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Call Kurtis has learned it's something called "least cost call routing," and it's routing calls away from recipients -- especially those in rural areas.
After losing her home and her dog, Mendoza opened her Public Storage unit several months ago to find many of her life belongings destroyed by rodents.
They say their AC started acting up about a month ago but because it wasn't completely broken, American Home Shield wouldn't replace it.
The Public Utilities Commission has suspended Starlite Limo's license. So we wanted to see what would happen if we tried to hire them today. Posing as a customer, I called up Starlite Limo to see if they're available this weekend.
Back in 1982, California started the pension fund for boxers who fought at least 75 professional rounds in the state. But Tony recently found out his pension amount, about $34,000, was only a bit more than his brother's, Sal Lopez. But Tony says after the pension program started, he fought three times as many fights as Sal.
An online company claims it can save you money on your cell bill for free. It's called SaveLoveGive. The company says Americans have cell phone plans they never fully use. One Roseville family says the new service worked for them.
The listing claimed the foreclosed home was "in and connected" to a sewer, but when Jones called to set up service, she learned the house actually had a septic system.
Michael Slusher found two uncashed checks from Sears. He said the store admitted it still owes him money, but when Sears wouldn't reissue checks, it was time to Call Kurtis.
After 19 years with DirecTV, Sali and Gene Hume canceled service this year, turning in their equipment, only to get a $198 bill for 18 porn movies, $10.99 each dating back to 2008.
When Renteria moved back to Sacramento in January, he paid special attention to insure his knives. But he someone stole them right out of the box -- and the U.S. Postal Service rejected his insurance claim twice.
Somewhere someone made quite the mistake and as the interest rates tick up, this mistake could end up costing her thousands over the life of the loan.
Call Kurtis exposed more than a hundred Ripon homeowners who were stuck and unable to sell or refinance their homes because of the ending of a state program. But there has been progress since CBS13 aired its investigation in January.
Sheila Inks said her credit report shows she spent $10,221 on a credit card earlier this year. But she never did. When she couldn't get it removed she called Kurtis.
The day before her fridge was supposed to be delivered, Maytag told her, the fridge wasn't even made yet. So, how can it be sold in the first place?
A Stockton Police officer crashes into a viewer's parked car. The department admits it was their fault but when they refused to pay for her damage, she called Kurtis. That crash caused more than $2,800 in damage. But we've learned this UOP grad student and dozens of others may never see all the money they're owed.
Dixon could see its city limits expanded and around 6,000 new homes built if a proposed new housing development is approved by city leaders.
People in a Roseville neighborhood say they are frustrated and scared following a series of reckless drivers doing donuts in their cul-de-sac.
A plane was diverted to a Sacramento-area airport after reports of an inflight emergency Wednesday night, fire crews said.
A stalemate at the California State Capitol and Democrats are divided over a special session focused on California oil companies and allegations of price spikes.
Gold Glove third baseman Matt Chapman have agreed to a $151 million, six-year contract with the San Francisco Giants for 2025-30, giving up his chance to become a free agent after the season.
Sacramento police are cracking down on traffic safety with extra patrols in midtown to keep drivers and pedestrians safe.
Events becoming more frequent across the city as Sacramento progresses on its plan to become a "City of Festivals."
For Sacramento mayoral candidates Dr. Flo Cofer and Kevin McCarty, Labor Day meant locking into their campaigns.
The original Sacramento Dixieland Jazz Jubilee started in the 70s but ended in 2017. Now, another annual jazz festival is going on this holiday weekend and is bringing hundreds of fans to town.
Mikuni in midtown Sacramento was struck by thieves who made off with all the cash in the restaurant's safe Sunday night.
A stalemate at the California State Capitol and Democrats are divided over a special session focused on California oil companies and allegations of price spikes.
The 17-year-old suspect in the shooting of San Francisco 49ers rookie wide receiver Ricky Pearsall made his first court appearance Wednesday afternoon and through his defense attorney expressed remorse for the incident.
A late-season heat wave has developed across Northern California this week. Widespread triple-digit highs are on the way and a Heat Advisory is in effect. Here's what the CBS Sacramento First Alert Weather team is watching.
California's housing crisis is now at the center of a new political ad campaign that dropped this week.
Cellphone footage showed Ricky Pearsall with first responders after he was shot in an attempted robbery near Union Square.
Gold Glove third baseman Matt Chapman have agreed to a $151 million, six-year contract with the San Francisco Giants for 2025-30, giving up his chance to become a free agent after the season.
The 17-year-old suspect in the shooting of San Francisco 49ers rookie wide receiver Ricky Pearsall made his first court appearance Wednesday afternoon and through his defense attorney expressed remorse for the incident.
High school football is one of the sports impacted most by extreme heat. With the season now in full swing, teams are making the changes CIF has mandated for this season.
