Flyers react to Southwest ending signature seating policy
Southwest and its seating policy are popular with travelers at Long Island MacArthur Airport. CBS New York's Carolyn Gusoff reports.
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Southwest and its seating policy are popular with travelers at Long Island MacArthur Airport. CBS New York's Carolyn Gusoff reports.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
The FAA is looking into a Southwest flight that veered off course while on approach to land at New York's LaGuardia Airport and may have buzzed the air traffic control tower.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
The ground stop delayed more than 1,500 flights on the East Coast due to a technical issue.
Discount carrier said "firewall failure" caused it to temporarily pause all flights Tuesday.
The proposed legislation also includes a limit on fees for baggage and seating.
The airline is upgrading its current crew scheduling software rather than replacing the entire system.
The airline canceled more than 16,000 flights during the busy Christmas travel week.
Southwest's flight fiasco over the holidays is expected to cost the airline hundreds of millions of dollars.
Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
After weeks of travel headaches, some lawmakers want to give travelers a bill of rights when they fly. Thousands of canceled flights left many people stranded, especially Southwest customers. CBS2's Ali Bauman explains.
This comes after Southwest canceled thousands of flights and stranded passengers last week.
After last week's air travel meltdown, some lawmakers are now calling for passengers to have more rights.
The plan would protect passengers following last week's Southwest Airlines meltdown.
The airline canceled another 2,300 flights Thursday before returning to normal operations today. CBS2's Christina Fan has the latest from LaGuardia Airport.
Carrier expects to resume normal operations Friday after canceling more than 13,000 trips following the huge winter storm.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
A big part of the misery is the mountains of luggage piled up at airports that were hard hit with bad weather.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
Southwest Airlines is now facing a federal investigation after canceling more than 15,000 flights in the past holiday week. The nightmare continues for tens of thousands of passengers trying to find another way to their destinations or still waiting for their luggage. CBS2's Jessi Mitchell reports.
The airline canceled thousands more flights Wednesday, and many who did make it to their destinations arrived without their luggage. CBS2's Jessi Mitchell has more from LaGuardia Airport.
The lines shortened significantly Tuesday as the travel mess started to get sorted out.
The travel nightmare is not over for some passengers just yet. CBS2's John Dias reports from LaGuardia Airport.
A CBS News New York investigation found online loopholes may be putting New York City's effort to prevent lithium-ion battery fires at risk.
President Joe Biden and first lady Jill Biden made a rare visit to Staten Island on Monday to honor service members and their families ahead of Thanksgiving.
Nico Hischier recorded his first career hat trick to give the New Jersey Devils a 5-2 win over the Nashville Predators.
Lucas Raymond scored the go-ahead goal in the third period and the Red Wings rallied to beat the Islanders 4-2.
The St. Louis Blues beat the New York Rangers 5-2 in Jim Montgomery's coaching debut.
A CBS News New York investigation found online loopholes may be putting New York City's effort to prevent lithium-ion battery fires at risk.
President Joe Biden and first lady Jill Biden made a rare visit to Staten Island on Monday to honor service members and their families ahead of Thanksgiving.
The mystery behind a wealthy New York couple's 1980 disappearance is starting to unravel after a team found their missing car in a Georgia pond.
New data shows car thefts at Port authority parking lots are spiking by more than 50% this quarter amid the annual holiday travel surge.
New York City is taking action against the contractor who was doing construction work on a building in the Bronx that partially collapsed in 2023.
A Thanksgiving storm is forecast to bring rain, and even snow, for some parts of New York and New Jersey.
Thanksgiving week starts Monday with partly sunny skies and temps in the mid 50s, but things will change from there.
The MTA announced the Federal Highway Administration has given congestion pricing the green light, clearing the way for it to start on Jan. 5, 2025.
After a long period of drought and fire hazards, we're getting an early taste of winter. New York, New Jersey and Connecticut have been desperate for rain.
The first major snowstorm of the season brought school closures, power outages, and heavy snow to our region, including to areas that badly needed it.
New data shows car thefts at Port authority parking lots are spiking by more than 50% this quarter amid the annual holiday travel surge.
A fire in Newark Saturday left more than 80 people - mostly senior citizens - homeless just days before Thanksgiving.
A Thanksgiving storm is forecast to bring rain, and even snow, for some parts of New York and New Jersey.
It's Thanksgiving week and what is expected to be a record number of people will be hitting the road or taking to the sky to celebrate.
New Jersey Sen. George Helmy said congestion pricing could drive businesses out of New York City and into the Garden State on "The Point with Marcia Kramer."
A Babylon boat yard went up in flames after an intoxicated woman drove the wrong way and crashed into boats, police said.
