Southwest Airlines ending free checked bags policy for many passengers
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
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Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
Southwest and its seating policy are popular with travelers at Long Island MacArthur Airport. CBS New York's Carolyn Gusoff reports.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
The FAA is looking into a Southwest flight that veered off course while on approach to land at New York's LaGuardia Airport and may have buzzed the air traffic control tower.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
The ground stop delayed more than 1,500 flights on the East Coast due to a technical issue.
Discount carrier said "firewall failure" caused it to temporarily pause all flights Tuesday.
The proposed legislation also includes a limit on fees for baggage and seating.
The airline is upgrading its current crew scheduling software rather than replacing the entire system.
The airline canceled more than 16,000 flights during the busy Christmas travel week.
Southwest's flight fiasco over the holidays is expected to cost the airline hundreds of millions of dollars.
Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
After weeks of travel headaches, some lawmakers want to give travelers a bill of rights when they fly. Thousands of canceled flights left many people stranded, especially Southwest customers. CBS2's Ali Bauman explains.
This comes after Southwest canceled thousands of flights and stranded passengers last week.
After last week's air travel meltdown, some lawmakers are now calling for passengers to have more rights.
The plan would protect passengers following last week's Southwest Airlines meltdown.
The airline canceled another 2,300 flights Thursday before returning to normal operations today. CBS2's Christina Fan has the latest from LaGuardia Airport.
Carrier expects to resume normal operations Friday after canceling more than 13,000 trips following the huge winter storm.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
A big part of the misery is the mountains of luggage piled up at airports that were hard hit with bad weather.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
Southwest Airlines is now facing a federal investigation after canceling more than 15,000 flights in the past holiday week. The nightmare continues for tens of thousands of passengers trying to find another way to their destinations or still waiting for their luggage. CBS2's Jessi Mitchell reports.
The airline canceled thousands more flights Wednesday, and many who did make it to their destinations arrived without their luggage. CBS2's Jessi Mitchell has more from LaGuardia Airport.
The lines shortened significantly Tuesday as the travel mess started to get sorted out.
Luigi Mangione pleaded not guilty Friday to federal murder and stalking charges.
Bar managers in a popular New York City restaurant district say they requested outdoor liquor licenses months ago and still don't have them.
The Toronto Blue Jays beat New York 4-2 on Friday night, snapping a five-game losing streak.
The Washington National rallied to beat the Mets 5-4 on Friday night, ending New York's seven-game winning streak.
After a very warm and dry week, beneficial rain is on the way to the Tri-State Area for late Friday into Saturday.
Bar managers in a popular New York City restaurant district say they requested outdoor liquor licenses months ago and still don't have them.
After a very warm and dry week, beneficial rain is on the way to the Tri-State Area for late Friday into Saturday.
Prosecutors at Sean "Diddy" Combs ' upcoming federal sex trafficking trial can show jurors video of the hip-hop mogul hitting and kicking one of his accusers in a Los Angeles hotel hallway, a judge ruled at a hearing Friday.
New York restaurant leaders and state officials share outrage of renaming of NY Strip Steak
In honor of Arbor Day, Bronx Borough President Vanessa Gibson is calling on more funding for the borough's green spaces and the planting of more trees.
After a very warm and dry week, beneficial rain is on the way to the Tri-State Area for late Friday into Saturday.
Easter Sunday looks great, as the sun will stick around, but temperatures will be more more comfortable in the upper 60s.
The stock market's wild ride is having an impact on families who use a 529 college savings account, a tax-free way for parents to save for educational expenses.
The man who said his stepmother held him captive for two decades has released his first public statement.
Wind gusts between 30-45 mph will persist into Wednesday across the Tri-State Area
After a very warm and dry week, beneficial rain is on the way to the Tri-State Area for late Friday into Saturday.
New Jersey firefighters are confident the wildfire burning for days in Ocean County will be fully contained over the weekend.
Nearly a dozen people have been arrested in a takedown of an organized car theft ring in New Jersey, authorities announced Friday.
I-80 will not fully reopen at the end of May because sinkhole repairs are taking longer than expected, the New Jersey Department of Transportation says.
New York City isn't the only area impacted by the wildfire smoke from Ocean County, N.J. A hazy sky hovered over the entire region.
A family says their newborn son nearly bled to death and is fighting for his life after he was circumcised at a New York City hospital.
George Santos was sentenced to more than seven years in prison on federal wire fraud and identity theft charges Friday in New York.
While some say the end of the Las Vegas Sands casino deal is a win, the Nassau County executive said there's interest from other bidders.
