Call or write, it's almost impossible to get through to the IRS
Taxpayers and accountants say they are frustrated by difficulties in reaching the IRS. That's not likely to change.
Your Taxes
Backlog, understaffing at IRS portend delays this tax season
The agency is warning of "major challenges" for taxpayers due to a significant backlog of returns from last year and major staff shortages.
IRS warns some CTC letters may have incorrect information
The issue could create tax refund delays for parents if they rely on faulty information to complete their tax returns.
Watchdog warns the IRS is in crisis
The agency's top watchdog called last year's tax filing season the most challenging ever experienced and warned this year could be worse.
IRS is already facing a backlog ahead of tax filing season
Filing season opens January 24 and Treasury officials are urging taxpayers to get their tax returns in as early as possible.
IRS is holding millions of tax returns, delaying refunds
People usually get their refunds within three weeks, but this year is proving complicated for nearly 30 million filers.
April 15: Get ready to pay up if you owe quarterly taxes
Officials face pressure to delay as small business owners, freelancers and gig workers prepare for the first quarter deadline.
IRS delays tax filing deadline until May 17
Accountants had pressed the tax agency for more time given the challenges of dealing with the coronavirus pandemic.
Advice on 2020 tax returns and stimulus checks
Tax experts are suggesting that people file their 2020 tax returns as soon as possible this year in order to help make sure they receive as much as they're entitled to if Congress passes another round of stimulus checks. CBS MoneyWatch reporter Aimee Picchi joins CBSN AM to discuss.
How the pandemic could impact tax filing
Tax confusion is being caused by the COVID-19 pandemic. CBS News business analyst Jill Schlesinger explains what people can deduct and what payments are taxable in 2020 returns.
How unemployment affects your taxes
This tax season, pandemic-related financial assistance could complicate things for millions of Americans. CBS affiliate WNEM-TV's Jamie Sherrod breaks down what's different.
Pandemic is complicating taxes for millions of Americans
Many employees working from home during the pandemic could be in for a tax shock: Owing money to another state.
Important end-of-year financial decisions
The pandemic likely impacted your 2020 taxes, but what's really deductible? CBS News business analyst Jill Schlesinger joins "CBS This Morning" to explain.
What happens if you don't file a tax return?
The IRS has no deadline to go after taxes it's owed if someone hasn't filed a return.
Stimulus check: Do you have to pay tax on the money?
Questions abound about the stimulus checks and taxes. Read on to learn how it will impact your tax situation.
Filing your taxes? Here are some tips
CBS News business analyst Jill Schlesinger joined "CBS This Morning" with last-minute advice on filling your 2019 taxes.
Unemployment benefits: Do you have to pay taxes on them?
Almost 1 in 3 jobless workers mistakenly believe their unemployment benefits are tax-free.
IRS says it's not extending the July 15 tax deadline
Taxpayers who haven't yet filed their taxes will need to get them to the IRS by July 15 or request an extension.
What is the SALT deduction, and can you take advantage?
Your state, local, property and sales taxes can be steep. Here's how to figure out whether to itemize deductions.
Can you deduct student loan interest from your taxes?
If you're among the 48 million Americans with student debt, you're likely eligible for some relief come tax time.
Rules for claiming dependents on your taxes
Children, elderly parents, relatives or other members of your household can get you big savings on your taxes.
Married with taxes: Choose your best filing status
Filing taxes jointly often saves a married couple money, but filing separately is best when it comes to limiting one's liability.
Claiming the Child Tax Credit: Tips for parents
The recently expanded credit is one of several options parents can use at tax time to get money back from the IRS.
Changes in tax law you should know about for 2019
This tax season includes changes in the treatment of health insurance and divorce — here's what you need to know.
Here's when you can expect your tax refund
Getting your refund can take from a few days to many weeks — depending on how you file and how you want your money.
CBS Essentials
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U.S.
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Richard Parsons, executive who led Time Warner and Citigroup, dies at age 76
Richard Parsons was known as a skilled negotiator, a diplomat and a crisis manager.
NFL doubleheader on Christmas Day sets streaming viewership records
Baltimore's victory over Houston averaged 24.3 million viewers, while Kansas City's win at Pittsburgh averaged 24.1 million, according to early viewer figures released by Nielsen.
Passenger without ticket gets onto Delta flight from Seattle to Honolulu
A plane passenger taken into custody after boarding a Delta flight from Seattle to Hawaii without a boarding pass.
