Flyers react to Southwest ending signature seating policy
Southwest and its seating policy are popular with travelers at Long Island MacArthur Airport. CBS New York's Carolyn Gusoff reports.
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Southwest and its seating policy are popular with travelers at Long Island MacArthur Airport. CBS New York's Carolyn Gusoff reports.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
The FAA is looking into a Southwest flight that veered off course while on approach to land at New York's LaGuardia Airport and may have buzzed the air traffic control tower.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
The ground stop delayed more than 1,500 flights on the East Coast due to a technical issue.
Discount carrier said "firewall failure" caused it to temporarily pause all flights Tuesday.
The proposed legislation also includes a limit on fees for baggage and seating.
The airline is upgrading its current crew scheduling software rather than replacing the entire system.
The airline canceled more than 16,000 flights during the busy Christmas travel week.
Southwest's flight fiasco over the holidays is expected to cost the airline hundreds of millions of dollars.
Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
After weeks of travel headaches, some lawmakers want to give travelers a bill of rights when they fly. Thousands of canceled flights left many people stranded, especially Southwest customers. CBS2's Ali Bauman explains.
This comes after Southwest canceled thousands of flights and stranded passengers last week.
After last week's air travel meltdown, some lawmakers are now calling for passengers to have more rights.
The plan would protect passengers following last week's Southwest Airlines meltdown.
The airline canceled another 2,300 flights Thursday before returning to normal operations today. CBS2's Christina Fan has the latest from LaGuardia Airport.
Carrier expects to resume normal operations Friday after canceling more than 13,000 trips following the huge winter storm.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
A big part of the misery is the mountains of luggage piled up at airports that were hard hit with bad weather.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
Southwest Airlines is now facing a federal investigation after canceling more than 15,000 flights in the past holiday week. The nightmare continues for tens of thousands of passengers trying to find another way to their destinations or still waiting for their luggage. CBS2's Jessi Mitchell reports.
The airline canceled thousands more flights Wednesday, and many who did make it to their destinations arrived without their luggage. CBS2's Jessi Mitchell has more from LaGuardia Airport.
The lines shortened significantly Tuesday as the travel mess started to get sorted out.
The travel nightmare is not over for some passengers just yet. CBS2's John Dias reports from LaGuardia Airport.
A very similar setup to Wednesday will be underway, with highs in the mid to upper 30s under mostly sunny skies.
The NYPD says New Yorkers shouldn't be alarmed if they spot drones in Lower Manhattan today because they are part of a pre-planned and permitted flight.
Volunteers delivered 14,000 meals to older New Yorkers on Christmas Day.
A Long Island father and son are having a Christmas like no other. They've just moved from a homeless shelter into their own apartment, thanks to Catholic Charities.
Some neighbors in a Harlem apartment building are spending Christmas gathered around stoves and electric heaters to stay warm after weeks without heat.
A very similar setup to Wednesday will be underway, with highs in the mid to upper 30s under mostly sunny skies.
The NYPD says New Yorkers shouldn't be alarmed if they spot drones in Lower Manhattan today because they are part of a pre-planned and permitted flight.
Volunteers delivered 14,000 meals to older New Yorkers on Christmas Day.
A Long Island father and son are having a Christmas like no other. They've just moved from a homeless shelter into their own apartment, thanks to Catholic Charities.
Some neighbors in a Harlem apartment building are spending Christmas gathered around stoves and electric heaters to stay warm after weeks without heat.
A very similar setup to Wednesday will be underway, with highs in the mid to upper 30s under mostly sunny skies.
The National Weather Service says snow depth in Central Park was 1 inch at 7 a.m. Christmas morning. That's the minimum amount of snow needed to make it officially a White Christmas.
Some light snow is moving through NYC and the surrounding New York and New Jersey area today, just in time for Christmas Eve.
New York City congestion pricing cleared late legal challenges in Manhattan and Rockland County, keeping it on track to start Jan. 5, 2025.
NYC is facing the coldest weather in a while, and New York and New Jersey could be in for a White Christmas with snow on the way.
A very similar setup to Wednesday will be underway, with highs in the mid to upper 30s under mostly sunny skies.
The National Weather Service says snow depth in Central Park was 1 inch at 7 a.m. Christmas morning. That's the minimum amount of snow needed to make it officially a White Christmas.
Festivities begin before Christmas Day as families celebrate the Feast of the Seven Fishes.
Some light snow is moving through NYC and the surrounding New York and New Jersey area today, just in time for Christmas Eve.
Some residents in Central New Jersey say their water still has an odd taste and odor, forcing them to drink bottled water this holiday season.
A very similar setup to Wednesday will be underway, with highs in the mid to upper 30s under mostly sunny skies.
