Flyers react to Southwest ending signature seating policy
Southwest and its seating policy are popular with travelers at Long Island MacArthur Airport. CBS New York's Carolyn Gusoff reports.
Watch CBS News
Southwest and its seating policy are popular with travelers at Long Island MacArthur Airport. CBS New York's Carolyn Gusoff reports.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
The FAA is looking into a Southwest flight that veered off course while on approach to land at New York's LaGuardia Airport and may have buzzed the air traffic control tower.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
The ground stop delayed more than 1,500 flights on the East Coast due to a technical issue.
Discount carrier said "firewall failure" caused it to temporarily pause all flights Tuesday.
The proposed legislation also includes a limit on fees for baggage and seating.
The airline is upgrading its current crew scheduling software rather than replacing the entire system.
The airline canceled more than 16,000 flights during the busy Christmas travel week.
Southwest's flight fiasco over the holidays is expected to cost the airline hundreds of millions of dollars.
Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
After weeks of travel headaches, some lawmakers want to give travelers a bill of rights when they fly. Thousands of canceled flights left many people stranded, especially Southwest customers. CBS2's Ali Bauman explains.
This comes after Southwest canceled thousands of flights and stranded passengers last week.
After last week's air travel meltdown, some lawmakers are now calling for passengers to have more rights.
The plan would protect passengers following last week's Southwest Airlines meltdown.
The airline canceled another 2,300 flights Thursday before returning to normal operations today. CBS2's Christina Fan has the latest from LaGuardia Airport.
Carrier expects to resume normal operations Friday after canceling more than 13,000 trips following the huge winter storm.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
A big part of the misery is the mountains of luggage piled up at airports that were hard hit with bad weather.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
Southwest Airlines is now facing a federal investigation after canceling more than 15,000 flights in the past holiday week. The nightmare continues for tens of thousands of passengers trying to find another way to their destinations or still waiting for their luggage. CBS2's Jessi Mitchell reports.
The airline canceled thousands more flights Wednesday, and many who did make it to their destinations arrived without their luggage. CBS2's Jessi Mitchell has more from LaGuardia Airport.
The lines shortened significantly Tuesday as the travel mess started to get sorted out.
The travel nightmare is not over for some passengers just yet. CBS2's John Dias reports from LaGuardia Airport.
Despite temperatures 20 degrees cooler than yesterday, today feels much closer to normal for early November.
Blake Coleman scored twice and Dan Vladar stopped 22 shots in his third career shutout as the Calgary Flames beat the New Jersey Devils 3-0.
Forty-seven states and the District of Columbia allow voters to track the status of their ballot. Find out how to check yours.
Follow live as Vice President Kamala Harris and former President Donald Trump enter the final weekend of the campaign in the 2024 election, as polls remain tight.
Cam Thomas scored 10 of his 32 points in the fourth quarter to help the Brooklyn Nets beat the Chicago Bulls on Friday night.
Despite temperatures 20 degrees cooler than yesterday, today feels much closer to normal for early November.
A new law went into effect Friday lowering the number of driver's license suspensions that can result in a felony in New York.
A firefighter was seriously injured Friday after falling about 40 feet while battling a building fire in Hamilton Heights. The blaze left nearly 100 people displaced.
Ahead of Sunday's race, event organizers and runners met at the finish line Friday for the traditional opening ceremony for the 2024 TCS New York City Marathon.
Although the Red Flag Warning was issued for only Friday, the threat of wildfires across the region will persist until the pattern switches back to wet. As of now, a pattern change does not look likely in the short term.
Despite temperatures 20 degrees cooler than yesterday, today feels much closer to normal for early November.
The state of Connecticut is sending all its towns and cities fire suppression devices to help safeguard ballot drop boxes.
A rescued squirrel who became a social media star called Peanut has been euthanized after New York state authorities seized it during a raid.
Police say a shooting at the University of Bridgeport was an isolated incident that did not involve students.
The Halloween weather forecast for 2024 shows several record highs are in jeopardy around New York and New Jersey.
Despite temperatures 20 degrees cooler than yesterday, today feels much closer to normal for early November.
A boil water advisory has been lifted for Somerville, Bridgewater and Raritan Borough in New Jersey.
Homes were evacuated in Morris County, New Jersey on Friday because of a wildfire.
Although the Red Flag Warning was issued for only Friday, the threat of wildfires across the region will persist until the pattern switches back to wet. As of now, a pattern change does not look likely in the short term.
The PATH Hoboken station will close for nearly a month in early 2025 for repairs, the Port Authority announced Thursday.
Despite temperatures 20 degrees cooler than yesterday, today feels much closer to normal for early November.
