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Leonard Sperandeo American Airlines' flight made an emergency landing in Wichita, Kansas. Everyone had to rebook their flights, but he said there was only one ticket agent for a line of 150 passengers.
When they alerted the airline, they were told a second room would cost hundreds more than the other couple was willing to spend, but Les says the airline refused to refund the other couple's airline tickets.
The new FICO credit score formula could raise your credit, but some are raising concerns before it's even launched.
No one likes being in a car wreck, but when a tow truck comes to your aid, what happens if they leave even more damage?
Donna Salierno said her credit card took away her reward points when she found a fraudulent charge. When the company wouldn't return them, it was time to Call Kurtis.
Someone called Travis Hausauer claiming they were from Pacific Gas & Electric and that they were on their way to the Squeeze Inn to shut off the gas.
Often when you buy something, there's a warranty. But when Louis Margolies said the three-year warranty for their recliners expired early, it was time to Call Kurtis.
Some cell companies want you to pre-pay for service, but Mary Kay Sager called Kurtis when her company refused to refund money she paid in advance.
Rose Sandoval said the refrigerator she bought two years ago has had to be fixed every couple months. Is it a lemon?
CBS13 has learned the dealership that sold the Acura, confused two Joyce Silva's. Acura of Pleasanton says it sold the car to Joyce F. Silva of Pleasanton, but registered it by mistake to Joyce S. Silva of Manteca who was in their database because she once bought a car from a neighboring Lexus dealership which shares a database.
Some of these infomercials lure you in, but Richard said this company then tried to sell her several other products when she placed her order. And that tied up her credit card for days.
Comcast has since admitted over a 2 1/2 year span between July 2010 and December 2012, it listed 74,000 unlisted phone numbers by mistake.
Angela Davidson says she was sold when the CarMax sales associate told her the 2010 Dodge Ram she was looking to buy passed the company's 125+ point inspection. Days later, when she called Dodge for help pairing her cellphone to the truck, she was surprised to learn it had an unfixed recall over a rear axle issue.
Six years after her husband, an army war veteran died, the V.A. took 9-grand out of Susan Goodwin's bank account. She says it happened without warning or explanation.
Jodi Johnson's Toyota Tundra was found abandoned and burned 40 miles from her Rio Linda home in Marysville. She says despite reporting it in June to her insurer Progressive, they still have not paid her claim.
Bad Bunny featured a real wedding during his Super Bowl halftime show at Levi's Stadium in Santa Clara – a ceremony that was officiated by a pastor from Sacramento.
As the deadline approaches for Gov. Gavin Newsom's executive order mandating California state workers return to in-person work four days a week, there is a new bipartisan effort to change state law and allow the current telework structure to continue.
New state regulations approved this month are set to significantly reshape California's cardroom industry, with operators warning the changes would effectively outlaw blackjack-style games from within those facilities.
A deadly Sacramento street is about to get a traffic safety makeover.
The body of a missing Stockton mother, Lupita Ontiveros, was recovered from a canal after a dune buggy crash at the end of January, her family tells CBS Sacramento.
A deadly Sacramento street is about to get a traffic safety makeover.
Bad Bunny featured a real wedding during his Super Bowl halftime show at Levi's Stadium in Santa Clara – a ceremony that was officiated by a pastor from Sacramento.
The City of Sacramento is considering joining a growing list of California cities and counties creating rules to ban U.S. Immigration and Customs Enforcement operations on city property.
A proposed set of upgrades to Rio Americano High School's stadium is drawing both support and pushback, with the deadline approaching to submit public input as part of the project's environmental review.
Adoption is becoming the newest way to assist people who are homeless in Sacramento. Here is an inside look at the unusual fundraising effort at one local homeless shelter and how the money will help.
New state regulations approved this month are set to significantly reshape California's cardroom industry, with operators warning the changes would effectively outlaw blackjack-style games from within those facilities.
As the deadline approaches for Gov. Gavin Newsom's executive order mandating California state workers return to in-person work four days a week, there is a new bipartisan effort to change state law and allow the current telework structure to continue.
The Super Bowl LX countdown has the NFL trying to tackle concerns over U.S. Immigration and Customs Enforcement activity around Levi's Stadium.
A 59-vehicle pile-up shut down a main California highway Saturday morning as fog severely limited visibility.
A California Supreme Court ruling involving a Sacramento traffic stop bars police from stopping or ticketing drivers over loose marijuana, ruling that it's similar to spilled beer and not readily consumable.
Trey Murphy III made five 3-pointers and finished with 21 points, Jeremiah Fears scored 14 of his 20 in the second half and the New Orleans Pelicans sent the Sacramento Kings to their 13th straight loss Monday night, 120-94.
San Francisco 49ers defensive lineman Keion White was shot and injured early Monday morning in San Francisco, the team confirmed.
Google and Pepsi were among the best ads of the Big Game, while Coinbase and ai.com got failing grades, according to one ranking.
The 31-year-old Puerto Rican artist Bad Bunny took the stage on Sunday dressed in all white, donning a jersey with his last name, Ocasio, and the number 64.
The Seattle Seahawks defeated the New England Patriots Sunday to win the 2026 Super Bowl.
The City of Sacramento will pay $2.2 million in a civil settlement to a man suffering a traumatic brain injury after police fired a less lethal round at his head during the George Floyd protests.
As the deadline approaches for Gov. Gavin Newsom's executive order mandating California state workers return to in-person work four days a week, there is a new bipartisan effort to change state law and allow the current telework structure to continue.
A federal judge has blocked a California law from going into effect that would ban federal immigration agents from covering their faces but they will still be required to wear clear identification showing their agency and badge number.
The official DHS statistics, which had not been previously reported, provide the most detailed look yet into who ICE has arrested during the Trump administration's crackdown.
Yuba City is looking to crack down on unpermitted street vendors after seeing an uptick in unpermitted street food vendors over the past few years.
Health officials in the East Bay said a man has died from consuming toxic wild mushrooms, amid an ongoing spike in mushroom-related poisonings throughout California.
Health officials in Napa County confirmed Wednesday that a child has been diagnosed with measles in the county's first case in nearly 15 years.
The Harmony Health Street Medicine team spends their days visiting encampments and connecting with vulnerable people, meeting them where they are and offering care outside of a clinic and without barriers.
Kaiser Permanente has reached a lawsuit settlement over alleged patient data breaches involving Kaiser websites and mobile applications, with members eligible to receive a payment from a $46 million settlement fund, the health care giant announced.
After the ACA tax credit lapsed in December, enrollees are opting for less robust health plans or dropping coverage altogether.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
Clean-up has started in Chinese Camp after the TCU September Lightning Complex Fire ripped through the Gold Rush town earlier this month.
The fires burning in Calaveras and Tuolumne County caused air quality officials to issue a smoke advisory, warning people that the air quality may be unhealthy for sensitive groups.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
A deadly Sacramento street is about to get a traffic safety makeover.
Ashley Sharp reports.
New state regulations approved this month are set to significantly reshape California's cardroom industry, with operators warning the changes would effectively outlaw blackjack-style games from within those facilities.
The City of Sacramento will pay $2.2 million in a civil settlement to a man suffering a traumatic brain injury after police fired a less lethal round at his head during the George Floyd protests.
Steve Large reports.
