Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon
Details on Verizon cell phone outage
A widespread Verizon outage hit the U.S. on Wednesday, leaving thousands of customers without service. CBS News' Karen Hua has more.
Verizon cell phone outages reported across U.S.
More than 150,000 Verizon users across the country are experiencing outages. Verizon said, in part, "Our Engineers are engaged and are working to identify and solve the issue quickly."
Verizon CEO Dan Schulman says the company is cutting 13,000 jobs
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
Verizon customers report phone outages, with devices limited to SOS mode
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Verizon reveals new app, support upgrades
Verizon is unveiling what it dubs the "most significant customer experience transformation" to date, which includes a new app and a major upgrade to customer support. Sowmyanarayan Sampath, CEO of Verizon's Consumer Group, joins "CBS Mornings" to break down the changes. (Sponsored by Verizon)
Potential Starlink-FAA deal raising concerns
President Trump has promised that Elon Musk will not participate in conflicts of interest. Nevertheless, Democratic lawmakers are expressing concerns over Musk's Starlink and efforts underway that might allow it to take over a $2.4 billion contract between the FAA and Verizon. Politico aviation reporter Oriana Pawlyk joins "America Decides" to discuss.
Musk's Starlink in line for deal with FAA for air traffic control upgrade
The FAA is testing Elon Musk's Starlink satellite internet service. That could raise a possible conflict of interest, experts say.
Emergency communications after Helene
When critical infrastructure like utility lines and cell phone towers go down, emergency response teams from telecom providers like AT&T and Verizon step in with an arsenal of equipment ensuring first responders can communicate in a disaster zone. Here's how that's helping in the aftermath of Hurricane Helene.
U.S. probing telecom hack linked to China
U.S. officials are investigating an apparent China-linked hack of major American telecommunications companies. CBS News homeland security and justice reporter Nicole Sganga has the details.
Verizon wireless customers experience second outage in one week
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon's network is back up. Here's a fix if your phone isn't working.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers report widespread outages
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
Some Verizon customers can claim part of $100 million settlement. Here's how.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
How to reach 911 when cell service fails?
The massive AT&T outage that left more than 1.5 million users without service for hours this month raised the question of how emergency services, usually reached by dialing 911, could be contacted during cellphone outages. Aaron Gregg, a business reporter for the Washington Post, joins CBS News with a look at the options in case of an emergency.
AT&T customers report widespread outage
More than 70,000 AT&T users are reporting wireless service interruptions Thursday, according to the website Downdetector.com, with some emergency services being affected as well. CBS News correspondent Nancy Chen has more.
Nationwide outage impacts AT&T customers
Tens of thousands of AT&T customers across the U.S. were impacted by a cell service outage Thursday. Jo Ling Kent reports.
Beyoncé announces new album during 2024 Super Bowl
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Nokia plans to set up first 4G network on the moon
The phone company's network will support discoveries that could lay the groundwork for a human colony on the moon.
NewYorker.com's Nick Thompson sat down with FCC Chairman Tom Wheeler to discuss the commission's new regulations on Internet service providers
NewYorker.com's Nick Thompson sat down with FCC Chairman Tom Wheeler to discuss the commission's new regulations on Internet service providers.
Airlines warn 5G to cause cancellations
Verizon and AT&T will roll out 5G service Wednesday after a delay to create buffer zones around airports. Airlines still warn that hundreds of thousands of flights could be canceled starting this week without further federal action. CBS News transportation correspondent Errol Barnett reports from Reagan national airport.
5G launches amid warnings from airlines
Verizon and AT&T are launching their 5G service nationwide, but are delaying the rollout at some airports on Wednesday as airlines continue to warn of flight cancellations and delays. CBS News congressional correspondent Kris Van Cleave reports from Denver International Airport.
FAA clears Verizon, AT&T to activate more 5G towers
An estimated 90% of U.S. commercial aircraft are approved to operate in 5G-deployed areas, according to the FAA.
What customers should know about the AT&T-Verizon 5G rollout
The telecom carriers are expanding their high-speed networks to bring faster service to more parts of U.S.