The developer who planned to turn Long Island's Nassau Coliseum site into a casino has pulled the plug on the project.
Police on Long Island have released the identities of a mother and child whose remains were found near Gilgo Beach nearly three decades ago.
George Santos was sentenced to more than seven years in prison on federal wire fraud and identity theft charges Friday in New York.
After a leaked Trump administration budget draft showed cuts to the suicide prevention hotline dedicated to helping LGBTQ+ youth, advocates in New York are sounding the alarm.
Columbia University activist Mahmoud Khalil's attorneys are asking an immigration judge to terminate his deportation case.
The NYC Council passed the Helicopter Oversight Act, which bans certain nonessential flights unless operators make safety upgrades.
New York Attorney General Letitia James' lawyer says mortgage fraud allegations against her are "improper political retribution" by Trump administration officials.
A family says their newborn son nearly bled to death and is fighting for his life after he was circumcised at a New York City hospital.
After a leaked Trump administration budget draft showed cuts to the suicide prevention hotline dedicated to helping LGBTQ+ youth, advocates in New York are sounding the alarm.
Doctors in New York City were able to save the lives of three children with one heart transplant. Here's how.
A grieving family in Queens wants answers after a young woman died two weeks after giving birth to twins. They believe it was due to complications with her C-section, but say the hospital is not giving them any answers.
A Long Island woman accused of forging vaccination records of students did not appear in court for her arraignment.
Prosecutors at Sean "Diddy" Combs ' upcoming federal sex trafficking trial can show jurors video of the hip-hop mogul hitting and kicking one of his accusers in a Los Angeles hotel hallway, a judge ruled at a hearing Friday.
Harvey Weinstein's retrial started with opening statements in NYC, five years after the original was a catalyst in the #MeToo movement.
Opening statements are set for Wednesday in former movie mogul Harvey Weinstein's rape retrial.
The world famous Radio City Rockettes are holding auditions in New York City Tuesday.
Sean "Diddy" Combs was back in court Friday as a judge denies to delay his sex trafficking and racketeering trial by two months.
The Toronto Blue Jays beat New York 4-2 on Friday night, snapping a five-game losing streak.
The Washington National rallied to beat the Mets 5-4 on Friday night, ending New York's seven-game winning streak.
The New York Giants picked quarterback Jaxson Dart after trading their way back into the first round of the 2025 NFL Draft.
Karl-Anthony Towns scored 31 points, Jalen Brunson had 30 and the New York Knicks held on for a 118-116 win over the Detroit Pistons on Thursday night to take a 2-1 lead in the first-round series.
The New York Jets selected Missouri offensive tackle Armand Membou with the No. 7 overall pick in the NFL draft.
New York restaurant leaders and state officials share outrage of renaming of NY Strip Steak
In honor of Arbor Day, Bronx Borough President Vanessa Gibson is calling on more funding for the borough's green spaces and the planting of more trees.
A community of bird lovers in Brooklyn is raising concerns after they say dozens of pigeons vanished from a local park.
The New York City Department of Parks and Recreation has announced plans to ban bikes on the Rockaway Boardwalk during peak hours this summer.
A first-of-its-kind exhibit in Brooklyn features works of art made by people in custody at Rikers Island.
Dogs got decked out for the annual Tompkins Square Halloween Dog Parade in New York City's East Village on Saturday.
Cosplayers flooded New York City's Javits Center in October 2024 for the annual New York Comic Con convention.
Tens of thousands of people flooded Manhattan streets on June 2, 2024 for the 60th annual Israel Day on Fifth Parade.
The Francis Scott Key Bridge in Baltimore collapsed early Tuesday, March 26 after a column was struck by a container ship that reportedly lost power, sending vehicles and people into the Patapsco River.
The 50th Annual Village Halloween Parade drew massive crowds, celebrating the theme "Upside/Down:Inside/OUT."
CBS News New York's Rob Marciano has your First Alert Forecast for April 25 at 11 p.m.
Some bar and restaurant managers in the Financial District say they applied for outdoor liquor licenses months ago, but CBS News New York's Derick Waller reports they've been left high and dry.
George Santos has been sentenced to seven years in prison. The disgraced former U.S. congressman sobbed as he learned his fate. CBS News New York's Lisa Rozner reports.
A jersey Kobe Bryant wore during his LA Lakers pre-season and regular season debuts sold for $7 million at a New York auction this week.
The world is preparing to say goodbye to Pope Francis. His funeral will be held Saturday at the Vatican. CBS News New York's Tony Aiello reports.
