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United Airlines says it will raise the limit — to $10,000 — on payments to customers who give up seats on oversold flights and will increase training for employees as it deals with fallout from the video of a passenger being violently dragged from his seat.
It just keeps getting worse for United Airlines.
The woman seen sobbing in a viral video after an American Airlines flight attendant took away her stroller now has a lawyer — the same attorney representing a man dragged off a United Express flight earlier this month.
United Airlines executives said that it is too soon to know if last week's dragging of a man off of a plane is hurting ticket sales. The CEO added that no one will be fired over the incident.
The cost of fuel, labor and maintenance all rose sharply in the first quarter, helping push United's profit down to $96 million, despite higher revenue.
A couple flying to Costa Rica for their wedding were kicked off their United Airlines flight in Texas for not following crew instructions. This, in the wake of United forcibly removing of a doctor from a plane in Chicago last week.
United Airlines is changing a company policy and will no longer allow crew members to displace customers already onboard an airplane.
Delta is letting employees offer customers nearly $10,000 in compensation to give up seats on overbooked flights, hoping to avoid an uproar like the one that erupted at United after a passenger was dragged off a jet.
A lawyer for a man dragged off a United Express flight says he suffered a concussion and broken nose and lost two front teeth.
Federal rules allow airlines to sell more tickets than they have seats, and airlines do it routinely because they assume some passengers won't show up.
The airline industry is beginning to speak up against any effort to bar them from overselling flights.
United Airlines CEO Oscar Munoz says he felt "ashamed" watching video of a passenger being dragged off a United Express flight and has promised to review the airline's passenger removal policy.
In his most contrite apology yet, Oscar Munoz said Tuesday that no one should be mistreated that way. He described the removal by airport police as "truly horrific."
United CEO apologizes for treatment of passenger dragged off plane, saying "No one should ever be mistreated this way."
The CEO of United Airlines' parent company is supporting the way his employees handled an incident with a passenger who did not want to go after being asked to leave a plane on Sunday night at Chicago's O'Hare Airport.
Video of police officers dragging a passenger from an overbooked United Airlines flight sparked an uproar Monday on social media, and a spokesman for the airline insisted that employees had no choice but to contact authorities to remove the man.
A man traveling on United Airlines flight 3411 from Chicago to Louisville was removed by force when the flight was oversold Sunday night.
Two teenage girls were barred by a gate agent from boarding a United Airlines flight from Denver to Minneapolis on Sunday because they were wearing leggings, according to a spokesman for the airline.
United Airlines is looking into a bizarre incident that happened in Austin that ended with the airline having to remove a pilot from her flight.
United Airlines says all of its domestic flights are grounded on Sunday because of a computer problem.
The man was found unharmed after the United Express flight from Charlotte, North Carolina, landed Sunday at Dulles International Airport outside Washington, D.C.
A United Airlines flight from Houston to Ecuador has returned to Houston Bush Intercontinental Airport amid reports of a passenger stowed in the cargo area of the plane.
Authorities say the passengers have been safely evacuated from a United Express plane after its nose gear collapsed when it landed at San Antonio International Airport.
Authorities say a woman jumped from an emergency exit door on a flight after it landed at a Texas airport and took off running toward the terminal before she was caught.
As each suitcase climbs up a conveyor belt into a plane, a computer verifies that it actually belongs on that flight. If one bag does not belong, a light flashes and the belt stops. This is the future of baggage handling.
Have you ever wondered what it's like to come face-to-face with scorching flames—or, rescue someone trapped in mangled metal?
Dispatchers got the call around 1:45 p.m. from a sanitation crew working their route in the 1300 block of St. Andrews Drive.
African Americans make up about 14% of the population, but they represent just 5.2% of doctors nationwide.
"These young men are a part of our trajectory, they are a part of our history, they're a part of our community."
Another chilly morning in the 30s tomorrow. Then a big warm-up for the weekend. Cooler days arrive just in time for the holiday.
Have you ever wondered what it's like to come face-to-face with scorching flames—or, rescue someone trapped in mangled metal?
Dispatchers got the call around 1:45 p.m. from a sanitation crew working their route in the 1300 block of St. Andrews Drive.
Dallas voters passed Proposition R, which decriminalizes possession of less than four ounces of marijuana.
Each stolen banner features images of pom and cheer team members against a white background and the SMU x ACC logo.
African Americans make up about 14% of the population, but they represent just 5.2% of doctors nationwide.
A study found that Elon Musk is the most common celebrity used in deepfake scams.
A North Texas couple vetted and hired a local company for their move to Oregon, not knowing someone else would be taking their things.
