Verizon's network is back up. Here's a fix if your phone isn't working.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
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Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
Will broadband providers start charging Internet services such as Netflix to deliver the massive amounts of data that streaming video and other content require?
Verizon had a limited-time deal, offering savings of $140 for her family, she said. She made the switch nine days before her contract ended, planning to just pay off the pro-rated remaining nine days of her AT&T contract.
An Elk Grove man says his cell phone doesn't ring reliably. When, he says, his carrier couldn't fix the problem for six months, he called Kurtis.
After getting hit with a $1,676.92 early termination fee on her Verizon bill, Shannon Boisvert wanted proof, she was told by three different reps, she could cancel without any penalty over poor reception.
On the weekend before Christmas, last-minute shoppers are scrambling to buy gifts. For some, with the holiday just a few days away, it might be too late to wait for an online gift to arrive. So people are shopping at their local Sacramento stores.
An F/A-18 fighter jet was "mistakenly fired on" by the guided missile cruiser USS Gettysburg, authorities said.
The suspect drove through the doors of a JCPenny in Killeen, Texas, and continued inside for "several hundred yards," an official said.
LeBron James had 32 points and the Los Angeles Lakers beat the Sacramento Kings 103-99 to sweep a two-game set.
Sacramento State announced it hired UNLV's offensive coordinator Brennan Marion as the school's next head coach.
Rickey Henderson is widely considered to be one of the best leadoff hitters and base stealers in baseball.
A homicide investigation is underway after the death of a young child near Antelope on Friday morning.
A 14-year-old boy involved in a crash that killed his mother, father and sister in Turlock on Sunday has died, according to the family.
Officers are investigating after a freeway shooting in Sacramento on Friday morning.
On the weekend before Christmas, last-minute shoppers are scrambling to buy gifts. For some, with the holiday just a few days away, it might be too late to wait for an online gift to arrive. So people are shopping at their local Sacramento stores.
For the first time ever, the X Games will call Sacramento home and will be held in the city from 2025 through 2027, officials announced Thursday.
Sacramento police say of the city's 6,000-plus meters, more than 1,300 have been damaged in the past three months.
A number of prominent Sacramentans have called the place home.
One family from South America is making Sacramento their new home thanks to United Way's literacy tutoring program.
A husband and wife were left in critical condition following a house fire in Sacramento, officials said Tuesday.
A new program at UC Merced is preparing students for a career in cannabis, one of the fastest-growing industries in California.
Two California members of the Aryan Brotherhood prison gang were sentenced to consecutive life terms in prison for murder, racketeering and other crimes committed while incarcerated in a Sacramento-area prison.
An 8-month-old girl died and three adults were injured in a crash in California's Central Valley on Tuesday night, the California Highway Patrol said.
The U.S. Environmental Protection Agency on Wednesday granted California its request to enforce vehicle emissions standards stricter than federal rules, including the state's ban on sales of new gasoline-powered cars.
California Gov. Gavin Newsom issued an emergency proclamation on Wednesday in response to growing concerns over bird flu cases in the state and across the country.
LeBron James had 32 points and the Los Angeles Lakers beat the Sacramento Kings 103-99 to sweep a two-game set.
Sacramento State announced it hired UNLV's offensive coordinator Brennan Marion as the school's next head coach.
Rickey Henderson is widely considered to be one of the best leadoff hitters and base stealers in baseball.
Third baseman Gio Urshela has reached an agreement on a one-year contract with the Athletics ahead of the team's first season in West Sacramento, according to a person with direct knowledge of the negotiations.
LeBron James had 19 points, six rebounds and seven assists while breaking the NBA record for regular-season minutes, helping the Los Angeles beat the Sacramento Kings 113-100 on Thursday night.
An F/A-18 fighter jet was "mistakenly fired on" by the guided missile cruiser USS Gettysburg, authorities said.
The Senate confirmed two more judges to the federal bench on Friday, giving President Biden a total of 235 since he took office.
Government watchdog claims Americans lost hundreds of millions to fraud related to the bank-operated mobile payments network.
The Biden administration is canceling federal student loans for another 55,000 workers to the tune of $4.28 billion in what's expected to be the last such round before he leaves office.
California regulators approved two more rate hike requests by Pacific Gas and Electric Thursday night, making it six this year.
Some 13 oz. bags of Lay's Classic Potato Chips may contain an undeclared allergen, according to the snack company.
California Gov. Gavin Newsom issued an emergency proclamation on Wednesday in response to growing concerns over bird flu cases in the state and across the country.
Cases now reported in eight states related to Yu Shang Food products sold online and at stores nationwide, officials say.
At least 364 pertussis cases were reported, marking the worst Thanksgiving week on record.
Feds warn against eating multiple products containing the vegetable, including salads, wraps, party trays and meal kits.
A Fairfield couple had their home insurance policy canceled because of a photo taken from high above their residence. They called Kurtis when they thought the insurance carrier got it wrong.
Inflation and California's higher wages are driving up the cost of dining out, but the Call Kurtis team has found some relief for your wallet in the form of discount gift cards for restaurants.
A Sacramento mother is seeking answers—and justice—after discovering that her daughter's grave was moved without her knowledge.
A Lodi animal rescue and adoption agency said someone hijacked their Facebook page and is using it to rip people off. They reached out to the Call Kurtis team to look into it.
A Folsom viewer said a credit reporting agency is refusing to remove a debt that isn't hers. She reached out to the Call Kurtis team for help.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
No one — not the Governor's Office, the CHP task force, nor the attorney general — can tell us how many of the people arrested by California's Organized Retail Crime Task Force were sentenced, let alone how many went to jail, received treatment, or re-offended.
CBS News California examined retail theft rates in California and whether the high-profile Proposition 36 would help combat those crimes.
The CHP captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout confirmed.
CBS News California takes a closer look at the drug component of the high-profile Proposition 36 to fact-check claims about the ballot measure from supporters and opponents.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The family contacted CBS13 and the Call Kurtis consumer investigative team to look into the matter.
The fire prompted a massive response from crews across the state, including five strike teams out of Auburn in Placer County.
The goal is to attract more women to the profession.
A new wildfire burning near the Nevada and Placer county line has forced officials to issue mandatory evacuations in both counties on Saturday.
As wildfires rage across California, new research reveals an alarming impact on one of the region's most vital industries: agriculture.
California voters will be asked to authorize the state to borrow $10 billion to pay for climate and environmental projects, including wildfire prevention.
A high school senior and his girlfriend dressed up as Santa and Mrs. Claus and handed out gifts to every student at their school, Marysville Charter Academy for the Arts.
It was a day of conquering fears and overcoming odds at the Sacramento Deep Water Channel this weekend. People living with physical disabilities got an opportunity to feel the exhilaration of setting sail.
A nutrition program to get kids excited about healthy eating in Yuba City is seeing success and now the farm-to-school program will be growing not just food but in size and opportunity.
Kids and teens in Stockton are flocking to a program that's offering them the opportunity of a lifetime.
More than one hundred customers came out to celebrate the grand reopening of a restaurant that's been around for seven decades.
Here's a look at the weather forecast Saturday night.
On the weekend before Christmas, last-minute shoppers are scrambling to buy gifts. For some, with the holiday just a few days away, it might be too late to wait for an online gift to arrive. So people are shopping at their local Sacramento stores.
Photojournalist Dave McCain was there for the celebration.
Old Town Pizza hopes to complete the renovations and be open by this time next year.
Sacramento County officials are taking precautionary measures Friday after discovering a levee is starting to erode.