How algorithms determine what we're buying for the holidays — and beyond
Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
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Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
Analysis released Wednesday by the Ann Arbor-based American Customer Satisfaction Index showed growing demand cut customer service levels and satisfaction with online retail in the 2013 holiday shopping season -- even as satisfaction rose for traditional brick-and-mortar retail.
The latest staffing, leadership and boardroom news from Michigan's technology-focused companies, institutions and groups
Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail Satisfaction Index released today by the Ann Arbor-based customer experience analytics firm ForeSee.
Compuware Corp.'s new report explores the correlation of poor application performance on e-commerce revenues, customer loyalty and brand image
Made from the Heart Custom Designs, started by Debbie and Tony LaJoice of Linden, recently launched a new e-commerce Web site. The Fenton digital marketing agency 3Sixty Interactive was responsible for the design and development of the new site, which facilitates the sale of bridal shower kits, baby shower kits, and unique handmade gifts.
Brand Labs, an e-commerce studio specializing in custom design and development for the Volusion shopping platform, has introduced a revenue-tracking app for Android mobile users: Volusion Snapshot.
Two e-commerce and Web site development firms, Ann Arbor-based Grand River and Milwaukee-based Zeon Solutions, Wednesday announced thier merger.
The Michigan Economic Development Corp. issued a Request for Proposal seeking a contractor to partner in its e-commerce Web site, puremichiganstore.com, which sells merchandise carrying the Pure Michigan brand.
Uniform Country, an e-commerce retailer of medical scrubs, has joined the growing trend of online merchants hosting their storefronts on a managed cloud by selecting Michigan-based managed data center operator Online Tech to host their online retail website and database.
The Detroit-based disposable dental supply company AVO Dental Supplies has just launched a new Web site that was developed and built by the Sterling Heights-based digital advertising agency Aqaba Technologies' team of Web experts.
Ann Arbor-based Nexcess, an e-commerce Web hosting company and official Magento hosting provider, has announced the expansion of its Magento Web hosting product line at the company's United Kingdom facilities.
The Traverse City e-commerce company White Pine Marketing LLC, said Tuesday it had aunched a new Web site for consumer electronics.
Ann Arbor e-commerce developer Grand River Wednesday announced two client wins: Family Christian Stores to design and develop a new e-commerce system, and a Web site for Gander Mountain Academy, new professional firearms training centers in Gander Mountain stores.
Ann Arbor-based Grand River, an e-commerce development and integration service provider, announced a collaboration with Pitney Bowes Inc. to integrate Magento platform extensions with Pitney Bowes's ClearPath international e-commerce and logistics service.
Ann Arbor-based e-commerce developers Grand River announced the launch of an e-commerce site for Auburn Hills-based Vantage Point Concepts LLC.
Dell and QVC respectively lead the Web and mobile performers on the User Experience Index compiled by Compuware's Gomez Web performance management division.
Downtown Detroit will begin to be a lot brighter just in time for the Christmas season.
Chloe and Helena Bennett were inside their Orion Township condo when it exploded Tuesday night.
Ten days ago, former Red Wings great Pavel Datsyuk was inducted into the Hockey Hall of Fame, and on Thursday, Detroit honored the man nicknamed the "Magic Man."
Lucas Raymond scored with 51 seconds remaining and the Detroit Red Wings beat the New York Islanders 2-1.
The commissioners voted 10-0 to reject the sheriff's proposal to hire three additional deputies focused on fugitive apprehension.
Downtown Detroit will begin to be a lot brighter just in time for the Christmas season.
On Thursday, Tlaib said the warrant "signals that the days of the Israeli apartheid government operating with impunity are ending."
Chloe and Helena Bennett were inside their Orion Township condo when it exploded Tuesday night.
Hoekstra, who was named chairman earlier this year, previously served as a U.S. House representative in Michigan's 2nd District and as the U.S. ambassador to the Netherlands during Trump's first term.
A 72-year-old man and a 75-year-old woman suffered critical injuries. Several others suffered minor injuries as well.