A new law went into effect Friday lowering the number of driver's license suspensions that can result in a felony in New York.
Although the Red Flag Warning was issued for only Friday, the threat of wildfires across the region will persist until the pattern switches back to wet. As of now, a pattern change does not look likely in the short term.
The New York state trooper who was shot in the leg on Long Island was released from the hospital Friday.
An all-out manhunt is underway after a New York State Police trooper was shot by a driver on the Southern State Parkway.
Forty-seven states and the District of Columbia allow voters to track the status of their ballot. Find out how to check yours.
Follow live as Vice President Kamala Harris and former President Donald Trump enter the final weekend of the campaign in the 2024 election, as polls remain tight.
A new law went into effect Friday lowering the number of driver's license suspensions that can result in a felony in New York.
New York City Mayor Eric Adams was back in court Friday afternoon. A judge set his trial date for April as his attorney sought to get the bribery charge against him dismissed.
Going into the final weekend before the 2024 U.S. presidential election, Kamala Harris and Donald Trump are crisscrossing the battleground states.
The manufacturer of tumblers sold at Wawa stores says it has received four reports of cuts from the product's metal drinking straws.
Decision to cut topping comes as officials work to confirm source of E. coli outbreak linked to McDonald's Quarter Pounders.
Gov. Kathy Hochul on Tuesday announced a $150 million investment in a new state-of-the-art cell and gene therapy hub to be built on Long Island.
Dozens of New York and New Jersey schools are impacted by a recall of meat and poultry products potentially contaminated with listeria.
The worst rates of the infection known as "walking pneumonia" or "white lung pneumonia" are in young children ages 2 to 4 years old.
Rapper Tekashi 6ix9ine has been arrested in New York City for alleged violations of the conditions of supervised release that were set when he was sentenced several years ago to two years in prison in a racketeering case.
Teri Garr rose from being a background dancer in Elvis Presley movies to co-star in such favorites as "Young Frankenstein" and "Tootsie."
Timothée Chalamet surprised the crowd at his own look-alike contest at Washington Square Park in Manhattan.
The lead singer-songwriter for the superstar band Fleetwood Mac who became a superstar solo artist talks about her latest song, "The Lighthouse," that was inspired by her own experience with abortion, and a strong desire to "do something."
Cardi B says she's been hospitalized with a medical emergency and will have to miss her scheduled performance at ONE Musicfest in Atlanta.
Blake Coleman scored twice and Dan Vladar stopped 22 shots in his third career shutout as the Calgary Flames beat the New Jersey Devils 3-0.
Cam Thomas scored 10 of his 32 points in the fourth quarter to help the Brooklyn Nets beat the Chicago Bulls on Friday night.
Igor Shesterkin stopped 40 shots and the New York Rangers beat the Ottawa Senators on Friday night.
Bo Horvat and Maxim Tsyplakov each had a goal and an assist, helping the New York Islanders beat the Buffalo Sabres 4-3.
The New York Knicks beat Detroit on Friday for their 16th straight victory over the Pistons.
In the Queens neighborhood known as Little Guyana, preparations are underway for the community's annual Diwali festival.
The Bergen Beach home on East 72nd Street and Avenue K has become a neighborhood attraction.
The landmarked library branch in Harlem underwent a $34.4 million renovation from top to bottom.
A Brooklyn-based nonprofit is working to make a positive change in the form of student graduations in the community.
A Harlem preschool teacher was honored Monday for his three decades of serving students, some as young as 3 years old.
Dogs got decked out for the annual Tompkins Square Halloween Dog Parade in New York City's East Village on Saturday.
Cosplayers flooded New York City's Javits Center in October 2024 for the annual New York Comic Con convention.
Tens of thousands of people flooded Manhattan streets on June 2, 2024 for the 60th annual Israel Day on Fifth Parade.
The Francis Scott Key Bridge in Baltimore collapsed early Tuesday, March 26 after a column was struck by a container ship that reportedly lost power, sending vehicles and people into the Patapsco River.
The 50th Annual Village Halloween Parade drew massive crowds, celebrating the theme "Upside/Down:Inside/OUT."
Laurent Francois, co-founder of Le Botaniste, shows us how to turn the fall harvest into delicious holiday dishes.
Tony Sadiku has the Tri-State Area's updated Saturday morning forecast on CBS News New York.
In theory, you should be able to get more rest when daylight saving time ends. But a new study suggests it's not that simple.
Vice President Harris and Former President Trump are putting it all on the line in the final weekend of campaigning. CBS News New York's Bradley Blackburn reports.
A firefighter suffered serious injuries after falling nearly 40 feet while battling the fire in Hamilton Heights. CBS News New York's John Dias reports.
