Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon released a statement after an outage impacted customers across the U.S. on Wednesday, with many phones going into "SOS" mode, meaning they were only able to place emergency calls. Jan Carabeo breaks down what happened and what the phone service company is saying.
Verizon said Wednesday night an outage had been resolved after customers across the U.S. reported service outages, with many saying that their devices had been limited to SOS since about noon Eastern Time.
NFL eyes will be on New Orleans next month for the title game but there's a big party planned in Philly for the big event as well. Verizon is hosting a FanFest at every NFL stadium including the Linc on Feb. 9. There will be games, food, music and appearances from former Bird including Darren Sproles. Tickets are free but you have to request them ahead of time.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Philadelphia police are searching for the suspect wanted in a robbery at a Verizon Store in Center City.
Verizon is offering a $10,000 reward for information leading to an arrest.
This is good news for anyone who get those pesky robocalls all day.
After following the caller's instructions, the victim received an email from Verizon, confirming the purchase of an iPad under his name.
The next phase of smartphones is coming soon as AT&T and Verizon have announced their plans to sell the first-ever holographic smartphone.
Next month, you'll be able to watch NFL games on your smartphone, regardless of your carrier.
Verizon confirmed on Wednesday the personal data of 6 million customers has leaked online.
Verizon's internet service just got faster.
That $23-million in declined money represents more than 45-percent of total federal allotment to the state.
Verizon has agreed to pay $4.83 billion for Yahoo, the companies said before markets opened Monday.
Nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement, the company and unions said Monday.
The City of Philadelphia is asking residents to help it determine if Verizon is living up to the terms of its franchise agreement.
Chris broadcasted live from the Liberty USO at the Philadelphia International Airport for Volunteer Appreciation Month, learned about live streaming on Facebook and discussed Speaker of the House Paul Ryan announcing he is not interested in being the Republican party's nominee for President. He talked with the CEO of Philadelphia International Airport, Chellie Cameron, at 7:50 about hosting the Liberty USO, Patrick Kerkstra from Philadelphia Magazine at 8:00 about the Pennsylvania Senate passing medical marijuana legislation, and Joe Brooks from the Liberty USO at 8:20 about National Volunteer Month.
About 39,000 Verizon landline and cable workers on the East Coast walked off the job Wednesday morning after little progress in negotiations since their contract expired nearly eight months ago.
Unions representing more than 36,000 Verizon landline phone and cable workers are threatening a strike.
Verizon will start charging customers $20 to upgrade their phones starting April 4.
AT&T and Verizon together have invested $45-million to add cell-service infrastructure along the Ben Franklin Parkway. Each says the upgrades will quadruple capacity.
Leaders of the Communications Workers of America and the International Brotherhood of Electrical Workers announced the decision early Sunday after a contract covering 39,000 workers expired. The unions say they're prepared to schedule regular bargaining sessions.
Union members working for Verizon in nine states, including Pennsylvania, New Jersey and Delaware, have voted to authorize a strike, if necessary.
Old man winter is not done with us yet. A dangerously cold day is on tap as subfreezing temperatures return to the Delaware Valley.
The Center City dive bar is raising its minimum age to 25 in an effort to crack down on underage drinking and disruptive behavior.
In her five decades leading Temple University's women's fencing program, Dr. Nikki Franke broke barriers and built opportunities for future generations.
Prosecutors have dropped the most serious assault charge against Penn State hockey star Gavin McKenna.
Timothy Sapp Sr. died on Jan. 28 while he was on shift as a heavy equipment operator removing snow in Philadelphia.
Old man winter is not done with us yet. A dangerously cold day is on tap as subfreezing temperatures return to the Delaware Valley.
The coldest air of the season is set to slide over the Philadelphia area this weekend, which could lead to frost quakes, ice quakes and lake quakes.
The Center City dive bar is raising its minimum age to 25 in an effort to crack down on underage drinking and disruptive behavior.
In her five decades leading Temple University's women's fencing program, Dr. Nikki Franke broke barriers and built opportunities for future generations.
Camden firefighter Howard Bennett died after falling into the icy Delaware River Thursday.
The Center City dive bar is raising its minimum age to 25 in an effort to crack down on underage drinking and disruptive behavior.
In her five decades leading Temple University's women's fencing program, Dr. Nikki Franke broke barriers and built opportunities for future generations.
Timothy Sapp Sr. died on Jan. 28 while he was on shift as a heavy equipment operator removing snow in Philadelphia.
The coldest air of the season is set to slide over the Philadelphia area this weekend, which could lead to frost quakes, ice quakes and lake quakes.
Yonkers, New York, man Dijani Brown was wanted for sexual assaults of teen girls in Manor Township and Horsham Township, Pennsylvania.
