Flyers react to Southwest ending signature seating policy
Southwest and its seating policy are popular with travelers at Long Island MacArthur Airport. CBS New York's Carolyn Gusoff reports.
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Southwest and its seating policy are popular with travelers at Long Island MacArthur Airport. CBS New York's Carolyn Gusoff reports.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
The FAA is looking into a Southwest flight that veered off course while on approach to land at New York's LaGuardia Airport and may have buzzed the air traffic control tower.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
The ground stop delayed more than 1,500 flights on the East Coast due to a technical issue.
Discount carrier said "firewall failure" caused it to temporarily pause all flights Tuesday.
The proposed legislation also includes a limit on fees for baggage and seating.
The airline is upgrading its current crew scheduling software rather than replacing the entire system.
The airline canceled more than 16,000 flights during the busy Christmas travel week.
Southwest's flight fiasco over the holidays is expected to cost the airline hundreds of millions of dollars.
Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
After weeks of travel headaches, some lawmakers want to give travelers a bill of rights when they fly. Thousands of canceled flights left many people stranded, especially Southwest customers. CBS2's Ali Bauman explains.
This comes after Southwest canceled thousands of flights and stranded passengers last week.
After last week's air travel meltdown, some lawmakers are now calling for passengers to have more rights.
The plan would protect passengers following last week's Southwest Airlines meltdown.
The airline canceled another 2,300 flights Thursday before returning to normal operations today. CBS2's Christina Fan has the latest from LaGuardia Airport.
Carrier expects to resume normal operations Friday after canceling more than 13,000 trips following the huge winter storm.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
A big part of the misery is the mountains of luggage piled up at airports that were hard hit with bad weather.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
Southwest Airlines is now facing a federal investigation after canceling more than 15,000 flights in the past holiday week. The nightmare continues for tens of thousands of passengers trying to find another way to their destinations or still waiting for their luggage. CBS2's Jessi Mitchell reports.
The airline canceled thousands more flights Wednesday, and many who did make it to their destinations arrived without their luggage. CBS2's Jessi Mitchell has more from LaGuardia Airport.
The lines shortened significantly Tuesday as the travel mess started to get sorted out.
The travel nightmare is not over for some passengers just yet. CBS2's John Dias reports from LaGuardia Airport.
A Washington Heights home invasion that ended with a fatal fall early Saturday morning is under investigation.
It's Thanksgiving week and what is expected to be a record number of people will be hitting the road or taking to the sky to celebrate.
The Buccaneers rushed for four touchdowns in a 30-7 victory over the Giants and new starting quarterback Tommy DeVito on Sunday.
New Jersey Sen. George Helmy said congestion pricing could drive businesses out of New York City and into the Garden State on "The Point with Marcia Kramer."
Chuck Woolery was inducted into the American TV Game Show Hall of Fame in 2007 and earned a daytime Emmy nomination in 1978.
A Washington Heights home invasion that ended with a fatal fall early Saturday morning is under investigation.
It's Thanksgiving week and what is expected to be a record number of people will be hitting the road or taking to the sky to celebrate.
New Jersey Sen. George Helmy said congestion pricing could drive businesses out of New York City and into the Garden State on "The Point with Marcia Kramer."
Sunday features a mix of sun and clouds with near-normal temperatures in the Tri-State Area, but we could see big changes on Thanksgiving.
New York City police are searching for a gunman who fatally shot a man in a parking lot in Far Rockaway, Queens overnight.
Sunday features a mix of sun and clouds with near-normal temperatures in the Tri-State Area, but we could see big changes on Thanksgiving.
The MTA announced the Federal Highway Administration has given congestion pricing the green light, clearing the way for it to start on Jan. 5, 2025.
After a long period of drought and fire hazards, we're getting an early taste of winter. New York, New Jersey and Connecticut have been desperate for rain.
The first major snowstorm of the season brought school closures, power outages, and heavy snow to our region, including to areas that badly needed it.
Jodi Rell, who became Connecticut's second female governor when John Rowland resigned in a corruption scandal, has died at 78.
It's Thanksgiving week and what is expected to be a record number of people will be hitting the road or taking to the sky to celebrate.
New Jersey Sen. George Helmy said congestion pricing could drive businesses out of New York City and into the Garden State on "The Point with Marcia Kramer."
Sunday features a mix of sun and clouds with near-normal temperatures in the Tri-State Area, but we could see big changes on Thanksgiving.
A fire in Bayonne displaced several families and caused a day care to evacuate Friday.
A Hudson Valley woman says her car was driven from Queens to New Jersey after she parked at an unlicensed long-term parking lot near John F. Kennedy International Airport.
New Jersey Sen. George Helmy said congestion pricing could drive businesses out of New York City and into the Garden State on "The Point with Marcia Kramer."
