Call Kurtis: Dialing Up Savings

Once a year Chantay Bridges cuts what she pays for phone, cable, utility and insurance, just by calling the companies.

"I reminded them of our credit scores," said Bridges. "I've reminded them of our loyalty."

Finance guru Mitchell Wiess says it certainly can't hurt to check in every six months with businesses who bill you.

Companies want customers to stick around because it costs more to lose a customer than offer them ways to save.

"It costs money to get them. It costs money to keep them. Why would you want to turn that over to a competitor," said Weiss.

This personal finance expert says he saves customers $200 to $1200 a year, and he's sharing his secrets.

Review your bills. The phone is the best way to negotiate. Have two to three months worth of past bills when you call, so you can be precise on what you're paying and remind the companies who you are.

"Be a great customer. A great customer is one who has been with a company for a fair number of years and pays their bill on or before the due date and pays the full balance," said Roblee Hoffman, personal finance administrator.

Once you've established your history, ask for lower rates, a cheaper plan and monthly fees to be removed. If it doesn't work, ask for the customer retention department or the president's office.
Always be professional and polite and let them know you know what the competition is offering.

"It's worth the time and it's worth your money," said Bridges.