FAA: Ground Stop Lifted On United Airlines Flights; Travelers Should Expect Residual Delays
By Mike DeNardo
PHILADELPHIA (CBS) --- All United Airlines flights were grounded on Wednesday morning due to a 2-hour computer issue that started around 7:30am.
The computer glitch that affected the reservation system and flight dispatch system and was resolved around 9:30 this morning.
The system went back up, but it's going to be a day of backlogs as flights get off the ground and into position and the system returns to normal.
Steve Tanzella is the general manager for customer service for United Airlines at Philadelphia International Airport.
"It's going to be a delay, everything's obviously going to be delayed for two, three hours," Tanzella said, noting that the airline was providing customers with water and drinks, trying to keep them hydrated while they waiting for the network issues to be resolved.
United operates 20 flights into and 20 flights out of Philadelphia.
United Airlines confirmed it was dealing with a network connectivity issue after many reports of system disruptions and delayed flights circulated online.
We experienced a network connectivity issue. We are working to resolve and apologize for any inconvenience.
— United (@united) July 8, 2015
United Airlines flights were grounded nationwide. It's the second time in two months that flights were delayed because of computer glitches.
Philadelphia International Airport confirmed a system issue had prevented United Airlines flights from operating.
United Airlines is having reservation system problems that is precluding them from operating any flights right now. Thanks for your patience
— PHLAirport (@PHLAirport) July 8, 2015
The Airport also encouraged passengers to check their flight status.
If you are traveling on @united today, we recommend you check your flight status as the airline is currently not operating flights right now
— PHLAirport (@PHLAirport) July 8, 2015
The FAA confirms the ground stop has been lifted and United Airlines' computer issues are resolved.
Travelers should expect a day of catching up.
