Number of passenger complaints continues to soar at these 3 airlines
Passengers complaints included delays, cancellations, insufficient accommodations for the disabled and difficulties getting refunds.
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Passengers complaints included delays, cancellations, insufficient accommodations for the disabled and difficulties getting refunds.
This comes after the cabin door of an Alaska Airlines plane blew off mid-flight in January, sparking congressional and federal investigations.
A letter sent by a victim specialist in the Seattle Division of the FBI to those flying on Alaska Airline Flight No. 1282 was obtained by CBS News.
John Barnett worked at Boeing for 32 years and has raised flags about multiple concerns at the airline manufacturer.
The Justice Department is investigating whether Boeing violated the terms of a 2021 deferred prosecution agreement over the 737 Max crashes.
The lawsuit seeking $1 billion in damages was filed on behalf of three passengers on board the Alaska Airlines plane that made an emergency landing after a door plug blew out mid-flight.
Bolts holding a door plug in place on an Alaska Airlines flight were missing, the National Transportation Safety Board found in a preliminary report released on Tuesday.
The grounded Boeing jets are coming back into service at Alaska Airlines and United Airlines.
Alaska Airlines Flight 1146 from Seattle to San Diego on Friday marked the 737 Max 9's return to service following a mid-air blowout.
CBS News has confirmed that 737 fuselages arrived at the Boeing plant with so many problems that Spirit AeroSystems assigned a team to be on site to make repairs.
The lawsuit quotes Boeing CEO David Calhoun, who admitted to employees in a meeting Tuesday that the company is "acknowledging our mistake" in the wake of the incident.
"At the very least, installers missed something," former NTSB member John Goglia said after the door plug blowout on an Alaska Airlines Boeing 737 Max 9 jet. "It calls into question the process."
"The safety of the flying public, not speed, will determine the timeline for returning the Boeing 737-9 Max to service," the FAA said.
Alaska Airlines expects to cancel up to 150 flights daily through January 13 as it continues to inspect its fleet of 737 Max 9 jets.
Lawsuit filed a month before the mid-air blowout alleged that Spirit AeroSystems made parts with "an excessive amount of defects."
The iPhone was found with a broken charger under a bush after being sucked out of a plane 16,000 feet in the air – and still had the flight passenger's confirmation and baggage claim information open.
Alaska and United are the only two U.S. commercial airlines that operate Boeing 737 Max 9 aircraft, the type of plane involved in Friday's incident.
The NTSB described a chaotic scene in the Boeing 737 Max 9's cockpit after the blowout, which forced the plane to return to Portland, Oregon minutes after takeoff.
NTSB Chair Jennifer Homendy said that "we are very, very fortunate" no one happened to be seated in the two adjoining seats to the blown-out door.
Alaska Airlines has reached a deal to buy Hawaiian Airlines, the companies announced Sunday. The airlines said the move will unlock more travel destinations for flyers.
An Alaska Airlines flight made an emergency diversion to Portland, Oregon, after an off-duty pilot in the cockpit unsuccessfully tried to shut down the plane's engines midflight.
It has been over a full year since Northville Downs closed, and as development is underway on the old horse racing track, Mayor Brian Turnbull says other projects have begun that will make the city more of a destination.
A Flat Rock, Michigan, man has pleaded guilty to illegally transporting and receiving an explosive device that caused a home explosion, injuring two children.
The commission says it received 53,351 fraud reports from consumers that year. ,
The city of Northville, Michigan, will step up enforcement in timed parking zones starting on Monday, March 10.
The policy could lead to hardship for some elderly Americans, Social Security advocates say. Here's what to know.
The Troy Police Department confirmed that the arrests occurred Monday morning.
Ontario Premier Doug Ford said a 25% surcharge on electricity sent to Michigan, Minnesota and New York, will be effective on March 10.
The Western Reserve, a respected steel steamer of its time, wrecked during an 1892 storm in Lake Superior.
It has been over a full year since Northville Downs closed, and as development is underway on the old horse racing track, Mayor Brian Turnbull says other projects have begun that will make the city more of a destination.
The family of a Pontiac, Michigan, woman who was found dead alongside two of her children from hypothermia in a field claims Oakland County deputies failed to help the woman as she suffered a mental health crisis.
