How algorithms determine what we're buying for the holidays — and beyond
Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
Analysis released Wednesday by the Ann Arbor-based American Customer Satisfaction Index showed growing demand cut customer service levels and satisfaction with online retail in the 2013 holiday shopping season -- even as satisfaction rose for traditional brick-and-mortar retail.
The latest staffing, leadership and boardroom news from Michigan's technology-focused companies, institutions and groups
Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail Satisfaction Index released today by the Ann Arbor-based customer experience analytics firm ForeSee.
Compuware Corp.'s new report explores the correlation of poor application performance on e-commerce revenues, customer loyalty and brand image
Made from the Heart Custom Designs, started by Debbie and Tony LaJoice of Linden, recently launched a new e-commerce Web site. The Fenton digital marketing agency 3Sixty Interactive was responsible for the design and development of the new site, which facilitates the sale of bridal shower kits, baby shower kits, and unique handmade gifts.
Brand Labs, an e-commerce studio specializing in custom design and development for the Volusion shopping platform, has introduced a revenue-tracking app for Android mobile users: Volusion Snapshot.
Two e-commerce and Web site development firms, Ann Arbor-based Grand River and Milwaukee-based Zeon Solutions, Wednesday announced thier merger.
The Michigan Economic Development Corp. issued a Request for Proposal seeking a contractor to partner in its e-commerce Web site, puremichiganstore.com, which sells merchandise carrying the Pure Michigan brand.
Uniform Country, an e-commerce retailer of medical scrubs, has joined the growing trend of online merchants hosting their storefronts on a managed cloud by selecting Michigan-based managed data center operator Online Tech to host their online retail website and database.
The Detroit-based disposable dental supply company AVO Dental Supplies has just launched a new Web site that was developed and built by the Sterling Heights-based digital advertising agency Aqaba Technologies' team of Web experts.
Ann Arbor-based Nexcess, an e-commerce Web hosting company and official Magento hosting provider, has announced the expansion of its Magento Web hosting product line at the company's United Kingdom facilities.
The Traverse City e-commerce company White Pine Marketing LLC, said Tuesday it had aunched a new Web site for consumer electronics.
Ann Arbor e-commerce developer Grand River Wednesday announced two client wins: Family Christian Stores to design and develop a new e-commerce system, and a Web site for Gander Mountain Academy, new professional firearms training centers in Gander Mountain stores.
Ann Arbor-based Grand River, an e-commerce development and integration service provider, announced a collaboration with Pitney Bowes Inc. to integrate Magento platform extensions with Pitney Bowes's ClearPath international e-commerce and logistics service.
Ann Arbor-based e-commerce developers Grand River announced the launch of an e-commerce site for Auburn Hills-based Vantage Point Concepts LLC.
Dell and QVC respectively lead the Web and mobile performers on the User Experience Index compiled by Compuware's Gomez Web performance management division.
It's prime back-to-school shopping season. As inflation woes continue, families do everything they can to stock up on items to kick off the school year.
Rain or shine, people were ringing in the celebration on Friday at the annual event, which someone described to me as Detroit's Mardi Gras.
Prosecutors in Michigan have struck a deal with a pharmacist who is blamed for deaths from a national meningitis outbreak in 2012.
Heritage Collegiate Apparel, largely known as M Den, announced on Friday that it has filed for Chapter 11 bankruptcy, a day after closing its Novi location.
The city developed eight action areas, including improving shelter facilities, increasing shelter staff, expanding affordable housing, and reducing youth and veteran homelessness.
It's prime back-to-school shopping season. As inflation woes continue, families do everything they can to stock up on items to kick off the school year.
Rain or shine, people were ringing in the celebration on Friday at the annual event, which someone described to me as Detroit's Mardi Gras.
Judge Kenneth King is ordered to attend training "to address the underlying issues that contributed to this incident," according to 36th District Court Chief Judge William McConico.
Prosecutors in Michigan have struck a deal with a pharmacist who is blamed for deaths from a national meningitis outbreak in 2012.
Heritage Collegiate Apparel, largely known as M Den, announced on Friday that it has filed for Chapter 11 bankruptcy, a day after closing its Novi location.
The Biden administration announced that $50 million will go to Michigan, Ohio, Indiana, Kentucky, Tennessee and Illinois to boost electric vehicle production.
