Southwest Airlines' new plus-size seating policy will require some passengers to buy 2 tickets
Starting Jan. 27, Southwest Airlines passengers who take up space in a neighboring seat will have to buy an extra ticket.
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Starting Jan. 27, Southwest Airlines passengers who take up space in a neighboring seat will have to buy an extra ticket.
Southwest Airlines launched a multi-million dollar initiative after extreme summer heat led to beverage cans bursting on flights.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
Southwest Airlines is set to pay a $140 million agreement to settle a federal investigation into a Dec. 2022 travel meltdown, when the airline canceled thousands of flights and stranded more than 2 million travelers. https://www.cbsnews.com/philadelphia/news/southwest-airlines-140-million-settlement-feds-december-2022-debacle/
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
Mary MacCarthy said she was questioned by police about human trafficking while traveling with her biracial daughter after a Southwest Airlines employee reported them as suspicious.
Hundreds of Southwest Airlines flights were delayed after technical issues that prompted the airline to temporarily halt its operations on Tuesday morning.
The proposed legislation also includes a limit on fees for baggage and seating.
The U.S. Department of Transportation is investigating whether Southwest knowingly overbooked flights leading to the holiday travel debacle.
Thousands of Southwest flights were canceled between December 21 and December 31 last year.
The frequent-flier points, worth about $300, will never expire and have no blackout dates, according to airline's CEO.
Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.
Carrier said flights are back on track after travel woes, but concedes it is "inundated" with lost luggage.
Across the country, Southwest reported less than 40 cancellations. At Philadelphia International Airport, we counted 2.
Southwest Airlines is still trying to extract itself from sustained scheduling chaos and cancelled another 2,350 flights after a winter storm overwhelmed its operations days ago.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
On Thursday at Philadelphia International Airport, the airline canceled 22 flights.
Siafa Lewis reports.
Ryan Hughes reports.
Ryan Hughes reports.
Ryan Hughes reports.
As of Tuesday, the airline has canceled 89 flights or about 2% of its schedule.
The lines and frustrations continue at Philadelphia International Airport as Southwest Airlines passengers try to navigate more delays and cancelations.
The cancelations are causing frustration for passengers flying in and out of the Philadelphia area.
Parking and traffic restrictions for the Mummers parade start Friday in Philadelphia.
The group Homies Helping Homies prepped boxes of food and winter clothes for residents of the Point Breeze section of South Philly.
With product return fraud on the rise, an emerging company is using AI to help spot issues.
With President Trump declaring Dec. 26 a federal holiday, here's what's open and closed on Dec. 26.
Portnoy said he plans to give Delaware State Police Cpl. Matthew "Ty" Snook's family nearly $500,000.
Snow and ice are expected around the Philadelphia area Friday night into Saturday morning.
Parking and traffic restrictions for the Mummers parade start Friday in Philadelphia.
While retailers like Amazon, Macy's and Target are extending their return window for gifts bought during the holidays, some stores are adding fees to return purchases.
The group Homies Helping Homies prepped boxes of food and winter clothes for residents of the Point Breeze section of South Philly.
With product return fraud on the rise, an emerging company is using AI to help spot issues.
Parking and traffic restrictions for the Mummers parade start Friday in Philadelphia.
The group Homies Helping Homies prepped boxes of food and winter clothes for residents of the Point Breeze section of South Philly.
Damage could be seen at the home on South 47th Street near Kingsessing Avenue.
Hundreds of people packed Philadelphia's Cathedral Basilica of Saints Peter and Paul in Logan Square on Christmas Eve.
The Wissahickon school board voted to terminate Lower Gwynedd Elementary School Principal Philip Leddy.
Here are mall opening and closing hours for the Christmas and Christmas Eve holidays around the Philly region.
The holiday rush was on Sunday night as shoppers scrambled to get their last-minute holiday gifts inside the Cherry Hill Mall.
Philadelphia and South Jersey residents were left shaken after powerful winds sent massive trees onto homes and vehicles Friday.
A man and his baby are safe after a tree fell onto their home in Washington Township, police said.
Mayor Marty Small, who was accused of physically and emotionally abusing his teenage daughter, was found not guilty Thursday.
Portnoy said he plans to give Delaware State Police Cpl. Matthew "Ty" Snook's family nearly $500,000.
