Number of passenger complaints continues to soar at these 3 airlines
Passengers complaints included delays, cancellations, insufficient accommodations for the disabled and difficulties getting refunds.
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Passengers complaints included delays, cancellations, insufficient accommodations for the disabled and difficulties getting refunds.
This comes after the cabin door of an Alaska Airlines plane blew off mid-flight in January, sparking congressional and federal investigations.
A letter sent by a victim specialist in the Seattle Division of the FBI to those flying on Alaska Airline Flight No. 1282 was obtained by CBS News.
John Barnett worked at Boeing for 32 years and has raised flags about multiple concerns at the airline manufacturer.
The Justice Department is investigating whether Boeing violated the terms of a 2021 deferred prosecution agreement over the 737 Max crashes.
The lawsuit seeking $1 billion in damages was filed on behalf of three passengers on board the Alaska Airlines plane that made an emergency landing after a door plug blew out mid-flight.
Bolts holding a door plug in place on an Alaska Airlines flight were missing, the National Transportation Safety Board found in a preliminary report released on Tuesday.
The grounded Boeing jets are coming back into service at Alaska Airlines and United Airlines.
Alaska Airlines Flight 1146 from Seattle to San Diego on Friday marked the 737 Max 9's return to service following a mid-air blowout.
CBS News has confirmed that 737 fuselages arrived at the Boeing plant with so many problems that Spirit AeroSystems assigned a team to be on site to make repairs.
The lawsuit quotes Boeing CEO David Calhoun, who admitted to employees in a meeting Tuesday that the company is "acknowledging our mistake" in the wake of the incident.
"At the very least, installers missed something," former NTSB member John Goglia said after the door plug blowout on an Alaska Airlines Boeing 737 Max 9 jet. "It calls into question the process."
"The safety of the flying public, not speed, will determine the timeline for returning the Boeing 737-9 Max to service," the FAA said.
Alaska Airlines expects to cancel up to 150 flights daily through January 13 as it continues to inspect its fleet of 737 Max 9 jets.
Lawsuit filed a month before the mid-air blowout alleged that Spirit AeroSystems made parts with "an excessive amount of defects."
The iPhone was found with a broken charger under a bush after being sucked out of a plane 16,000 feet in the air – and still had the flight passenger's confirmation and baggage claim information open.
Alaska and United are the only two U.S. commercial airlines that operate Boeing 737 Max 9 aircraft, the type of plane involved in Friday's incident.
The NTSB described a chaotic scene in the Boeing 737 Max 9's cockpit after the blowout, which forced the plane to return to Portland, Oregon minutes after takeoff.
NTSB Chair Jennifer Homendy said that "we are very, very fortunate" no one happened to be seated in the two adjoining seats to the blown-out door.
Alaska Airlines has reached a deal to buy Hawaiian Airlines, the companies announced Sunday. The airlines said the move will unlock more travel destinations for flyers.
An Alaska Airlines flight made an emergency diversion to Portland, Oregon, after an off-duty pilot in the cockpit unsuccessfully tried to shut down the plane's engines midflight.
The U.S. government could face a shutdown at 12:01 a.m. on Saturday, December 21. Here's what could be impacted.
U.S. stocks are stabilizing following one of their worst days of the year.
UnitedHealthcare CEO murder suspect Luigi Mangione is back in New York after waiving extradition in Pennsylvania.
We're tracking the next round of snow for Thursday night into Friday in Southeast Michigan
Patrick Kane scored the decisive third-period goal and added an assist as the Detroit Red Wings beat the Philadelphia Flyers 6-4.
Police say the motive for the stabbing is unknown.
We're tracking the next round of snow for Thursday night into Friday in Southeast Michigan
The U.S. government could face a shutdown at 12:01 a.m. on Saturday, December 21. Here's what could be impacted.
Lawmakers in Lansing are trying to redefine what it means to have suitable shelter for animals.
The alerts, first sent out at about 9:24 p.m., say officers were on the scene of a parking lot between the North Campus Research Complex and the U of M Transportation Research Institute.
