Barista goes extra mile for deaf customer
Virginia man says what Starbucks worker did was a wonderful gesture that he will never forget
Starbucks
The full episode of the CBS Evening News from the May 6, 2016 edition
Flames once again lit up the night and were driven by winds that pushed and pulled the heat in all directions; It's pretty easy to have your order messed up when you're ordering from Starbucks, it's even easier if you're deaf
Puerto Rico's debt crisis worsens; Carnival Cruise Line docks in Cuba
Puerto Rico's debt crisis worsens; Carnival Cruise Line docks in Cuba; Starbucks sued over ice in its drinks. These and other headlines from CBS MoneyWatch.
Puerto Rico will default on its debt; a woman is suing Starbucks for serving too much ice in drinks; and more
Puerto Rico will default on its debt; a woman is suing Starbucks for serving too much ice in drinks; and more. CBS MoneyWatch's Jill Wagner has today's business headlines from the New York Stock Exchange.
Reports: Starbucks sued over ice-to-coffee ratio
Class action suit claims coffee company rips customers off with the amount of beverage it provides for the price in iced coffee
How Dunkin' Donuts is taking aim at Starbucks
Dunkin's U.S. sales rose 2 percent at established locations in the first quarter, boosted in part by stronger beverage sales
Cops: Coffee thrown on woman in Starbucks spat
Police say they are looking for a woman who was seen on security video throwing a cup of coffee in another woman's face
Starbucks recently announced a new plan to donate 100 percent of its unsold food to charity within five years
Starbucks recently announced a new plan to donate 100 percent of its unsold food to charity within five years. The federal government believes 30 to 40 percent of the nation's food supply is wasted a year. Only on “CBS This Morning,” John Blackstone reports on how Starbucks found a way to overcome some of the hurdles in saving food that might otherwise be thrown out.
Starbucks takes action after workers fret over wasted food
Some Starbucks employees cringed while watching unsold food go into the garbage every evening, so the company announced a plan
Starbucks has made its way to sub-Saharan Africa; Stephen Curry and Under Armour rake in sneaker profits; and Prince's death spikes online record sales
Starbucks has made its way to sub-Saharan Africa; Stephen Curry and Under Armour rake in sneaker profits; and Prince's death spikes online record sales. Those headlines and more from CBS MoneyWatch's Jill Wagner from the New York Stock Exchange.
Starbucks in hot water over changes in loyalty program
Customers are steamed and shares decline as one analyst speculates that it will hit the coffee chain's traffic
Florida man upset over message left on Starbucks cup
Starbucks customer ordered a grande cup of white mocha, but he got more than he bargained for -- and was not amused
Goat runs away from Calif. home, goes on morning Starbucks run
Police say a goat apparently needed a caffeine fix when it wandered into a Starbucks in Northern California
Fla. gov. fires back at "latte liberal" who scolded him at Starbucks
Political committee set up by Gov. Rick Scott responds to woman's smackdown that went viral
Florida woman explains smackdown of Gov. Rick Scott
Woman who was caught on camera blasting the Florida governor at a Starbucks became a viral sensation
Starbucks to offer prepaid cards to boost rewards program
Last month, Starbucks announced an overhaul of its rewards program that hinted at plans to further expand the universe for its stars
Starbucks to open first shop in Italy
It's a symbolic move for the 45-year-old company and its CEO, Howard Schultz
4 stocks that can help you cope in today's volatility
Investors need a strategy for thriving in uncertain times, and these big-cap stocks could be part of the plan
U.S. housing recovery lifts Home Depot's results to new heights; and Amazon yanks Canadian serial killer's book from its offerings
U.S. housing recovery lifts Home Depot's results to new heights; and Amazon yanks Canadian serial killer's book from its offerings.
Starbucks customers frothing mad over loyalty program
Some customers are bitter over major changes in the coffee chain's rewards program
Starbucks changes rewards program
Seattle-based coffee chain says its loyalty program will award stars based on the dollars spent starting in April
Do you know how much sugar is in your Starbucks drink?
A nutrition advocacy group is bringing awareness to the "shocking" amount of sugar in many popular beverages
How will Chipotle's lunchtime closing gamble play out?
It may turn out to be too little, too late, or or it could spark a rebound -- though the odds may be against the latter
One way to recession-proof your portfolio
With fears growing about another economic downturn, Goldman Sachs is outlining an investment strategy
Starbucks closing most Teavana "tea bars"
Closure of the tea bars will not affect the more than 350 Teavana retail locations, which primarily sell packaged teas
Canada weighing how to retaliate if Trump imposes 25% tariffs
A full-blown trade war between the U.S. and Canada could lead to a recession in both countries, economist says.
