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How algorithms determine what we're buying for the holidays — and beyond
Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
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Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
Analysis released Wednesday by the Ann Arbor-based American Customer Satisfaction Index showed growing demand cut customer service levels and satisfaction with online retail in the 2013 holiday shopping season -- even as satisfaction rose for traditional brick-and-mortar retail.
The latest staffing, leadership and boardroom news from Michigan's technology-focused companies, institutions and groups
Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail Satisfaction Index released today by the Ann Arbor-based customer experience analytics firm ForeSee.
Compuware Corp.'s new report explores the correlation of poor application performance on e-commerce revenues, customer loyalty and brand image
Made from the Heart Custom Designs, started by Debbie and Tony LaJoice of Linden, recently launched a new e-commerce Web site. The Fenton digital marketing agency 3Sixty Interactive was responsible for the design and development of the new site, which facilitates the sale of bridal shower kits, baby shower kits, and unique handmade gifts.
Brand Labs, an e-commerce studio specializing in custom design and development for the Volusion shopping platform, has introduced a revenue-tracking app for Android mobile users: Volusion Snapshot.
Two e-commerce and Web site development firms, Ann Arbor-based Grand River and Milwaukee-based Zeon Solutions, Wednesday announced thier merger.
The Michigan Economic Development Corp. issued a Request for Proposal seeking a contractor to partner in its e-commerce Web site, puremichiganstore.com, which sells merchandise carrying the Pure Michigan brand.
Uniform Country, an e-commerce retailer of medical scrubs, has joined the growing trend of online merchants hosting their storefronts on a managed cloud by selecting Michigan-based managed data center operator Online Tech to host their online retail website and database.
The Detroit-based disposable dental supply company AVO Dental Supplies has just launched a new Web site that was developed and built by the Sterling Heights-based digital advertising agency Aqaba Technologies' team of Web experts.
Ann Arbor-based Nexcess, an e-commerce Web hosting company and official Magento hosting provider, has announced the expansion of its Magento Web hosting product line at the company's United Kingdom facilities.
The Traverse City e-commerce company White Pine Marketing LLC, said Tuesday it had aunched a new Web site for consumer electronics.
Ann Arbor e-commerce developer Grand River Wednesday announced two client wins: Family Christian Stores to design and develop a new e-commerce system, and a Web site for Gander Mountain Academy, new professional firearms training centers in Gander Mountain stores.
Ann Arbor-based Grand River, an e-commerce development and integration service provider, announced a collaboration with Pitney Bowes Inc. to integrate Magento platform extensions with Pitney Bowes's ClearPath international e-commerce and logistics service.
Ann Arbor-based e-commerce developers Grand River announced the launch of an e-commerce site for Auburn Hills-based Vantage Point Concepts LLC.
Dell and QVC respectively lead the Web and mobile performers on the User Experience Index compiled by Compuware's Gomez Web performance management division.
A kitten is expected to be OK after it was rescued from a muffler in Howell.
Police in Hamtramck are investigating after a 3-year-old girl was fatally struck by a vehicle on Tuesday afternoon in Hamtramck.
Experts say Michigan's competitiveness is a combination of diversities: geographically, demographically and population.
So far this year, the people mover has averaged more than 100,000 trips per month.
The committee's Republican chairman subpoenaed U.S. Secret Service Director Kimberly Cheatle as Republicans ramp up efforts to investigate the assassination attempt.
Police said a man broke into a home to attack his ex-girlfriend and was shot and killed by the woman's stepson in Orion Township Wednesday morning.
A kitten is expected to be OK after it was rescued from a muffler in Howell.
Police in Hamtramck are investigating after a 3-year-old girl was fatally struck by a vehicle on Tuesday afternoon in Hamtramck.
A 36-year-old man died after an equipment malfunction at a Michigan automotive manufacturing facility just days before the facility was scheduled to begin closing, officials said.
Experts say Michigan's competitiveness is a combination of diversities: geographically, demographically and population.
The Biden administration is awarding $1.7 billion to 11 "shuttered or at-risk" facilities in Michigan, Ohio, Pennsylvania, Georgia, Illinois, Indiana, Maryland and Virginia, to bolster electric vehicle production.
Throughout the next year, dozens of new zero-emission buses will be hitting the pavement in the city of Detroit, all thanks to a $30.8 million federal grant.