The Trump administration has imposed a 24% tariff on Canada and Mexico and a 10% tariff on China.
AAA says the most expensive gas prices in the state can be found in Ann Arbor ($3.13), Metro Detroit ($3.11) and Jackson ($3.08).
Michigan drivers are seeing some relief at the gas pump this week.
President Trump announced a new 25% blanket tariff on all steel and aluminum imports. This tariff is part of a growing list of tariffs his administration has already threatened or imposed.
On Monday, the Trump Administration temporarily postponed a 25% tariff imposed on Mexico.
Gene Hackman and Betsy Arakawa were found dead in their home last week in a gated community in Santa Fe, New Mexico.
Breweries in Suttons Bay and Stevensville got shout outs as among best beer gardens in the U.S.
Luther "Badman" Keith, a jazz musician and Detroit journalist, died unexpectedly Wednesday. He was 74.
"Anora" won big at the 2025 Oscars. Here's the full list of who won and was nominated for this year's Academy Awards.
Hollywood's biggest stars turned out for the 97th annual Academy Awards. Here is what to know and how to watch the 2025 Oscars.
The policy could lead to hardship for some elderly Americans, Social Security advocates say. Here's what to know.
Congress is staring down a deadline to fund the government by the end of the week, as the familiar threat of a shutdown looms over Washington.
Ontario Premier Doug Ford said a 25% surcharge on electricity sent to Michigan, Minnesota and New York, will be effective on March 10.
Stocks tanked on Monday as investors fret over signs the U.S. economy is slowing and the potential impact of tariffs.
NOAA previously fired 880 employees on Feb. 27, the majority of which were probationary staff with fewer than two years in their positions.
Michigan state Sen. Thomas Albert has introduced a bill that, if passed, would allow voters to decide.
For millions of Americans, paying for medical care often means going into debt, new data shows.
A special education teacher at Huron High School gathered with students on Wednesday to make blankets for families of organ donors.
Howell's Trinity Health Hospital is in the process of moving most of their operations to a larger Brighton facility, but this space is going to be put to use.
A new study finds that long, unproductive meetings can lead to "meeting hangovers," affecting workflow and productivity.
Detroit general manager Brad Holmes made the move shortly after not retaining cornerback Carlton Davis.
The Detroit Red Wings have lost five games in a row, and captain Dylan Larkin acknowledged their confidence is shaken.
Cade Cunningham scored 28 points, Tobias Harris added 20 points on 9-of-13 shooting and the Detroit Pistons defeated the Portland Trail Blazers 119-112.
The league's legal tampering period — in which teams can begin talking with agents of players who are unrestricted free agents — starts Monday at noon, according to CBS Sports.
Tre Holloman scored a career-high 20 points, Jase Richardson had 18 points and No. 8 Michigan State beat No. 17 Michigan 79-62.
Newly elected Michigan Democratic Party Chairman Curtis Hertel Jr. discussed his party and its future on CBS Detroit's Michigan Matters.
A career path tied to EVs and clean energy is opening a little wider for some Metro Detroiters.
As the legalized cannabis industry surpassed the $10 billion sales mark in the state since 2019, it's a look at what's ahead for this booming sector.
Judge Keith, who died in 2019 at the age of 96, issued numerous landmark rulings that championed equality and civil rights.
The robotics industry is big business with a growing imprint in southeast Michigan.
It has been over a full year since Northville Downs closed, and as development is underway on the old horse racing track, Mayor Brian Turnbull says other projects have begun that will make the city more of a destination.
Four people have been arrested after a 5-year-old boy was killed in a hyperbaric chamber explosion in Troy, Michigan. Police did not release the names of the people arrested; however, court records show that one of them was Tami Peterson, the center's owner.
On the heels of International Women's Day, CBS News Detroit sat down with a few Michigan natives who are returning home this weekend for the PWHL's return to Detroit for the Takeover Tour game.
Ontario is adding a 25% surcharge to all electricity exports sent to the U.S. as part of retaliation against the Trump administration's tariffs on Canadian products.
Mild temperatures continue this week with rain returning by the weekend.