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United Airlines moved to staunch criticism — and any customer defections — by reaching a settlement Thursday with a passenger dragged off one of its planes two weeks ago and issuing new policies designed to prevent similar customer-service failures.
It just keeps getting worse for United Airlines.
A bride and groom headed to Costa Rica for their wedding got kicked off their United flight out of Houston Saturday afternoon.
The plane landed safely at about 10:30 a.m and another plane was going to be used to take the passengers on their trip.
It's been a bumpy PR ride for United Airlines, but this one really stings.
A lawyer for a man dragged off a United Express flight says he suffered a concussion and broken nose and lost two front teeth.
Two more airport police officers involved in dragging a passenger off a United Express flight at Chicago's O'Hare Airport have been placed on leave.
Following the controversial removal of a passenger from a United Airlines flight in Chicago on Sunday, a San Francisco supervisor is hoping to make sure it doesn't happen here.
Oscar Munoz, CEO of United Airlines' parent company, sent employees a letter Tuesday that was more contrite than his statement a day earlier about a passenger being dragged from a plane at Chicago's O'Hare International Airport.
Video of police officers dragging a passenger from an overbooked United Airlines flight sparked an uproar Monday on social media, and a spokesman for the airline insisted that employees had no choice but to contact authorities to remove the man.
The social media matter of The Kids in Leggings vs. United snapped to the surface Sunday.
An out-of-uniform United Airlines pilot was removed from a plane bound for San Francisco International Airport after a bizarre rant about politics and her divorce.
A United Airlines flight that left from San Francisco International Airport this morning headed for Hawaii had to turn back this afternoon due to a "maintenance issue."
United Airlines says domestic flights are on the move again after being grounded Sunday because of a computer problem.
A man forced a United Airlines flight from Sydney to San Francisco to be diverted to Auckland on New Year's Day.
Some cheaper airfares will be available to Bay Area travelers as United announced Tuesday that the airline will start selling a new kind of low-cost ticket.
The following are five tips for traveling during Thanksgiving weekend that will make your life easier.
The captain on a United flight from San Francisco to Puerto Vallarta Friday morning laid down the law over the intercom with an announcement after a reportedly racially charged scuffle between two passengers.
A United Airlines plane that took off from SFO for Paris Monday afternoon was diverted back to San Francisco because of a mechanical issue.
A United Airlines flight from Los Angeles to San Francisco was diverted to Santa Barbara after smoke was reported in the passenger cabin.
A flight from San Francisco International Airport to Singapore will be the longest scheduled flight on any U.S. carrier when service begins June 1.
A United flight from San Francisco to Chicago skidded off the runway while landing at O'Hare airport Friday morning.
A flight destined for Boston from San Francisco International Airport, with presidential candidate and New Jersey Gov. Chris Christie on board, returned to the gate to remove a passenger.
A United Airlines co-pilot lost consciousness on a Houston-to-San Francisco flight Tuesday morning, forcing it to be diverted to New Mexico.
Officials say two planes clipped each other while on the ground at Los Angeles International Airport, but no one was hurt.
LeBron James had 20 points, 10 assists and seven rebounds to help the Los Angeles Lakers beat the Golden State Warriors 105-99 on Saturday night.
San Francisco Unified School District officials and the union representing roughly 6,000 educators were locked in negotiations Saturday in an effort to avert a strike that could disrupt learning for tens of thousands of students across the city.
In San Francisco on Saturday, a small group gathered for a city hall march to offer their support for billionaires. It drew a crowd of media and opponents and quickly became a spectacle that focused more on satire than substance.
Savannah Guthrie released a new video on Saturday, saying her family is willing to pay for the safe return of their mother.
On Friday evening, crews responded to reports of two surfers yelling for help about 200 yards offshore, near the Santa Cruz Lighthouse. The Coast Guard said the search was suspended around 8 a.m. Saturday.
San Francisco Unified School District officials and the union representing roughly 6,000 educators were locked in negotiations Saturday in an effort to avert a strike that could disrupt learning for tens of thousands of students across the city.
In San Francisco on Saturday, a small group gathered for a city hall march to offer their support for billionaires. It drew a crowd of media and opponents and quickly became a spectacle that focused more on satire than substance.
Savannah Guthrie released a new video on Saturday, saying her family is willing to pay for the safe return of their mother.
On Friday evening, crews responded to reports of two surfers yelling for help about 200 yards offshore, near the Santa Cruz Lighthouse. The Coast Guard said the search was suspended around 8 a.m. Saturday.
Bad Bunny is set to take the stage at halftime for the 2026 Super Bowl. Here's who else is performing at Super Bowl 60.
San Francisco Unified School District officials and the union representing roughly 6,000 educators were locked in negotiations Saturday in an effort to avert a strike that could disrupt learning for tens of thousands of students across the city.
In San Francisco on Saturday, a small group gathered for a city hall march to offer their support for billionaires. It drew a crowd of media and opponents and quickly became a spectacle that focused more on satire than substance.
