Number of passenger complaints continues to soar at these 3 airlines
Passengers complaints included delays, cancellations, insufficient accommodations for the disabled and difficulties getting refunds.
Passengers complaints included delays, cancellations, insufficient accommodations for the disabled and difficulties getting refunds.
This comes after the cabin door of an Alaska Airlines plane blew off mid-flight in January, sparking congressional and federal investigations.
A letter sent by a victim specialist in the Seattle Division of the FBI to those flying on Alaska Airline Flight No. 1282 was obtained by CBS News.
John Barnett worked at Boeing for 32 years and has raised flags about multiple concerns at the airline manufacturer.
The Justice Department is investigating whether Boeing violated the terms of a 2021 deferred prosecution agreement over the 737 Max crashes.
The lawsuit seeking $1 billion in damages was filed on behalf of three passengers on board the Alaska Airlines plane that made an emergency landing after a door plug blew out mid-flight.
Bolts holding a door plug in place on an Alaska Airlines flight were missing, the National Transportation Safety Board found in a preliminary report released on Tuesday.
The grounded Boeing jets are coming back into service at Alaska Airlines and United Airlines.
Alaska Airlines Flight 1146 from Seattle to San Diego on Friday marked the 737 Max 9's return to service following a mid-air blowout.
CBS News has confirmed that 737 fuselages arrived at the Boeing plant with so many problems that Spirit AeroSystems assigned a team to be on site to make repairs.
The lawsuit quotes Boeing CEO David Calhoun, who admitted to employees in a meeting Tuesday that the company is "acknowledging our mistake" in the wake of the incident.
"At the very least, installers missed something," former NTSB member John Goglia said after the door plug blowout on an Alaska Airlines Boeing 737 Max 9 jet. "It calls into question the process."
"The safety of the flying public, not speed, will determine the timeline for returning the Boeing 737-9 Max to service," the FAA said.
Alaska Airlines expects to cancel up to 150 flights daily through January 13 as it continues to inspect its fleet of 737 Max 9 jets.
Lawsuit filed a month before the mid-air blowout alleged that Spirit AeroSystems made parts with "an excessive amount of defects."
The iPhone was found with a broken charger under a bush after being sucked out of a plane 16,000 feet in the air – and still had the flight passenger's confirmation and baggage claim information open.
Alaska and United are the only two U.S. commercial airlines that operate Boeing 737 Max 9 aircraft, the type of plane involved in Friday's incident.
The NTSB described a chaotic scene in the Boeing 737 Max 9's cockpit after the blowout, which forced the plane to return to Portland, Oregon minutes after takeoff.
NTSB Chair Jennifer Homendy said that "we are very, very fortunate" no one happened to be seated in the two adjoining seats to the blown-out door.
Alaska Airlines has reached a deal to buy Hawaiian Airlines, the companies announced Sunday. The airlines said the move will unlock more travel destinations for flyers.
An Alaska Airlines flight made an emergency diversion to Portland, Oregon, after an off-duty pilot in the cockpit unsuccessfully tried to shut down the plane's engines midflight.
Cole Snyder threw for three touchdowns but it was his sneak into the end zone late in the game that gave Eastern Michigan a 38-34 win over Central Michigan on Saturday.
Andrew Copp scored twice, Alex Lyon made 37 saves and the Detroit Red Wings beat the winless Nashville Predators 5-2.
Joel Ferguson, a known developer in Michigan and former Michigan State University trustee, has died at the age of 85.
Detroit City FC will close out the 2024 regular season home schedule this Saturday, facing off against Miami FC in an Eastern Conference battle.
A major power plant failed in Cuba, affecting the entire national system and leaving millions without power.
NOAA has released its seasonal outlook for the 2024-25 winter months, which predicts the U.S. will slowly transition into a La Niña pattern.
We are just over two weeks away from the November election and starting Saturday, Oct. 19, voters in Detroit will be able to cast their vote early for the first time in the city's history.
Joel Ferguson, a known developer in Michigan and former Michigan State University trustee, has died at the age of 85.
Kamala Harris is scheduled to appear with Detroit-born singer Lizzo as the Democratic presidential nominee marks the beginning of in-person early voting in the city.
Detroit City FC will close out the 2024 regular season home schedule this Saturday, facing off against Miami FC in an Eastern Conference battle.
Stellantis is fixing its slowing U.S. sales at the right pace after fumbling a marketing plan earlier this year, CEO Carlos Tavares told reporters Monday.
Here's what to know about buying tickets for the 2025 Detroit Auto Show at Huntington Place in January.
Stellantis rejected the UAW's proposal to restore the Jobs Bank concept, which the automaker says contributed to its bankruptcy in 2009.
