Behind the controversial AI tech used to inspect rental vehicles for damages
Adam Foley and his wife said they rented a car from Hertz. When they returned home, the company said he owed $350 for two small dents and a processing fee.
Hertz
Behind the AI tech used to inspect rental vehicles
As millions of Americans get ready to hit the road for Labor Day weekend, some rental car companies are deploying artificial intelligence scanners to look for damage -- and it may lead to more consumers getting dinged. Kris Van Cleave reports.
Hertz CEO promises to address false arrests
The new CEO of rental giant Hertz is now promising to fix a problem CBS News has been reporting on for months: Customers who say they were falsely arrested after Hertz reported the cars they legitimately rented as stolen. CBS News consumer investigative national correspondent Anna Werner reports.
Hertz is selling ex-rental Teslas for cheap, citing pricey maintenance
The company has listed 607 ex-rental Teslas, including many smaller Model 3s cars, on its used car sales page.
Man claims Hertz falsely accused him
A Kentucky man says Hertz accused him of stealing a car, a car he says he returned over three years ago. CBS News' Anna Werner reports.
Hertz clarifies policy after Puerto Rican man was denied rental car
The move comes after a Puerto Rican man was denied a car rental when Hertz employees demanded to see his passport instead of his license.
Hertz to pay $168M after customers wrongly accused of theft
Some customers were wrongly jailed after the company reported the cars they had rented as stolen.
Hertz CEO vows to "do right" by customers after false theft reports
Hertz CEO Stephen Scherr says he is looking to fix the problem that caused some Hertz customers to be falsely arrested.
Senators call for investigations into Hertz
Two U.S. senators are calling for the government to examine the practices of rental giant Hertz, whose reports to police of stolen rental cars allegedly led to the false arrests of hundreds of customers. CBS News consumer investigative correspondent Anna Werner reports.
Senators call for Hertz investigation
Members of Congress are calling for a government investigation into claims from Hertz rental car customers who say they were falsely arrested after the company reported the cars they rented were stolen. CBS News consumer investigative national correspondent Anna Werner explains why lawmakers responding to these claims is significant.
Senators call for probes into Hertz after CBS News reports on alleged false arrests
Senators Elizabeth Warren and Richard Blumenthal are calling for investigations into the false arrest allegations and consolidation in the rental car industry.
Man arrested on cruise ship is latest to be accused of stealing Hertz car
"I am one of their best customers. And here I am sitting in jail," Hertz customer Charles Doucette said.
Hertz ordered to release data on number of renters it accuses of theft
The company already faces 230 claims by people who allege they were falsely arrested for stealing rental cars based on erroneous reports from Hertz.
Hertz customers: We were arrested, jailed over false theft reports
More people have come forward to claim they were accused, arrested and even jailed after Hertz reported cars they had legitimately rented were stolen.
Customers allege Hertz had them falsely arrested: "Just terrifying"
The car rental giant, which recently emerged from bankruptcy, insists virtually all of the claims are "meritless" and says they should not be allowed to proceed for various technical reasons.
Tesla loses $40B in value after Musk says Hertz deal not "signed yet"
Tesla's stock price fell 4% after CEO Musk tweeted that a reported deal to sell 100,000 cars to Hertz has not been finalized.
Hertz to buy 100K Tesla Model 3 cars in push for EV rentals
The car rental service is spending billions on Tesla's Model 3 vehicles, just months after leaving bankruptcy.
Hertz sued for not producing receipt that cleared man of murder
The evidence from Hertz was finally obtained after Herbert Alford spent nearly five years in custody for a murder.
FBI releases new photos, videos of subject in Nancy Guthrie disappearance
FBI Director Kash Patel posted videos of a person outside the home of Nancy Guthrie, the mother of Savannah Guthrie, on the morning of her disappearance.
ICE chief, immigration officials defend deportations at House hearing
The leaders of three major immigration agencies defended the Trump administration's deportations in testimony before lawmakers on Tuesday.
