Eagles fan says StubHub ticket mix-up cost him $1,700 before refund
A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
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A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
Regulators allege Ticketmaster used deceptive pricing and sales tactics, costing consumers billions of dollars.
Ticketmaster and Live Nation are the subject of a new FTC lawsuit alleging the event services sold millions of tickets to brokers— often at a significant markup — despite limits that artists had placed on such sales.
It's unclear when Ticketmaster started using a verification process for transferring tickets and whether or not it happens with every transfer.
After a CBS News Philadelphia report about a Ticketmaster hack, some people questioned the security surrounding transferring tickets. Now, we're learning you might have to verify a transfer before you send off the tickets.
Ticketmaster is claiming some of its customers' digital tickets are being stolen through email scams. Here's what they told CBS News Philadelphia after we reached out.
Since CBS News Philadelphia has contacted Ticketmaster, one of the Eagles tickets has been recovered and the comedy show tickets were returned to the buyer.
The Fugees canceled their tour just three days before it was set to begin. That included a stop in Philadelphia. Lauryn Hill and the Fugees were set to play The Mann Center on Wednesday, Aug. 21. That show and all other shows on their U.S. tour are canceled. No reason has been revealed, but ticketholders should have received information about receiving refunds.
A notorious cybercriminal group claims to have stolen personal data for 560 million Ticketmaster users. Here's what to know.
The Justice Department filed a federal lawsuit accusing Ticketmaster and its parent company Live Nation of illegally monopolizing the live entertainment industry.
In the wake of Taylor Swift ticketing problems, U.S. lawmakers say they'd support new limits on how much money can be made off ticket resales.
After spending years on the transplant list, a Temple Ph.D. student finally received a kidney. But that means she won’t be able to see her idol Beyoncé when the popstar is in Philly Wednesday on her Renaissance World Tour. Nikki DeMentri reports how the Beyhive is rallying around her.
The announcement comes amid increased pressure on the industry from debacles over exorbitant ticketing fees and as the president has urged Congress to pass legislation targeting other hidden costs paid by consumers throughout the economy.
Taylor Swift donated money to Philabundance while she performs in Philadelphia on The Eras Tour.
SEPTA is helping riders shake off traffic congestion by adding service to the Linc for Taylor Swift's concert.
Jan Carabeo reports.
A mega Swiftie from Levvittown is one of many facing off against Ticketmaster and parent-company Live Nation after the ticket fiasco last year.
Kerri Corrado reports.
This fall the Jonas Brothers will perform at the Wells Fargo Center on Sept. 21.
Fans of the British band complain that the event company's charges exceed the face value of concert tickets.
The show is in Camden, NJ on July 30.
Disappointed Swifties have filed a lawsuit against the ticket seller and its parent company, Live Nation Entertainment, who control 70% of the market, while Congress and the Justice Dept. are looking into their business.
Outside the hearing, angry music fans protested against Ticketmaster.
Lawmakers grilled a top executive from Ticketmaster's parent company after the service's inability to process orders for Taylor Swift's upcoming tour.
Leaders of Ticketmaster will go before Congress Tuesday.
Grab the sunglasses again and enjoy a day with your sweetie free of anything significant from Mother Nature on Valentine's Day.
Police are investigating a string of late-night robberies in Bella Vista after five assaults over the past month left some victims injured.
After erosion from several major storms, New Jersey officials say federal relief is on the way for eroding South Jersey beaches.
February is Heart Awareness Month, and with Valentine's Day approaching, the holiday holds special meaning for a South Jersey family.
Video from a New Jersey police department's drone helped officers rescue a missing child in dense woods amid severely cold weather.
Grab the sunglasses again and enjoy a day with your sweetie free of anything significant from Mother Nature on Valentine's Day.
Police are investigating a string of late-night robberies in Bella Vista after five assaults over the past month left some victims injured.
After erosion from several major storms, New Jersey officials say federal relief is on the way for eroding South Jersey beaches.
A man has died following a high speed crash in Philadelphia's Torresdale neighborhood in the early hours of Friday morning.
February is Heart Awareness Month, and with Valentine's Day approaching, the holiday holds special meaning for a South Jersey family.
Police are investigating a string of late-night robberies in Bella Vista after five assaults over the past month left some victims injured.
After erosion from several major storms, New Jersey officials say federal relief is on the way for eroding South Jersey beaches.
Global icon Patti LaBelle is leading Visit Philadelphia's new social media campaign, "We Are the Fabric. We Are the Thread."
Police and fire crews are once again responding to the scene of a train fire that broke out Thursday.
Name a cockroach after your ex and watch it become lunch for a skunk this Valentine's Day in Norristown, Pennsylvania.