5G will disrupt flights, airlines say
Major U.S. airlines warn the rollout of new 5G networks could potentially ground and delay planes, as AT&T and Verizon plan to launch 5G towers near airports across the country. CBS News correspondent Kris Van Cleave reports on how airlines are being affected and CBS News MoneyWatch reporter Irina Ivanova joins CBSN to discuss the technology.
FBI releases new photos, videos of subject in Nancy Guthrie disappearance
FBI Director Kash Patel posted videos of a person outside the home of Nancy Guthrie, the mother of Savannah Guthrie, on the morning of her disappearance.
ICE chief, immigration officials defend deportations at House hearing
The leaders of three major immigration agencies defended the Trump administration's deportations in testimony before lawmakers on Tuesday.
Maryland mom plans to self-deport after her child died while she was in ICE custody
A Maryland mother is planning to self-deport after she was taken into ICE custody, causing her to miss her son's death.
Court unseals more records in Fulton County suit over FBI search
A federal court in Georgia unsealed key records related to the FBI's seizure of 2020 election materials from Fulton County last month.
Jury selection begins for grief book author accused of poisoning husband
Kouri Richins allegedly poisoned her husband Eric by putting a fatal dose of fentanyl in his drink, leading to his sudden death in 2022.
Lutnick defends visit to Epstein's island with his family
Justice Department files on Jeffrey Epstein released recently show Commerce Secretary Howard Lutnick and Jeffrey Epstein had a closer relationship than Lutnick has previously stated.
Irish man held by ICE says he had U.S. work permit, fears for his life
Seamus Culleton says he's been held for 5 months in a "filthy" ICE detention camp despite a U.S. work permit and green card application.
National Guard soldier leaves rifle in New Orleans bathroom
A National Guard spokesperson said the weapon was returned to the Louisiana National Guard "and the soldier and incident are being handled internally," CBS affiliate WWL reported.
What to know about a new study on coffee, tea and dementia risk
CBS News medical contributor Dr. Céline Gounder said the results of the study on coffee drinkers having lower risk of dementia should be taken "with a massive grain of salt."
U.S.
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Lutnick defends visit to Epstein's island with his family
Justice Department files on Jeffrey Epstein released recently show Commerce Secretary Howard Lutnick and Jeffrey Epstein had a closer relationship than Lutnick has previously stated.
National Guard soldier leaves rifle in New Orleans bathroom
A National Guard spokesperson said the weapon was returned to the Louisiana National Guard "and the soldier and incident are being handled internally," CBS affiliate WWL reported.
FBI releases new photos, videos of subject in Nancy Guthrie disappearance
FBI Director Kash Patel posted videos of a person outside the home of Nancy Guthrie, the mother of Savannah Guthrie, on the morning of her disappearance.
Ketanji Brown Jackson says Supreme Court justices "get along well"
Ketanji Brown Jackson told "CBS Mornings" that the justices "have learned how to adapt to being in an environment with people who have very strongly held but different views."
Vatican Bank debuts two Catholic-themed equity indexes
The Vatican Bank said the new indexes are "designed to serve as a reference for Catholic investments worldwide."
MoneyWatch
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Vatican Bank debuts two Catholic-themed equity indexes
The Vatican Bank said the new indexes are "designed to serve as a reference for Catholic investments worldwide."
Social media giants accused of "addicting the brains of children" as trial begins
Instagram's parent company Meta and Google's YouTube dispute claims that their platforms deliberately addict and harm children.
OpenAI starts testing ads in free version of ChatGPT
ChatGPT will clearly distinguish between ads and answers to user prompts on the AI platform, according to OpenAI.
Why importing more beef from Argentina won't ease costs for U.S. consumers
Taming runaway U.S. beef prices will require more than stepping up imports, economists said. Here's the key to cutting costs.
Starbucks adds menu items as it looks to energize growth
New items, such as a strawberry matcha loaf, represent the chain's latest effort to boost sales as part of its "Back to Starbucks" campaign.
Politics
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Lutnick defends visit to Epstein's island with his family
Justice Department files on Jeffrey Epstein released recently show Commerce Secretary Howard Lutnick and Jeffrey Epstein had a closer relationship than Lutnick has previously stated.
Tom Malinowski concedes in special election to fill Gov. Mikie Sherrill's seat in Congress
Former Rep. Tom Malinowski has conceded the New Jersey special election to fill Gov. Mikie Sherrill's congressional seat.
