Southwest Airlines To Charge No-Show Customers
Southwest Airlines doesn't charge customers to change their flight plans after buying a ticket. But soon they'll pay a fee for not canceling a ticket before the flight.
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Southwest Airlines doesn't charge customers to change their flight plans after buying a ticket. But soon they'll pay a fee for not canceling a ticket before the flight.
Southwest Airlines will consolidate three AirTran Airways reservations call centers into a single facility in Atlanta. The carrier will offer employees other jobs.
Dallas-based Southwest Airlines partnered with SeaWorld on Saturday to relocate 60 orphaned animals from the areas affected by Hurricane Sandy.
Passengers and crew aboard a Southwest Airlines jet had to wear oxygen masks as the plane lost cabin pressure and safely landed in Dallas.
A group of 12 brave military heroes and their guests left Dallas Love Field for a two-day tour of Washington D.C. as part of the 'Faces of Freedom' program.
Southwest Airlines Co. says traffic fell in October but a key revenue measure still rose, indicating higher fares and many full planes.
Southwest Airlines Co. has begun flights to the southernmost city in the continental United States - Key West International Airport.
Fort Worth-based American Airlines and Dallas-based Southwest Airlines announced Friday their planes will fly into New York's three regional airports carrying extra jet fuel.
Southwest Airlines will fly beyond the lower 48 states in April, when it begins service to Puerto Rico. The routes are currently flown by AirTran Airways, which Southwest Airlines purchased.
As the eastern seaboard prepares for landfall of Hurricane Sandy, many people in North Texas are making preparations to help out.
Southwest Airlines is reporting a small third-quarter profit, but said that weak demand in September caused a key measure of revenue to grow slower than expected.
Traffic and average prices weakened in September but analysts believe Southwest Airlines still made money in the third quarter.
Southwest Airlines is making a 180-degree turn and raising fares on many routes by up to $10 per round trip.
Southwest Airlines Co. has announced discounts of up to 40 percent on some fares through mid-February.
A Southwest Airlines flight from Tampa, Fla., that suffered a bird strike on its final approach has landed safely outside Hartford, Connecticut.
Southwest Airlines Co. has officially opened new pilot and flight attendant crew bases at Denver International Airport.
A union representing about 8,500 ground workers at Southwest Airlines and the airline itself are asking federal mediators to break a standoff in contract talks.
Some airlines are making travelers work a little bit harder to find a good deal. Carriers are offering more deals to passengers who book flights directly on their websites.
Southwest Airlines says CFO Laura Wright plans to retire after 25 years with the airline. She will be succeeded by Tammy Romo, currently the senior vice president of planning.
A Southwest Airlines flight made an unscheduled stop at New Orleans' international airport after an unruly passenger got in a fight with another passenger.
Southwest Airlines Co. is raising fares on short routes by $10 per round trip, and other airlines are expected to match the increase.
Southwest Airlines says a key revenue measure rose just two percent in July, in another sign that it's becoming harder for airlines to raise fares amid a weak economy.
Southwest Airlines says it has begun filing refunds to customers who were accidentally billed multiple times for a single flight, after a half-price online ticket promotion backfired.
Southwest Airlines officials say they are working to refund erroneous charges billed to customers Friday.
As it stands, loosened Wright Amendment laws have made life easier for Southwest Airlines passengers who fly in and out of Love Field Airport. Now the airline has their eye on the expiration of the amendment and an increase in business.
Playing in this year's Super Bowl was Rockwall legend Jaxon Smith-Njigba, and the Rockwall community couldn't be prouder of him.
For the first time, a major U.S. automaker is putting a team up against the European giants of Formula One. Can Cadillac be a contender?
Dallas police are investigating a shooting involving an officer on Lemmon Avenue on Sunday night.
The 31-year-old Puerto Rican artist Bad Bunny took the stage on Sunday dressed in all white, donning a jersey with his last name, Ocasio, and the number 64.
Rep. Tony Gonzales said the Dilley detention facility, the only immigration facility that houses children, is "nicer than some elementary schools."
Playing in this year's Super Bowl was Rockwall legend Jaxon Smith-Njigba, and the Rockwall community couldn't be prouder of him.
For the first time, a major U.S. automaker is putting a team up against the European giants of Formula One. Can Cadillac be a contender?