Tributes are pouring in for Delaware State Police Cpl. Matthew "Ty" Snook, who was shot and killed in Wilmington.
Delaware State Police said Cpl. Matthew "Ty" Snook served since 2015.
A Delaware state trooper and the suspect are dead after a shooting at the DMV in Wilmington, Delaware, on Tuesday, officials say.
Here are mall opening and closing hours for the Christmas and Christmas Eve holidays around the Philly region.
Thousands of Pennsylvanians are dropping their health insurance as premiums are set to double on Jan. 1, 2026.
Hearing technology helps deaf and hard-of-hearing students perform at the annual holiday show in Overbrook.
A Pennsylvania man visited Penn to thank the surgeon who saved his life during a stroke.
There are encouraging early signs the angel advocate approach is helping people find organ donors.
Children with critical illnesses and their families can visit the Wishing Place in Bala Cynwyd to start their wish journeys.
With product return fraud on the rise, an emerging company is using AI to help spot issues.
Here are mall opening and closing hours for the Christmas and Christmas Eve holidays around the Philly region.
Through Amazon Now, customers can get household items, cosmetics, electronics, groceries and more delivered in about 30 minutes or less.
San Francisco officials said Tuesday that the city has filed a lawsuit against leading manufacturers of ultra-processed foods, accusing them of producing products linked to serious health issues and alleging that the companies knowingly made the foods addictive.
Amazon's Northeast Philadelphia facility expects to see about 10,000 more packages per day during the holiday peak.
Parking and traffic restrictions for the Mummers parade start Friday in Philadelphia.
The holiday travel rush is ramping up on the roads and in the skies around the Philadelphia region.
The Pennsylvania Turnpike's eastbound lanes have reopened following a multi-vehicle crash between Bensalem and Willow Grove.
SEPTA's largest workers' union voted to ratify its new contract with the Philadelphia-based transit agency Wednesday night.
SEPTA offered a glimpse inside the Center City trolley tunnel as crews work to fix problems that have shut down service for weeks.
Travis Konecny scored and added his 300th career assist, leading the Philadelphia Flyers past the Blackhawks 3-1 and handing depleted Chicago its sixth straight loss.
Michael Porter Jr. scored 28 points, as the Brooklyn Nets beat the Philadelphia 76ers 114-106.
Zack Baun, Jalen Carter, Cooper DeJean, Cam Jurgens and Quinyon Mitchell are the five Philadelphia players named to the initial 2026 Pro Bowl roster.
Nikita Grebenkin had a goal and an assist, Carl Grundstrom also scored, and the Philadelphia Flyers beat the Vancouver Canucks 5-2.
The Philadelphia Eagles became the first repeat NFC East champion in 20 years with their 29-18 win over Washington.
Feeding America's CEO said the organization is "incredibly grateful" for Taylor Swift's large donation.
The singer said an MRI showed a cancerous spot on one of his lungs after he recovered from a lengthy bout of bronchitis.
Albert Brooks said he's still in shock over the death of his friend Rob Reiner, whom he met at 14 years old.
The Oscars ceremony is moving to YouTube starting in 2029, the Academy of Motion Picture Arts and Sciences announced on Wednesday.
Sylvester Stallone reflects on his iconic roles as Rocky Balboa and John Rambo, his rough upbringing, and the legacy he hopes to leave in a touching "CBS Mornings" interview.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
With a winter storm heading to the Philadelphia area Friday afternoon and evening, many travelers at Philadelphia International Airport are trying to get out ahead of the storm. The rush comes on what was already expected to be the busiest travel day of the holiday season at the airport, Brandon Goldner reports.
Nearly half of shoppers in a recent survey admitted to some sort of "return fraud," and one estimate says nearly 1 in every 10 retail items returned for a refund is fraudulent. Josh Sidorowicz is In Your Corner with a look at the state of the retail return industry.
The group Homies Helping Homies says their work to help people stay warm and keep food on the table is critical. Kim Hudson reports.
Meteorologist Grant Gilmore is timing out a winter storm that could make for messy road conditions on Friday afternoon and evening. The system will bring more snow to the north of Philadelphia while there are some points to the south in New Jersey and Delaware that will see all rain.
While someone in Arkansas won the big jackpot, New Jersey and Pennsylvania lottery players made out OK in the Christmas Eve Powerball drawing, including a $1 million winner in Pennsylvania.