A Long Island father and son are having a Christmas like no other. They've just moved from a homeless shelter into their own apartment, thanks to Catholic Charities.
The National Weather Service says snow depth in Central Park was 1 inch at 7 a.m. Christmas morning. That's the minimum amount of snow needed to make it officially a White Christmas.
A judge has ordered the bankrupt Harborside in Port Washington back to the negotiating table to address millions owed to residents.
New York City congestion pricing cleared late legal challenges in Manhattan and Rockland County, keeping it on track to start Jan. 5, 2025.
Former President Bill Clinton remains in "good spirits," a spokesman said.
New York City congestion pricing cleared late legal challenges in Manhattan and Rockland County, keeping it on track to start Jan. 5, 2025.
President Biden is granting clemency to 37 of the 40 federal inmates facing death sentences. Their sentences will be commuted to life in prison without the possibility of parole.
A report by the House Ethics Committee found former Rep. Matt Gaetz paid multiple women, including a 17-year-old girl, for sex.
Funding for the World Trade Center Health Program past 2027 was excluded from the federal budget on Friday as Congress scrambled to avert a government shutdown.
A new course at Albert Einstein College of Medicine in the Bronx aims to help medical students understand the community they serve.
A woman who lost her jaw after being caught in a crossfire in Ukraine can smile again thanks to transformative surgery in New York.
Some 13 oz. bags of Lay's Classic Potato Chips may contain an undeclared allergen, according to the snack company.
New York Congressman-elect George Latimer expects "major pushback" to Robert F. Kennedy Jr.'s potential vaccine policy if he heads Donald Trump's Health and Human Services Department.
A breakthrough treatment is making a huge difference for stroke survivors, improving hand and arm function, and their quality of life.
Just shy of his 70th birthday, Denzel Washington has a new line to add to an already impressive résumé.
Sean "Diddy" Combs was back in federal court in Lower Manhattan on Wednesday for a pretrial hearing.
A spokesperson for Foxx said that he had to get stitches after he was hit in the face by a glass thrown from someone else in the restaurant.
Sean "Diddy" Combs filed a motion Friday to dismiss his appeal for bail, meaning he will stay in jail until his trial on sex trafficking charges in May 2025.
Jamie Foxx opened up about why he was hospitalized for several weeks in April 2023.
Mikal Bridges scored a season-high 41 points, and the Knicks overcame 42 from Victor Wembanyama to edge the Spurs 117-114 on Wednesday.
Rasmus Dahlin had four assists and the Sabres stopped a 13-game slide by routing the Islanders 7-1 on Monday night.
Karl-Anthony Towns and OG Anunoby combined for 62 points in the Knicks' fourth straight win, 139-125 over the Raptors on Monday night.
Bam Adebayo scored 17 of his 23 points in the second half and the Heat snapped a three-game skid with a 110-95 win over the Nets on Monday night.
The Devils pounded the Rangers 5-0 on Monday, sending New York to its 13th loss in its last 17 games.
Volunteers delivered 14,000 meals to older New Yorkers on Christmas Day.
People living in one Harlem apartment building say they are freezing as they await a new boiler system.
Local residents are at odds with the Forest Hills Stadium concert venue over what they say is excessive noise.
Clients of the Emma L. Bowen Center's Rainbow Clubhouse and substance abuse recovery programs participated in a photography project to share positive perspectives.
As Hanukkah approaches, the Brooklyn organization is in a race against time to deliver gifts to children battling illnesses.
Dogs got decked out for the annual Tompkins Square Halloween Dog Parade in New York City's East Village on Saturday.
Cosplayers flooded New York City's Javits Center in October 2024 for the annual New York Comic Con convention.
Tens of thousands of people flooded Manhattan streets on June 2, 2024 for the 60th annual Israel Day on Fifth Parade.
The Francis Scott Key Bridge in Baltimore collapsed early Tuesday, March 26 after a column was struck by a container ship that reportedly lost power, sending vehicles and people into the Patapsco River.
The 50th Annual Village Halloween Parade drew massive crowds, celebrating the theme "Upside/Down:Inside/OUT."
CBS News New York's Tony Sadiku has the First Alert Weather forecast, which shows that while temperatures will rise, more rounds of rain are on the way.
Officials with the NYPD say there will be a prescheduled and permitted drone flight in the vicinity of the World Trade Center Thursday.
A suspect is in custody after two people were slashed in Grand Central Station Christmas Eve.
The precipitation looks like it will be on and off well into next week. In the interim, try to take advantage of the sun on Thursday and Friday. CBS News New York's Craig Allen has your forecast.
CBS News New York's Alecia Reid spoke with witnesses, some of whom helped to save victims.
