Study: John F. Kennedy International Airport ranks high for passenger satisfaction, Newark Liberty International Airport comes in last
NEW YORK -- Airline travelers are finding little satisfaction when it comes to navigating airports.
A new study by J.D. Power says passenger satisfaction with North American airports has fallen compared to 2021.
The highest ranked mega airports are Minneapolis-Saint Paul, San Francisco, Detroit Metropolitan Wayne County and New York's John F. Kennedy.
The lowest ranked mega airport was Newark Liberty in New Jersey.
LaGuardia Airport was the fourth-worst on the study's ranking of large airports.
The survey looked at factors including terminal facilities, flight delays and airport arrival and departure.
To view the full survey, click here.
