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Nationwide Microsoft outage causing impacts at North Texas airports

Microsoft outage causing backups, delays at North Texas airports
Microsoft outage causing backups, delays at North Texas airports 04:21

NORTH TEXAS – A nationwide outage could impact North Texas travelers Friday morning.

Banks, airlines, TV stations and health systems in countries around the world that rely on Microsoft's 365 apps reported widespread outages Friday.

According to FlightAware, as of 9 a.m., there are a total of 226 delays at DFW International Airport and 93 cancellations. There are a total of 46 delays at Dallas Love Field Airport and four cancellations.

At 7:30 a.m., DFW Airport said they anticipate significant delays and cancellations throughout the day. "We ask customers to verify your flight status with your airline prior to heading to the airport. Longer lines are possible so allow extra time."

Delta, United Airlines, Spirit Airlines and Fort Worth-based American Airlines grounded all pending flight departures, though American Airlines lifted its ground stop later on Friday. American Airlines said the problem had been caused by "a technical issue with CrowdStrike," a global cybersecurity firm, that it said was impacting multiple airlines. Spirit Airlines was writing paper tickets for travelers at DFW Airport.

Dallas-based Southwest Airlines, which flies out of Love Field Airport, said around 5:20 a.m. that they are operating normally. 

Travelers at Love Field Airport told CBS News Texas said they were unaware of computer problems. The airport told CBS News Texas they have not experienced significant delays and cancellations due to the outage.

Microsoft 365 said on social media that it was "investigating an issue impacting users ability to access various Microsoft 365 apps and services" and that things were improving as the company worked to "reroute the affected traffic to healthy infrastructure."

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