Judge rules that accuser in rape suit against Jay-Z, Combs can remain anonymous
A judge ruled that a woman who says she was raped by Jay-Z and Sean "Diddy" Combs when she was 13 can proceed anonymously, for now, in her lawsuit against the rap moguls.
A hippopotamus for Christmas: Baby pygmy hippo born at Virginia zoo
Christmas came early for pygmy hippo parents at the Metro Richmond Zoo in Virginia.
MoneyWatch
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Richard Parsons, executive who led Time Warner and Citigroup, dies at age 76
Richard Parsons was known as a skilled negotiator, a diplomat and a crisis manager.
NFL doubleheader on Christmas Day sets streaming viewership records
Baltimore's victory over Houston averaged 24.3 million viewers, while Kansas City's win at Pittsburgh averaged 24.1 million, according to early viewer figures released by Nielsen.
ChatGPT recovering after being hit by outages, OpenAI says
The OpenAI issue was caused by an "upstream provider," according to the artificial intelligence organization.
What to know about after-Christmas sales from Amazon, Walmart and more
Bargain hunters are busy amid seasonal discounts and "going out of business" sales by at least two retailing chains.
The toy industry is bracing for the impact of Trump's promised tariffs
Toy stores and the toy industry are warning that Trump's pledge to add tariffs to Chinese imports could harm their businesses.
Politics
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Trump picks Miami-Dade commissioner as ambassador to Panama
Cabrera is county commissioner of District 6, which represents parts of Coral Gables, Hialeah and the City of Miami.
Biden heads to St. Croix for final holiday as president
President Biden's final holiday in office will take place largely out of the public eye.
What to know about the Panama Canal's history amid Trump comments
Here's what to know about the United States' involvement with building and operating the Panama Canal.
Marianne Williamson launches bid for DNC chair
Marianne Williamson sought the Democratic presidential nomination in 2020 and 2024.
Trial of man accused in Trump assassination attempt in Florida pushed back
Ryan Wesley Routh is being held in Miami awaiting trial in Fort Pierce.
HealthWatch
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Is multitasking a myth? Here's what research shows.
Busy lives have many of us juggling multiple tasks at once, but is that really multitasking? Here's what expert Linda Stone has learned about the myth of multitasking.
Why some children are turning to GLP-1 drugs
A growing number of young people are receiving prescriptions for GLP-1 weight loss medications like Ozempic and Wegovy. Janet Shamlian examines why.
Pet food brand issues recall over bird flu contamination
A voluntary recall was issued for a line of raw and frozen pet food after a cat died of bird flu.
FDA raises urgency of Costco egg recall
The FDA has raised the level of a Costco egg recall, warning of the risk of severe illness or death due to potential salmonella contamination. Over 10,000 cartons of Kirkland brand organic eggs sold at stores across the South are affected. Customers are urged to discard or return eggs marked with Julian code 327 and a use-by date of Jan. 5, 2025.
Expert tips to support your immune system
With flu levels rising, Dr. Rabia De Latour shares ways to support your immune system and stay healthy during the holidays.
World
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Manmohan Singh, India's former prime minister, dies at 92
A mild-mannered technocrat, Manmohan Singh became one of India's longest-serving prime ministers. He was chosen to fill the role by Sonia Gandhi, the widow of assassinated Prime Minister Rajiv Gandhi.
Israel's attorney general orders investigation into Netanyahu's wife
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Israeli airstrikes hit Yemen airport where WHO chief was about to board plane
Israel says it is targeting Houthi military sites in Yemen's rebel-held capital city, Sanaa.
What to know about the Panama Canal's history amid Trump comments
Here's what to know about the United States' involvement with building and operating the Panama Canal.
Memorials mark 20 years since tsunami killed over 200,000
The day after Christmas in 2004, a 9.1 magnitude earthquake under the Indian Ocean triggered tsunami waves that killed some 230,000 people across a dozen countries.
Entertainment
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NFL doubleheader on Christmas Day sets streaming viewership records
Baltimore's victory over Houston averaged 24.3 million viewers, while Kansas City's win at Pittsburgh averaged 24.1 million, according to early viewer figures released by Nielsen.
Judge rules that accuser in rape suit against Jay-Z, Combs can remain anonymous
A judge ruled that a woman who says she was raped by Jay-Z and Sean "Diddy" Combs when she was 13 can proceed anonymously, for now, in her lawsuit against the rap moguls.