Organizers announced earlier this year that the show was returning to its traditional January slot after taking place in the fall in recent years.
The grants are in addition to the $1.8 million that Stellantis provided for home repairs to 120 homeowners on the east side in 2020 and 2021.
Troubled automaker Stellantis has decided that its Ram brand needs its own executive, so it is bringing back an executive who retired this year when CEO Carlos Tavares was still running the company.
In Metro Detroit, gas prices continue to fall. Motorists are filling up for an average of $2.96 per gallon.
As we prepare for the winter season, getting your car ready for its quick or long trek can make all the difference.
The duo will host their podcast at 8 p.m. on March 28 at the Fox Theatre.
The New York Times named the Lebanese Sundae at Leila and the ham sandwich at Mike's Famous Ham Place as two of "The 26 Best Dishes We Ate Across the U.S. in 2024."
Detroit Diamond put her skills on display as a finalist in the Netflix series "Rhythm + Flow," and her career is starting to take off.
Among the 25 films selected by the Library of Congress to be preserved for future generations are the Coen Brothers' "No Country for Old Men," "The Social Network," Cheech & Chong's "Up in Smoke," and "The Texas Chainsaw Massacre."
A spokesperson for Foxx said that he had to get stitches after he was hit in the face by a glass thrown from someone else in the restaurant.
The U.S. government could face a shutdown at 12:01 a.m. on Saturday, December 21. Here's what could be impacted.
U.S. stocks are stabilizing following one of their worst days of the year.
UnitedHealthcare CEO murder suspect Luigi Mangione is back in New York after waiving extradition in Pennsylvania.
The stock market is down sharply today after the Federal Reserve forecast fewer interest rate cuts in 2025 than expected.
Giant hornets, dubbed "murder hornets," have been eradicated in the U.S., five years after the invasive species was first detected in Washington state.
Health officials say the number of cases has already surpassed 1,500, 2.5 times more than in 2019.
Wayne County is erasing $27 million in medical debt for more than 46,000 county residents.
Republicans wants to extend 2017 tax cuts that expire next year and could let ACA subsidies lapse to help pay the tab, according to analysts.
A court in Hazel Park is aiming to treat people with substance abuse while keeping them out of prison.
Aaron Siri, an attorney to Robert F. Kennedy Jr., petitioned the FDA to "withdraw or suspend" its approval of a polio vaccine.
Patrick Kane scored the decisive third-period goal and added an assist as the Detroit Red Wings beat the Philadelphia Flyers 6-4.
The Detroit Lions are holding out hope that running back David Montgomery might be able to return from what was believed to be a season-ending knee injury.
Patrick Mahomes is battling another ankle injury.
The first-round draft pick suffered an injury to his left tibia during Week 6. However, he says he wasn't going to let the injury stop him and made a promise to his teammates.
Harris launched his "Season of Smiles" event, an annual shopping spree for five preselected deserving families.
Mary Tyler Moore turned the world on with her megawatt smile as she starred in the iconic "Dick Van Dyke" and "Mary Tyler Moore" shows a generation ago.
The roundtable talked politics and focused on blockbuster news that Detroit Mayor Mike Duggan would run for governor in 2026 but as an independent candidate.
President-elect Donald Trump campaigned with talk of ending the $7,500 electric vehicle tax credit which has helped fuel sales.
The 98th Annual America's Thanksgiving Parade will roll through the streets of downtown Detroit this Thursday, with hundreds of thousands lining Woodward Avenue as six new floats make their debut.
Hackel, the former Macomb County Sheriff, said the results of the 2024 contest are giving him more confidence than ever that he has the right stuff and resumé to be governor.
The Michigan Science Center is ringing in the new year with its Noon Year’s Eve celebration.
You can catch a performance of "Holiday Detroit" at the Detroit Music Hall on Dec. 19.
Employees at Michigan's Amazon facilities are showing support during the nationwide Teamsters strike.
One person was killed in a shooting in a Detroit neighborhood Wednesday night; a second round of snow is headed to Southeast Michigan to close out the week and more on your top headlines
Much colder for the weekend.