Trump says Mexican leader agrees to "effectively closing" southern border
Trump's claims President Claudia Sheinbaum "agreed to stop migration through Mexico." She says she "explained" what Mexico was already doing.
Bidens spending last Thanksgiving as president on Nantucket
"Whatever bumps and bruises we were suffering, we put it all aside and celebrated Thanksgiving in Nantucket," President Biden wrote in his 2017 book "Promise Me, Dad."
Israel and Hezbollah both claim ceasefire violations
The bursts of violence — with no reports of serious casualties — reflected the uneasy nature of the ceasefire that otherwise appeared to hold as Lebanese troops began to deploy in parts of southern Lebanon.
Connecticut Democratic lawmakers report bomb threats on Thanksgiving
The Thanksgiving threats come one day after several of President-elect Donald Trump's staff picks reported threats.
The White House's history with Thanksgiving, and how the turkey pardon came to be
The history of White House Thanksgiving traditions date back more than 160 years to President Abraham Lincoln, who established the national holiday.
Stowaway caught after getting aboard Delta flight from NYC to Paris
The woman boarded Delta Flight No. 264 from John F. Kennedy International Airport to Paris Charles de Gaulle Airport, CBS News learned. She was discovered while the plane was in midair and was taken into custody in Paris.
Macy's parade marches on despite dreary weather, protester arrests
The Macy's Thanksgiving Day Parade kicked off the holiday season in NYC, despite a brief interruption from protesters and rainy weather.
How to avoid Black Friday phishing scams
Experts warn of fabricated websites posing as retailers to scam shoppers looking for Black Friday deals.
U.S.
More U.S.
Canada's antitrust watchdog files lawsuit against Google over its ad business
Canada's Competition Bureau says that an investigation found the company "unlawfully" tied together its ad tech tools to maintain its dominant market position.
Iowa man decorates neighbors' homes to celebrate wife's love of Christmas
Neighbors are collecting cards for John Reichart and his wife — find out how to send one here.
The White House's history with Thanksgiving, and how the turkey pardon came to be
The history of White House Thanksgiving traditions date back more than 160 years to President Abraham Lincoln, who established the national holiday.
How to avoid Black Friday phishing scams
Experts warn of fabricated websites posing as retailers to scam shoppers looking for Black Friday deals.
'It's a bird! It's a plane!' In Alaska, it's both as pilot delivers turkeys
A resident named Esther Keim has been flying low and slow in a small plane over rural parts of south-central Alaska, dropping frozen turkeys to those who can't simply run out to the grocery store.
MoneyWatch
More MoneyWatch
Canada's antitrust watchdog files lawsuit against Google over its ad business
Canada's Competition Bureau says that an investigation found the company "unlawfully" tied together its ad tech tools to maintain its dominant market position.
How to avoid Black Friday phishing scams
Experts warn of fabricated websites posing as retailers to scam shoppers looking for Black Friday deals.
Cucumbers recalled across U.S. and Canada over salmonella risk
Consumers are urged to destroy the recalled cucumbers, which were distributed in 26 states around the U.S.
This is how retailers get you to spend more money
As the holiday shopping season kicks off, here are five ways retailers try to get consumers to spend.
Taylor Swift's Eras Tour book hits stores Friday. Here's what to know.
Taylor Swift's Eras Tour book goes on sale Friday. Here's the only place to buy it, how much it costs and what you'll get.
Politics
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The White House's history with Thanksgiving, and how the turkey pardon came to be
The history of White House Thanksgiving traditions date back more than 160 years to President Abraham Lincoln, who established the national holiday.
Connecticut Democratic lawmakers report bomb threats on Thanksgiving
The Thanksgiving threats come one day after several of President-elect Donald Trump's staff picks reported threats.
A look at Trump's campaign promise to recognize North Carolina's Lumbee Tribe
Then-candidate Donald Trump in September promised that he would sign legislation to grant federal recognition to the Lumbee Tribe.
Bidens spending last Thanksgiving as president on Nantucket, a family tradition
"Whatever bumps and bruises we were suffering, we put it all aside and celebrated Thanksgiving in Nantucket," President Biden wrote in his 2017 book "Promise Me, Dad."
Trump says Mexican leader agrees to "effectively closing" southern border
Trump's claims President Claudia Sheinbaum "agreed to stop migration through Mexico." She says she "explained" what Mexico was already doing.
HealthWatch
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New Mexico man awarded $412 million for botched penile injections
The man's attorneys said the punitive and compensatory damages total the largest amount to ever be awarded by a jury in a medical malpractice case in the U.S.
