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Barbara says she made the payments on the home for five years, until she lost her job. She says Chase refused to put through a loan modification without her dead mother's signature.
Robocalls are illegal under federal law, and have been for four years. While Call Kurtis was investigating complaints about Ray the robocaller, one of our Call Kurtis volunteers got a carpet cleaning robocall at home. But this time no mention of Ray.
Sales calls can be annoying, but the prerecorded ones are also illegal.
A Carmichael man says he paid for a parking ticket twice. But when he racked up late DMV fees, had his tax refund withheld and wages garnished, he called Kurtis.
The last time Nelson-Bottley saw her red Mustang, she thought it was about to get fixed, after an accident. But things have changed.
Hughes said the first Allegiant flight to Las Vegas got in late, causing him to miss his tight 25-minute connection, and Allegiant wouldn't put him on the next flight or refund his $319.99 ticket.
When she returned to the same store a couple of days later, Piorek says she discovered that nothing had been done and the items with the warning labels were still for sale.
When a viewer brought her laptop back to Fry's under an extended warranty, she says they told her it would take five weeks to fix. Five weeks turned into almost three months.
They paid their property tax bills every year. But now, they're on the hook for $4,000 or $5,000. Sacramento County admits it undertaxed them for years.
The company previously claimed it was gathering ZIP codes for security purposes, but entering even entering nonexistent numbers will work.
Why did Chase bank close all four of his cards in August saying "transactions on your account are inconsistent with expected activity." What does that mean?
He signed up with Google AdSense, which allows Google to place ads on your website. The more hits you get on your site, the more money you make. But this guy says Google couldn't help him get his own money.
Many don't realize California has a cooling off period when you buy a used car. A Rio Linda mom said she found a mechanical problem the day she bought it. When the dealership refused to take it back, she called Kurtis.
Protecting your social security number is key to preventing identity theft. When a Turlock woman saw her social security number clearly displayed on her utility bill, she didn't know what to do, so she called Kurtis Ming.
Getting her social security benefits through the US Direct Express debit card, Maggie Giono noticed in mid-June. more than $824 in fraudulent charges on her government issued debit card.
Dixon could see its city limits expanded and around 6,000 new homes built if a proposed new housing development is approved by city leaders.
People in a Roseville neighborhood say they are frustrated and scared following a series of reckless drivers doing donuts in their cul-de-sac.
A plane was diverted to a Sacramento-area airport after reports of an inflight emergency Wednesday night, fire crews said.
A stalemate at the California State Capitol and Democrats are divided over a special session focused on California oil companies and allegations of price spikes.
Gold Glove third baseman Matt Chapman have agreed to a $151 million, six-year contract with the San Francisco Giants for 2025-30, giving up his chance to become a free agent after the season.
Sacramento police are cracking down on traffic safety with extra patrols in midtown to keep drivers and pedestrians safe.
Events becoming more frequent across the city as Sacramento progresses on its plan to become a "City of Festivals."
For Sacramento mayoral candidates Dr. Flo Cofer and Kevin McCarty, Labor Day meant locking into their campaigns.
The original Sacramento Dixieland Jazz Jubilee started in the 70s but ended in 2017. Now, another annual jazz festival is going on this holiday weekend and is bringing hundreds of fans to town.
Mikuni in midtown Sacramento was struck by thieves who made off with all the cash in the restaurant's safe Sunday night.
A stalemate at the California State Capitol and Democrats are divided over a special session focused on California oil companies and allegations of price spikes.
The 17-year-old suspect in the shooting of San Francisco 49ers rookie wide receiver Ricky Pearsall made his first court appearance Wednesday afternoon and through his defense attorney expressed remorse for the incident.
A late-season heat wave has developed across Northern California this week. Widespread triple-digit highs are on the way and a Heat Advisory is in effect. Here's what the CBS Sacramento First Alert Weather team is watching.
California's housing crisis is now at the center of a new political ad campaign that dropped this week.
Cellphone footage showed Ricky Pearsall with first responders after he was shot in an attempted robbery near Union Square.
Gold Glove third baseman Matt Chapman have agreed to a $151 million, six-year contract with the San Francisco Giants for 2025-30, giving up his chance to become a free agent after the season.
The 17-year-old suspect in the shooting of San Francisco 49ers rookie wide receiver Ricky Pearsall made his first court appearance Wednesday afternoon and through his defense attorney expressed remorse for the incident.
High school football is one of the sports impacted most by extreme heat. With the season now in full swing, teams are making the changes CIF has mandated for this season.
Seth Brown homered in the fourth inning and hit a game-ending single in the ninth that led the Oakland Athletics over the Seattle Mariners 3-2 for their second straight walk-off win.
