Southwest Airlines response over bag backlash: "It's not like we traded Luka"
Southwest Airlines' latest social post to try and deflect from backlash over ending its free checked bag policy has created quite the social media buzz.
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Southwest Airlines' latest social post to try and deflect from backlash over ending its free checked bag policy has created quite the social media buzz.
These changes will take place May 28, right before the busy summer travel season.
Just last September, Southwest CEO Bob Jordan told CBS News Texas that bags would continue to fly without charge.
Starting May 28, only Southwest's most elite Rapid Rewards A-List Preferred members and passengers who book their top-tier Business Select fares will receive two free checked bags.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
A Southwest flight had to quickly abort its landing to avoid a potential collision with a private jet on the runway at Chicago's Midway Airport.
Dallas-based Southwest Airlines has announced an "unprecedented" mass layoff, cutting over 1,700 jobs.
Dallas-based Southwest Airlines announced on Monday it cut 15% of its workforce. This is the first time ever that the airline has made layoffs.
Southwest said the layoffs won't start until late April.
The lawsuit alleges Southwest illegally operated chronically delayed flights and disrupted passengers' travel plans.
Two years after a holiday meltdown, Southwest Airlines continues to recover from system failures that led to thousands of cancellations and hefty fines.
Southwest Airlines flight attendants will begin preparing the cabin for landing at a higher altitude to reduce the risk of turbulence injuries.
CBS News got a rare look at the day in the life of a plane from takeoff to arrival.
No one was hurt on board, but concerns are being raised about a larger security threat.
The airline has named Rakesh Gangwal as the independent chair of the board.
Southwest Airlines Executive Chairman Gary Kelly is accelerating his retirement, effective Nov. 1.
Kelly's retirement and Southwest's appointment of six new board members follow mounting pressure from hedge fund Elliot Investment Management.
Elliott Investment Management says Southwest hasn't done enough to improve its profits and stock price.
Bigger bins and premium-priced seating with added legroom are just some of the changes the carrier is betting will win over customers.
Leaders of Dallas-based Southwest Airlines are set to explain on Thursday how they plan to remodel the airline to change with consumer tastes, as they seek to reverse shrinking profits and slumping stock price.
Leaders of Southwest Airlines explained Thursday how they plan to remodel the airline to change with consumer tastes.
Dallas-based Southwest Airlines could reveal some new changes during investor day on Thursday.
Gary Kelly, the former CEO who has been chairman since 2008, will retire next year.
Dallas-based Southwest Airlines is bringing back a popular promotion for travelers.
Dallas-based Southwest Airlines announced Thursday it is putting an end to its open seating policy. Here's what loyal customers have to say about the change.
On Thursday night Head Coach Brian Schottenheimer said this about Booker: "I'm not just excited about the player. I'm extremely excited about the person."
For months, there's been a back-and-forth between the community and the Church of Jesus Christ of Latter-day Saints.
A family is mourning the death of a 28-year-old who was fatally shot in Downtown Dallas over a Mercedes being touched, police said.
He co-founded Good Records in 2000 with frontman Tim DeLaughter and Julie Doyle, the singer's wife.
In his words: "I'm a program guy. I will give my all."
On Thursday night Head Coach Brian Schottenheimer said this about Booker: "I'm not just excited about the player. I'm extremely excited about the person."
The last time the Cowboys had the 12th pick in the NFL Draft, things turned out pretty well.
For months, there's been a back-and-forth between the community and the Church of Jesus Christ of Latter-day Saints.
A family is mourning the death of a 28-year-old who was fatally shot in Downtown Dallas over a Mercedes being touched, police said.
He co-founded Good Records in 2000 with frontman Tim DeLaughter and Julie Doyle, the singer's wife.
In exchange for tax breaks, nonprofit hospitals are supposed to help patients who can't afford their bills.
The CBS News Texas I-Team first discovered what's now known as a "traveling HFC" in 2023.
Marine veteran James Carey's life changed forever 15 years ago when a training exercise at Camp Pendleton left him with a traumatic brain injury.
Misinformation has spread on social media following the Frisco high school stabbing, fueling false narratives and protest plans.
