AIMS, Teraeon Bring Customer Information Portal to Oil Marketers
Monroe, La.-based AIMS Inc., a specialist in automated information management softwaer for the wholesale petroleum distribution industry, announced an agreement with Dearborn-based Teraeon Consulting Corp. to develop next-generation customer information portals for petroleum marketers.
The partnership will offer all petroleum marketers, especially AIMS clients, an industry specific customer information portal for publishing customer information directly from their financial software systems -- providing customers with 24x7 self service access to their data and reducing customer calls.
"A truly successful customer information portal offers marketers a differentiating value for their customers -- improving customer service while reducing costs, all with a focus on putting marketers ahead of their competition" said David Dorries, director of sales and marketing for AIMS Inc.
The customer information portal, built on the Microsoft .Net framework technology, will deliver highly scalable business process driven portals for petroleum marketers.
"This is just the beginning," said Teraeon president Moe Yassine. "In the future we expect to offer our customers innovative portal solutions that far exceed their current experiences and deliver exclusive content, events and services wherever and whenever they want them."
Added AIMS president Robert Canterbury: "AIMS Inc. has been committed to enhancing petroleum marketers productivity and profitability for over 35 years. We pride ourselves on developing innovative software and solutions that improve our customers' businesses. The need for a customer information portal was obvious, as was the decision to select Teraeon as a strategic partner. They understand our business and embrace AIMS' desire to provide customer centric and profitable solutions for today's marketer."
More at www.aims1.com or www.teraeon.com.
