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Number of passenger complaints continues to soar at these 3 airlines
Passengers complaints included delays, cancellations, insufficient accommodations for the disabled and difficulties getting refunds.
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Passengers complaints included delays, cancellations, insufficient accommodations for the disabled and difficulties getting refunds.
The close-up look at the Boeing facility aimed to show changes the company said are being made after a door panel blew out mid-flight earlier this year.
Boeing CEO Dave Calhoun testified Tuesday before a Senate investigations subcommittee that grilled him on safety concerns following recent mishaps with some of the company's fleet. Calhoun was asked about Boeing's culture of secrecy as a new whistleblower report claims some parts used to build the 737 Max did not meet standards.
Boeing's outgoing CEO David Calhoun is set to testify before senators Tuesday afternoon for the first time since a panel blew out on one of the company's planes during a flight in January. The testimony comes as a new whistleblower report alleges faulty parts may have been used on Boeing planes. CBS News senior transportation correspondent Kris Van Cleave has more.
A new whistleblower report alleging Boeing may have used some faulty airplane parts on its jets comes as the company already faces quality and safety concerns.
The Points Guy ranked the best airlines in the U.S. for 2024, and one carrier remains on top. Brian Kelly, The Points Guy founder, joins CBS News with a look at the rankings.
FAA Administrator Mike Whitaker gave an update Wednesday on the agency's work with Boeing to hold them accountable for safety concerns with some of its fleet. Whitaker said Boeing provided a roadmap for its planned improvements and met with the agency on future implementations.
This comes after the cabin door of an Alaska Airlines plane blew off mid-flight in January, sparking congressional and federal investigations.
Family members of the victims of two deadly Boeing 737 Max crashes in 2018 and 2019 are meeting with the Justice Department Wednesday as officials continue their investigation into the Alaska Airlines mid-air door blowout that occurred earlier this year. Investigators are looking into whether Boeing went against the terms of an agreement that was reached after those crashes. CBS News Homeland Security and Justice reporter Nicole Sganga has more.
In a congressional hearing Wednesday, lawmakers examined Boeing's safety culture following a door panel blowout on a 737 Max jet. In another hearing on the same day, a whistleblower claimed a different model -- the Dreamliner -- is unsafe to fly. CBS News senior transportation correspondent Kris Van Cleave reports.
Two Senate committees held hearings Thursday on safety concerns surrounding the American aircraft company Boeing. Boeing engineer Sam Salehpour testified about the 787 Dreamliner and said it's not safe to fly. CBS News' Nikole Killion is following the latest.
Senator Tammy Duckworth, a Democrat from Illinois, is calling on the Federal Aviation Administration to review Boeing's pilot disclosure history of features in the Boeing 737 Max. Andrew Tangel, an aviation reporter for the Wall Street Journal, breaks down what a Boeing probe could look like.
In a CBS News exclusive interview, the family of a Boeing whistleblower who was found dead earlier this month is speaking out. John Barnett, a former Boeing employee, had been giving evidence in a whistleblower lawsuit against the company. A coroner says he died from what appeared to be a self-inflicted gunshot wound. It comes as Boeing's safety practices have come under new scrutiny due to a series of recent midair incidents. Mark Strassmann spoke with Barnett's mother and brother.
Boeing CEO Dave Calhoun has announced he will step down by the end of 2024 after a wave of concerning safety incidents in recent months. CBS News senior transportation correspondent Kris Van Cleave has more.
A letter sent by a victim specialist in the Seattle Division of the FBI to those flying on Alaska Airline Flight No. 1282 was obtained by CBS News.
Boeing's CFO says the company has spent more cash than expected in 2024's first quarter amid fallout from an Alaska Airlines flight losing its door plug in mid-air back in January. CBS News senior transportation correspondent Kris Van Cleave has more.
One passenger, Cuong Tran, said only a seatbelt saved him from being sucked out of the Boeing 737 Max 9 aircraft when a door plug blew out mid-flight.