The company said the temporary layoffs will impact about 1,600 workers for the month of July.
American automakers are pushing back against a federal safety ruling that involves automatic emergency braking technology in new cars.
Dearborn Village Ford general sales manager Jay Sturtz says they're resorting to good old-fashioned pen and paper while they wait for CDK to come back online.
Nominations for the 76th annual Emmy Awards were announced Wednesday, with "Shōgun," "The Bear," "Hacks," "Only Murders in the Building" and "Baby Reindeer" all earning multiple major nods. See the full list of nominees for the 2024 ceremony here.
"Big Brother" announced Tuesday the 16 new Houseguests who will move into the "Big Brother" house and, for the first time ever, have the power to vote in a 17th houseguest.
After many people criticized Andress' rendition of the National Anthem online, comparing her with Fergie, the singer says she's going to rehab.
Shannen Doherty had been battling cancer since 2015.
Richard Simmons devoted his life to making people sweat with his "Sweatin' to the Oldies" workout videos.
The committee's Republican chairman subpoenaed U.S. Secret Service Director Kimberly Cheatle as Republicans ramp up efforts to investigate the assassination attempt.
President Biden said, "I feel good," after the White House announced he had tested positive for COVID-19 and was experiencing mild symptoms.
Airline officials say they are aware of a series of incidents where cans have ruptured, resulting in an onboard mess and reports of about 20 injuries to employees so far this summer.
In an interview with BET News, Biden said he'd reevaluate his decision to run "if doctors came to me and said you got this problem."
Baby formula maker Reckitt said tornado damage to an Indiana warehouse could affect supplies of its nutrition products.
Rite Aid, which has already closed hundreds of stores, is shutting more locations in Michigan and Ohio.
Trinity Health's virtual nursing program uses teamwork and technology so bedside nurses can focus on what matters most: being there in person for patients.
Nationwide, the CDC says the COVID virus level in wastewater is now "high" for the first time since last winter.
A 39-year-old Michigan man has filed a lawsuit saying he lost his toes because he received delayed medical care while he was in custody.
Tahjana Lewis suffered burns to her chest, arms and legs, according to a recent lawsuit the Connecticut woman filed.
Joe "Jellybean" Bryant, a former Philadelphia 76ers and La Salle University basketball great and the father of the late, NBA legend Kobe Bryant, has died. He was 69.
The Detroit Lions will induct Hall of Fame wide receiver Calvin Johnson into the Pride of the Lions during the 2024 season.
Paris 2024 Summer Games organizers hope Olympic flame's glitzy arrival in the City of Light can help cast off shadow of low local enthusiasm.
Argentina won its second straight Copa America championship, overcoming Lionel Messi's second-half leg injury to beat Colombia 1-0 on Lautaro Martínez's 112th-minute goal.
Yohan Ramírez had two consecutive errors in the ninth inning, paving the way for the Detroit Tigers to beat the Los Angeles Dodgers 4-3 on Sunday for their second straight comeback win over the NL West leaders.
Gardner-White is a 112-year-old family-owned furniture retailer, and Stewart is the first female to serve as CEO of the company.
It's a focus on our physical well-being as we talk about the importance of oral health and its impact, particularly among children.
U.S. Energy Secretary Jennifer Granholm and U.S. Transportation Secretary Pete Buttigieg appear on CBS Detroit's Michigan Matters this Sunday.
The University of Michigan's Ross School of Business is celebrating its 100th anniversary this year.
The three top elected county leaders essentially run the Metro Detroit region.
The World Health Organization is warning consumers about the rise in fake weight loss drugs. Dr. Suki Singh, a weight management director with Henry Ford Health, joined CBS News Detroit to discuss what people should know before inquiring about weight loss drugs.
Michigan has already seen both President Joe Biden and former President Donald Trump during their 2024 presidential campaigns, and the state will see them again before the voters choose a winner. Campaign experts tell CBS News Detroit that the reason the state sees so much political activity is simple.
Detroit's People Mover will temporarily stop moving people in September for 11 weeks when the Detroit Transit Corporation, the agency that operates the transit system, works to restore multiple areas of worn track, prompting a full system closure.
The city of Rochester is left with a major cleanup after this week's heavy rainfall wiped out a significant section of the Clinton River Trail.
Sunny skies are the primary part of our forecast this week.