Ketanji Brown Jackson says Supreme Court justices "get along well"
Ketanji Brown Jackson told "CBS Mornings" that the justices "have learned how to adapt to being in an environment with people who have very strongly held but different views."
Court unseals more records in Fulton County suit over FBI search
A federal court in Georgia unsealed key records related to the FBI's seizure of 2020 election materials from Fulton County last month.
Judge rejects Trump administration's effort to obtain Michigan voter data
The Trump administration has filed lawsuits against 24 states in an effort to obtain their voter rolls.
HealthWatch
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What to know about a new study on coffee, tea and dementia risk
CBS News medical contributor Dr. Céline Gounder said the results of the study on coffee drinkers having lower risk of dementia should be taken "with a massive grain of salt."
Thousands of mothers were flagged to police over flawed drug tests at childbirth
The Marshall Project found more than 70,000 cases referred to law enforcement over allegations of substance use during pregnancy — and that's a significant undercount.
Obamacare sign-ups drop, but the extent won't be clear for months
Experts say Affordable Care Act sign-up data won't be clear until people who were enrolled have paid — or not — their new, often much higher, premiums.
Hospital flooded by Hurricane Helene to be rebuilt in another flood plain
Ballad Health, the nation's largest state-sanctioned hospital monopoly, plans to rebuild Unicoi County Hospital in Tennessee on land that two climate modeling companies say is at risk of flooding.
Her deadly diagnosis only had 1 warning sign. Here's how she survived.
Becca Valle, then 37, enrolled in a cutting-edge clinical trial after surgery removed an aggressive tumor from her brain.
World
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Irish man held by ICE says he had U.S. work permit, fears for his life
Seamus Culleton says he's been held for 5 months in a "filthy" ICE detention camp despite a U.S. work permit and green card application.
Airlines adjust as Trump's policies dry up Cuba's jet fuel supplies
A Canadian airline suspends flights to Cuba as U.S sanctions and Trump's tariff threats force Havana to warn carriers there's no way to refuel on the island.
Ben Ogden becomes 1st U.S. man in 50 years to medal in cross-country
Ben Ogden of Team USA won the silver medal in the cross-country sprint Tuesday at the Winter Olympics in Italy.
King Charles says royals will help if police probe Andrew's Epstein ties
King Charles II says the royal family will support U.K. police as they look into a report that the monarch's brother Andrew shared secret info with Epstein.
Ukrainian Olympian says he'll defy IOC ban on helmet honoring war victims
The International Olympic Committee has barred a Ukrainian skeleton racer from wearing a helmet with images of fellow athletes killed in Russia's invasion.
Entertainment
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Chappell Roan leaves Wasserman talent agency after his mentions in Epstein files
Chappell Roan says she's left her talent agency after its CEO, Casey Wasserman, was named in files related to late convicted sex offender Jeffrey Epstein.
Analyzing best and worst Super Bowl LX ads
Just 30 seconds of highly coveted commercial airtime during the Super Bowl costs as much as $10 million, according to CBS News MoneyWatch. Bill Pearce, marketing faculty member at The University of California, Berkeley, joins to discuss some of the ads from Super Bowl LX.
Could Trump's Bad Bunny attacks alienate Latinos?
Bad Bunny's historic Super Bowl halftime show included superstar surprise guests and a message of unity and cultural celebration. While many praised the performance, President Trump took to social media to criticize the show. CBS News political director Fin Gómez joins with analysis.
Bad Bunny and the politics of the Super Bowl
The Super Bowl is a football game, an entertainment spectacle, a global billboard and a crucible of American political discord. CBS News chief Washington correspondent Major Garrett explains.
Catherine O'Hara's cause of death was a pulmonary embolism
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Technology
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Technology
AI tech boom causes shortages
The demands of the artificial intelligence boom may be causing shortages in other sectors that help boost the U.S. economy. Shira Ovide, a technology reporter for The Washington Post, joins CBS News with more.
Social media companies face massive trial
Opening statements began in a landmark trial against Google and Meta on the apparent harms of social media platforms. CBS News' Jo Ling Kent reports.
How AI powered robots are helping small farms
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
Social media giants accused of "addicting the brains of children" as trial begins
Instagram's parent company Meta and Google's YouTube dispute claims that their platforms deliberately addict and harm children.