"Baby Driver" actor Hudson Meek, 16, dies after falling from a moving vehicle
Hudson Meek, the 16-year-old actor known for his performance in the 2017 film "Baby Driver," died Dec. 21 in Alabama, authorities said.
Beyoncé's halftime show the highlight of a lackluster NFL Christmas slate
Beyoncé surprised fans by bringing out Shaboozey to perform "Sweet Honey Buckiin," and Post Malone joined her for "Levii's Jeans."
Angel Blue on Met role debut in "Aida" and Opera journey
Angel Blue, who was recently named Classical Music's "Vocalist of the Year," is set to perform the title role in "Aida" at the Metropolitan Opera. Known for her Grammy-winning performances, Blue will take the stage in New York beginning on Dec. 31. She joins "CBS Mornings Plus."
Technology
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ChatGPT recovering after being hit by outages, OpenAI says
The OpenAI issue was caused by an "upstream provider," according to the artificial intelligence organization.
AI features dominating tech heading into 2025
New artificial intelligence features appeared across the tech landscape this year, from the latest iPhone to chatbots like Google's Gemini. Adam Auriemma, the editor-in-chief at CNET, joins CBS News 24/7 with more.
How AI powered robots are helping small farms
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Researchers develop robot to help people walk
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Holiday shoppers on the lookout for big TVs
TVs are some of the most popular items to fly off store shelves during the holidays. But this year, experts say shoppers are going bigger than ever. CBS News' Jeff Wagner explains.
Science
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These space missions will take off in 2025
Space agencies worldwide are gearing up missions in 2025 to expand humanity's horizons, from the moon and Mars to asteroids and beyond.
Orca who carried her dead calf for 17 days has a new baby
Tahlequah has a newborn girl, years after she made headlines for carrying her dead calf for 17 days.
2,600-year-old shipwreck is raised from waters off Spain
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What to know about the winter solstice, 2024's shortest day
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Class-action lawsuit over plastic recycling
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Florida pizza delivery worker allegedly stabs pregnant customer after $2 tip
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Trump assassination attempt news
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3 shot, 1 stabbed in Christmas night dispute at Phoenix airport, police say
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Prison guard dead after Christmas morning assault by inmate, officials say
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Backpacks full of $1.1 million worth of cocaine found near Canada border
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These space missions will take off in 2025
Space agencies worldwide are gearing up missions in 2025 to expand humanity's horizons, from the moon and Mars to asteroids and beyond.
Discovery of "tipped over" black hole surprises NASA scientists
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Notable Deaths in 2024
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The Scott Peterson case: New evidence?
Peterson's death sentence for the murder of his pregnant wife Laci has been overturned. Now his supporters are pushing for a complete retrial.
The troubled marriage of Ashley and Doug Benefield
The seesaw marriage between the former ballerina and her much older husband only lasted four years, until she shot him on Sept. 27, 2020.
Texas couple investigates teen daughter's unusual death
Cayley Mandadi's mother and stepfather go to extreme lengths to prove her death was no accident.
Summer music heats up 2024
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Virginia toy library takes on the toy waste issue
The Toy Nest in Falls Church, Virginia, is a toy library that works on a membership program. The moms who buy-in say it allows them to cut down on toy waste, while saving money and adding variety. Natalie Brand explains how the novel idea works.
The negative repercussions of multitasking
Research suggests the human brain is not wired to multitask on complicated tasks, and experts say it can cause more damage to our wellbeing than we realize. Dr. Jon LaPook explains.
Trump's "border czar" on migrant detention plans
Tom Homan, President-elect Donald Trump's incoming "border czar," told the Washington Post in an interview this week that Trump's new administration plans to revive the controversial practice of detaining migrant families and giving undocumented parents the choice of leaving their U.S.-born children behind or having the children deported with them. Lilia Luciano reports.
How shippers handle the holiday gift return rush
At a FedEx shipping hub in Anchorage, Alaska, employees can sort up to 80,000 packages a day during the holidays. And as they're dealing with a last wave of Christmas gifts getting ready to ship out this week, they're also dealing with a new wave of gifts that are being returned. Kris Van Cleave takes an inside look at the process.
New questions about cause of Kazakhstan jet crash
There are new details about what may have caused a passenger jet that was headed from Azerbaijan to Russia to crash in Kazakhstan. A U.S. official told CBS News that there are preliminary indications that a Russian anti-aircraft system may have hit the plane, which was carrying 67 people. Several dozen people died in the crash, but dozens also survived. Chris Livesay has the latest.