Verizon's network is back up. Here's a fix if your phone isn't working.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
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Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
Will broadband providers start charging Internet services such as Netflix to deliver the massive amounts of data that streaming video and other content require?
Verizon had a limited-time deal, offering savings of $140 for her family, she said. She made the switch nine days before her contract ended, planning to just pay off the pro-rated remaining nine days of her AT&T contract.
An Elk Grove man says his cell phone doesn't ring reliably. When, he says, his carrier couldn't fix the problem for six months, he called Kurtis.
After getting hit with a $1,676.92 early termination fee on her Verizon bill, Shannon Boisvert wanted proof, she was told by three different reps, she could cancel without any penalty over poor reception.
Officials also said that Liam Payne died from a fall, and did not jump from the balcony of his hotel.
Both the San Francisco 49ers and the Tampa Bay Buccaneers are hoping to shrug off their so-so starts to kick off the second half of the NFL season with a win.
Gov. Gavin Newsom and Attorney General Rob Bonta announced Thursday that they were readying to "protect California values" against the incoming administration of President-elect Donald Trump.
Scammers impersonating as companies or recruiters try to trick people into giving money or personal information.
Mayor Darrell Steinberg and Sacramento Republic FC announced Thursday new plans for a soccer stadium and entertainment venue at the downtown Railyard.
Mayor Steinberg and Republic FC officials are announcing new plans for a soccer stadium and entertainment venue at the downtown railyard.
Gov. Gavin Newsom and Attorney General Rob Bonta announced Thursday that they were readying to "protect California values" against the incoming administration of President-elect Donald Trump.
Elections can be tense, from standing in line at a polling place to waiting for the results to come in, which can take days and weeks.
Alongside the presidential race, California voters in Sacramento are deciding on a host of key contests in the 2024 election.
Crews are setting up the tree Thursday morning. The official lighting ceremony is scheduled for later this month.
Mayor Darrell Steinberg and Sacramento Republic FC announced Thursday new plans for a soccer stadium and entertainment venue at the downtown Railyard.
It won't be a nail-biter election night for dozens of candidates in Sacramento County, and that's because they've already been declared the winner.
A man was left in critical condition after being shot in the south Sacramento area, police said Wednesday night.
The Sacramento Police Department launched a new high-tech crime-fighting tool that, within 48 hours of its launch, they credit as helping officers solve a robbery in Old Sacramento.
Sacramento police are searching for a suspect after a Chando's Tacos employee was robbed at gunpoint Monday night.
Strong wind gusts ripped through Northern California overnight and into Wednesday, causing some damage and keeping fire crews on alert.
Thousands of Pacific Gas and Electric customers were without power Wednesday morning following a new round of public safety outages because of high winds and low humidity.
California has the most electoral votes of any state — 54. Here's how the Golden State will affect the Electoral College in upcoming presidential election.
The A's have officially dropped "Oakland" from their name.
For voters who want to cast their ballot in person for the 2024 presidential election, here is when polling places open and close in California.
Both the San Francisco 49ers and the Tampa Bay Buccaneers are hoping to shrug off their so-so starts to kick off the second half of the NFL season with a win.
Mayor Darrell Steinberg and Sacramento Republic FC announced Thursday new plans for a soccer stadium and entertainment venue at the downtown Railyard.
NASCAR issued $600,000 in fines and suspended nine team members from three different teams on Tuesday for alleged race manipulation at Martinsville Speedway.
A River City High School girls' water polo player is making a big splash, ranked the best-scoring player in the country by MaxPreps in both points and goals.
Sacramento Republic FC is parting ways with head coach Mark Briggs.
Gov. Gavin Newsom and Attorney General Rob Bonta announced Thursday that they were readying to "protect California values" against the incoming administration of President-elect Donald Trump.
President Biden addressed the nation on the election results and the transition of power, with his predecessor set to return to the White House.
Elections can be tense, from standing in line at a polling place to waiting for the results to come in, which can take days and weeks.