The union hosted a call Wednesday, during which members will hear what's at stake in November, the union's key issues, and how they're looking to win against the so-called "billionaire class."
"The Connect" is an autonomous shuttle service with 16 stops to help people get to or near their destination.
Stellantis is warning that it could lay off as many as 2,450 of the 3,700 union workers employed at a truck plant just outside of Detroit.
Mohawk Chevrolet in New York has gone viral on TikTok for its "The Dealership" parody series. The company brought the series to Detroit and featured General Motors CEO Mary Barra.
For many of these diehard car enthusiasts we spoke to Thursday, Saturday will be a rain-or-shine event. Their vehicles might say otherwise.
Taylor Swift's blockbuster "Eras Tour" resumed in London on Thursday after her concerts in Vienna were canceled earlier this month because of an alleged terror plot.
Gena Rowlands, hailed as one of the greatest actors to ever practice the craft, died at 94 on Wednesday, her representatives confirmed.
Robert Englund, the actor best known for playing Freddy Krueger in "A Nightmare on Elm Street," will attend Motor City Comic Con in November.
The family is demanding $3 million for Trump's use of "Hold On, I'm Coming" at his rallies.
Prosecutors in Michigan have struck a deal with a pharmacist who is blamed for deaths from a national meningitis outbreak in 2012.
Lisa Jeanine Findley, 53, faces federal charges of mail fraud and aggravated identity theft.
Many million-dollar properties are no longer considered luxury homes, with almost 1 in 10 U.S. houses costing at least that.
Should I freeze my credit? Here's what experts say, and how to stop bad actors from accessing your file.
NOAA forecasters say there's a 77% chance that 2024 will be the warmest year on record, after July marked the 14th consecutive monthly record.
Prosecutors in Michigan have struck a deal with a pharmacist who is blamed for deaths from a national meningitis outbreak in 2012.
WNV has been detected in several dozen mosquito pools and wild birds across the state.
It's nearly one month until the start of the fall season, and in Oakland County, the health office says to be careful as West Nile virus looms in mosquitoes.
Florida cucumber grower used untreated canal water found to be tainted with salmonella bacteria, laboratory tests found.
The Oakland County Health Division says WNV was detected in three birds and the county's mosquito pool in 2024
Detroit City FC continues their three-game road trip in Birmingham on Friday night against Eastern Conference rival Birmingham Legion FC.
Stalions was on head coach Jim Harbaugh's staff until he resigned in November.
Australia breaker Rachael Gunn, also known as B-Girl Raygun, said the "hate" she has received over her Paris Olympics performance has been "devastating."
Team USA's Jordan Chiles took to Instagram to open up about the loss of her bronze medal.
The "Frozen Confines: Big Ten Hockey Series" will feature a pair of doubleheaders on Jan. 3 and 4.
Michigan GOP Party Chair Pete Hoekstra and State Sen. Mallory McMorrow discuss the results of the primary and how the field of candidates still standing and their prospects look as Election 2024 enters the sprint to the finish line on Nov. 5 on CBS Detroit's Michigan Matters
Michigan's primary was held Tuesday, with numerous contests being voted on, including the open U.S. Senate seat, several Michigan U.S. House seats and much more.
The spotlight is on two successful Detroit family-owned businesses on CBS Detroit's Michigan Matters as leaders from PVS Chemicals and Sweet Potato Sensations talk about working for a family enterprise and the nuances.
With a red-hot election season on and 2024 past the halfway point, the focus is on business.
Gardner-White is a 112-year-old family-owned furniture retailer, and Stewart is the first female to serve as CEO of the company.
Connor Stalions, the former low-level recruiter at the University of Michigan who was allegedly behind the sign-stealing scandal, has landed a new job as an assistant coach at Mumford High School in Detroit.
We'll see a few more showers before sunset then mostly cloudy skies overnight. If you have outdoor plans on Sunday be prepared for isolated showers and/or storms, especially in the afternoon.
With back-to-school season comes the need to buy school supplies and new clothes. Experts say the cost of back to school shopping this year is near an all time high.
Heritage Collegiate Apparel, largely known as M Den, announced on Friday that it has filed for Chapter 11 bankruptcy, a day after closing its Novi location.
The Woodward Dream Cruise is set to kick off on Saturday. Rain or shine, people were ringing in the celebration on Friday ahead of the annual event, which someone described to me as Detroit's Mardi Gras.