February is Heart Awareness Month, and with Valentine's Day approaching, the holiday holds special meaning for a South Jersey family.
Video from a New Jersey police department's drone helped officers rescue a missing child in dense woods amid severely cold weather.
Quinton Law made history by becoming New Jersey's youngest active serving mayor and Moorestown Township's first Black mayor.
From picking cotton on a Tennessee farm to raising a family in South Jersey, Lillian Crooks is celebrating 100 years of life.
Students waiting for the school bus in Lindenwold, New Jersey, were sent running when an ICE enforcement operation began nearby.
Ice is still impacting bodies of water around the Philadelphia area after a long stretch of cold temperatures.
Two firefighters and two residents were taken to the hospital after a house fire in Wilmington on Sunday, officials said.
Power companies across the Philadelphia region and Lehigh Valley are reporting some outages Saturday while high wind alerts are in effect.
The coldest air of the season is set to slide over the Philadelphia area this weekend, which could lead to frost quakes, ice quakes and lake quakes.
The man whom Jill Biden divorced for the eventual 46th President of the United States is now in jail on murder charges.
February is Heart Awareness Month, and with Valentine's Day approaching, the holiday holds special meaning for a South Jersey family.
As piles of snow melt across the Philadelphia region, research shows the salt used to prevent slipping could end up in the water supply.
Black History Month is poignant for one family after a man got a historic, innovative treatment at Children's Hospital of Philadelphia.
With a measles outbreak in Pennsylvania, local health experts want to send a message to families.
Penn's first successful transplant was a kidney back in 1966. Since then, there have been thousands of life-saving operations.
Move over, Wawa, "there's a new player in town." Customers shed light on Pennsylvania's heated rivalry as Sheetz opened its first store in Montgomery County.
Former Sheetz president and CEO Steve Sheetz has died at age 77, the Altoona-based company announced on Monday.
The post-Christmas return rush was underway at shops and malls across the Philadelphia area.
With product return fraud on the rise, an emerging company is using AI to help spot issues.
Here are mall opening and closing hours for the Christmas and Christmas Eve holidays around the Philly region.
Police and fire crews are once again responding to the scene of a train fire that broke out Thursday.
More than 100 speed bumps near Philadelphia schools were installed improperly, a new report says.
The Downingtown Interchange on the Pennsylvania Turnpike reopened Wednesday night after a canopy over the toll booths collapsed.
A portion of Martin Luther King Jr. Drive remains closed as crews work on water infrastructure repairs.
PennDOT is asking for your input with a new online survey available now through Feb. 28.
Turns out, the Philadelphia Phillies were ale-ing last year — and it contributed to Nick Castellanos' release.
In his first year as Roman Catholic's head coach, 2007 PCL champion Brad Wanamaker hopes to help Cahillites seniors capture a title.
Nick Castellanos addressed his benching in Miami last June on social media after the Philadelphia Phillies released him Thursday.
Nick Castellanos' time in Philadelphia is officially over as the Phillies released him on Thursday.
Jose Alvarado scored a season-high 26 points and Mikal Bridges added 22 points as the New York Knicks beat the Philadelphia 76ers 138-89 Wednesday night.
"Dawson's Creek" and "Varsity Blues" star James Van Der Beek has died at 48 years old.
The Pennsylvania Film Office has awarded $34 million for production on Season 3 of "Tires" and the fifth and final season of "Mayor of Kingstown."
Catherine O'Hara, known for her roles in "Home Alone," "Schitt's Creek" and "Beetlejuice," died on Jan. 30 at the age of 71.
Brad Arnold, the founder and lead singer of the 3 Doors Down has died following "his courageous battle with cancer," the rock band announced Saturday on social media.
Bad Bunny took the stage at halftime for the 2026 Super Bowl. Here's who else performed at Super Bowl 60.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
High pressure will treat us to a bright, sunny day. Free of anything significant from Mother Nature. Bill Kelly has the forecast.
Police are investigating a string of violent late-night robberies in South Philadelphia's Bella Vista and Hawthorne neighborhoods, following five assaults over the past month that left some victims injured. Ross DiMattei reports.
After a chaotic dash home, 10-year-old Dylan described the moments he and his classmates ran home as a U.S. Immigration and Customs Enforcement operation unfolded at a New Jersey apartment complex Thursday. Dan Snyder reports.
In Haddon Township, 5-year-old Crew Dawson cuts out paper hearts with his family for Valentine's Day weekend — however, his heart is a little more complicated. Stephanie Stahl reports.
It's what helps fuel the local economy and draws millions of visitors to the shore each season, and a congressman from South Jersey says help is on the way for some shore towns. Ryan Hughes reports.