Now in its 22nd year, the Puppy Bowl has become one of Super Bowl Sunday's most beloved traditions, pairing playful competition with a serious mission: promoting the adoption of shelter dogs.
BART officials are warning of deep service cuts and station closures if Bay Area voters reject a proposed regional sales tax measure on the November ballot.
A house in San Bruno erupted into flames Friday afternoon following a shooting at the location, authorities said.
Three men charged in the 2021 fatal shooting in Oakland of retired Bay Area police Sergeant Kevin Nishita have pleaded no contest ahead of a murder trial, prosecutors announced Friday.
One East Bay school district is putting a limit on the number of AP and honors classes high school students can take, saying they're trying to protect kids' mental health.
A 90-year-old man has been charged in connection with a vehicle collision with a pedestrian in November that resulted in her death in December, authorities said.
Sponsored by the USAA insurance company, Rich and his wife Alexia, who live in Richmond, will get tickets to the game, a hotel on Union Square, and attend other weekend events.
A total of 19 people were arrested in separate anti-human trafficking operations conducted by the Oakland Police Department and the Contra Costa Human Trafficking Task Force.
San Jose police said a driver hit and killed a woman who was walking near North Capitol Avenue and Longford Drive on Saturday morning. The driver then left the scene, police said.
While the big game will be played at Levi's Stadium, some businesses in the South Bay say they're only getting a small slice of the economic pie.
Two men have been arrested as suspects in the shooting death of a 17-year-old in San Jose earlier this week, police said Friday.
As Super Bowl LX approaches, multiple road closures are in place near Levi's Stadium in Santa Clara and for game-related events in San Francisco and San Jose.
Authorities in Monterey County have launched investigations following the recent discoveries of two skulls and other human remains.
A bank employee was among three people arrested in a series of armed home invasion robberies in Marin County of people who had withdrawn large amounts of cash, authorities said.
A man who was arrested on child sexual abuse charges in Illinois is facing additional charges in the San Francisco Bay Area in connection with the alleged sexual assault of a child, police said.
Four suspects remain at large and two were arrested after an armed robbery at a Petaluma jewelry store on Saturday, police said.
A Bay Area environmental group is pushing for more restrictions and protection at one of the largest shale reefs in North America. As part of its proposal to the state, all fishing would be banned.
Yountville Commons will be located adjacent to City Hall at the site of the old Yountville Elementary School, which closed in 2000 because there weren't enough children in the town to keep it open. It will include about 120 affordable homes inside a large new public park.
LeBron James had 20 points, 10 assists and seven rebounds to help the Los Angeles Lakers beat the Golden State Warriors 105-99 on Saturday night.
Bad Bunny is set to take the stage at halftime for the 2026 Super Bowl. Here's who else is performing at Super Bowl 60.
More than 35 local, state and federal agencies have been working for the last 18 months to prepare for Super Bowl LX in Santa Clara, California.
The FAA says it is collaborating with the FBI to detect, track and assess unauthorized drone activity at the Super Bowl.
As Super Bowl LX approaches, multiple road closures are in place near Levi's Stadium in Santa Clara and for game-related events in San Francisco and San Jose.
San Jose police said a driver hit and killed a woman who was walking near North Capitol Avenue and Longford Drive on Saturday morning. The driver then left the scene, police said.
Three men charged in the 2021 fatal shooting in Oakland of retired Bay Area police Sergeant Kevin Nishita have pleaded no contest ahead of a murder trial, prosecutors announced Friday.
Two men have been arrested as suspects in the shooting death of a 17-year-old in San Jose earlier this week, police said Friday.
A bank employee was among three people arrested in a series of armed home invasion robberies in Marin County of people who had withdrawn large amounts of cash, authorities said.
A 90-year-old man has been charged in connection with a vehicle collision with a pedestrian in November that resulted in her death in December, authorities said.
The FAA says it is collaborating with the FBI to detect, track and assess unauthorized drone activity at the Super Bowl.
"Right now we have the Wild West. I want to see some rules of the road," said Democratic Sen. Richard Blumenthal.
The Northern California Regional Intelligence Center said suspicious conduct or criminal activity flagged by law enforcement will be entered into its database, where it "can link the locations to the information and really tie it all together in near-real time."
A former Google engineer has been convicted on multiple federal charges for stealing the tech giant's trade secrets on artificial intelligence to benefit Chinese companies he secretly worked for, federal prosecutors said.
The rideshare company is getting into the business of providing real-world driving data to autonomous vehicle developers. Here's why.
Health officials in the East Bay said a man has died from consuming toxic wild mushrooms, amid an ongoing spike in mushroom-related poisonings throughout California.
Health officials in Napa County confirmed Wednesday that a child has been diagnosed with measles in the county's first case in nearly 15 years.
Over the years, Dr. Rachel Forer has found plenty of ways to take the sting out of going to the dentist. But no matter how hard she tried, fear had a way of creeping in.
