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In Case You Missed it... Tuesday, August 10th

Here's what you missed Tuesday on the Jay Mcfarland show.

Steven Slater, a flight attendant for JetBlue, was arrested for leaving a flight after a passenger cursed him out and hit him in the head with her luggage. Are people becoming more selfish and entitled? What does how we treat people in customer service say about us?

Podcast

More of your calls and stories about customer service and people's behavior, and later on in the hour Jay talked about how we need to change the perception of the problems in the gulf, ie. eating Gulf seafood and visiting the coastal beaches.

Podcast

Jay shared a story about helping a woman with children at a rest stop. What if they were lying or scamming? Should we give or not give based on this possibility? Most people want to help but should we be afraid that people are preying on our kindness? Jay took your stories and calls in the third hour.

Podcast

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