Verizon's network is back up. Here's a fix if your phone isn't working.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Watch CBS News
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
Will broadband providers start charging Internet services such as Netflix to deliver the massive amounts of data that streaming video and other content require?
Verizon had a limited-time deal, offering savings of $140 for her family, she said. She made the switch nine days before her contract ended, planning to just pay off the pro-rated remaining nine days of her AT&T contract.
An Elk Grove man says his cell phone doesn't ring reliably. When, he says, his carrier couldn't fix the problem for six months, he called Kurtis.
After getting hit with a $1,676.92 early termination fee on her Verizon bill, Shannon Boisvert wanted proof, she was told by three different reps, she could cancel without any penalty over poor reception.
In the month of October, Sutter County saw 27 DUI arrests, which places it in the top 10 among California counties for drunk-driving crashes.
As snow and rain spread across the Northern California region, the wet weather is causing spinouts and close calls on the roadways.
Cold temperatures mean more people indoors, and more people indoors means more of a chance of spreading sickness.
Yankees outfielder Aaron Judge was a unanimous pick to win his second American League Most Valuable Player Award in three seasons on Thursday.
President-elect Donald Trump made the announcement Thursday evening after Matt Gaetz withdrew himself from consideration.
Flojaune Cofer and California Assemblymember Kevin McCarty, both Democrats, are still locked in a tight race as many ballots remain to be counted.
Expect rounds of heavy rain and Sierra snow, flooding concerns and travel impacts through the weekend.
The council voted 3-2 in favor of adopting the new ordinance.
Last year, Sacramento had 55 traffic fatalities, which was an all-time high for the city. Now, the city is launching new traffic safety efforts to try and get that number down to zero.
In the month of October, Sutter County saw 27 DUI arrests, which places it in the top 10 among California counties for drunk-driving crashes.
Last year, Sacramento had 55 traffic fatalities, which was an all-time high for the city. Now, the city is launching new traffic safety efforts to try and get that number down to zero.
Two people were shot and killed in the Northgate area of Sacramento, police said Tuesday.
The Sacramento City Council has given the green light for a cannabis lounge pilot program.
Sacramento city leaders on Tuesday will consider passing new rules cracking down on sideshows. It comes as the number of street takeovers continues to grow.
From Sacramento to the White House, here's a look at President-elect Donald Trump's pick for communications director.
Thousands of University of California health and service workers have hit the picket line as of Wednesday morning.
Expect rounds of heavy rain and Sierra snow, flooding concerns and travel impacts through the weekend before Thanksgiving as atmospheric river moves through Northern California
The first case in the U.S. of a more severe strain of mpox was reported in San Mateo County, the California Department of Public Health said.
Elon Musk's social media platform X is suing California over a new state law targeting deceptive, AI-generated election content, claiming that it violates First Amendment free speech protections.
A U.S. Army soldier from Northern California who was captured during World War II and died as a prisoner of war in the Philippines has been accounted for, the Defense POW/MIA Accounting Agency (DPAA) announced Friday.
Yankees outfielder Aaron Judge was a unanimous pick to win his second American League Most Valuable Player Award in three seasons on Thursday.
The San Francisco 49ers are expecting to get star tight end George Kittle back this week for a key game against Green Bay but are uncertain whether top pass rusher Nick Bosa will be able to play.
"Inside the NBA" will continue on other networks, even though will no longer be airing on TNT at the end of this season.
The San Francisco 49ers got a taste of what their defense looks like without Nick Bosa in the second half of a loss to Seattle.
The much-hyped fight pitting the 58-year-old Tyson against Paul, 27, shattered records but was marred by tech glitches.
President-elect Donald Trump made the announcement Thursday evening after Matt Gaetz withdrew himself from consideration.
President-elect Donald Trump announced Gaetz as his nominee to be attorney general last week.
Flojaune Cofer and California Assemblymember Kevin McCarty, both Democrats, emerged from the March primary election as the top two candidates in Sacramento's mayoral race.
Director of Pentagon office probing UFOs showed Congress 3 cases it's resolved, but also discussed 3 — out of nearly two dozen — still under active investigation.
Linda McMahon is a co-chair of President-elect Donald Trump's transition team and was the Small Business Administrator in his first term.
Cold temperatures mean more people indoors, and more people indoors means more of a chance of spreading sickness.
The FDA sent a warning letter flagging "significant violations" of manufacturing regulations for Tom's of Maine toothpaste.
Officials with the California Department of Public Health (CDPH) said they have identified a possible bird flu case in a child in Alameda County.
Officials suspect that migratory birds likely spread the H5N1 virus there.
The first case in the U.S. of a more severe strain of mpox was reported in San Mateo County, the California Department of Public Health said.
A Fairfield couple had their home insurance policy canceled because of a photo taken from high above their residence. They called Kurtis when they thought the insurance carrier got it wrong.
Inflation and California's higher wages are driving up the cost of dining out, but the Call Kurtis team has found some relief for your wallet in the form of discount gift cards for restaurants.
A Sacramento mother is seeking answers—and justice—after discovering that her daughter's grave was moved without her knowledge.
A Lodi animal rescue and adoption agency said someone hijacked their Facebook page and is using it to rip people off. They reached out to the Call Kurtis team to look into it.
A Folsom viewer said a credit reporting agency is refusing to remove a debt that isn't hers. She reached out to the Call Kurtis team for help.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
No one — not the Governor's Office, the CHP task force, nor the attorney general — can tell us how many of the people arrested by California's Organized Retail Crime Task Force were sentenced, let alone how many went to jail, received treatment, or re-offended.
CBS News California examined retail theft rates in California and whether the high-profile Proposition 36 would help combat those crimes.
The CHP captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout confirmed.
CBS News California takes a closer look at the drug component of the high-profile Proposition 36 to fact-check claims about the ballot measure from supporters and opponents.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The family contacted CBS13 and the Call Kurtis consumer investigative team to look into the matter.
The Call Kurtis team has found that some companies you may already be doing business with may offer streaming for free, or at deeply discounted rates.
The fire prompted a massive response from crews across the state, including five strike teams out of Auburn in Placer County.
The goal is to attract more women to the profession.
A new wildfire burning near the Nevada and Placer county line has forced officials to issue mandatory evacuations in both counties on Saturday.
As wildfires rage across California, new research reveals an alarming impact on one of the region's most vital industries: agriculture.
California voters will be asked to authorize the state to borrow $10 billion to pay for climate and environmental projects, including wildfire prevention.
It was a day of conquering fears and overcoming odds at the Sacramento Deep Water Channel this weekend. People living with physical disabilities got an opportunity to feel the exhilaration of setting sail.
A nutrition program to get kids excited about healthy eating in Yuba City is seeing success and now the farm-to-school program will be growing not just food but in size and opportunity.
Kids and teens in Stockton are flocking to a program that's offering them the opportunity of a lifetime.
More than one hundred customers came out to celebrate the grand reopening of a restaurant that's been around for seven decades.
Pursuing higher education can be challenging for any college-bound student and for former foster youth, doing it alone can seem impossible.
As snow and rain spread across our region, the wet weather is causing spinouts and close calls on the roadways.
Here's a look at the weather forecast for Northern California Thursday evening.
Cold temperatures mean more people indoors, and more people indoors means more of a chance of spreading sickness.
Some vehicles have been returned following the San Joaquin County sideshow bust but most still haven't.
Sutter County is taking action as its one of the top counties in California with DUI crashes.