Seth Brown homered in the fourth inning and hit a game-ending single in the ninth that led the Oakland Athletics over the Seattle Mariners 3-2 for their second straight walk-off win.
Randal Grichuk hit a two-run homer in the first and a solo drive in the fifth to move within one of 300 for his career, and the Arizona Diamondbacks held off the San Francisco Giants 8-7 for their seventh straight road win.
A stalemate at the California State Capitol and Democrats are divided over a special session focused on California oil companies and allegations of price spikes.
The Navy sailor was visiting the country on personal travel, three U.S. officials said.
California's housing crisis is now at the center of a new political ad campaign that dropped this week.
A federal judge in Atlanta has ruled that former President Donald Trump and his campaign must stop using the song "Hold On, I'm Coming."
For Sacramento mayoral candidates Dr. Flo Cofer and Kevin McCarty, Labor Day meant locking into their campaigns.
Food dyes in popular snacks have been linked to adverse health outcomes in kids, says state legislature.
An advisory from the nation's top doctor draws attention to the importance of parents' mental health and well-being.
Want to know if your personal care products contain harmful forever chemicals? Here are some steps you can take.
From 1999-2023, the Journal of American Medical Association recorded 21,518 deaths where heat was either the underlying cause or the contributing cause of death, likely an underestimation, they say.
The updated COVID-10 shots for fall 2024 are rolling out earlier than last year.
Places like Big Lots and 99 Cent Only stores have been closing across the region, but there's one type of retailer that's making a resurgence.
When you've got to go, you've got to go. But it's sometimes tough to find a restroom available to the public. Kurtis Ming is getting answers on your rights to access.
South Natomas community members got their first look at plans to build a new Topgolf attraction in the neighborhood.
A Stockton gas station owner took it upon himself to keep prices low. At Ernie's General Store, the cash price for a gallon of gas is $3.99.
The federal government announced Wednesday that it will keep interest rates where they are for now, but that could change in the next few weeks.
California lawmakers are trying again to give public school teachers paid family leave. Critics worry it could come at the actual expense of students.
Lawmakers quietly amended a bill prompted by a decade-long CBS investigation into California's Newborn Genetic Biobank. They removed the part that requires the state to reveal who is using our DNA for research and why.
The doctor who was released from jail after driving his family off a cliff is being called the "poster child" for and against a California law that allows attempted murder defendants to get at-home mental health treatment instead of standing trial for alleged crimes.
It was an emotional day in court for many who lived through the shootout and Abril's later escape.
Instead of facing trial for attempted murder, the Pasadena doctor accused of trying to kill his wife and kids by driving their Tesla off a cliff was released on Monday.
When you've got to go, you've got to go. But it's sometimes tough to find a restroom available to the public. Kurtis Ming is getting answers on your rights to access.
A Sacramento man said his bank added a zero to a check he wrote. When it put his account in the red, it was time to call Kurtis.
The hook? Signing up for Chevron's loyalty program.
A Manteca mother was scammed following something that she saw on her Facebook feed about Bitcoin.
A Sacramento woman who wanted to do a good deed by donating her car to charity ended up getting more than she bargained for.
Hundreds of people remain under evacuation orders in Sierra County after a wildfire in Northern California's Tahoe National Forest erupted on Monday.
The man accused of igniting the Park Fire, which has grown to be California's fourth-largest wildfire ever, has pleaded not guilty to a charge of arson, prosecutors said Thursday.
A flash flood warning will be in effect this weekend for the Park Fire burn scar area as wet weather is expected to roll through Northern California.
A wildfire in the hills near the Solano County community of Green Valley prompted evacuation warnings and orders on Wednesday.
The last remaining evacuation warnings prompted by the massive Park Fire were lifted on Tuesday, Cal Fire announced.
Kids and teens in Stockton are flocking to a program that's offering them the opportunity of a lifetime.
More than one hundred customers came out to celebrate the grand reopening of a restaurant that's been around for seven decades.
Pursuing higher education can be challenging for any college-bound student and for former foster youth, doing it alone can seem impossible.
A celebration at Sacramento Charter High on Thursday as college-bound seniors announced their campus of choice and 95% were accepted into four-year schools.
A bank employee in Lodi has some big bragging rights. He's never missed a day of work in his 47 years on the job and now he's getting ready to retire.
There's a new legal twist to the fight over housing the homeless in Elk Grove. California announced it reached a settlement with the city that will help get more people off the streets.
A plane was diverted to a Sacramento-area airport after reports of an inflight emergency Wednesday night, fire crews said.
Dixon could see its city limits expanded and around 6,000 new homes built if a proposed new housing development is approved by city leaders.
Gov. Gavin Newsom lifted a drought declaration for much of Southern California but here's why Northern California was left out.
People in a Roseville neighborhood say they are frustrated and scared following a series of reckless drivers doing donuts in their culdesac.