Randal Grichuk hit a two-run homer in the first and a solo drive in the fifth to move within one of 300 for his career, and the Arizona Diamondbacks held off the San Francisco Giants 8-7 for their seventh straight road win.
A stalemate at the California State Capitol and Democrats are divided over a special session focused on California oil companies and allegations of price spikes.
The Navy sailor was visiting the country on personal travel, three U.S. officials said.
California's housing crisis is now at the center of a new political ad campaign that dropped this week.
A federal judge in Atlanta has ruled that former President Donald Trump and his campaign must stop using the song "Hold On, I'm Coming."
For Sacramento mayoral candidates Dr. Flo Cofer and Kevin McCarty, Labor Day meant locking into their campaigns.
Food dyes in popular snacks have been linked to adverse health outcomes in kids, says state legislature.
An advisory from the nation's top doctor draws attention to the importance of parents' mental health and well-being.
Want to know if your personal care products contain harmful forever chemicals? Here are some steps you can take.
From 1999-2023, the Journal of American Medical Association recorded 21,518 deaths where heat was either the underlying cause or the contributing cause of death, likely an underestimation, they say.
The updated COVID-10 shots for fall 2024 are rolling out earlier than last year.
Places like Big Lots and 99 Cent Only stores have been closing across the region, but there's one type of retailer that's making a resurgence.
When you've got to go, you've got to go. But it's sometimes tough to find a restroom available to the public. Kurtis Ming is getting answers on your rights to access.
South Natomas community members got their first look at plans to build a new Topgolf attraction in the neighborhood.
A Stockton gas station owner took it upon himself to keep prices low. At Ernie's General Store, the cash price for a gallon of gas is $3.99.
The federal government announced Wednesday that it will keep interest rates where they are for now, but that could change in the next few weeks.
California lawmakers are trying again to give public school teachers paid family leave. Critics worry it could come at the actual expense of students.
Lawmakers quietly amended a bill prompted by a decade-long CBS investigation into California's Newborn Genetic Biobank. They removed the part that requires the state to reveal who is using our DNA for research and why.
The doctor who was released from jail after driving his family off a cliff is being called the "poster child" for and against a California law that allows attempted murder defendants to get at-home mental health treatment instead of standing trial for alleged crimes.
It was an emotional day in court for many who lived through the shootout and Abril's later escape.
Instead of facing trial for attempted murder, the Pasadena doctor accused of trying to kill his wife and kids by driving their Tesla off a cliff was released on Monday.
When you've got to go, you've got to go. But it's sometimes tough to find a restroom available to the public. Kurtis Ming is getting answers on your rights to access.
A Sacramento man said his bank added a zero to a check he wrote. When it put his account in the red, it was time to call Kurtis.
The hook? Signing up for Chevron's loyalty program.
A Manteca mother was scammed following something that she saw on her Facebook feed about Bitcoin.
A Sacramento woman who wanted to do a good deed by donating her car to charity ended up getting more than she bargained for.
Hundreds of people remain under evacuation orders in Sierra County after a wildfire in Northern California's Tahoe National Forest erupted on Monday.
The man accused of igniting the Park Fire, which has grown to be California's fourth-largest wildfire ever, has pleaded not guilty to a charge of arson, prosecutors said Thursday.
A flash flood warning will be in effect this weekend for the Park Fire burn scar area as wet weather is expected to roll through Northern California.
A wildfire in the hills near the Solano County community of Green Valley prompted evacuation warnings and orders on Wednesday.
The last remaining evacuation warnings prompted by the massive Park Fire were lifted on Tuesday, Cal Fire announced.
Kids and teens in Stockton are flocking to a program that's offering them the opportunity of a lifetime.
More than one hundred customers came out to celebrate the grand reopening of a restaurant that's been around for seven decades.
Pursuing higher education can be challenging for any college-bound student and for former foster youth, doing it alone can seem impossible.
A celebration at Sacramento Charter High on Thursday as college-bound seniors announced their campus of choice and 95% were accepted into four-year schools.
A bank employee in Lodi has some big bragging rights. He's never missed a day of work in his 47 years on the job and now he's getting ready to retire.
There's a new legal twist to the fight over housing the homeless in Elk Grove. California announced it reached a settlement with the city that will help get more people off the streets.
A plane was diverted to a Sacramento-area airport after reports of an inflight emergency Wednesday night, fire crews said.
Dixon could see its city limits expanded and around 6,000 new homes built if a proposed new housing development is approved by city leaders.
Gov. Gavin Newsom lifted a drought declaration for much of Southern California but here's why Northern California was left out.
People in a Roseville neighborhood say they are frustrated and scared following a series of reckless drivers doing donuts in their culdesac.