Number of passenger complaints continues to soar at these 3 airlines
Passengers complaints included delays, cancellations, insufficient accommodations for the disabled and difficulties getting refunds.
Passengers complaints included delays, cancellations, insufficient accommodations for the disabled and difficulties getting refunds.
This comes after the cabin door of an Alaska Airlines plane blew off mid-flight in January, sparking congressional and federal investigations.
A letter sent by a victim specialist in the Seattle Division of the FBI to those flying on Alaska Airline Flight No. 1282 was obtained by CBS News.
John Barnett worked at Boeing for 32 years and has raised flags about multiple concerns at the airline manufacturer.
The Justice Department is investigating whether Boeing violated the terms of a 2021 deferred prosecution agreement over the 737 Max crashes.
The lawsuit seeking $1 billion in damages was filed on behalf of three passengers on board the Alaska Airlines plane that made an emergency landing after a door plug blew out mid-flight.
Bolts holding a door plug in place on an Alaska Airlines flight were missing, the National Transportation Safety Board found in a preliminary report released on Tuesday.
The grounded Boeing jets are coming back into service at Alaska Airlines and United Airlines.
Alaska Airlines Flight 1146 from Seattle to San Diego on Friday marked the 737 Max 9's return to service following a mid-air blowout.
CBS News has confirmed that 737 fuselages arrived at the Boeing plant with so many problems that Spirit AeroSystems assigned a team to be on site to make repairs.
The lawsuit quotes Boeing CEO David Calhoun, who admitted to employees in a meeting Tuesday that the company is "acknowledging our mistake" in the wake of the incident.
"At the very least, installers missed something," former NTSB member John Goglia said after the door plug blowout on an Alaska Airlines Boeing 737 Max 9 jet. "It calls into question the process."
"The safety of the flying public, not speed, will determine the timeline for returning the Boeing 737-9 Max to service," the FAA said.
Alaska Airlines expects to cancel up to 150 flights daily through January 13 as it continues to inspect its fleet of 737 Max 9 jets.
Lawsuit filed a month before the mid-air blowout alleged that Spirit AeroSystems made parts with "an excessive amount of defects."
The iPhone was found with a broken charger under a bush after being sucked out of a plane 16,000 feet in the air – and still had the flight passenger's confirmation and baggage claim information open.
Alaska and United are the only two U.S. commercial airlines that operate Boeing 737 Max 9 aircraft, the type of plane involved in Friday's incident.
The NTSB described a chaotic scene in the Boeing 737 Max 9's cockpit after the blowout, which forced the plane to return to Portland, Oregon minutes after takeoff.
NTSB Chair Jennifer Homendy said that "we are very, very fortunate" no one happened to be seated in the two adjoining seats to the blown-out door.
Alaska Airlines has reached a deal to buy Hawaiian Airlines, the companies announced Sunday. The airlines said the move will unlock more travel destinations for flyers.
An Alaska Airlines flight made an emergency diversion to Portland, Oregon, after an off-duty pilot in the cockpit unsuccessfully tried to shut down the plane's engines midflight.
It's prime back-to-school shopping season. As inflation woes continue, families do everything they can to stock up on items to kick off the school year.
Rain or shine, people were ringing in the celebration on Friday at the annual event, which someone described to me as Detroit's Mardi Gras.
Prosecutors in Michigan have struck a deal with a pharmacist who is blamed for deaths from a national meningitis outbreak in 2012.
Heritage Collegiate Apparel, largely known as M Den, announced on Friday that it has filed for Chapter 11 bankruptcy, a day after closing its Novi location.
The city developed eight action areas, including improving shelter facilities, increasing shelter staff, expanding affordable housing, and reducing youth and veteran homelessness.
It's prime back-to-school shopping season. As inflation woes continue, families do everything they can to stock up on items to kick off the school year.
Rain or shine, people were ringing in the celebration on Friday at the annual event, which someone described to me as Detroit's Mardi Gras.
Judge Kenneth King is ordered to attend training "to address the underlying issues that contributed to this incident," according to 36th District Court Chief Judge William McConico.
Prosecutors in Michigan have struck a deal with a pharmacist who is blamed for deaths from a national meningitis outbreak in 2012.
Heritage Collegiate Apparel, largely known as M Den, announced on Friday that it has filed for Chapter 11 bankruptcy, a day after closing its Novi location.
The Biden administration announced that $50 million will go to Michigan, Ohio, Indiana, Kentucky, Tennessee and Illinois to boost electric vehicle production.