Sunday features a mix of sun and clouds with near-normal temperatures in the Tri-State Area, but we could see big changes on Thanksgiving.
The MTA announced the Federal Highway Administration has given congestion pricing the green light, clearing the way for it to start on Jan. 5, 2025.
After a long period of drought and fire hazards, we're getting an early taste of winter. New York, New Jersey and Connecticut have been desperate for rain.
The first major snowstorm of the season brought school closures, power outages, and heavy snow to our region, including to areas that badly needed it.
New Jersey Sen. George Helmy said congestion pricing could drive businesses out of New York City and into the Garden State on "The Point with Marcia Kramer."
Democrats say they're concerned or scared Trump will threaten their rights, but fewer than half feel motivated to oppose him.
New York has repealed a seldom-used law over a century old that made it a crime to cheat on your spouse.
The New York Department of Motor Vehicles has overhauled its point system, and the points drivers accrue are going to stay on their record longer.
A New York City Councilmember is taking the city's Department of Homeless Services to task, saying it needs to do a better job managing food at the city's migrant shelters.
Whole Foods Market stores in five states sold recalled carrots and celery sticks that could contain E. coli.
Lattes and other espresso-based drinks may not be available at some McDonald's restaurants due to a glitch with coffee machines.
The packaging label omitted a key ingredient, prompting a Food and Drug Administration recall.
The manufacturer of tumblers sold at Wawa stores says it has received four reports of cuts from the product's metal drinking straws.
Decision to cut topping comes as officials work to confirm source of E. coli outbreak linked to McDonald's Quarter Pounders.
Chuck Woolery was inducted into the American TV Game Show Hall of Fame in 2007 and earned a daytime Emmy nomination in 1978.
Lawyers for actor Jonathan Majors and Grace Jabbari agreed to dismiss the case with prejudice, according to a joint filing in Manhattan federal court.
Cynthia Erivo, Ariana Grande, AMC and fans react to the debate over in-theater singing during "Wicked."
A federal judge is deciding whether to release Sean "Diddy" Combs on bail as he awaits trial on sex trafficking and racketeering charges.
Chris Stapleton took home four Country Music Association Awards and hardly left the stage on Wednesday night, while an absent Morgan Wallen won the night's biggest prize, entertainer of the year.
The Buccaneers rushed for four touchdowns in a 30-7 victory over the Giants and new starting quarterback Tommy DeVito on Sunday.
The New York Rangers lost to the Edmonton Oilers 6-2 on Saturday night.
The New York Islanders beat the St. Louis Blues on Saturday night to end a three-game skid.
Tomas Tatar had a goal and an assist and the New Jersey Devils beat the Washington Capitals on Saturday night.
The New York Red Bulls posted a 2-0 victory over New York City FC in an Eastern Conference semifinal on Saturday night.
The new Davis Center will bring back the wonder of skating and swimming alongside Harlem Meer in Central Park.
Thursday marks exactly 60 years since the Verrazzano-Narrows Bridge opened to much fanfare.
Nov. 29 is the last day for New York City restaurants to remove roadway dining sheds, which will now be seasonal under new regulations set by the City Council.
A new state-of-the-art trash system in NYCHA's Polo Grounds Towers in Harlem promises to tackle energy, rodent and recycling issues.
Families in Central Harlem will soon settle into their new homes at Marcus Garvey Village, which also brings free gathering spaces to the community and an LGBTQ center.
Dogs got decked out for the annual Tompkins Square Halloween Dog Parade in New York City's East Village on Saturday.
Cosplayers flooded New York City's Javits Center in October 2024 for the annual New York Comic Con convention.
Tens of thousands of people flooded Manhattan streets on June 2, 2024 for the 60th annual Israel Day on Fifth Parade.
The Francis Scott Key Bridge in Baltimore collapsed early Tuesday, March 26 after a column was struck by a container ship that reportedly lost power, sending vehicles and people into the Patapsco River.
The 50th Annual Village Halloween Parade drew massive crowds, celebrating the theme "Upside/Down:Inside/OUT."
The big-budget musical "Wicked" debuted in the top spot with $114 million. "Gladiator II" also had a strong showing, pulling in $55.5 million. CBS News New York's Jessica Moore reports.
Families of fallen FDNY firefighters rode with Santa to FAO Schwarz at Rockefeller Center on Sunday, and they had the famous store to themselves as they stocked up on holiday toys. CBS News New York's Jessica Moore reports.
CBS News New York's Vanessa Murdock has the latest forecast, which could impact holiday travel.
CBS News New York's Kristie Keleshian has more on how two organizations are helping those in need as the holiday quickly approaches.
Sen. Kirsten Gillibrand is asking Congress to pass a $100 billion disaster relief package by the end of the year. CBS News New York's Jessica Moore reports.
