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Southwest Pilots Association calls for strike vote starting May 1
The vote follows months of pressure from pilots to improve staffing and last month's catastrophe involving cancelled flights.
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The vote follows months of pressure from pilots to improve staffing and last month's catastrophe involving cancelled flights.
Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
These costs were partly offset by unspecified savings from reduced fuel consumption and reduced profit sharing payments to staff.
The actual number could be over $800 million.
With its flights running on a roughly normal schedule, Southwest Airlines is now turning its attention to repairing its damaged reputation after it canceled 15,000 flights around Christmas and left holiday travelers stranded.
Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.
The Dallas-based airlines blamed third-party vendor IBM for the delays on Monday and Tuesday, saying their weather-monitoring software malfunctioned.
A new statement posted to the Dallas-based air carrier's website addresses last week's holiday cancellations and misplaced baggage snafu.
Carrier said flights are back on track after travel woes, but concedes it is "inundated" with lost luggage.
The highly-anticipated Fiesta Bowl is on Saturday and thousands of TCU fans will don their purple shirts in the desert, but due to the Southwest flight cancellations, many of them had to call an audible and find other ways to get there.
During a joint interview Friday, U.S. Rep. Colin Allred, Democrat of the 32nd District of Texas and U.S. Rep. Jake Ellzey, Republican of the 6th District of Texas and a former pilot for Southwest, told CBS-11 that the airline's CEO Bob Jordan and Executive Vice President and Chief Operating Officer Andrew Watterson weren't on a Zoom call they had with airline executives Thursday.
Southwest's CEO Bob Jordan and Executive Vice President and Chief Commercial Officer Andrew Watterson were not on a Zoom call Thursday between the airline and multiple members of Congress from Texas.
Southwest's CEO Bob Jordan and Executive Vice President and Chief Commercial Officer Andrew Watterson were not on a Zoom call Thursday between the airline and multiple members of Congress from Texas.
Southwest's CEO Bob Jordan and Executive Vice President and Chief Commercial Officer Andrew Watterson were not on a Zoom call Thursday between the airline and multiple members of Congress from Texas.
Over the past several days, the airline cut two-thirds of its flights as it looked to get its crews back in place after they blamed the winter storm as it blanketed many cities they fly to.
Over the past several days, the airline cut two-thirds of its flights as it looked to get its crews back in place after they blamed the winter storm as it blanketed many cities they fly to.
The airline announced business would return to normal Friday.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
Southwest Airlines said it expects to return to normal operations Friday after slashing about two-thirds of its schedule in recent days.
The employees are the latest group to call the situation a "total system meltdown" as they face difficulties along with passengers.
There is no doubt that fans are excited to see the game in person; However, the Southwest Airlines cancellations are putting a snag in some plans.
Airline employees used to solving problems for travelers, found themselves without any solutions during the operations meltdown, and in a survival situation of their own.
Steve Pickett speaks to CBS News National Correspondent Kris Van Cleave about why Southwest Airlines had a larger collapse in service than other major airlines during the recent winter storm.
Amid the frenzy of Southwest flight cancellations, American, United, Delta and Alaska Airlines tell CBS News they are capping fares between select cities.
The airline CEO said the situation unacceptable.
Former President Donald Trump placed Corey Comperatore's firefighting helmet and jacket on stage during his address at the Republican National Convention.
So who's telling the truth about conditions inside Dallas County's Juvenile Justice Center?
Friday and Saturday look dry and hot.
Two sisters from Butler say they're still in shock nearly a week after witnessing the Trump rally shooting.
Anyone flying dreads a delay, which is why the FAA wants to explain what causes them.
Former President Donald Trump placed Corey Comperatore's firefighting helmet and jacket on stage during his address at the Republican National Convention.
So who's telling the truth about conditions inside Dallas County's Juvenile Justice Center?
The purpose of what was supposed to be a 30-45 minute flight was to check the installation of new avionics equipment.
Earlier this week, police released dashcam and aerial videos of the moment on July 11 when officers shot the suspect.
Friday and Saturday look dry and hot.
A North Texas man managed to track down his wife's stolen car, leading police to an apparent chop shop.
A year after Andre Craig was killed in a high-speed Fort Worth police chase, his grieving family seeks answers.
The judge cited the company's cruel treatment of the animals for, "unreasonably depriving the animals of necessary care or shelter."
Thousands of items disappeared from the DeSoto Police Department evidence room, an internal audit found.
When 72-year-old Tom England received his Medicare statement in the mail, he immediately sensed something was wrong.
