Southwest Airlines Agents Approve Contract
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DALLAS (AP) - Customer-service agents at Southwest Airlines have approved a new labor contract.
It's a boost for Dallas-based Southwest, which hasn't been able to get a deal with pilots or ramp workers.
The International Association of Machinists and Aerospace Workers said Wednesday that agents approved a four-year contract that includes pay raises, a signing bonus, job-security provisions and more flexible vacations. The union didn't give details on the raises.
Southwest says the deal includes bonuses tied to company and employee performance.
The contract covers about 6,500 passenger-service and reservations agents at the nation's fourth-biggest airline.
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