The man was eventually restrained and the plane's cockpit was blocked with a beverage cart, the complaint said.
John Barnett worked at Boeing for 32 years and has raised flags about multiple concerns at the airline manufacturer.
The Justice Department is launching a criminal investigation into an incident on board an Alaska Airlines flight in which a door panel blew off a Boeing 737 MAX mid-flight in January. It comes after at least 50 people were injured Monday when a Boeing aircraft made a sudden dip during a flight to New Zealand.
Multiple agencies are investigating Boeing over the Jan. 5 Alaska Airlines mid-air door blowout, including the Justice Department. CBS News senior transportation correspondent Kris Van Cleave has the latest.
The Justice Department is investigating whether Boeing violated the terms of a 2021 deferred prosecution agreement over the 737 Max crashes.
The lawsuit seeking $1 billion in damages was filed on behalf of three passengers on board the Alaska Airlines plane that made an emergency landing after a door plug blew out mid-flight.
The Department of Justice is investigating Boeing for potentially violating the terms of a 2021 settlement agreement. The investigation comes after a door plug blew out on one of its 737 Max planes last month. The $2.5 billion settlement stemmed from allegations that Boeing misrepresented the readiness of its 737 Max jets to the FAA, ultimately leading to two deadly crashes in 2018 and 2019. Ed Pierson, a former Boeing 737 program senior manager, joins CBS News to discuss.
A man has been charged after allegedly stabbing a fellow passenger on an Alaska Airlines flight last month. The attack is yet another in a string of frightening mid-flight incidents from the last few weeks. Carter Evans reports.
Former U.N. Ambassador Nikki Haley and Florida Gov. Ron DeSantis endorsed former President Donald Trump at the Republican National Convention in Milwaukee.
President Biden is considering proposals to reform the Supreme Court, CBS News has learned.
The FBI is investigating whether the shooter was a politically motivated homegrown domestic violent extremist, and investigators are combing through his background.
"Donald Trump has my strong endorsement," Nikki Haley said in her speech at the Republican National Convention on the second night of the RNC.
U.S. intelligence recently detected an Iranian plot against former President Donald Trump, two U.S. officials tell CBS News.
CBS News is fact checking statements made by GOP speakers on the second night of the 2024 RNC, where Donald Trump will become the GOP presidential nominee.
There had been a brief hiatus in the growing calls by House Democrats for a new nominee after Saturday's attempt on Donald Trump's life, but that seems to have ended.
Tech mogul Elon Musk said Tuesday afternoon that he would be moving the headquarters of both his social media company X and SpaceX to Texas in response to a new California law signed by Gov. Gavin Newsom.
The argument date means any prosecution of Trump will remain on hold until 2025.
The FBI is investigating whether the shooter was a politically motivated homegrown domestic violent extremist, and investigators are combing through his background.
Thousands of officers from multiple jurisdictions are in Milwaukee providing additional security for the convention.
Former U.N. Ambassador Nikki Haley and Florida Gov. Ron DeSantis endorsed former President Donald Trump at the Republican National Convention in Milwaukee.
"Donald Trump has my strong endorsement," Nikki Haley said in her speech at the Republican National Convention on the second night of the RNC.
The U.S. has contended with unrelenting temperatures this summer, and a map from NASA paints a dire picture of the scale of those persistent heat waves.
Tech mogul Elon Musk said Tuesday afternoon that he would be moving the headquarters of both his social media company X and SpaceX to Texas in response to a new California law signed by Gov. Gavin Newsom.
Amazon's Prime Day, which generated $12.7 billion in sales in 2023, can also lead to more worker injuries, a Senate probe finds.
A larger stock of smaller homes could mean more budget-friendly options for buyers.
Apple users can now download an early version of a new iPhone operating system that will be officially released this fall.
JD Vance, who grew up poor in Ohio but later became a millionaire venture capitalist, aligns closely with Donald Trump on issues like trade and jobs.
The FBI is investigating whether the shooter was a politically motivated homegrown domestic violent extremist, and investigators are combing through his background.
