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Multiple viewers have reached out to CBS13 saying that they're paying their registration and getting their tags, only to receive letters from the DMV demanding more money. It was time to call on Kurtis Ming to investigate.
The City of Sacramento gives you the option of paying for your parking meter over the phone, but when the call went nowhere, a Sacramento viewer called Kurtis to investigate.
CBS13 has seen a surge in complaints about this problem: viewers' Facebook accounts getting hacked and then banned.
More and more viewers are reaching out to Kurtis about being locked out of their Facebook accounts and losing access to important Facebook memories. Afraid those posts and moments were lost for good, they called on Kurtis Ming to investigate.
Treacherous driving in a storm ended up taking a car off the road. But these viewers had AAA, so why didn't roadside assistance cover the tow?
After the storms knocked out the internet for a Wilton viewer and she couldn't get it restored, she knew it was time to call Kurtis.
A Manteca viewer asked us for help after, she says, the phone lines went down at her husband's nursing home in West Sacramento, and she wasn't able to reach him.
When the Internal Revenue Service came after a Sonora retiree who filed their taxes using the wrong form, he called on Kurtis Ming to investigate
"They shouldn't be doing a beta and using us."
When a Penn Valley viewer found out the local Peet's wouldn't accept a Peet's gift card, she called on Kurtis Ming to investigate.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
They are called EMV chips and are on almost every debit or credit card we use these days. It's a security feature intended to cut down on fraud. But why would a state program that puts money back into your hands agree to send out cards without that protection?
A Carmichael viewer said he got charged for HVAC parts he didn't need, so he called on Kurtis Ming to investigate.
A summer house party was posted to Snapchat. Before the night was over, a 20-year-old man was dead. And since then, his case has gone cold.
When the moving company drove off with George Hunter's stuff for his move to Georgia, he didn't expect he'd have to fight to get it back after he says they jacked up the price, mid-move, and wouldn't return his stuff.
PG&E announced Tuesday the Biden administration is committed to providing them a $15 billion guaranteed low-interest loan.
Researchers say the study "fundamentally changes our understanding of ground squirrels."
Sacramento State football is reportedly set to bring on University of Nevada, Las Vegas assistant coach Brennan Marion to lead its program.
California prosecutors are gearing up to crack down on repeat retail theft offenders after Californians overwhelmingly passed Proposition 36, better known as the tough-on crime bill.
A Northern California middle school girl is safe after a man allegedly tried to kidnap her from a bus stop.
For the first time ever, the X Games will call Sacramento home and will be held in the city from 2025 through 2027, officials announced Thursday.
Sacramento police say of the city's 6,000-plus meters, more than 1,300 have been damaged in the past three months.
A number of prominent Sacramentans have called the place home.
One family from South America is making Sacramento their new home thanks to United Way's literacy tutoring program.
A husband and wife were left in critical condition following a house fire in Sacramento, officials said Tuesday.
Researchers say the study "fundamentally changes our understanding of ground squirrels."
Officials say "clear indicators of arson" have been found in the investigation into what started the fire that destroyed the historic Bidwell Mansion in Chico.
The brothers, age 17 and 19, have not been seen since Saturday when then entered the water at Thermalito Afterbay.
Fernandez died peacefully at a family member's home in the city of Lodi in California's Central Valley.
Some Californians will be eligible to receive $2,000 to buy an e-bike in an effort to get more cars off the road and keep more money in their pocket. It also has great health benefits.
Sacramento State football is reportedly set to bring on University of Nevada, Las Vegas assistant coach Brennan Marion to lead its program.
The teams exchanged leads seven times over the final 75 seconds, with Murray nailing the game-winner 10 seconds after DeMar DeRozan put the Kings (13-14) in front with a baseline dunk.
ESPN's Adam Schefter reported Monday that the Hornets are "in discussions" to bring on Michael Vick to lead the program.
The San Francisco 49ers have suspended linebacker De'Vondre Campbell for the final three games of the regular season after he refused to enter a game after losing his starting job.