The fight against squatters in Texas could soon affect every renter in the state.
Texas lawmakers convened Thursday to vote on the bill again.
Two U.S. retailers warned President Trump his sweeping tariff policy could disrupt supply chains and lead to empty shelves in the coming weeks.
Defense Secretary Pete Hegseth has not given any press briefings in the briefing room but has used the room as a backdrop for TV hits with Fox News.
Vice President JD Vance met briefly with Pope Francis on Easter Sunday. Vance said he knew the pontiff was "very ill," but he "didn't realize how sick he was."
Hundreds of universities and colleges have issued a joint letter condemning President Trump's "political interference" in the nation's education system.
At Fort Worth ISD's North Side High School, the sounds of an American sport on the field meet mariachi music in the stands.
With new foods, such as the "Drowning Taquitos" and the "Beso de Angel," Tony's Taco Shop owners say they don't take their success for granted.
Latinas in Tech DFW started back up last year after the pandemic. They have lots of opportunities for Latinas to network, connect, and learn new skills.
Anchor Ken Molestina shows us how he makes his Cuban coffee for the CBS News Texas newsroom.
Del Olmo, who has played golf his entire life, recalls how rare the sport was for people like him growing up in Mexico City.
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Texas Agricultural Commissioner Sid Miller is calling for a statewide ban on non-water additives, such as fluoride, in the public water system.
Last year, over 16 million vehicles drove on North Texas toll roads without paying, accumulating more than $69 million in unpaid tolls.
Activists are calling for a nationwide boycott of Target stores following the company's decision to roll back its diversity, equity and inclusion initiatives.
Discount store chain Target says it's joining rival Walmart and a number of other prominent American brands in scaling back corporate diversity, equity and inclusion initiatives.
In exchange for tax breaks, nonprofit hospitals are supposed to help patients who can't afford their bills.
Collin County Health Care Services confirmed the case, involving a student at Willow Springs Middle School in Lucas.
In Dallas, a growing coalition of urban farms, faith groups, and community leaders is tackling food insecurity, climate change and social inequities.
Casely received 51 consumer reports of the charger's lithium-ion batteries catching fire while in use, resulting in burn injuries.
The person visited three shopping areas in the county on April 10-12 while infectious, officials said.
A Texas judge has thrown out a federal rule that would have capped credit card late fees.
Nvidia announced Monday morning that it wants to build two factories in Texas — one in Houston and one in Dallas.
Economic impact anticipated as Paige Bueckers joins the Wings, Boosting Local DFW Economy
P. Wade Ross leads a group of Black farmers and ranchers who are used to losing some---and, then, losing some. Now, they are hoping for a win.
DRAFTED, the first culture-driven media company focusing on Latina sports, was officially launched in 2023.
On Thursday night Head Coach Brian Schottenheimer said this about Booker: "I'm not just excited about the player. I'm extremely excited about the person."
In his words: "I'm a program guy. I will give my all."
In a sign of the importance of the position, Miami's Cam Ward becomes the third straight quarterback to go No. 1 overall.
Seguin had his second career OT playoff goal. His first was in 2012 with Boston.
The last time the Cowboys had the 12th pick in the NFL Draft, things turned out pretty well.
Music legend Smokey Robinson spoke to "CBS Mornings" about his decades-long career, his Legacy Tour and why he's creating new music.
The 2025 AMA nominations were released on Wednesday, with Kendrick Lamar leading with 10. The awards show will air on May 26.
Tina Knowles shares how a missed mammogram may have led to a delayed detection of breast cancer, and opens up about the support from her daughters, Beyoncé and Solange, niece Angie Beyincé, and bonus daughter Kelly Rowland.
The WWE's 41st WrestleMania event is finally here. Here's what time it starts and how to watch all the action on night 2.
PlayersTV says it's the first and only media network owned and operated by professional athletes with all original content from their lives off the court and field.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
CBS News Texas viewers got out and enjoyed the snow day on Thursday and send us all of their best photos. Take a look.
CBS News Texas captured the excitement and energy of the BMW Dallas Marathon Festival through photos.
Cowtown lit up the streets of Downtown with smiles and lights during the annual Parade of Lights.