Thousands of officers from multiple jurisdictions are in Milwaukee providing additional security for the convention.
Former U.N. Ambassador Nikki Haley and Florida Gov. Ron DeSantis endorsed former President Donald Trump at the Republican National Convention in Milwaukee.
"Donald Trump has my strong endorsement," Nikki Haley said in her speech at the Republican National Convention on the second night of the RNC.
President Biden is considering proposals to reform the Supreme Court, CBS News has learned.
Amazon's Prime Day, which generated $12.7 billion in sales in 2023, can also lead to more worker injuries, a Senate probe finds.
A new rankings list from U.S. News & World Report aims to highlight the top ranked hospitals for different specialized care needs, from cancer to cardiology.
14 students from a Tokyo high school were rushed to a hospital after eating chips marketed as "so spicy that they might cause you pain."
Rite Aid, which has already closed hundreds of stores, is shutting more locations in Michigan and Ohio.
Fitness guru Richard Simmons, who helped millions lose weight by preaching the value of exercise and movement, died Saturday, July 13, 2024, at age 76. In this November 30, 2003 commentary recorded for "Sunday Morning," Simmons offered his advice on dealing with holiday feasts, diets, and the benefits of "moving and grooving."
Two U.S. officials say U.S. Central Command has recommended the military permanently dismantle the pier run by the U.S. military to get aid into Gaza amidst the Israel-Hamas war.
U.S. intelligence recently detected an Iranian plot against former President Donald Trump, two U.S. officials tell CBS News.
The discovery of $224 million of cocaine marked yet another major seizure of the drugs concealed alongside the tropical fruit.
Here's a look at what Ohio Senator JD Vance, former President Trump's running mate, has said about some of the major international issues they would have to deal with if they win in November.
The Jalisco New Generation drug cartel has reportedly killed call center workers who try to quit.
Rain already falls on Venus, but it took more than 14 minutes for Missy Elliott's The Rain (Supa Dupa Fly)" to reach the planet.
After many people criticized Andress' rendition of the National Anthem online, comparing her with Fergie, the singer says she's going to rehab.
Season 26 of the CBS reality TV show "Big Brother" premieres on Wednesday. Sixteen new house guests will compete and strategize to evict one of their own each week to try and be the last person standing. The prize is $750,000. "Entertainment Tonight" host Nischelle Turner visited the house and even entered a one-day competition.
"90210" stars like Jennie Garth and Brian Austin Green paid tribute, and Alyssa Milano commented on her "complicated relationship" with Shannen Doherty.
In an exclusive interview with "CBS Mornings," Kate Hudson opens up about her debut album "Glorious," the personal stories behind the songs and how her children inspired her musical journey.
Tech mogul Elon Musk said Tuesday afternoon that he would be moving the headquarters of both his social media company X and SpaceX to Texas in response to a new California law signed by Gov. Gavin Newsom.
Apple users can now download an early version of a new iPhone operating system that will be officially released this fall.
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
AT&T on Friday disclosed that hackers had accessed records of calls and texts of "nearly all" its cellular customers for a six-month period between May 1, 2022, and Oct. 31, 2022. Jo Ling Kent reports.
AT&T disclosed yet another major data breach on Friday. The company said a third party illegally downloaded call and text records for nearly all its 109 million customers with accounts between May and October 2022. CBS News senior business and technology correspondent Jo Ling Kent is following this story.
The melting of glaciers and polar ice sheets causes water to move closer to the equator, fattening the planet and slowing its rotation, according to a recent study.
Spade-toothed whales are the world's rarest, with no live sightings ever recorded. Until, perhaps, now. One may have washed up onto a New Zealand beach.
Symptoms among the new bird flu cases included "fever, chills, coughing and sore throat/runny nose," alongside pink eye and eye tearing, a CDC spokesperson confirmed Monday.
The image released Friday depicts two merging galaxies, nicknamed "the Penguin and the Egg," that are about 100,000 light years apart, a surprisingly close distance in astronomical terms.