Trial over social media addiction in kids begins
Opening statements began Monday in Los Angeles in a landmark trial over alleged social media addiction in children. CBS News correspondent Carter Evans has the details.
Science
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Scientists "quite surprised" to find one polar bear population thriving
After decades monitoring polar bears in Norway's far north, researchers say the animals have proven incredibly adaptable, but there are no guarantees for the future.
Mysterious dark matter seen in new map of distant galaxies
Dark matter doesn't absorb or give off light so scientists can't study it directly. But they can observe how its gravity warps and bends the star stuff around it.
Cow develops technique to scratch herself
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Almanac: January 18
"Sunday Morning" looks back at historical events on this date.
Fossils found at Dinosaur National Monument, first excavation in 100 years
The Dinosaur National Monument, which is located on the border between Colorado and Utah, was last excavated in 1924.
Crime
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Crime
Video shows subject at Nancy Guthrie's door
New videos released by FBI Director Kash Patel on X show a masked, gloved person approaching Nancy Guthrie's door. CBS News senior coordinating producer Anna Schecter has more.
New photos in Nancy Guthrie case
FBI Director Kash Patel released photos from Nancy Guthrie's Nest camera that show a masked person on her doorstep. CBS News reporter Andres Gutierrez and CBS News law enforcement contributor Rodney Harrison have the latest.
Photos of subject in Nancy Guthrie search
FBI Director Kash Patel posted on social media photos of a subject in the disappearance of Nancy Guthrie, Savannah Guthrie's mother. Tony Dokoupil anchored CBS News' special report.
FBI releases new photos, videos of subject in Nancy Guthrie disappearance
FBI Director Kash Patel posted videos of a person outside the home of Nancy Guthrie, the mother of Savannah Guthrie, on the morning of her disappearance.
Jury selection begins for grief book author accused of poisoning husband
Kouri Richins allegedly poisoned her husband Eric by putting a fatal dose of fentanyl in his drink, leading to his sudden death in 2022.
Space
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New space station crew eager for Wednesday launch
The new crew will replace four station fliers who returned to Earth ahead of schedule last month due to a medical issue.
What led NASA to delay Artemis II launch
NASA's first crewed moon mission in more than 50 years has been delayed until March at the earliest. During a routine dress rehearsal of the launch, persistent liquid hydrogen leaks were discovered in the Artemis II rocket. CBS News space consultant Bill Harwood breaks it down.
NASA hopes to fix Artemis II moon rocket leak with on-pad repair
NASA plans to test the planned leak repair with a second dress rehearsal fueling test later this month.
NASA delays Artemis II launch
NASA delayed the Artemis II moon rocket launch after a hydrogen leak was found during a wet dress rehearsal, the agency announced Tuesday. CBS News senior space consultant Bill Harwood has the latest.
NASA begins mission to map the boundaries of our heliosphere
A NASA mission is underway to map the heliosphere, which is a huge protective bubble around the solar system that was created by the sun.
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Latest CBS News Videos
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Latest CBS News Videos
Video shows subject at Nancy Guthrie's door
New videos released by FBI Director Kash Patel on X show a masked, gloved person approaching Nancy Guthrie's door. CBS News senior coordinating producer Anna Schecter has more.
Heads of U.S. immigration testify
Todd Lyons, the acting head of Immigration and Customs Enforcement, and other immigration agency heads are testifying before the House Homeland Security Committee on Tuesday. CBS News' Nicole Sganga has more.
New photos in Nancy Guthrie case
FBI Director Kash Patel released photos from Nancy Guthrie's Nest camera that show a masked person on her doorstep. CBS News reporter Andres Gutierrez and CBS News law enforcement contributor Rodney Harrison have the latest.
Photos of subject in Nancy Guthrie search
FBI Director Kash Patel posted on social media photos of a subject in the disappearance of Nancy Guthrie, Savannah Guthrie's mother. Tony Dokoupil anchored CBS News' special report.
Trump echos support for Kevin Warsh
President Trump said that he "made a mistake" by not nominating Kevin Warsh for Federal Reserve chair during his first term. Kristin Myers, the ETF editor-in-chief for AssetTV, joins with more.