The Athletics have added another option for their refurbished rotation, acquiring Jeffrey Springs in a multiplayer trade with the Tampa Bay Rays.
"People deserve to know upfront what they're being asked to pay," FTC Chair Lina Khan said in announcing crackdown on certain consumer fees.
California Superintendent of Public Instruction Tony Thurmond is proposing a statewide policy that school districts do not cooperate with ICE.
Trump had warm words about TikTok and its near-term future earlier Monday, as the app faces a U.S. ban that's set to go into effect next month unless its Chinese-owned parent company cuts ties with it.
TikTok and its parent company ByteDance have asked the Supreme Court to temporarily pause a law that would ban the app in the U.S.
Former House Speaker Nancy Pelosi underwent a successful hip replacement after an injury in Europe.
Cases now reported in eight states related to Yu Shang Food products sold online and at stores nationwide, officials say.
At least 364 pertussis cases were reported, marking the worst Thanksgiving week on record.
Feds warn against eating multiple products containing the vegetable, including salads, wraps, party trays and meal kits.
A California farm expanded a recall of raw milk sold in stores and halted production after state health and agriculture officials found bird flu virus in more milk samples.
Minnesota Vikings legend and NFL Hall of Famer Randy Moss said he is "battling something internal" and asked for prayers on Sunday.
A Fairfield couple had their home insurance policy canceled because of a photo taken from high above their residence. They called Kurtis when they thought the insurance carrier got it wrong.
Inflation and California's higher wages are driving up the cost of dining out, but the Call Kurtis team has found some relief for your wallet in the form of discount gift cards for restaurants.
A Sacramento mother is seeking answers—and justice—after discovering that her daughter's grave was moved without her knowledge.
A Lodi animal rescue and adoption agency said someone hijacked their Facebook page and is using it to rip people off. They reached out to the Call Kurtis team to look into it.
A Folsom viewer said a credit reporting agency is refusing to remove a debt that isn't hers. She reached out to the Call Kurtis team for help.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
No one — not the Governor's Office, the CHP task force, nor the attorney general — can tell us how many of the people arrested by California's Organized Retail Crime Task Force were sentenced, let alone how many went to jail, received treatment, or re-offended.
CBS News California examined retail theft rates in California and whether the high-profile Proposition 36 would help combat those crimes.
The CHP captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout confirmed.
CBS News California takes a closer look at the drug component of the high-profile Proposition 36 to fact-check claims about the ballot measure from supporters and opponents.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The family contacted CBS13 and the Call Kurtis consumer investigative team to look into the matter.
The fire prompted a massive response from crews across the state, including five strike teams out of Auburn in Placer County.
The goal is to attract more women to the profession.
A new wildfire burning near the Nevada and Placer county line has forced officials to issue mandatory evacuations in both counties on Saturday.
As wildfires rage across California, new research reveals an alarming impact on one of the region's most vital industries: agriculture.
California voters will be asked to authorize the state to borrow $10 billion to pay for climate and environmental projects, including wildfire prevention.
It was a day of conquering fears and overcoming odds at the Sacramento Deep Water Channel this weekend. People living with physical disabilities got an opportunity to feel the exhilaration of setting sail.
A nutrition program to get kids excited about healthy eating in Yuba City is seeing success and now the farm-to-school program will be growing not just food but in size and opportunity.
Kids and teens in Stockton are flocking to a program that's offering them the opportunity of a lifetime.
More than one hundred customers came out to celebrate the grand reopening of a restaurant that's been around for seven decades.
Pursuing higher education can be challenging for any college-bound student and for former foster youth, doing it alone can seem impossible.
The move comes after speculation that Sacramento State was talking with Michael Vick.
California's capital city was recently ranked near the top of two different lists, much to the delight of local businesses.
Brady Halbleib reports on an attempted kidnapping in Granite Bay.
Tori Apodaca reports on how Prop 36 will affect retail theft prosecution in Sacramento County.
Steve Large reports on the federal loan PG&E is set to receive.