Dallas police are investigating a shooting involving an officer on Lemmon Avenue on Sunday night.
The 31-year-old Puerto Rican artist Bad Bunny took the stage on Sunday dressed in all white, donning a jersey with his last name, Ocasio, and the number 64.
Rep. Tony Gonzales said the Dilley detention facility, the only immigration facility that houses children, is "nicer than some elementary schools."
As Texas, in recent years, has experienced an increase in its infant mortality rate, it has seen a growing interest in bereavement care for families.
The CEO a Dallas nonprofit resigned after a CBS News Texas I-Team investigation that revealed the organization had failed to follow through on its core promises.
Seven years after a deadly school bus-train crash in Athens, the same crossing still lacks gates or lights—despite repeated promises to fix it.
A CBS News Texas investigation found those daily meals no longer being delivered to schools, despite the nonprofit's claims to the contrary.
It once fed thousands of kids. So, how did a Dallas non-profit's core mission fall apart? CBS News Texas investigates.
Rep. Tony Gonzales said the Dilley detention facility, the only immigration facility that houses children, is "nicer than some elementary schools."
A whistleblower complaint includes highly-classified details about a National Security Agency intercept of a call between two foreign nationals who discussed a person close to President Trump, two sources said.
President Trump criticized Team USA freestyle skier Hunter Hess after he and other American athletes at the 2026 Winter Olympics shared their thoughts on U.S. politics.
Democrat Taylor Rehmet beat Republican Leigh Wambsganss in the special runoff election for the open state Senate District 9 seat.
Texas Agriculture Commissioner Sid Miller dismissed Gov. Greg Abbott's endorsement of his Republican challenger, Nate Sheets.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
While retailers like Amazon, Macy's and Target are extending their return window for gifts bought during the holidays, some stores are adding fees to return purchases.
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Texas Agricultural Commissioner Sid Miller is calling for a statewide ban on non-water additives, such as fluoride, in the public water system.
Last year, over 16 million vehicles drove on North Texas toll roads without paying, accumulating more than $69 million in unpaid tolls.
U.S. life expectancy rose to 79 years in 2024 - the highest mark in American history. But the U.S. still ranks below dozens of other countries.
Weather-related closures left Carter BloodCare 4,000 units of blood and blood components short of what it needs.
The state of Texas is investing $50 million in research on psychedelic therapies.
Walk with a Doc invites community members to join low-pressure group walks led by physicians.
The largest nurses strike ever in New York City is underway as thousands of NYSNA members walk off their jobs at major hospitals.
An Amazon Prime delivery in Richardson this week left more behind than intended.
Prominent political and business leaders are named in the documents released by the Justice Department in connection with its investigations into Jeffrey Epstein.
A Dallas coffee chain says it's caught in a political firestorm after a walkout over an ICE discount.
During the World Cup, soccer fans will be able to get a taste of what North Texas' new professional soccer team, Atletico Dallas, has to offer.
Salad and Go, a drive-thru salad chain, said on Wednesday that it will close all remaining Texas and Oklahoma stores.
Playing in this year's Super Bowl was Rockwall legend Jaxon Smith-Njigba, and the Rockwall community couldn't be prouder of him.
For the first time, a major U.S. automaker is putting a team up against the European giants of Formula One. Can Cadillac be a contender?
The 31-year-old Puerto Rican artist Bad Bunny took the stage on Sunday dressed in all white, donning a jersey with his last name, Ocasio, and the number 64.
Team USA defended its Olympic figure skating team event gold medal on Sunday after Ilia "Quad God" ushered the team to victory at the Milan Cortina 2026 Winter Olympics.
The Seattle Seahawks defeated the New England Patriots Sunday to win the 2026 Super Bowl.
For the first time, a major U.S. automaker is putting a team up against the European giants of Formula One. Can Cadillac be a contender?
The 31-year-old Puerto Rican artist Bad Bunny took the stage on Sunday dressed in all white, donning a jersey with his last name, Ocasio, and the number 64.
Reactions poured in when Bad Bunny was named Super Bowl halftime headliner, with some praising and others criticizing the choice.
Brad Arnold, the founder and lead singer of the 3 Doors Down has died following "his courageous battle with cancer," the rock band announced Saturday on social media.
Bad Bunny took the stage at halftime for the 2026 Super Bowl. Here's who else performed at Super Bowl 60.
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.