Local UAW members claim Stellantis is to blame for roughly 4,000 layoffs this fall, not poor market conditions.
Ford said Wednesday most of the job cuts would come in Germany and would be carried out in consultation with employee representatives.
On average, a 15-gallon tank of gas will cost Michiganders $46, which is $12 less than what they were paying from 2023's highest price in August.
General Motors announced Friday it was laying off nearly 1,000 salaried workers worldwide.
General Motors is laying off about 1,000 workers worldwide, shedding costs as it tries to compete in a crowded global automobile market.
Downtown Detroit will begin to be a lot brighter just in time for the Christmas season.
Tickets go on sale to the general public via Ticketmaster on Tuesday, Nov. 26.
The much-hyped fight pitting the 58-year-old Tyson against Paul, 27, shattered records but was marred by tech glitches.
Betty White will be honored with a stamp in 2025, the U.S. Postal Service announced on Friday.
Tickets go on sale Friday, November 22 at 10 a.m.
President-elect Donald Trump made the announcement Thursday evening after Matt Gaetz withdrew himself from consideration.
While some are bullish, other experts warn of investment risks as what comes next is impossible to know.
These are the president's top advisers and the highest-ranked U.S. officials. Here's what Cabinet members do — and some issues they're likely to face if confirmed by the Senate.
Warehouse chain follows rival Costco in raising amount its 7.5 million members must pay to shop at BJ's stores.
President-elect Donald Trump announced Gaetz as his nominee to be attorney general last week.
The school district introduced therapy dogs two years ago, and things have gone so well that it decided to add six more dogs.
Lattes and other espresso-based drinks may not be available at some McDonald's restaurants due to a glitch with coffee machines.
CDC data shows rates of Mycoplasma pneumoniae have surged in babies.
A WARN notice says that an agreement between the hospital and the Secretary of Health and Human Services would be terminated because the hospital was not in compliance with some of the Medicare Conditions of Participation.
A number of homes in parts of Metro Detroit are seeing elevated levels of lead in their drinking water, according to officials.
Ten days ago, former Red Wings great Pavel Datsyuk was inducted into the Hockey Hall of Fame, and on Thursday, Detroit honored the man nicknamed the "Magic Man."
Lucas Raymond scored with 51 seconds remaining and the Detroit Red Wings beat the New York Islanders 2-1.
The No.1 recruit had been committed to the LSU Tigers since January 2024.
Detroit's Tarik Skubal wins the AL Cy Young Award after leading the Tigers to its first playoff in a decade.
Hinch, a 50-year-old in his fourth season leading the Tigers, made the playoffs with a torrid second half despite losing quality players like right-hander Jack Flaherty at the July 30 trade deadline.
Hackel, the former Macomb County Sheriff, said the results of the 2024 contest are giving him more confidence than ever that he has the right stuff and resumé to be governor.
How did the Democrats lose so many races at once?
In Michigan, the Democrats have control of the governor's mansion and both state houses.
In Michigan, the Democrats now have control of the governor's mansion and both state houses.
Both party chairs also talked about the ground game as each looks for independent voters and those who haven't voted in a while they hope to inspire to show up on Nov. 5.
Downtown Detroit will begin to be a lot brighter just in time for the Christmas season. The city will host its 21st annual Christmas tree lighting ceremony on Friday.
The Michigan Wolverines will be bringing in a new force after flipping Belleville High School quarterback Bryce Underwood from LSU. Sports insider Alejandro Zuniga sat down with CBS News Detroit to discuss what's next for the team.
Within minutes, life completely changed for sisters Chloe and Helena Bennett. They were inside their Orion Township condo that exploded Tuesday night.
Ten days ago, former Red Wings great Pavel Datsyuk was inducted into the Hockey Hall of Fame, and on Thursday, Detroit honored the man nicknamed the "Magic Man."
The Macomb County Board of Commissioners has rejected a proposal to create a crime suppression unit for the sheriff's office. The commissioners voted 10-0 to reject the sheriff's proposal to hire three additional deputies focused on fugitive apprehension.