Southwest Airlines ends open seating, introduces red-eye flights
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
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The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
Southwest Airlines is set to pay a $140 million agreement to settle a federal investigation into a Dec. 2022 travel meltdown, when the airline canceled thousands of flights and stranded more than 2 million travelers. https://www.cbsnews.com/philadelphia/news/southwest-airlines-140-million-settlement-feds-december-2022-debacle/
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
Mary MacCarthy said she was questioned by police about human trafficking while traveling with her biracial daughter after a Southwest Airlines employee reported them as suspicious.
Hundreds of Southwest Airlines flights were delayed after technical issues that prompted the airline to temporarily halt its operations on Tuesday morning.
The proposed legislation also includes a limit on fees for baggage and seating.
The U.S. Department of Transportation is investigating whether Southwest knowingly overbooked flights leading to the holiday travel debacle.
Thousands of Southwest flights were canceled between December 21 and December 31 last year.
Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.
The frequent-flier points, worth about $300, will never expire and have no blackout dates, according to airline's CEO.
Carrier said flights are back on track after travel woes, but concedes it is "inundated" with lost luggage.
Across the country, Southwest reported less than 40 cancellations. At Philadelphia International Airport, we counted 2.
Southwest Airlines is still trying to extract itself from sustained scheduling chaos and cancelled another 2,350 flights after a winter storm overwhelmed its operations days ago.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
On Thursday at Philadelphia International Airport, the airline canceled 22 flights.
Siafa Lewis reports.
Ryan Hughes reports.
Ryan Hughes reports.
Ryan Hughes reports.
As of Tuesday, the airline has canceled 89 flights or about 2% of its schedule.
The lines and frustrations continue at Philadelphia International Airport as Southwest Airlines passengers try to navigate more delays and cancelations.
The cancelations are causing frustration for passengers flying in and out of the Philadelphia area.
Southwest Airlines reported unspecified "technical issues" Tuesday, hours after a technical issue on Monday evening caused the airline to halt traffic.
"It started as a consensual prank between me and the other pilot. I never imagined it would turn into this in a thousand years," Haak said during a remote hearing.
The move comes after the airline announced a $1.2 billion third-quarter loss because of the pandemic.
Burn bans in New Jersey have been lifted after significant rainfall in the state.
Eagles running back Saquon Barkley's spin move and backward hurdle over Jacksonville Jaguars defenders has been memorialized in a video game.
Philadelphia Police are looking for a gunman accused of shooting and killing a man inside a North Philadelphia pizza shop over a possible case of road rage.
Here's how to donate to the 15th annual Ronald McDonald House Charities Telethon, supporting RMHC houses in Philadelphia, Delaware and South Jersey.
The proceeds from the event benefit the Travis Manion Foundation, a national veteran's organization supporting military members and their families.
Here's how to donate to the 15th annual Ronald McDonald House Charities Telethon, supporting RMHC houses in Philadelphia, Delaware and South Jersey.
The Poconos could get up to 8 inches of snow Thursday into Friday, and Philadelphia could see some flurries and rainy mix, along with bitter cold temps.
Burn bans in New Jersey have been lifted after significant rainfall in the state.
Eagles running back Saquon Barkley's spin move and backward hurdle over Jacksonville Jaguars defenders has been memorialized in a video game.
Philadelphia Police are looking for a gunman accused of shooting and killing a man inside a North Philadelphia pizza shop over a possible case of road rage.
Eagles running back Saquon Barkley's spin move and backward hurdle over Jacksonville Jaguars defenders has been memorialized in a video game.
Philadelphia Police are looking for a gunman accused of shooting and killing a man inside a North Philadelphia pizza shop over a possible case of road rage.
Geno Auriemma became the winningest coach in NCAA college basketball history, earning his 1,217th victory as No. 2 UConn beat Fairleigh Dickinson 85-41 on Wednesday night.
The panel expressed concern about traffic causing issues for people getting to Jefferson Hospital, which would be near the Sixers' new arena.
Murals now on display in Center City Philadelphia are helping bring healing to families who have lost loved ones to violence.
Burn bans in New Jersey have been lifted after significant rainfall in the state.
The rainfall expected to hit South Jersey is a welcome relief as wildfires rage and water storage levels drop.
A 13-year-old born with arthrogryposis is receiving treatment at the Ronald McDonald House Southern New Jersey in Camden.
A second teenager was charged with arson for their role in sparking a wildfire in Evesham, New Jersey, that burned 52 acres.
The New Jersey Department of Health says it found multiple violations at Medford Care Center. The owner disputes those allegations.