Maryland mom plans to self-deport after her child died while she was in ICE custody
A Maryland mother is planning to self-deport after she was taken into ICE custody, causing her to miss her son's death.
Court unseals more records in Fulton County suit over FBI search
A federal court in Georgia unsealed key records related to the FBI's seizure of 2020 election materials from Fulton County last month.
Jury selection begins for grief book author accused of poisoning husband
Kouri Richins allegedly poisoned her husband Eric by putting a fatal dose of fentanyl in his drink, leading to his sudden death in 2022.
Lutnick defends visit to Epstein's island with his family
Justice Department files on Jeffrey Epstein released recently show Commerce Secretary Howard Lutnick and Jeffrey Epstein had a closer relationship than Lutnick has previously stated.
Irish man held by ICE says he had U.S. work permit, fears for his life
Seamus Culleton says he's been held for 5 months in a "filthy" ICE detention camp despite a U.S. work permit and green card application.
National Guard soldier leaves rifle in New Orleans bathroom
A National Guard spokesperson said the weapon was returned to the Louisiana National Guard "and the soldier and incident are being handled internally," CBS affiliate WWL reported.
What to know about a new study on coffee, tea and dementia risk
CBS News medical contributor Dr. Céline Gounder said the results of the study on coffee drinkers having lower risk of dementia should be taken "with a massive grain of salt."
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Lutnick defends visit to Epstein's island with his family
Justice Department files on Jeffrey Epstein released recently show Commerce Secretary Howard Lutnick and Jeffrey Epstein had a closer relationship than Lutnick has previously stated.
National Guard soldier leaves rifle in New Orleans bathroom
A National Guard spokesperson said the weapon was returned to the Louisiana National Guard "and the soldier and incident are being handled internally," CBS affiliate WWL reported.
FBI releases new photos, videos of subject in Nancy Guthrie disappearance
FBI Director Kash Patel posted videos of a person outside the home of Nancy Guthrie, the mother of Savannah Guthrie, on the morning of her disappearance.
Ketanji Brown Jackson says Supreme Court justices "get along well"
Ketanji Brown Jackson told "CBS Mornings" that the justices "have learned how to adapt to being in an environment with people who have very strongly held but different views."
Vatican Bank debuts two Catholic-themed equity indexes
The Vatican Bank said the new indexes are "designed to serve as a reference for Catholic investments worldwide."
MoneyWatch
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Vatican Bank debuts two Catholic-themed equity indexes
The Vatican Bank said the new indexes are "designed to serve as a reference for Catholic investments worldwide."
Social media giants accused of "addicting the brains of children" as trial begins
Instagram's parent company Meta and Google's YouTube dispute claims that their platforms deliberately addict and harm children.
OpenAI starts testing ads in free version of ChatGPT
ChatGPT will clearly distinguish between ads and answers to user prompts on the AI platform, according to OpenAI.
Why importing more beef from Argentina won't ease costs for U.S. consumers
Taming runaway U.S. beef prices will require more than stepping up imports, economists said. Here's the key to cutting costs.
Starbucks adds menu items as it looks to energize growth
New items, such as a strawberry matcha loaf, represent the chain's latest effort to boost sales as part of its "Back to Starbucks" campaign.
Politics
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Lutnick defends visit to Epstein's island with his family
Justice Department files on Jeffrey Epstein released recently show Commerce Secretary Howard Lutnick and Jeffrey Epstein had a closer relationship than Lutnick has previously stated.
Tom Malinowski concedes in special election to fill Gov. Mikie Sherrill's seat in Congress
Former Rep. Tom Malinowski has conceded the New Jersey special election to fill Gov. Mikie Sherrill's congressional seat.
Ketanji Brown Jackson says Supreme Court justices "get along well"
Ketanji Brown Jackson told "CBS Mornings" that the justices "have learned how to adapt to being in an environment with people who have very strongly held but different views."
Court unseals more records in Fulton County suit over FBI search
A federal court in Georgia unsealed key records related to the FBI's seizure of 2020 election materials from Fulton County last month.