Officials in San Mateo County are the latest in the Bay Area to warn residents to not forage for wild mushrooms, amid a rise in mushroom poisonings that have led to illnesses and even deaths.
The Bay Area's Spare the Air alert has been extended to at least Saturday as a high-pressure system is expected to hang around and impact air quality.
The footage is included in a video that promotes false claims that the 2020 presidential election was rigged against Mr. Trump.
President Trump said he is directing all federal law enforcement to be at the "complete disposal" of Savannah Guthrie's family as the search continues for her mother, Nancy Guthrie.
The Supreme Court declined to block California's new congressional map that could net Democrats five seats in the upcoming midterm elections.
Voters in San Francisco are set to decide on a proposed charter amendment that would restrict lawmakers to serving two terms for life, following a decision by the Board of Supervisors.
"Right now we have the Wild West. I want to see some rules of the road," said Democratic Sen. Richard Blumenthal.
The billionaire and philanthropist MacKenzie Scott donated $45 million to The Trevor Project, a nonprofit focused on suicide prevention and advocacy for LGBTQ young people.
Oasis nightclub announced plans to close six months ago. New Year's Eve was slated for the final performance. A last-minute, multi-million dollar donation turned the final curtain call into an encore performance.
A 16-year FBI employee has filed a lawsuit alleging he was fired last month because he had a Pride flag displayed near his desk.
A group of transgender members of the U.S. Air Force and Space Force forced to leave active duty under the Trump administration's policies say their benefits were revoked in a rare move.
California state Sen. Scott Wiener of San Francisco announced Wednesday that he is running for Nancy Pelosi's congressional seat next year.
Brad Arnold, the founder and lead singer of the 3 Doors Down has died following "his courageous battle with cancer," the rock band announced Saturday on social media.
Bad Bunny is set to take the stage at halftime for the 2026 Super Bowl. Here's who else is performing at Super Bowl 60.
Don't miss the 2026 Winter Olympics opening ceremony. Here's how to watch live, stream for free and catch replays.
Bad Bunny says he wants to bring his culture to his 2026 Super Bowl halftime show Sunday.
People enjoyed the food with numerous vendors lining Grant Avenue. The main attraction, though, was on the stage as legends from the sports world talked about why representation matters to them.
Ever since the COVID-19 pandemic, the Oakland Unified School District has seen an alarming spike in the number of unhoused students in the school system who deal with a host of challenges far beyond what most children face.
Meteorologist and CBS News Bay Area's resident pilot Lt. Jessica Burch got a treat during Fleet Week, taking to the skies with one of the Blue Angels.
A Bay Area man discovered his devastating loss left him with a new opportunity to rethink how he lives -- follow his journey in virtual reality, 360-degree video.
A groundbreaking medical study involving the UCSF Medical Center has shown some colorectal cancer patients can safely skip radiation treatment and enjoy a potentially higher quality of life.
Every day, San Francisco bar pilot Captain Zach Kellerman goes through what might just be the world's most dangerous commute.
Chefs, fans and players from around the world gathered in the Bay Area for the Taste of the NFL event ahead of Super Bowl LX.
Meet the Bay Area harpist who is getting the opportunity of a lifetime.
Here's a look at the weather forecast Saturday evening.
The San Francisco Unified School District is alerting parents to get ready for schools to be closed on Monday as a deal to head off a teachers' strike appears far from being reached.
In San Francisco on Saturday, a small group gathered for a city hall march to offer their support for billionaires.
In 2025, KPIX is moving to a new community service award: the CBS News Bay Area Icon Award. Submit nominations for an outstanding community hero at kpix.com/icon.
It's the most wonderful time of the year for a South Bay woman who has played Mrs. Claus for more than 40 years for the children of North San Jose's Alviso District.
For residents of the Oakland Hills, the prospect of another wildfire always remains a concern. This week's Jefferson Awards winner has made it his mission to make the hills and other high-risk areas safer.
In East Palo Alto -- where state education numbers show more than nine in ten public school students are low income and more than half are English learners -- many are finding hope and connection at the Boys & Girls Clubs of the Peninsula.
This week's Jefferson Award winner is Army veteran who continues to live a life of service into his 80s, by feeding hundreds of San Francisco families a week.
A Bay Area man who overcame tremendous obstacles to excel in school has made it his mission to gear up other students for success in the classroom and in life.
For Students Rising Above scholar Josh Collins it took moving across the country to realize the value of his Bay Area family.
Samir Hooker had to grow up fast after his stepfather was shot dead 12 years ago. Now he is watching over his mom and sister while attending UC Berkeley.
It's hard enough to graduate from one of the most prestigious schools in the country when you're the first in your family to go to college. Imagine doing that while you're also trying to protect your parents from being deported?
Some students who are the first in their families to go to college face the challenge of balancing a rigorous academic load while still working to help support their family back home.