Glitch In United's Computer System Has Flights Backed-Up Across U.S.
ROMULUS (WWJ) - Across the U.S. United Airlines flights are experiencing delays due to a network outage and now the computer problems are affecting those traveling through the Motor City.
"It's really weird, I actually used to be a customer service rep for United so I bet they are just dying today," said Christina Golding of Sterling Heights.
"So instead of the computer doing all of your check-ins ... you have to manually write out the tickets .. you have to get people through security, ... it's a lot more work and you know, there's a lot riding on it," Golding said to WWJ's Kathryn Larson.
Golding said if there was a color code for this type of issue ... it would definitely be a code red.
"I think it is painful, but I think it's inevitable," said Sateesh Andra of San Francisco. "They are going to help me out because I have a flight to go to Singapore tomorrow and I just want to make sure I get enough rest before I get there."
Andra said despite the long layovers he understands the frustration on both ends.
"They couldn't check in anybody ... they do a great job ... but they can't help (the computer problems)," he said.
Due to the computer glitch none of the self terminals are working, so if you are heading out on a flight you'll need to factor in some extra time.