Judge rejects Trump administration's effort to obtain Michigan voter data
The Trump administration has filed lawsuits against 24 states in an effort to obtain their voter rolls.
HealthWatch
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What to know about a new study on coffee, tea and dementia risk
CBS News medical contributor Dr. Céline Gounder said the results of the study on coffee drinkers having lower risk of dementia should be taken "with a massive grain of salt."
Thousands of mothers were flagged to police over flawed drug tests at childbirth
The Marshall Project found more than 70,000 cases referred to law enforcement over allegations of substance use during pregnancy — and that's a significant undercount.
Obamacare sign-ups drop, but the extent won't be clear for months
Experts say Affordable Care Act sign-up data won't be clear until people who were enrolled have paid — or not — their new, often much higher, premiums.
Hospital flooded by Hurricane Helene to be rebuilt in another flood plain
Ballad Health, the nation's largest state-sanctioned hospital monopoly, plans to rebuild Unicoi County Hospital in Tennessee on land that two climate modeling companies say is at risk of flooding.
Her deadly diagnosis only had 1 warning sign. Here's how she survived.
Becca Valle, then 37, enrolled in a cutting-edge clinical trial after surgery removed an aggressive tumor from her brain.
World
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Irish man held by ICE says he had U.S. work permit, fears for his life
Seamus Culleton says he's been held for 5 months in a "filthy" ICE detention camp despite a U.S. work permit and green card application.
Airlines adjust as Trump's policies dry up Cuba's jet fuel supplies
A Canadian airline suspends flights to Cuba as U.S sanctions and Trump's tariff threats force Havana to warn carriers there's no way to refuel on the island.
Ben Ogden becomes 1st U.S. man in 50 years to medal in cross-country
Ben Ogden of Team USA won the silver medal in the cross-country sprint Tuesday at the Winter Olympics in Italy.
King Charles says royals will help if police probe Andrew's Epstein ties
King Charles II says the royal family will support U.K. police as they look into a report that the monarch's brother Andrew shared secret info with Epstein.
Ukrainian Olympian says he'll defy IOC ban on helmet honoring war victims
The International Olympic Committee has barred a Ukrainian skeleton racer from wearing a helmet with images of fellow athletes killed in Russia's invasion.
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Chappell Roan leaves Wasserman talent agency after his mentions in Epstein files
Chappell Roan says she's left her talent agency after its CEO, Casey Wasserman, was named in files related to late convicted sex offender Jeffrey Epstein.
Analyzing best and worst Super Bowl LX ads
Just 30 seconds of highly coveted commercial airtime during the Super Bowl costs as much as $10 million, according to CBS News MoneyWatch. Bill Pearce, marketing faculty member at The University of California, Berkeley, joins to discuss some of the ads from Super Bowl LX.
Could Trump's Bad Bunny attacks alienate Latinos?
Bad Bunny's historic Super Bowl halftime show included superstar surprise guests and a message of unity and cultural celebration. While many praised the performance, President Trump took to social media to criticize the show. CBS News political director Fin Gómez joins with analysis.
Bad Bunny and the politics of the Super Bowl
The Super Bowl is a football game, an entertainment spectacle, a global billboard and a crucible of American political discord. CBS News chief Washington correspondent Major Garrett explains.
Catherine O'Hara's cause of death was a pulmonary embolism
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Technology
AI tech boom causes shortages
The demands of the artificial intelligence boom may be causing shortages in other sectors that help boost the U.S. economy. Shira Ovide, a technology reporter for The Washington Post, joins CBS News with more.
Social media companies face massive trial
Opening statements began in a landmark trial against Google and Meta on the apparent harms of social media platforms. CBS News' Jo Ling Kent reports.
How AI powered robots are helping small farms
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
Social media giants accused of "addicting the brains of children" as trial begins
Instagram's parent company Meta and Google's YouTube dispute claims that their platforms deliberately addict and harm children.
Trial over social media addiction in kids begins
Opening statements began Monday in Los Angeles in a landmark trial over alleged social media addiction in children. CBS News correspondent Carter Evans has the details.