The coldest air of the season is set to slide over the Philadelphia area this weekend, which could lead to frost quakes, ice quakes and lake quakes.
A number of restaurants in the Philadelphia area landed on OpenTable's list of the Top 100 Romantic Restaurants in the U.S.
After a portion of the Keansburg Fishing Pier crashed into the Raritan Bay, there's now concern at other marinas and piers that are being hit by ice chunks.
John Quinesso Sr., a World War II veteran from South Jersey, still drives himself everywhere he needs to go.
Construction workers leaving the Hudson Tunnel worksite in New York City had no idea if or when they would return.
The coldest air of the season is set to slide over the Philadelphia area this weekend, which could lead to frost quakes, ice quakes and lake quakes.
The man whom Jill Biden divorced for the eventual 46th President of the United States is now in jail on murder charges.
A Delaware man is behind bars after he allegedly attacked two other men over a parking dispute, police say.
A teenager and a 21-year-old man were injured in a shooting in Wilmington Monday afternoon, police said.
Following Sunday's major winter storm, multiple businesses, organizations and event centers are staying closed on Monday.
A new kind of joint replacement is now available for people who have a certain kind of arthritis in the hand.
A person with a confirmed case of measles visited an urgent care center in Collegeville, Pennsylvania, last month, health officials said.
A toddler and a dog from Los Angeles have a unique bond that came together thanks to a Philly doctor and a story from CBS News Philadelphia.
New Jersey has less than a one-week supply of red blood cells and less than a day's supply of platelets, health officials say.
For Kolin and his family, CHOP was a home away from home while he waited for a heart transplant.
Former Sheetz president and CEO Steve Sheetz has died at age 77, the Altoona-based company announced on Monday.
The post-Christmas return rush was underway at shops and malls across the Philadelphia area.
With product return fraud on the rise, an emerging company is using AI to help spot issues.
Here are mall opening and closing hours for the Christmas and Christmas Eve holidays around the Philly region.
Through Amazon Now, customers can get household items, cosmetics, electronics, groceries and more delivered in about 30 minutes or less.
The city says residents shouldn't park on a major stretch of South Broad Street in Philadelphia Tuesday for a snow removal operation.
Traffic is starting to move again on Roosevelt Boulevard after a fatal crash shut down the road in both directions Friday morning.
Snow-covered sidewalks, freezing temperatures and more have made commutes challenging for many public transit riders across Philadelphia.
Philadelphia is closing several roads in Center City Tuesday night to remove snow after a winter storm dumped nearly 10 inches over the weekend.
Transportation service will ramp up gradually Monday across the Philadelphia area following the weekend snowstorm.
Prosecutors have dropped the most serious assault charge against Penn State hockey star Gavin McKenna.
Eagles superfan Ed Callahan, 79, won the NFL's 2025 Fan of the Year award on Thursday night.
Sonny Jurgensen's strong arm, keen wit and affable personality made him one of the most beloved figures in Washington football history.
Don't miss the 2026 Winter Olympics opening ceremony. Here's how to watch live, stream for free and catch replays.
Tim Stutzle charged past Travis Sanheim and scored on a backhand shot 47 seconds into overtime, helping the Ottawa Senators to a 2-1 victory over the struggling Flyers.
Don't miss the 2026 Winter Olympics opening ceremony. Here's how to watch live, stream for free and catch replays.
The Temple University Jazz Band is releasing its first internationally-recorded album after placing first at the National Collegiate Jazz Championship.
Mural Arts Philadelphia is looking for an artist or team of artists to design a mural honoring Boyz II Men's contributions to music and culture as the city celebrates America's 250th anniversary.
Chuck Negron, a founding member of Three Dog Night whose lead vocals powered a string of hits for one of the top rock acts of the late 1960s and early '70s has died. He was 83.
Bad Bunny used his Grammy acceptance speech on Sunday to denounce U.S. Immigration and Customs Enforcement and call for the end of the ongoing immigration crackdown.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
Temperatures are plummeting and dangerous cold will be in place through the weekend around the Philadelphia area. NEXT Weather Meteorologist Tammie Souza has the latest forecast.
Old man winter is not done with us yet. A dangerously cold day is on tap as subfreezing temperatures return to the Delaware Valley. Bill Kelly has the forecast.
A Center City dive bar is raising its minimum age to 25 in an effort to crack down on underage drinking and disruptive behavior. Ross DiMattei reports.
Sonny Jurgensen, a Hall of Fame quarterback who began his legendary career with the Philadelphia Eagles, has died. He was 91.
For 50 years, fencing coach Nikki Franke tore down barriers to help usher in future generations of women fencers, while exposing the sport to inner city youth. Krystle Rich reports.