Number of passenger complaints continues to soar at these 3 airlines
Passengers complaints included delays, cancellations, insufficient accommodations for the disabled and difficulties getting refunds.
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Passengers complaints included delays, cancellations, insufficient accommodations for the disabled and difficulties getting refunds.
This comes after the cabin door of an Alaska Airlines plane blew off mid-flight in January, sparking congressional and federal investigations.
A letter sent by a victim specialist in the Seattle Division of the FBI to those flying on Alaska Airline Flight No. 1282 was obtained by CBS News.
John Barnett worked at Boeing for 32 years and has raised flags about multiple concerns at the airline manufacturer.
The Justice Department is investigating whether Boeing violated the terms of a 2021 deferred prosecution agreement over the 737 Max crashes.
The lawsuit seeking $1 billion in damages was filed on behalf of three passengers on board the Alaska Airlines plane that made an emergency landing after a door plug blew out mid-flight.
Bolts holding a door plug in place on an Alaska Airlines flight were missing, the National Transportation Safety Board found in a preliminary report released on Tuesday.
The grounded Boeing jets are coming back into service at Alaska Airlines and United Airlines.
Alaska Airlines Flight 1146 from Seattle to San Diego on Friday marked the 737 Max 9's return to service following a mid-air blowout.
CBS News has confirmed that 737 fuselages arrived at the Boeing plant with so many problems that Spirit AeroSystems assigned a team to be on site to make repairs.
The lawsuit quotes Boeing CEO David Calhoun, who admitted to employees in a meeting Tuesday that the company is "acknowledging our mistake" in the wake of the incident.
"At the very least, installers missed something," former NTSB member John Goglia said after the door plug blowout on an Alaska Airlines Boeing 737 Max 9 jet. "It calls into question the process."
"The safety of the flying public, not speed, will determine the timeline for returning the Boeing 737-9 Max to service," the FAA said.
Alaska Airlines expects to cancel up to 150 flights daily through January 13 as it continues to inspect its fleet of 737 Max 9 jets.
Lawsuit filed a month before the mid-air blowout alleged that Spirit AeroSystems made parts with "an excessive amount of defects."
The iPhone was found with a broken charger under a bush after being sucked out of a plane 16,000 feet in the air – and still had the flight passenger's confirmation and baggage claim information open.
Alaska and United are the only two U.S. commercial airlines that operate Boeing 737 Max 9 aircraft, the type of plane involved in Friday's incident.
The NTSB described a chaotic scene in the Boeing 737 Max 9's cockpit after the blowout, which forced the plane to return to Portland, Oregon minutes after takeoff.
NTSB Chair Jennifer Homendy said that "we are very, very fortunate" no one happened to be seated in the two adjoining seats to the blown-out door.
Alaska Airlines has reached a deal to buy Hawaiian Airlines, the companies announced Sunday. The airlines said the move will unlock more travel destinations for flyers.
An Alaska Airlines flight made an emergency diversion to Portland, Oregon, after an off-duty pilot in the cockpit unsuccessfully tried to shut down the plane's engines midflight.
Four people are recovering in the hospital following a rollover crash in Macomb County Friday night.
The Detroit Lions beat the Indianapolis Colts 24-6 on Sunday, extending their winning streak to nine games.
Chuck Woolery was inducted into the American TV Game Show Hall of Fame in 2007 and earned a daytime Emmy nomination in 1978.
Franz Wagner had 30 points, nine rebounds and eight assists, and the Orlando Magic beat the Detroit Pistons 111-100 for their eighth win in nine games.
A goal by the Bruins' Brad Marchand midway through the third period proved to be enough for Boston to beat the Detroit Red Wings 2-1 Saturday night.
The Detroit Lions beat the Indianapolis Colts 24-6 on Sunday, extending their winning streak to nine games.
A 71-year-old Oakland County woman has been convicted for her role in a health care kickback scheme that costed Medicare $1.4 million, according to the U.S. Department of Justice.
Four people are recovering in the hospital following a rollover crash in Macomb County Friday night.
Chuck Woolery was inducted into the American TV Game Show Hall of Fame in 2007 and earned a daytime Emmy nomination in 1978.
