How algorithms determine what we're buying for the holidays — and beyond
Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
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Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
Analysis released Wednesday by the Ann Arbor-based American Customer Satisfaction Index showed growing demand cut customer service levels and satisfaction with online retail in the 2013 holiday shopping season -- even as satisfaction rose for traditional brick-and-mortar retail.
The latest staffing, leadership and boardroom news from Michigan's technology-focused companies, institutions and groups
Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail Satisfaction Index released today by the Ann Arbor-based customer experience analytics firm ForeSee.
Compuware Corp.'s new report explores the correlation of poor application performance on e-commerce revenues, customer loyalty and brand image
Made from the Heart Custom Designs, started by Debbie and Tony LaJoice of Linden, recently launched a new e-commerce Web site. The Fenton digital marketing agency 3Sixty Interactive was responsible for the design and development of the new site, which facilitates the sale of bridal shower kits, baby shower kits, and unique handmade gifts.
Brand Labs, an e-commerce studio specializing in custom design and development for the Volusion shopping platform, has introduced a revenue-tracking app for Android mobile users: Volusion Snapshot.
Two e-commerce and Web site development firms, Ann Arbor-based Grand River and Milwaukee-based Zeon Solutions, Wednesday announced thier merger.
The Michigan Economic Development Corp. issued a Request for Proposal seeking a contractor to partner in its e-commerce Web site, puremichiganstore.com, which sells merchandise carrying the Pure Michigan brand.
Uniform Country, an e-commerce retailer of medical scrubs, has joined the growing trend of online merchants hosting their storefronts on a managed cloud by selecting Michigan-based managed data center operator Online Tech to host their online retail website and database.
The Detroit-based disposable dental supply company AVO Dental Supplies has just launched a new Web site that was developed and built by the Sterling Heights-based digital advertising agency Aqaba Technologies' team of Web experts.
Ann Arbor-based Nexcess, an e-commerce Web hosting company and official Magento hosting provider, has announced the expansion of its Magento Web hosting product line at the company's United Kingdom facilities.
The Traverse City e-commerce company White Pine Marketing LLC, said Tuesday it had aunched a new Web site for consumer electronics.
Ann Arbor e-commerce developer Grand River Wednesday announced two client wins: Family Christian Stores to design and develop a new e-commerce system, and a Web site for Gander Mountain Academy, new professional firearms training centers in Gander Mountain stores.
Ann Arbor-based Grand River, an e-commerce development and integration service provider, announced a collaboration with Pitney Bowes Inc. to integrate Magento platform extensions with Pitney Bowes's ClearPath international e-commerce and logistics service.
Ann Arbor-based e-commerce developers Grand River announced the launch of an e-commerce site for Auburn Hills-based Vantage Point Concepts LLC.
Dell and QVC respectively lead the Web and mobile performers on the User Experience Index compiled by Compuware's Gomez Web performance management division.
Detroit police are on the hunt for a trio of thieves who were captured on camera stealing a catalytic converter from a car dealership.
Puri, who is currently the Majority Whip, was elected to the House in 2020.
Police are investigating after a body was found inside a trash can near a park on Detroit's east side.
Police say the shooting stemmed from an argument from an argument that started between two children.
Doctors say that however you're feeling, now is an opportunity to take good care of yourself.
Detroit police are on the hunt for a trio of thieves who were captured on camera stealing a catalytic converter from a car dealership.
Puri, who is currently the Majority Whip, was elected to the House in 2020.
Police are investigating after a body was found inside a trash can near a park on Detroit's east side.
Michigan Gov. Gretchen Whitmer, one of a few public officials involved in the Harris campaign, spoke after Donald Trump was projected to win the 2024 presidential election.
Police say the shooting stemmed from an argument from an argument that started between two children.
Stellantis, which owns brands like Chrysler, Dodge, Fiat, Jeep and Ram, says the job cuts are effective Jan. 5, 2025.
Shipments dropped by 20% to 1.2 million vehicles in the third quarter from 1.5 million a year earlier.