Why does eating turkey make you sleepy? Thanksgiving fatigue, explained.
Tired from your Thanksgiving feast? You're not alone. But is it the tryptophan in turkey that leads to our food comas? Here's what experts say.
Thanksgiving foods cats and dogs can (and can't) eat
Can cats and dogs eat turkey and other Thanksgiving foods? Here's what experts say about what is safe and not.
A toddler got a nasal swab test. So why was the bill $445?
An Illinois mom got stuck with a big bill after taking her 3-year-old to the ER but never seeing a doctor. "It's mind-blowing," she said.
Why we eat turkey on Thanksgiving, according to history
Why is Thanksgiving traditionally associated with turkey and other specific foods? We asked a history expert why we eat what we do on the holiday.
World
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Canada's antitrust watchdog files lawsuit against Google over its ad business
Canada's Competition Bureau says that an investigation found the company "unlawfully" tied together its ad tech tools to maintain its dominant market position.
Missing hiker found alive after surviving 6 weeks in Canada wilderness
A missing hiker was found alive this week in the remote Canadian wilderness, where he had been missing since October.
Dog found 9 days after escaping from plane at Paris airport
Amalka, a female, slipped out of a carrier cage on November 19 during an unloading operation.
Canada weighing how to retaliate if Trump imposes 25% tariffs
A full-blown trade war between the U.S. and Canada could lead to a recession in both countries, economist says.
Doctor suspected of killing 8 patients: "Lust for murder"
"The accused appears to have had no motive for killing the people other than the act of killing itself," prosecutors said.
Entertainment
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Jon Batiste, Ledisi, Trombone Shorty and Lauren Daigle to do Super Bowl preshow
The performances will take place Feb. 9 at Caesars Superdome in New Orleans before the NFL's championship matchup and halftime show featuring rap megastar Kendrick Lamar.
Taylor Swift's Eras Tour book hits stores Friday. Here's what to know.
Taylor Swift's Eras Tour book goes on sale Friday. Here's the only place to buy it, how much it costs and what you'll get.
Former TV host Charlie Rose settles sexual harassment lawsuit
In settling, the three plaintiffs said they assign no "ill intent" to Rose and realize now that his conduct could be subject to interpretation.
Sean "Diddy" Combs denied bail again ahead of sex trafficking trial
Sean "Diddy" Combs' lawyers again asked the rapper be released on bond ahead of his trial, but the request was denied.
Grateful Dead remembers band member Phil Lesh
Members of the iconic band, the Grateful Dead, reflected on the impact bandmate Phil Lesh had on their lives and said they had hoped to play together again.
Technology
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Canada's antitrust watchdog files lawsuit against Google over its ad business
Canada's Competition Bureau says that an investigation found the company "unlawfully" tied together its ad tech tools to maintain its dominant market position.
Zuckerberg meets with Trump at Mar-a-Lago
The tech CEO has been seeking to change his company's perception on the right following a rocky relationship with President-elect Donald Trump.
How AI powered robots are helping small farms
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
Australian parliament approves law to ban under-16s from social media
Australia's full legislature has now passed a bill that will soon ban children under the age of 16 from using most social media platforms.
AI grandma tool helps fend off phone scams
British phone company Virgin Media O2 has developed an AI-generated grandmother to talk to scammers all day and waste their time so you don't have to. CBS News Confirmed executive producer Melissa Mahtani has more on the "grandma" and how you can protect yourself from phone scams.
Science
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NASA shows off image of U.S. military's abandoned "city under the ice"
Scientists now have a clearer picture of Camp Century, an abandoned U.S. military base long hidden under the ice in Greenland, thanks to a NASA research team's good luck.
Divided U.N. negotiations for plastic treaty
Negotiators are far apart as the United Nations tries to work out the world's first treaty to curb plastic pollution. Issues creating roadblocks include limiting new manufacturing of plastic and the potential phasing out of some chemicals. For more on the talks, CBS News was joined by Erin Simon, vice president and head of plastic waste and business for the World Wildlife Fund in the U.S.
Honolulu hopes to identify long-unclaimed bodies with advanced DNA testing
Forensic pathologists hope advanced DNA testing technology will enable them to attach names to all the unidentified people at the Honolulu Medical Examiner's Office.
Dishing up space food
At the Johnson Space Food Systems Laboratory in Houston, NASA scientists develop dishes – freeze-dried, heat-stabilized, or irradiated – to serve on the International Space Station. Correspondent David Pogue checks out what's on the menu in Earth orbit.
How are U.S. winters permanently changing?