The automaker said the hurricane had impacted suppliers, and the company is working with them to resume operations as soon as possible.
Stellantis has filed a lawsuit against the United Auto Workers union in a continued battle over their 2023 bargain agreement and the UAW's threat to strike.
The Rock & Roll Hall of Fame class of 2024 includes Cher, Mary J. Blige, Ozzy Osbourne, Dave Matthews Band and Dionne Warwick, among others.
Kamala Harris is scheduled to appear with Detroit-born singer Lizzo as the Democratic presidential nominee marks the beginning of in-person early voting in the city.
Liam Payne, 31, died Wednesday after falling into the interior patio of a hotel in Buenos Aires, Argentina.
Demetrius "Big Meech" Flenory, who co-founded the notorious drug trafficking organization Black Mafia Family, is serving out the remainder of his prison sentence in a residential reentry program in Miami.
Pop star Liam Payne of One Direction died after falling into an interior patio of a hotel in Buenos Aires, officials said.
The Rock & Roll Hall of Fame class of 2024 includes Cher, Mary J. Blige, Ozzy Osbourne, Dave Matthews Band and Dionne Warwick, among others.
Letter deliverers have been working without a contract since May 2023.
"If he's exhausted being on the campaign trail, is he fit to do the job?" Harris asked as Trump refuses to release detailed medical records.
The frozen waffles, made by Treehouse Foods, were sold under store brands including Walmart's Great Value and Target's Good and Gather.
A rare copy of the U.S. Constitution forgotten inside a filing cabinet sold on Thursday for a $9 million hammer price, the auction house confirmed to CBS News.
"If he's exhausted being on the campaign trail, is he fit to do the job?" Harris asked as Trump refuses to release detailed medical records.
The worst rates of the infection known as "walking pneumonia" or "white lung pneumonia" are in young children ages 2 to 4 years old.
The facility's team of therapists, clinical psychologists, counselors and social workers provides quality care with a special focus on cultural sensitivity and faith-based care.
SEIU Healthcare Michigan announced on Monday that it had reached a tentative agreement with the University of Michigan Health, avoiding a work stoppage on Tuesday.
Sen. Richard Blumenthal had urged a probe into the USDA's handling of the Boar's Head plant, calling it an "abject failure."
Cole Snyder threw for three touchdowns but it was his sneak into the end zone late in the game that gave Eastern Michigan a 38-34 win over Central Michigan on Saturday.
Andrew Copp scored twice, Alex Lyon made 37 saves and the Detroit Red Wings beat the winless Nashville Predators 5-2.
Detroit City FC will close out the 2024 regular season home schedule this Saturday, facing off against Miami FC in an Eastern Conference battle.
Jay Cutler was arrested for a DUI, gun possession and other charges in Franklin, Tennessee on Thursday evening, an official confirmed to CBS News.
As the college football season rolls along, two Michigan State football players recently signed a unique name, image, and likeness deal.
Trump and Harris and their anointed representatives continue to make campaign stops in Detroit, Grand Rapids, Flint and other places in Michigan, a critical battleground state.
As Kamala Harris, Donald Trump, Tim Walz and JD Vance campaign in the Great Lakes States in rapid succession, the Michigan Matters roundtable weighs in on voters pollsters say are up for grabs in this critical swing state.
Watch Michigan Matters at its new time: 5:30 a.m. Sundays on CBS Detroit, noon Sundays on Detroit 50 WKBD.
Reggie E. Davis, president of consumer banking at Flagstar Bank, talks about the company's imprint in Michigan and the changing dynamics of the industry on CBS Detroit's Michigan Matters.
The UAW remains an interesting factor in this race, too. Pundits point to Michigan as a critical battleground that the two camps are paying huge attention to.
Tap water in four homes in Garden City were found to have lead levels above the Environmental Protection Agency's acceptable limit. A total of 31 homes were tested, with 10 known to have lead service lines.
A Troy public servant is accused of sexually assaulting a child under the age of 13.
Rep. Rashida Tlaib is voicing concern over Kroger's plans to use new facial recognition technology, arguing it could open the door for surge pricing. Tlaib joined CBS News Detroit to discuss those concerns and a letter sent to Kroger
Yost Ice Arena at the University of Michigan was filled on Friday with blue, maize and pink as the men's hockey team held its first pink game in honor of assistant coach Matt Deschamps' wife, Kelly.
Reaction is pouring in over the death of Hamas leader Yahya Sinwar as leaders weigh in on what means for the Israel-Hamas war. Peter Trumbore, professor at Oakland University, joins CBS News Detroit to discuss the Sinwar's death.