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Scientists "quite surprised" to find one polar bear population thriving
After decades monitoring polar bears in Norway's far north, researchers say the animals have proven incredibly adaptable, but there are no guarantees for the future.
Mysterious dark matter seen in new map of distant galaxies
Dark matter doesn't absorb or give off light so scientists can't study it directly. But they can observe how its gravity warps and bends the star stuff around it.
Cow develops technique to scratch herself
"CBS Saturday Morning" learns more about Veronika, the clever cow who figured out multiple ways to scratch herself with a broom. It was the first time a cow was seen using a tool.
Almanac: January 18
"Sunday Morning" looks back at historical events on this date.
Fossils found at Dinosaur National Monument, first excavation in 100 years
The Dinosaur National Monument, which is located on the border between Colorado and Utah, was last excavated in 1924.
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Video shows subject at Nancy Guthrie's door
New videos released by FBI Director Kash Patel on X show a masked, gloved person approaching Nancy Guthrie's door. CBS News senior coordinating producer Anna Schecter has more.
New photos in Nancy Guthrie case
FBI Director Kash Patel released photos from Nancy Guthrie's Nest camera that show a masked person on her doorstep. CBS News reporter Andres Gutierrez and CBS News law enforcement contributor Rodney Harrison have the latest.
Photos of subject in Nancy Guthrie search
FBI Director Kash Patel posted on social media photos of a subject in the disappearance of Nancy Guthrie, Savannah Guthrie's mother. Tony Dokoupil anchored CBS News' special report.
FBI releases new photos, videos of subject in Nancy Guthrie disappearance
FBI Director Kash Patel posted videos of a person outside the home of Nancy Guthrie, the mother of Savannah Guthrie, on the morning of her disappearance.
Jury selection begins for grief book author accused of poisoning husband
Kouri Richins allegedly poisoned her husband Eric by putting a fatal dose of fentanyl in his drink, leading to his sudden death in 2022.
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New space station crew eager for Wednesday launch
The new crew will replace four station fliers who returned to Earth ahead of schedule last month due to a medical issue.
What led NASA to delay Artemis II launch
NASA's first crewed moon mission in more than 50 years has been delayed until March at the earliest. During a routine dress rehearsal of the launch, persistent liquid hydrogen leaks were discovered in the Artemis II rocket. CBS News space consultant Bill Harwood breaks it down.
NASA hopes to fix Artemis II moon rocket leak with on-pad repair
NASA plans to test the planned leak repair with a second dress rehearsal fueling test later this month.
NASA delays Artemis II launch
NASA delayed the Artemis II moon rocket launch after a hydrogen leak was found during a wet dress rehearsal, the agency announced Tuesday. CBS News senior space consultant Bill Harwood has the latest.
NASA begins mission to map the boundaries of our heliosphere
A NASA mission is underway to map the heliosphere, which is a huge protective bubble around the solar system that was created by the sun.
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Latest CBS News Videos
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Video shows subject at Nancy Guthrie's door
New videos released by FBI Director Kash Patel on X show a masked, gloved person approaching Nancy Guthrie's door. CBS News senior coordinating producer Anna Schecter has more.
Heads of U.S. immigration testify
Todd Lyons, the acting head of Immigration and Customs Enforcement, and other immigration agency heads are testifying before the House Homeland Security Committee on Tuesday. CBS News' Nicole Sganga has more.
New photos in Nancy Guthrie case
FBI Director Kash Patel released photos from Nancy Guthrie's Nest camera that show a masked person on her doorstep. CBS News reporter Andres Gutierrez and CBS News law enforcement contributor Rodney Harrison have the latest.
Photos of subject in Nancy Guthrie search
FBI Director Kash Patel posted on social media photos of a subject in the disappearance of Nancy Guthrie, Savannah Guthrie's mother. Tony Dokoupil anchored CBS News' special report.
Trump echos support for Kevin Warsh
President Trump said that he "made a mistake" by not nominating Kevin Warsh for Federal Reserve chair during his first term. Kristin Myers, the ETF editor-in-chief for AssetTV, joins with more.