New Jersey Sen. George Helmy said congestion pricing could drive businesses out of New York City and into the Garden State on "The Point with Marcia Kramer."
Thanksgiving week starts Monday with partly sunny skies and temps in the mid 50s, but things will change from there.
The MTA announced the Federal Highway Administration has given congestion pricing the green light, clearing the way for it to start on Jan. 5, 2025.
After a long period of drought and fire hazards, we're getting an early taste of winter. New York, New Jersey and Connecticut have been desperate for rain.
President Joe Biden and first lady Jill Biden made a rare visit to Staten Island on Monday to honor service members and their families ahead of Thanksgiving.
U.S. Attorney for the Southern District Damian Williams announced plans to resign Monday.
Special counsel Jack Smith asked a federal judge to toss out the charges against President-elect Donald Trump in the case stemming from the 2020 election.
New Jersey Sen. George Helmy said congestion pricing could drive businesses out of New York City and into the Garden State on "The Point with Marcia Kramer."
Democrats say they're concerned or scared Trump will threaten their rights, but fewer than half feel motivated to oppose him.
Whole Foods Market stores in five states sold recalled carrots and celery sticks that could contain E. coli.
Lattes and other espresso-based drinks may not be available at some McDonald's restaurants due to a glitch with coffee machines.
The packaging label omitted a key ingredient, prompting a Food and Drug Administration recall.
The manufacturer of tumblers sold at Wawa stores says it has received four reports of cuts from the product's metal drinking straws.
Decision to cut topping comes as officials work to confirm source of E. coli outbreak linked to McDonald's Quarter Pounders.
New York's iconic Blue Man Group is packing it in after more than 30 years on stage.
Chuck Woolery was inducted into the American TV Game Show Hall of Fame in 2007 and earned a daytime Emmy nomination in 1978.
Lawyers for actor Jonathan Majors and Grace Jabbari agreed to dismiss the case with prejudice, according to a joint filing in Manhattan federal court.
Cynthia Erivo, Ariana Grande, AMC and fans react to the debate over in-theater singing during "Wicked."
A federal judge is deciding whether to release Sean "Diddy" Combs on bail as he awaits trial on sex trafficking and racketeering charges.
Nico Hischier recorded his first career hat trick to give the New Jersey Devils a 5-2 win over the Nashville Predators.
Lucas Raymond scored the go-ahead goal in the third period and the Red Wings rallied to beat the Islanders 4-2.
The St. Louis Blues beat the New York Rangers 5-2 in Jim Montgomery's coaching debut.
The Buccaneers rushed for four touchdowns in a 30-7 victory over the Giants and new starting quarterback Tommy DeVito on Sunday.
The New York Rangers lost to the Edmonton Oilers 6-2 on Saturday night.
Tenants in a six-story building in Queens say they were forced to climb stairs amid a six-week-long elevator outage.
The new Davis Center will bring back the wonder of skating and swimming alongside Harlem Meer in Central Park.
Thursday marks exactly 60 years since the Verrazzano-Narrows Bridge opened to much fanfare.
Nov. 29 is the last day for New York City restaurants to remove roadway dining sheds, which will now be seasonal under new regulations set by the City Council.
A new state-of-the-art trash system in NYCHA's Polo Grounds Towers in Harlem promises to tackle energy, rodent and recycling issues.
Dogs got decked out for the annual Tompkins Square Halloween Dog Parade in New York City's East Village on Saturday.
Cosplayers flooded New York City's Javits Center in October 2024 for the annual New York Comic Con convention.
Tens of thousands of people flooded Manhattan streets on June 2, 2024 for the 60th annual Israel Day on Fifth Parade.
The Francis Scott Key Bridge in Baltimore collapsed early Tuesday, March 26 after a column was struck by a container ship that reportedly lost power, sending vehicles and people into the Patapsco River.
The 50th Annual Village Halloween Parade drew massive crowds, celebrating the theme "Upside/Down:Inside/OUT."
Vanessa Murdock has the Tri-State Area's updated Monday night forecast on CBS News New York.
A CBS News New York investigation found online sellers may be putting New York City's effort to prevent lithium-ion battery fires at risk. Tim McNicholas reports.
President Joe Biden and first lady Jill Biden took a rare trip to Staten Island to honor service members and their families ahead of Thanksgiving. CBS News New York's Jennifer Bisram reports.
President-elect Donald Trump says he will impose tariffs on Mexico, Canada and China on day one in office. CBS News New York's Dick Brennan reports.
Though messy weather is on the way, the problems at Newark Airport started because of a shortage of air traffic controllers. CBS News New York's Naveen Dhaliwal reports.