A 38-year-old woman is facing felony charges after authorities in St. Clair County seized over 80 grams of methamphetamine and other drugs.
Local UAW members claim Stellantis is to blame for roughly 4,000 layoffs this fall, not poor market conditions.
Ford said Wednesday most of the job cuts would come in Germany and would be carried out in consultation with employee representatives.
On average, a 15-gallon tank of gas will cost Michiganders $46, which is $12 less than what they were paying from 2023's highest price in August.
General Motors announced Friday it was laying off nearly 1,000 salaried workers worldwide.
General Motors is laying off about 1,000 workers worldwide, shedding costs as it tries to compete in a crowded global automobile market.
Chuck Woolery was inducted into the American TV Game Show Hall of Fame in 2007 and earned a daytime Emmy nomination in 1978.
Cynthia Erivo, Ariana Grande, AMC and fans react to the debate over in-theater singing during "Wicked."
The 10-day event will feature Racing Day presented by the Detroit Grand Prix on Jan. 17, 2025.
Downtown Detroit will begin to be a lot brighter just in time for the Christmas season.
Tickets go on sale to the general public via Ticketmaster on Tuesday, Nov. 26.
Chuck Woolery was inducted into the American TV Game Show Hall of Fame in 2007 and earned a daytime Emmy nomination in 1978.
Tortilla strips sold in grocery stores across the U.S. have been recalled due to concerns about an undeclared wheat allergen.
Democrats say they're concerned or scared Trump will threaten their rights, but fewer than half feel motivated to oppose him.
Car dealers will inspect and replace the control unit and a fuse if needed, as well as update software.
Cynthia Erivo, Ariana Grande, AMC and fans react to the debate over in-theater singing during "Wicked."
The school district introduced therapy dogs two years ago, and things have gone so well that it decided to add six more dogs.
Lattes and other espresso-based drinks may not be available at some McDonald's restaurants due to a glitch with coffee machines.
CDC data shows rates of Mycoplasma pneumoniae have surged in babies.
A WARN notice says that an agreement between the hospital and the Secretary of Health and Human Services would be terminated because the hospital was not in compliance with some of the Medicare Conditions of Participation.
A number of homes in parts of Metro Detroit are seeing elevated levels of lead in their drinking water, according to officials.
The Detroit Lions beat the Indianapolis Colts 24-6 on Sunday, extending their winning streak to nine games.
Franz Wagner had 30 points, nine rebounds and eight assists, and the Orlando Magic beat the Detroit Pistons 111-100 for their eighth win in nine games.
A goal by the Bruins' Brad Marchand midway through the third period proved to be enough for Boston to beat the Detroit Red Wings 2-1 Saturday night.
Kalel Mullings ran for 92 yards and a career-high three touchdowns, leading Michigan to a 50-6 win over Northwestern on Saturday to make the defending national champions eligible for a bowl.
Ten days ago, former Red Wings great Pavel Datsyuk was inducted into the Hockey Hall of Fame, and on Thursday, Detroit honored the man nicknamed the "Magic Man."
Hackel, the former Macomb County Sheriff, said the results of the 2024 contest are giving him more confidence than ever that he has the right stuff and resumé to be governor.
How did the Democrats lose so many races at once?
In Michigan, the Democrats have control of the governor's mansion and both state houses.
In Michigan, the Democrats now have control of the governor's mansion and both state houses.
Both party chairs also talked about the ground game as each looks for independent voters and those who haven't voted in a while they hope to inspire to show up on Nov. 5.
The Festival of Trees in Dearborn is celebrating its 40th year of raising money to help fund research the causes and cures of childhood diseases.
Meteorologist Kylee Miller says Monday is looking to be wet, with snow possible in some parts of Michigan.
Hope United Methodist Church in Southfield is helping people in need with baskets filled with a full Thanksgiving meal.
The Oakland County Sheriff’s Office is hosting public policing and educational events with virtual reality simulators, Narcan demonstrations and more, in an effort to gain trust with the community.
Meteorologists say a mix of snow and rain may be seen in portions of the northeast on Thursday.