Why NJ Transit says it won't refund customers for delays
Some NJ Transit customers affected by recent service disruptions want refunds, but the agency says they won't provide them.
Tim McNicholas is an investigative reporter for CBS News New York.
He is always on the hunt for issues to investigate. If you have a story, he wants to hear from.
Tim prides himself on shining a light on injustice. He has won two regional Emmy Awards and earned earned seven regional Emmy nominations, including one for his investigation into an egregious case of nepotism and tax waste within the City of Chicago. His others stories have exposed horrid living conditions in government-subsidized apartment buildings and allegations of sexual abuse within public schools. Tim has also diligently covered some of the most important stories of the past decade, including the COVID-19 pandemic and the overturning of Roe V. Wade. Just months after starting with CBS New York, he quickly discovered that the site of deadly parking garage collapse in Lower Manhattan already had several open property violations dating back decades. He was once recognized as one of two finalists of the Associated Press' "Best Reporter" award in Indianapolis.
Originally from Chicago, Tim is loving life in his new home and is exploring New York City every chance he gets. He welcomes your suggestions on where the find the best pizza, which museums to explore and whether he should root for the Mets or the Yankees. He is also a classic rock fanatic who has played the drums since age 11.
Some NJ Transit customers affected by recent service disruptions want refunds, but the agency says they won't provide them.
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