The union hosted a call Wednesday, during which members will hear what's at stake in November, the union's key issues, and how they're looking to win against the so-called "billionaire class."
"The Connect" is an autonomous shuttle service with 16 stops to help people get to or near their destination.
Stellantis is warning that it could lay off as many as 2,450 of the 3,700 union workers employed at a truck plant just outside of Detroit.
Mohawk Chevrolet in New York has gone viral on TikTok for its "The Dealership" parody series. The company brought the series to Detroit and featured General Motors CEO Mary Barra.
For many of these diehard car enthusiasts we spoke to Thursday, Saturday will be a rain-or-shine event. Their vehicles might say otherwise.
Taylor Swift's blockbuster "Eras Tour" resumed in London on Thursday after her concerts in Vienna were canceled earlier this month because of an alleged terror plot.
Gena Rowlands, hailed as one of the greatest actors to ever practice the craft, died at 94 on Wednesday, her representatives confirmed.
Robert Englund, the actor best known for playing Freddy Krueger in "A Nightmare on Elm Street," will attend Motor City Comic Con in November.
The family is demanding $3 million for Trump's use of "Hold On, I'm Coming" at his rallies.
Prosecutors in Michigan have struck a deal with a pharmacist who is blamed for deaths from a national meningitis outbreak in 2012.
Lisa Jeanine Findley, 53, faces federal charges of mail fraud and aggravated identity theft.
Many million-dollar properties are no longer considered luxury homes, with almost 1 in 10 U.S. houses costing at least that.
Should I freeze my credit? Here's what experts say, and how to stop bad actors from accessing your file.
NOAA forecasters say there's a 77% chance that 2024 will be the warmest year on record, after July marked the 14th consecutive monthly record.
Prosecutors in Michigan have struck a deal with a pharmacist who is blamed for deaths from a national meningitis outbreak in 2012.
WNV has been detected in several dozen mosquito pools and wild birds across the state.
It's nearly one month until the start of the fall season, and in Oakland County, the health office says to be careful as West Nile virus looms in mosquitoes.
Florida cucumber grower used untreated canal water found to be tainted with salmonella bacteria, laboratory tests found.
The Oakland County Health Division says WNV was detected in three birds and the county's mosquito pool in 2024
Detroit City FC continues their three-game road trip in Birmingham on Friday night against Eastern Conference rival Birmingham Legion FC.
Stalions was on head coach Jim Harbaugh's staff until he resigned in November.
Australia breaker Rachael Gunn, also known as B-Girl Raygun, said the "hate" she has received over her Paris Olympics performance has been "devastating."
Team USA's Jordan Chiles took to Instagram to open up about the loss of her bronze medal.
The "Frozen Confines: Big Ten Hockey Series" will feature a pair of doubleheaders on Jan. 3 and 4.
Michigan GOP Party Chair Pete Hoekstra and State Sen. Mallory McMorrow discuss the results of the primary and how the field of candidates still standing and their prospects look as Election 2024 enters the sprint to the finish line on Nov. 5 on CBS Detroit's Michigan Matters
Michigan's primary was held Tuesday, with numerous contests being voted on, including the open U.S. Senate seat, several Michigan U.S. House seats and much more.
The spotlight is on two successful Detroit family-owned businesses on CBS Detroit's Michigan Matters as leaders from PVS Chemicals and Sweet Potato Sensations talk about working for a family enterprise and the nuances.
With a red-hot election season on and 2024 past the halfway point, the focus is on business.
Gardner-White is a 112-year-old family-owned furniture retailer, and Stewart is the first female to serve as CEO of the company.
Connor Stalions, the former low-level recruiter at the University of Michigan who was allegedly behind the sign-stealing scandal, has landed a new job as an assistant coach at Mumford High School in Detroit.
We'll see a few more showers before sunset then mostly cloudy skies overnight. If you have outdoor plans on Sunday be prepared for isolated showers and/or storms, especially in the afternoon.
With back-to-school season comes the need to buy school supplies and new clothes. Experts say the cost of back to school shopping this year is near an all time high.
Heritage Collegiate Apparel, largely known as M Den, announced on Friday that it has filed for Chapter 11 bankruptcy, a day after closing its Novi location.
The Woodward Dream Cruise is set to kick off on Saturday. Rain or shine, people were ringing in the celebration on Friday ahead of the annual event, which someone described to me as Detroit's Mardi Gras.