The 2024 Atlantic hurricane season got off to a deadly start as Hurricane Beryl tore across the Caribbean, Mexico and eventually the U.S.
The alleged leader of a violent extremist group plotted to poison children and minorities in New York City, authorities said Tuesday.
Three snipers from local law enforcement were inside the building former President Trump's would-be assassin fired from, and one of them had spotted him outside on three separate occasions prior to the shooting. The sniper took a picture of the gunman nearly 30 minutes before the shooting, when he saw he had a rangefinder. Meg Oliver has more on the investigation.
Tuesday's theme at the Republican National Convention is "Make America Safe Again." But how worried are Americans about crime? CBS News' Anthony Salvanto and Camilo Montoya-Galvez discuss the numbers.
The discovery of $224 million of cocaine marked yet another major seizure of the drugs concealed alongside the tropical fruit.
The Jalisco New Generation drug cartel has reportedly killed call center workers who try to quit.
Rain already falls on Venus, but it took more than 14 minutes for Missy Elliott's The Rain (Supa Dupa Fly)" to reach the planet.
It has been two years since NASA's James Webb telescope gave us a stunning first look at the depth of our universe. To commemorate the achievement, NASA has released new images showing two distant galaxies interacting with each other. Jane Rigby, astrophysicist and a senior project scientist for the Webb telescope at NASA, joins CBS News to discuss.
The image released Friday depicts two merging galaxies, nicknamed "the Penguin and the Egg," that are about 100,000 light years apart, a surprisingly close distance in astronomical terms.
SpaceX's Falcon 9 rocket suffered a catastrophic engine failure as it launched a batch of Starlink satellites into orbit Thursday night, the first time in nearly a decade the rocket has failed. CBS News space consultant Bill Harwood has more on that and the latest images from the James Webb Space Telescope.
The engine failure blamed for stranding 20 Starlink satellites in a low, non-survivable orbit was caused by a liquid oxygen leak.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Live performances are in full swing this summer. Scroll through our concert gallery, featuring pictures by CBS News photojournalist Jake Barlow and photographers Ed Spinelli and Kirstine Walton.
A teenager's murder in Lowell, Massachusetts, goes unsolved for more than 40 years -- were the clues there all along?
The actor, recipient of a lifetime achievement Academy Award, was renowned for such films as "MASH," "Klute," "Don't Look Now," "Ordinary People," and "The Hunger Games."
The Illinois mom wrote, "If something ever happens to me, please make sure the number one person of interest is Tim." Take a look at the evidence that led to Tim Bliefnick's arrest.
Lara Trump, who is the co-chair of the Republican National Committee, and is married to former President Donald Trump's son Eric, spoke Tuesday night at the 2024 Republican National Convention. She said she had a "very different" speech planned, but rewrote it in the wake of the attempted assassination of her father-in-law. "Nothing prepares you for a moment like that," she said.
Sen. Marco Rubio of Florida, a top contender for former President Donald Trump's 2024 vice presidential pick, who ultimately wasn't selected, delivered an impassioned speech Tuesday night at the Republican National Convention, arguing for Trump's "America first" agenda. "It is time to put our country and our people first again," Rubio said.
Arkansas Gov. Sarah Huckabee Sanders took the stage on the second night of the Republican National Convention to talk about former President Donald Trump's character, recalling memories she had while working as the White House press secretary during the Trump administration. She began her speech by addressing the attempted assassination against Trump, saying "not even an assassin's bullet could stop him," and took a jab at President Biden's age.
The 2024 Republican National Convention is already making its fair share of headlines. CBS News chief political analyst John Dickerson takes a look back at the GOP conventions of elections past, and the defining moments spanning administrations.
North Dakota Gov. Doug Burgum was on former President Donald Trump's shortlist for a potential 2024 running mate. On the second night of the Republican National Convention, Burgum sat down with "CBS Evening News" anchor and managing editor Norah O'Donnell to discuss the moment he learned he didn't make the cut.