After President-elect Donald Trump's victory, revisit some standout moments that marked the 2024 presidential race.
Donald Trump has won a second term in the White House after surpassing the 270 electoral votes needed for victory, CBS News projected Wednesday morning.
The FDA says oral phenylephrine, used in many over-the-counter cough and cold medicines, "is not effective as a nasal decongestant."
Struggling families pay as much as 60 cents per dollar in fees when paying for school lunches electronically, according to CFPB report.
The "Dawson's Creek" alum shared the news on Sunday and said that despite the diagnosis, there is "reason for optimism, and I'm feeling good."
Some pathogens that contaminate food are even showing up in the U.S. for the first time thanks to climate change.
McDonald's says Quarter Pounders will be back on the menu at hundreds of its restaurants after testing ruled out beef patties as the source of an E. coli outbreak.
A Fairfield couple had their home insurance policy canceled because of a photo taken from high above their residence. They called Kurtis when they thought the insurance carrier got it wrong.
Inflation and California's higher wages are driving up the cost of dining out, but the Call Kurtis team has found some relief for your wallet in the form of discount gift cards for restaurants.
A Sacramento mother is seeking answers—and justice—after discovering that her daughter's grave was moved without her knowledge.
A Lodi animal rescue and adoption agency said someone hijacked their Facebook page and is using it to rip people off. They reached out to the Call Kurtis team to look into it.
A Folsom viewer said a credit reporting agency is refusing to remove a debt that isn't hers. She reached out to the Call Kurtis team for help.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
No one — not the Governor's Office, the CHP task force, nor the attorney general — can tell us how many of the people arrested by California's Organized Retail Crime Task Force were sentenced, let alone how many went to jail, received treatment, or re-offended.
CBS News California examined retail theft rates in California and whether the high-profile Proposition 36 would help combat those crimes.
The CHP captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout confirmed.
CBS News California takes a closer look at the drug component of the high-profile Proposition 36 to fact-check claims about the ballot measure from supporters and opponents.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The family contacted CBS13 and the Call Kurtis consumer investigative team to look into the matter.
The Call Kurtis team has found that some companies you may already be doing business with may offer streaming for free, or at deeply discounted rates.
During the last few years, the issue for the real estate market in Sacramento was that few homes were for sale. But, that has changed. Inventory is now up. Unfortunately, demand for that residential inventory isn't.
When a Lodi woman went to use the protection plan she purchased, she was told the company was out of business.
The fire prompted a massive response from crews across the state, including five strike teams out of Auburn in Placer County.
The goal is to attract more women to the profession.
A new wildfire burning near the Nevada and Placer county line has forced officials to issue mandatory evacuations in both counties on Saturday.
As wildfires rage across California, new research reveals an alarming impact on one of the region's most vital industries: agriculture.
California voters will be asked to authorize the state to borrow $10 billion to pay for climate and environmental projects, including wildfire prevention.
It was a day of conquering fears and overcoming odds at the Sacramento Deep Water Channel this weekend. People living with physical disabilities got an opportunity to feel the exhilaration of setting sail.
A nutrition program to get kids excited about healthy eating in Yuba City is seeing success and now the farm-to-school program will be growing not just food but in size and opportunity.
Kids and teens in Stockton are flocking to a program that's offering them the opportunity of a lifetime.
More than one hundred customers came out to celebrate the grand reopening of a restaurant that's been around for seven decades.
Pursuing higher education can be challenging for any college-bound student and for former foster youth, doing it alone can seem impossible.
Here's a look at the weather forecast Thursday afternoon.
Mayor Darrell Steinberg and Sacramento Republic FC announced Thursday new plans for a soccer stadium and entertainment venue at the downtown railyard.
CBS13 Photojournalist Dave Grashoff managed to catch the haul on Interstate 5 Thursday morning.
A big clean-up is underway near Woodland after an olive truck overturned.
A pedestrian was struck and killed by a vehicle along Bell and Norwood.