At a rally in Novi over the weekend, Former President Donald Trump promised to save the auto industry in Michigan, and to bring back manufacturing jobs to the state.
The company said after financial markets closed on Monday that it made $892 million from July through September, compared with $1.2 billion it made a year earlier.
The motto for the new INKAS Ram 1500 is "Built for Civilians, Armored Discreetly."
Officials also said that Liam Payne died from a fall, and did not jump from the balcony of his hotel.
The mystery song is called "Subways of Your Mind," and was recorded by a little-known 1980s German band called FEX.
Quincy Jones, the multi-talented music legend who collaborated with everyone from Michael Jackson to Frank Sinatra, has died at 91, his family announced.
The "Dawson's Creek" alum shared the news on Sunday and said that despite the diagnosis, there is "reason for optimism, and I'm feeling good."
Downtown Detroit will soon be home to an entertainment hub where people can immerse themselves in live sporting events and other unique experiences.
The FBI said it was aware of "the offensive and racist text messages sent to individuals around the country."
A Michigan man has been sentenced to 30 years in federal prison in an investigation of a sinister online community that pressures children into acts of self-harm and sexual abuse images.
Scammers impersonating as companies or recruiters try to trick people into giving money or personal information.
The Federal Reserve announced its second interest rate cut of 2024, but Trump's economic priorities could impact future policy.
City officials said payments will be made through a secure platform and managed by PayPal.
Doctors say that however you're feeling, now is an opportunity to take good care of yourself.
The FDA says oral phenylephrine, used in many over-the-counter cough and cold medicines, "is not effective as a nasal decongestant."
Struggling families pay as much as 60 cents per dollar in fees when paying for school lunches electronically, according to CFPB report.
Michigan health officials are warning residents about a rise in cases of pertussis, commonly known as whooping cough.
The "Dawson's Creek" alum shared the news on Sunday and said that despite the diagnosis, there is "reason for optimism, and I'm feeling good."
The Detroit Lions didn't acquire Za'Darius Smith to win just any game.
Dylan Larkin and Alex DeBrincat each had a goal and an assist, and the Detroit Red Wings beat the Chicago Blackhawks 4-1.
Brandon Miller scored off an offensive rebound at the buzzer to lift Charlotte Hornets to a dramatic 108-107 victory over the Detroit Pistons on Wednesday night.
The Detroit Lions have lived up to lofty expectations, looking like a Super Bowl contender.
The NYC Marathon forced the Detroit Pistons to take the subway to Sunday's game against the Brooklyn Nets at Barclays Center.
In Michigan, the Democrats have control of the governor's mansion and both state houses.
In Michigan, the Democrats now have control of the governor's mansion and both state houses.
Both party chairs also talked about the ground game as each looks for independent voters and those who haven't voted in a while they hope to inspire to show up on Nov. 5.
Trump and Harris and their anointed representatives continue to make campaign stops in Detroit, Grand Rapids, Flint and other places in Michigan, a critical battleground state.
As Kamala Harris, Donald Trump, Tim Walz and JD Vance campaign in the Great Lakes States in rapid succession, the Michigan Matters roundtable weighs in on voters pollsters say are up for grabs in this critical swing state.
Detroit police are on the hunt for a trio of thieves who were captured on camera stealing a catalytic converter from a car dealership.
A 16-year-old boy was taken into custody after he allegedly shot a 14-year-old in the head, injuring his own mother on Thursday in Detroit, according to police. Authorities say the shooting stemmed from an argument that started between two children.
Reaction to the 2024 election is split across the country. With the holidays coming up, many are looking for ways to deal with emotions days after the election. Jennifer Matthews, a professor at Oakland University, joined CBS News Detroit to discuss post-election anxiety.
President-elect Donald Trump will take over the U.S. as global security is under threat with an ongoing war between Russia and Ukraine.
Americans are feeling a lot these days after the 2024 election, and doctors say that however you're feeling, now is an opportunity to take good care of yourself.