![96355835.jpg](https://assets3.cbsnewsstatic.com/hub/i/r/2011/06/30/aca51386-31f5-4ec5-855d-37c1bc855d5a/thumbnail/640x360/224bf6c5afbc0124b48da2878418a914/96355835.jpg?v=5501038cbc281520ff9fdc308faab7dc#)
UPS Delivery Delays Cause Christmas Headaches
Thousands of packages that were expected to arrive on Christmas Eve didn't make it to their destinations. UPS, the world's largest package delivery service, told CNN that they made a miscalculation, underestimating the number of packages they needed to ship. UPS officials say demand for packages was much higher than they expected, and their system was overwhelmed.