This winter, the National Oceanic and Atmospheric Administration predicted above-average temperatures throughout the U.S. because of a "slowly developing" La Niña pattern. CBS News Sacramento meteorologist Tracy Humphrey reports on the changing winter conditions.
Crime
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Dentist accused of poisoning wife allegedly tried to have detective killed
Police have called James Craig's alleged plot to kill Angela Craig a "heinous, complex and calculated murder."
Doctor suspected of killing 8 patients: "Lust for murder"
"The accused appears to have had no motive for killing the people other than the act of killing itself," prosecutors said.
Chilling details emerge after Montana camper's brutal murder
Dustin Kjersem's death was initially reported as a bear attack after his girlfriend found his body in a tent on Oct. 12.
1,400 tons of drugs, "narco subs" found on new Pacific trafficking route
More than 400 people were arrested in the operation targeting oceans, coasts, rivers and ports around the globe in October and November.
Sean "Diddy" Combs denied bail again ahead of sex trafficking trial
Sean "Diddy" Combs' lawyers again asked the rapper be released on bond ahead of his trial, but the request was denied.
Space
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Webb telescope captures stunning new image of the "Sombrero galaxy"
The Sombrero galaxy, named for its resemblance to the Mexican hat, is about 30 million light-years from Earth.
Blue Origin launches 6 tourists to the edge of space
Marc and Sharon Hagle, both making their second space flight, were among the passengers for the NS-28 mission.
Blue Origin launches 9th space tourism flight
The ninth Blue Origin space tourism flight launched from West Texas Friday morning. CBS News space consultant Bill Harwood and space expert Scott Heidler offered analysis of the flight.
Trump, Musk attend SpaceX launch
President-elect Donald Trump attended SpaceX's sixth flight test of its Super Heavy-Starship on Tuesday with CEO Elon Musk. The burgeoning friendship between the two men played a key role in Trump's reelection, with Musk now set to run a government efficiency agency in the coming months. CBS News political reporter Jake Rosen and Politico aviation reporter Oriana Pawlyk join "America Decides" with more.
SpaceX launches Super Heavy-Starship, with Trump there to watch
President-elect Donald Trump was on hand with Elon Musk for the sixth test flight of SpaceX's huge Super Heavy-Starship rocket.
Latest Galleries
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Notable Deaths in 2024
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Serial killer Rodney Alcala's secret photos
See some of convicted serial killer Rodney Alcala's photographs that were discovered by detectives in a Seattle storage locker.
The troubled marriage of Ashley and Doug Benefield
The seesaw marriage between the former ballerina and her much older husband only lasted four years, until she shot him on Sept. 27, 2020.
Evidence in "The Dexter Killer" case
A look at the evidence in "The Dexter Killer" case; plus, newly revealed letters from the man police say wanted to be like fictional serial killer Dexter Morgan.
Summer music heats up 2024
Live performances are in full swing this summer. Scroll through our concert gallery, featuring pictures by CBS News photojournalist Jake Barlow and photographers Ed Spinelli and Kirstine Walton.
Latest CBS News Videos
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Latest CBS News Videos
Crowds brave rain to enjoy Macy's parade
Ponchos and umbrellas added to the atmosphere at the Macy's Thanksgiving Day Parade as a steady rain-soaked Midtown Manhattan. But for the three million people estimated to have lined the two-and-a-half mile route, the wet weather didn't dampen spirits. Tom Hanson reports.
Retailers prepare for Black Friday shopping surge
Retailers are preparing for Black Friday, one of the biggest shopping days of the year, with two-thirds of holiday shoppers expected to make purchases this week. The biggest discounts Friday will likely be on electronics like televisions, appliances and gaming consoles. Nancy Cordes reports.
Woman sneaks onto Delta flight from NYC to Paris
Authorities are investigating how a woman got through security at John F. Kennedy International Airport and then boarded a Delta Air Lines flight to Paris without a boarding pass. French police took the woman into custody after the plane landed at Paris Charles de Gaulle Airport. Lilia Luciano has details.
Russian attack targets Ukraine's energy grid
For the second time in two weeks, Russia on Thursday took aim at Ukraine's energy infrastructure with a nationwide missile and drone strike that left more than a million homes and businesses without power. Ramy Inocencio has details.
Trump, Sheinbaum hold call after tariff threat
President-elect Donald Trump and Mexican President Claudia Sheinbaum spoke Wednesday following Trump's declaration earlier this week that he planned to institute a 25% tariff on both Mexico and Canada immediately after taking office. Trump and Sheinbaum did not appear to be on the same page regarding the outcome of their conversation. Weijia Jiang has the latest.