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They say the service won't give them their money back, even though the trip was supposed to be fully refundable. CBS News New York's Tim McNicholas found out they're not the only ones complaining.
Receiving a product in the mail you didn't order can indicate a scam, consumer advocates warn. Here's what to know.
A New York City company promoted "$0 cost" COVID tests, then got over 100 complaints after people were told they may owe hundreds.
Scammers can now use apps to show up as a trusted number, including the number for your bank.
The One Hundred Club of Montclair says it's owed over $3,000 from a December 2022 event.
Scammers are on the prowl for fans eager to catch their favorite acts. Follow these tips to avoid getting ripped off.
The Better Business Bureau's website listed 106 customer complaints and gave Monkey Feet an F rating. CBS2's Natalie Duddridge reports.
Karl-Anthony Towns had 32 points and 20 rebounds in his return to Minnesota, leading the inspired Knicks past the Timberwolves on Thursday night.
The Brooklyn Nets overcame a 10-point deficit and beat the Toronto Raptors on Thursday night.
The Columbus Blue Jackets snapped a five-game skid with a victory over the New Jersey Devils on Thursday night.
Some New Jersey American Water customers say their water is coming out brown or has an unusual taste or odor.
The New Jersey Supreme Court has put a hold on an appeals court decision to put the Paterson Police Department back under local control.
Mets owner Steve Cohen's Metropolitan Park casino complex proposal has picked up steam after gaining the Queens borough president's approval.
Parts of the MTA's emergency exit infrastructure are in a hazardous state of disrepair, according to a new audit report.
The Riverside Church of New York announced this week plans to close its Weekday School after 95 years of caring for local children.
Luigi Mangione was charged with four federal crimes Thursday in the killing of UnitedHealthcare CEO Brian Thompson. The federal charges are significant because they open the possibility of him facing the death penalty.
Ramon Rivera, the man accused of randomly stabbing three people to death in Manhattan, pleads not guilty to murder charges.
We're in for a generally sunny day with some clouds from time to time — certainly nothing to fret about. Friday's a First Alert Weather Day, as we're anticipating rain and snow showers to develop.
Cold, rainy weather returns to NYC and the surrounding area today, and it's time to track some more snow later this week.
We're going for nearly 60 Tuesday, which flirts with the record of 62 set back in 2000. The normal high is 44, and we'll be nowhere near that.
A wintry mix and rain made a mess on the roads in New York, New Jersey and Connecticut.
The New York Mets introduced Juan Soto at Citi Field, after the four-time MLB All-Star signed a record 15-year, $765 million deal.
Some New Jersey American Water customers say their water is coming out brown or has an unusual taste or odor.
The New Jersey Supreme Court has put a hold on an appeals court decision to put the Paterson Police Department back under local control.
At least four students were injured when a school bus veered off a road and crashed in Monroe Township on Thursday afternoon.
Four people were injured after a small plane crashed at the Lakewood Airport in Ocean County, New Jersey, on Thursday, police said.
We're in for a generally sunny day with some clouds from time to time — certainly nothing to fret about. Friday's a First Alert Weather Day, as we're anticipating rain and snow showers to develop.
We're in for a generally sunny day with some clouds from time to time — certainly nothing to fret about. Friday's a First Alert Weather Day, as we're anticipating rain and snow showers to develop.
The mysterious drones seen flying over New Jersey and several other East Coast states have prompted a ban from the FAA.
If you're a National Grid customer in New York City or on Long Island, it's going to cost more to heat with gas this winter.
The Long Island Expressway has reopened hours after a deadly crash caused major delays for the morning commute.
We're going for nearly 60 Tuesday, which flirts with the record of 62 set back in 2000. The normal high is 44, and we'll be nowhere near that.
Former New York Gov. Andrew Cuomo filed a lawsuit Thursday against a former aide, Charlotte Bennett, who alleged he sexually harassed her in 2020.
NYC Mayor Eric Adams' former chief advisor Ingrid Lewis-Martin has been indicted on bribery charges, the Manhattan DA announced.
A move in Congress by Sen. Chuck Schumer that would have allowed towns to track drones was blocked Wednesday.
