Reading Iced Coffees" for their 23rd annual morning game Tuesday, Aug. 25.
Bryce Harper says he still doesn't understand why Dave Dombrowski suggested last year that he doesn't know if Harper is still an elite player.
Bruce Springsteen is bringing the Land of Hope and Dreams tour to Xfinity Mobile Arena in Philadelphia on May 8.
J. Cole's "The Fall-Off Tour" will stop at Xfinity Mobile Arena in Philadelphia in July.
Robert Duvall was in such classics as "The Godfather," "To Kill a Mockingbird," "M*A*S*H," "The Great Santini" and "Tender Mercies."
"Dawson's Creek" and "Varsity Blues" star James Van Der Beek has died at 48 years old.
The Pennsylvania Film Office has awarded $34 million for production on Season 3 of "Tires" and the fifth and final season of "Mayor of Kingstown."
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
Andrew Kozak has the latest NEXT Weather forecast for the Philadelphia region on a foggy Wednesday.
The Trump administration filed an appeal Tuesday after a judge ordered slavery exhibits that were removed from the President's House Site in Philadelphia to be returned.
In the past month, police said there were multiple assaults in South Philly, where the victims were punched and kicked and had either their money, wallets or e-bikes stolen.
A member of the Joseph A. Ferko String Band was surprised with a Philadelphia City Council proclamation Tuesday night after becoming the first African-American woman elected to a leadership role in Mummers String Band history.
The proposal calls for a $180 million trust fund to be established for the survivors of the abuse.