Big solar companies oftentimes outsource on-the-ground sales efforts to third-party companies.
A Collin County man is facing an extremely rare traffic citation after an encounter that was caught on video.
The CBS Data Team learned there are about 5600 mail thefts reported every year in the North Texas region- that's more than 15 reported thefts a day.
President-elect Donald Trump announced Gaetz as his nominee to be attorney general last week.
Dallas voters passed Proposition R, which decriminalizes possession of less than four ounces of marijuana.
The land offer highlights the divide between states and local governments on supporting or resisting Trump's mass deportation plans.
An Alabama prisoner convicted of the 1994 murder of a female hitchhiker became the third person executed by nitrogen gas in both the U.S. and Alabama.
Four men chosen by President-elect Donald Trump for top positions have been accused of varying degrees of sexual misconduct.
At Fort Worth ISD's North Side High School, the sounds of an American sport on the field meet mariachi music in the stands.
With new foods, such as the "Drowning Taquitos" and the "Beso de Angel," Tony's Taco Shop owners say they don't take their success for granted.
Latinas in Tech DFW started back up last year after the pandemic. They have lots of opportunities for Latinas to network, connect, and learn new skills.
Anchor Ken Molestina shows us how he makes his Cuban coffee for the CBS News Texas newsroom.
Del Olmo, who has played golf his entire life, recalls how rare the sport was for people like him growing up in Mexico City.
A North Texas couple vetted and hired a local company for their move to Oregon, not knowing someone else would be taking their things.
Big solar companies oftentimes outsource on-the-ground sales efforts to third-party companies.
As more seniors fall victim to financial scams, citizens and lawmakers search for stronger consumer protections.
Following an I-Team investigation, Sunnova Energy is facing legal action from nearly a dozen Texas families.
A viral TikTok recipe that includes melting Jolly Ranchers landed a 9-year-old in the hospital with severe burns.
Cook Children's Medical Center has reported a record-high number of visits for respiratory viruses.
Lattes and other espresso-based drinks may not be available at some McDonald's restaurants due to a glitch with coffee machines.
Auri and her sister Suri were preparing to walk their dogs when the 8-year-old started choking.
The FDA sent a warning letter flagging "significant violations" of manufacturing regulations for Tom's of Maine toothpaste.
Overdose deaths have slowed 18% since a peak last year, the CDC estimates.
Seventeen thousand workers depend on those containers to arrive by train or truck transport inside southern Dallas County’s International Inland Port.
Following an I-Team investigation, Sunnova Energy is facing legal action from nearly a dozen Texas families.
Elliott Hill is a TCU graduate and currently serves on the school's board of trustees.
Chevron Corporation announced Friday it would relocate its headquarters from San Ramon to Houston, Texas before the end of the year.
The U.S. Olympic and Paralympic Committee filed a federal lawsuit this week alleging Prime, Logan Paul's energy drink company, of infringing on the committee's trademarks.
The announcement comes days after the Wings won the first pick in the 2025 WNBA draft.
The Mavericks said Thursday their five-time All-Star will be re-evaluated in a week.
After another home blowout, fans are left wondering what to look forward to with seven games remaining.
The front office remains behind head coach Mike McCarthy, and QB Cooper Rush will continue to start.
Joe Mixon ran for three touchdowns, Derek Barnett returned a fumble 28 yards for a score and the Houston Texans beat the Dallas Cowboys 34-10.
Family and friends of One Direction star Liam Payne, who died after falling from a Buenos Aires hotel room, have gathered for his funeral in England.
Jake Paul's promotions company says the fighter's unanimous decision over Mike Tyson was the highest-grossing combat sports event in Texas since 2021.
For years, actor and comedian Katt Williams has claimed he lied about his age as a teenager to join the Marines and passed boot camp before being drummed out. The Marines have no record of him ever serving.
The much-hyped fight pitting the 58-year-old Tyson against Paul, 27, shattered records but was marred by tech glitches.
A day after losing his highly-anticipated boxing match to Jake Paul, Mike Tyson wrote that "this is one of those situations when you lost but still won. I'm grateful for last night."
Check out photos of cars, trucks and SUV's on display this year at the Texas Auto Show at the State Fair of Texas.
We take a look back at Dallas Police Chief Eddie Garcia's time in Dallas.
Stars, stripes and plenty of fun in the sun is how Fort Worth celebrates the Fourth of July.
Severe storms made way across North Texas on May 28, leaving behind a path of destruction.
Damage from across North Texas that was left behind by two tornadoes on May 25.
