Pilots' Union Seeks Ouster Of Southwest CEO After IT Outage
Pilots' union leaders are asking Southwest to replace CEO Gary Kelly because of the technology outage that caused the airline to cancel or delay thousands of flights in July.
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Pilots' union leaders are asking Southwest to replace CEO Gary Kelly because of the technology outage that caused the airline to cancel or delay thousands of flights in July.
Following a technical glitch that caused a system-wide outage Wednesday, Southwest Airlines updated the public on its status Saturday by saying "things are getting better."
Southwest passengers endured a third straight day of canceled and delayed flights as the airline struggled to resume normal operations on Friday.
Delays and cancellations continue for Southwest Airlines on Friday morning after a massive computer outage knocked systems off-line on Wednesday.
Airline executives said a router breakdown set off a chain of failures in critical technology systems a day earlier. Backup systems didn't work as expected, they said.
Many Southwest Airlines passengers are still patiently waiting to get to their destinations. The problems began with intermittent computers issues and ended with dozens of delays and hundreds of cancellations.
They fixed the glitch, but a backlog of cancelled and delayed flights has Southwest airlines playing catch-up today.
A spokeswoman says the Dallas-based airline is dealing with flight delays across its system and temporarily stopped flights that have not left their airport gate.
Two men have been convicted of disrupting a Southwest Airlines flight headed from Texas to Chicago.
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Southwest Airlines packed even more people onto its planes, notched a record first-quarter profit of $511 million, and said on Thursday that solid bookings have continued into April.
A Southwest Airlines flight traveling from Dallas to Kansas City, Missouri, has been diverted to a Kansas airport after cabin pressure dropped.
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The co-pilot was fine after being checked by medics, according to Southwest.
The deadline for airlines to make their pitch for a limited number of slots is a week from Wednesday.
New labor agreement includes 20 percent wage increase, first raises in five years for many ramp workers.
Southwest Airlines on Thursday reported a fourth-quarter net income of $536 million. The Dallas company stated that it had net income of 82 cents per share. The results met Wall Street expectations.
Southwest Airlines plans to appeal a judge's order that lets Delta Air Lines continue operating at Dallas Love Field during a dispute over gates.
Authorities say a Southwest Airlines flight has been circling for several hours over a Northern California airport due to landing gear problems.
Airlines are shifting the timing of thousands of flights, even adding dozens of redeyes, as they try to avoid delays while hauling millions of passengers from now through the Christmas weekend.
The company says employees skipped work without permission to attend union meetings in California and Florida last month.
Nine people on the plane were treated and released from a local hospital.
133 passengers and five crew members evacuated the plane safely and were bused to the airport, where employees were helping them.
A Southwest Airlines flight has made an emergency landing in San Antonio after a part on the wing appeared to be at an 'irregular angle.'
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Dallas police are investigating a shooting involving an officer on Lemmon Avenue on Sunday night.
The 31-year-old Puerto Rican artist Bad Bunny took the stage on Sunday dressed in all white, donning a jersey with his last name, Ocasio, and the number 64.
Rep. Tony Gonzales said the Dilley detention facility, the only immigration facility that houses children, is "nicer than some elementary schools."
Playing in this year's Super Bowl was Rockwall legend Jaxon Smith-Njigba, and the Rockwall community couldn't be prouder of him.
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Dallas police are investigating a shooting involving an officer on Lemmon Avenue on Sunday night.
The 31-year-old Puerto Rican artist Bad Bunny took the stage on Sunday dressed in all white, donning a jersey with his last name, Ocasio, and the number 64.
Rep. Tony Gonzales said the Dilley detention facility, the only immigration facility that houses children, is "nicer than some elementary schools."
As Texas, in recent years, has experienced an increase in its infant mortality rate, it has seen a growing interest in bereavement care for families.
The CEO a Dallas nonprofit resigned after a CBS News Texas I-Team investigation that revealed the organization had failed to follow through on its core promises.
Seven years after a deadly school bus-train crash in Athens, the same crossing still lacks gates or lights—despite repeated promises to fix it.
A CBS News Texas investigation found those daily meals no longer being delivered to schools, despite the nonprofit's claims to the contrary.
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Rep. Tony Gonzales said the Dilley detention facility, the only immigration facility that houses children, is "nicer than some elementary schools."
A whistleblower complaint includes highly-classified details about a National Security Agency intercept of a call between two foreign nationals who discussed a person close to President Trump, two sources said.
President Trump criticized Team USA freestyle skier Hunter Hess after he and other American athletes at the 2026 Winter Olympics shared their thoughts on U.S. politics.
Democrat Taylor Rehmet beat Republican Leigh Wambsganss in the special runoff election for the open state Senate District 9 seat.
Texas Agriculture Commissioner Sid Miller dismissed Gov. Greg Abbott's endorsement of his Republican challenger, Nate Sheets.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
While retailers like Amazon, Macy's and Target are extending their return window for gifts bought during the holidays, some stores are adding fees to return purchases.
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Texas Agricultural Commissioner Sid Miller is calling for a statewide ban on non-water additives, such as fluoride, in the public water system.
Last year, over 16 million vehicles drove on North Texas toll roads without paying, accumulating more than $69 million in unpaid tolls.
U.S. life expectancy rose to 79 years in 2024 - the highest mark in American history. But the U.S. still ranks below dozens of other countries.
Weather-related closures left Carter BloodCare 4,000 units of blood and blood components short of what it needs.
The state of Texas is investing $50 million in research on psychedelic therapies.
Walk with a Doc invites community members to join low-pressure group walks led by physicians.
The largest nurses strike ever in New York City is underway as thousands of NYSNA members walk off their jobs at major hospitals.
An Amazon Prime delivery in Richardson this week left more behind than intended.
Prominent political and business leaders are named in the documents released by the Justice Department in connection with its investigations into Jeffrey Epstein.
A Dallas coffee chain says it's caught in a political firestorm after a walkout over an ICE discount.
During the World Cup, soccer fans will be able to get a taste of what North Texas' new professional soccer team, Atletico Dallas, has to offer.
Salad and Go, a drive-thru salad chain, said on Wednesday that it will close all remaining Texas and Oklahoma stores.
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Team USA defended its Olympic figure skating team event gold medal on Sunday after Ilia "Quad God" ushered the team to victory at the Milan Cortina 2026 Winter Olympics.
The Seattle Seahawks defeated the New England Patriots Sunday to win the 2026 Super Bowl.
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The 31-year-old Puerto Rican artist Bad Bunny took the stage on Sunday dressed in all white, donning a jersey with his last name, Ocasio, and the number 64.
Reactions poured in when Bad Bunny was named Super Bowl halftime headliner, with some praising and others criticizing the choice.
Brad Arnold, the founder and lead singer of the 3 Doors Down has died following "his courageous battle with cancer," the rock band announced Saturday on social media.
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The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
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