Sahori Arteaga and her family spent 10 months at the Ronald McDonald House of Delaware after flying 3,000 miles from Honduras to Wilmington for a kidney transplant.
It was a full circle moment when a Chester County mother brought her son to visit the Ronald McDonald House Charities of Greater Delaware for the first time.
For the Schiro family from Nevada, the Ronald McDonald House Charities of Greater Delaware — "Donald's House" — is a second home.
While we don't have anything solid in the forecast, as of late November, meteorologists can look at trends and historical dates.
We have a good chance to see some rain in the Philadelphia region Wednesday and Thursday.
As runners count down to Sunday's big race at the Philadelphia Marathon, the cause is driving some people to run 26.2 miles.
A high school in Montgomery County, Pennsylvania, has a reported whooping cough case.
The new report shows the lung cancer survival rate has improved 26% in the last five years.
Skin care products are popular on TikTok, but some of them can damage skin, experts say.
Meet Hassan Paige, a man from Bucks County, who is one of the finalists of the "2024 Ultimate Men's Health Guy."
The Philadelphia City Council is scheduled to hear public comment Tuesday afternoon on the proposed Sixers arena near the city's Chinatown neighborhood.
The Eagles running back is looking to get into sports consulting and talent management, the application shows.
Six Flags announced it shut down the Kingda Ka and Green Lantern roller coasters to make way for two new rides including The Flash coaster.
Xfinity Live!, the popular bar and entertainment venue at the South Philadelphia Sports Complex, is getting a multi-million dollar makeover.
The Hershey Company recently announced the acquisition of the sour candy brand, Sour Strips.
On Wednesday, SEPTA agree to tentative deals with two unions to avert a strike in Philadelphia and its suburbs.
A crash shut down Route 309 northbound near Fort Washington and Upper Dublin Township for several hours on Wednesday morning.
Three unions representing SEPTA and city workers could go all on strike at the same time.
Some members of Philadelphia City Council want federal funds from the Bipartisan Infrastructure Law to save SEPTA, which is facing a fiscal cliff.
A driver had to be extricated after his truck and a school bus crashed in Lower Moreland. At least one student had minor injuries.
Eagles running back Saquon Barkley's spin move and backward hurdle over Jacksonville Jaguars defenders has been memorialized in a video game.
The proceeds from the event benefit the Travis Manion Foundation, a national veteran's organization supporting military members and their families.
Ryan Poehling scored the lone goal for the Flyers. Ivan Fedotov finished with 33 saves for Philadelphia.
Paul George exited Wednesday night's Philadelphia 76ers-Memphis Grizzlies game in the third quarter with a left knee hyperextension.
Geno Auriemma became the winningest coach in NCAA college basketball history, earning his 1,217th victory as No. 2 UConn beat Fairleigh Dickinson 85-41 on Wednesday night.
Jay Leno was badly injured in Greensburg when the 74-year-old comedian fell down a hill.
It's showtime, Philadelphia! TKTS Ticket Booth Service is coming to the City of Brotherly Love -- your ticket to last-minute entertainment.
The leader of a New York City church where pop star Sabrina Carpenter filmed scenes for a music video has been stripped of his duties.
Paul Teal's fiancée and fellow "One Tree Hill" actors shared tribute posts memorializing him.
The stars of Ridley Scott's "Gladiator II" discuss the film's legacy and stepping back into the world of ancient Rome.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
The city is preparing to launch a pilot program adding a second trash day for areas south of Callowhill Street between the Schuylkill and Delaware rivers. Residents can join a virtual meeting at 6 p.m. or an in-person meeting at 6:30 p.m. to learn more. Jim Donovan has your morning headlines with weather from Meteorologist Kate Bilo.
It'll feel like winter with bitter wind chills and snow showers, likely even near Philadelphia Thursday night into Friday. We're expecting between 4 to 8 inches in the upper elevations of the Poconos, but a few flurries in the city aren't expected to stick.
The Birds take on the LA Rams Sunday night and some fans are heading out west now. Wakisha Bailey chats with a few fans at Philadelphia International Airport.
The Great Hall at our CBS Philadelphia studio is a happening place as the 15th annual Ronald McDonald House Charities Telethon is underway! Jim Donovan introduces you to the directors of the three Ronald McDonald Houses of Philadelphia, South Jersey and Delaware so you can hear more about where your donation goes and how critical it is to the operation of these homes away from home for kids undergoing treatments for rare diseases.
Philadelphia Police are looking for a gunman accused of shooting and killing a 26-year-old man inside a North Philadelphia pizza shop over a possible case of road rage.