A federal bill that could help prevent e-bike and e-scooter battery fires is finally nearing the finish line, according to the FDNY.
Ingrid Lewis-Martin, New York City Mayor Eric Adams' former chief advisor, is expected to report to court Thursday to face charges, her attorney said.
New York Congressman-elect George Latimer expects "major pushback" to Robert F. Kennedy Jr.'s potential vaccine policy if he heads Donald Trump's Health and Human Services Department.
A breakthrough treatment is making a huge difference for stroke survivors, improving hand and arm function, and their quality of life.
CBS News New York's Cindy Hsu's mental illness did not stop her. Now, she's highlighting hope and solutions.
Suffolk County is warning parents about the dangers of co-sleeping after three more infants who shared beds with adults died in the last four weeks.
Anthem will reverse a policy that would have capped insurance coverage for anesthesia after objections from doctors and lawmakers.
Sean "Diddy" Combs was back in federal court in Lower Manhattan on Wednesday for a pretrial hearing.
A spokesperson for Foxx said that he had to get stitches after he was hit in the face by a glass thrown from someone else in the restaurant.
Sean "Diddy" Combs filed a motion Friday to dismiss his appeal for bail, meaning he will stay in jail until his trial on sex trafficking charges in May 2025.
Jamie Foxx opened up about why he was hospitalized for several weeks in April 2023.
The annual gala at the John F. Kennedy Center for the Performing Arts features personalized tributes with performances and testimonials from fellow artists.
Karl-Anthony Towns had 32 points and 20 rebounds in his return to Minnesota, leading the inspired Knicks past the Timberwolves on Thursday night.
The Brooklyn Nets overcame a 10-point deficit and beat the Toronto Raptors on Thursday night.
The Columbus Blue Jackets snapped a five-game skid with a victory over the New Jersey Devils on Thursday night.
The Yankees on Wednesday introduced one of their latest big name acquisitions – left-handed starting pitcher Max Fried.
Juuse Saros made 25 saves to lead the Nashville Predators to a victory over the New York Rangers on Tuesday night.
Mets owner Steve Cohen's Metropolitan Park casino complex proposal has picked up steam after gaining the Queens borough president's approval.
Parts of the MTA's emergency exit infrastructure are in a hazardous state of disrepair, according to a new audit report.
The Riverside Church of New York announced this week plans to close its Weekday School after 95 years of caring for local children.
Neighbors living in communities without subway stops say congestion pricing has caused many to consider leaving New York City.
As development continues in Gowanus, Powerhouse Arts, housed in an old power station, works to keep artists in the neighborhood.
Dogs got decked out for the annual Tompkins Square Halloween Dog Parade in New York City's East Village on Saturday.
Cosplayers flooded New York City's Javits Center in October 2024 for the annual New York Comic Con convention.
Tens of thousands of people flooded Manhattan streets on June 2, 2024 for the 60th annual Israel Day on Fifth Parade.
The Francis Scott Key Bridge in Baltimore collapsed early Tuesday, March 26 after a column was struck by a container ship that reportedly lost power, sending vehicles and people into the Patapsco River.
The 50th Annual Village Halloween Parade drew massive crowds, celebrating the theme "Upside/Down:Inside/OUT."
The man accused of killing the UnitedHealthcare CEO is back in New York City and in custody. Luigi Mangione is being held at a federal prison in Brooklyn, the same facility housing Sean "Diddy" Combs. CBS News New York's Lori Bordonaro reports.
CBS News New York's Lonnie Quinn has your First Alert Forecast for December 19 at 11 p.m.
Thousands of Amazon workers walked off the job and onto picket lines across the country Thursday, including in New York City. With less than a week until Christmas, CBS News New York's Naveen Dhaliwal explains what it means for your packages.
The mystery drone sightings across the region are prompting new restrictions for parts of New York. This comes after the FAA issued temporary drone restrictions for nearly two dozen towns and cities in New Jersey, but as CBS News New York's Alecia Reid reports, there are still questions and calls for transparency.
New York City Mayor Eric Adams' former top advisor faced a judge on bribery and conspiracy charges Thursday. CBS News New York's Dick Brennan was in the courtroom and has more on the case centering around a Porsche and her son.