Former President Donald Trump placed Corey Comperatore's firefighting helmet and jacket on stage during his address at the Republican National Convention.
Two sisters from Butler say they're still in shock nearly a week after witnessing the Trump rally shooting.
Dobbs was an early and vocal supporter of former President Donald Trump during his candidacy for the White House in 2020 and throughout his presidency.
Trump would also lead Harris. Voters say both Biden and Trump encouraged national unity after assassination attempt against Trump.
July is on track to see the fifth consecutive monthly drop in migrant apprehensions along the U.S.-Mexico border.
Richardson residents continue to recover from storms that hit North Texas with winds that created debris and damages to homes.
A string of recalls connected to Wisconsin-based supplier Schreiber Foods has now extended to Aldi stores after similar recalls at Hy-Vee and other grocery chains.
Over the past several months, the CBS News Texas I-Team has reported on solar panel horror stories. This time, we set out to find a success story.
Self-driving 18-wheelers have longtime truckers worried about their livelihood and others concerned that the technology needs more testing to make sure the public is safe.
McDonald's concept restaurant CosMc's has taken its drink-focused menu to Dallas for its second-ever location.
Growing share of Americans say they have skipped medical care or getting prescription drugs because of the cost.
Nationwide, the CDC says the COVID virus level in wastewater is now "high" for the first time since last winter.
Tahjana Lewis suffered burns to her chest, arms and legs, according to a recent lawsuit the Connecticut woman filed.
"Remember, viruses don't really care what time of year it is, or who you are."
One product contained 16 different metals, with researchers calling for rules requiring manufacturers to test tampons.
Tech mogul Elon Musk said Tuesday afternoon that he would be moving the headquarters of both his social media company X and SpaceX to Texas in response to a new California law signed by Gov. Gavin Newsom.
Consumer confidence in the deal remains as unguaranteed as a nod from the feds.
Dallas-based American Rounds says more than 200 stores in Texas are requesting a machine.
Massive flames and heavy smoke could be seen coming from Baby Doll's for hours as firefighters worked to put the fire out.
If you're not one of the millions of people traveling for the holiday, here's where you can go to shop and eat.
The RoughRiders was the first sports team in Frisco and laid the foundation for future development.
Caitlin Clark broke the WNBA record for assists in a game in the Fever's 101-93 loss to the Dallas Wings.
Bruce Bochy of the host Rangers became the first manager to win World Series titles and All-Star Games in both leagues.
Joe "Jellybean" Bryant, a former Philadelphia 76ers and La Salle University basketball great and the father of the late, NBA legend Kobe Bryant, has died. He was 69.
Marcus Semien, Kirby Yates and Corey Seager will represent the Texas Rangers Tuesday night in Arlington.
Bob Newhart, who starred in the long-running sitcoms "The Bob Newhart Show" and "Newhart," has died at age 94.
"Oftentimes, it takes something like messing up the national anthem on live TV in order for a person to get some help."
"Big Brother" announced Tuesday the 16 new Houseguests who will move into the "Big Brother" house and, for the first time ever, have the power to vote in a 17th houseguest.
After many people criticized Andress' rendition of the National Anthem online, comparing her with Fergie, the singer says she's going to rehab.
Shannen Doherty had been battling cancer since 2015.
Drawing on biblical concepts, Texas politicians reacted to the shooting by saying the former president is chosen to rule.
CBS News Texas political reporter Jack Fink discusses poll numbers in the presidential race, multiple reports that President Biden might drop out, the uphill battle if he doesn't, and who may replace him as the Democratic Party nominee if he does.
The FAA is working overtime to handle one of the busiest summer travel seasons in the past 15 years.
Crowds enjoyed a break from the brutal heat Thursday while attending Dollar Day at the Dallas Zoo.
"It's time for adults to quit saying they are being victimized by the media. That is ridiculous," said County Judge Clay Jenkins, Jenkins also serves on the Juvenile Board.
Stars, stripes and plenty of fun in the sun is how Fort Worth celebrates the Fourth of July.
Severe storms made way across North Texas on May 28, leaving behind a path of destruction.
Damage from across North Texas that was left behind by two tornadoes on May 25.
A storm chaser not only captured a massive tornado touching down in Hawley, Texas on Thursday but ended up rescuing a family of four whose home was destroyed by it.
Dallas artist Roberto Marquez traveled to the Rafah Crossing in Egypt, the U.S. capital and will attend this weekend's statewide protest in Austin.