
Southwest Airlines ending free checked bags policy for many passengers
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
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Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
Southwest Airlines flight attendants will begin preparing the cabin for landing at a higher altitude to reduce the risk of turbulence injuries.
Bigger bins and premium-priced seating with added legroom are just some of the changes the carrier is betting will win over customers.
Passengers complain that carriers often increase the points needed to get a free flight or limit the number of seats that can be earned.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
Airline officials say they are aware of a series of incidents where cans have ruptured, resulting in an onboard mess and reports of about 20 injuries to employees so far this summer.
The Federal Aviation Administration is investigating a Southwest Airlines passenger flight that plunged within several hundred feet of the ocean off Hawaii in April.
The discount carrier, which has long withheld its fares from travel sites, said it wants to extend the reach of Southwest.com.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
Mary MacCarthy said she was questioned by police about human trafficking while traveling with her biracial daughter after a Southwest Airlines employee reported them as suspicious.
A lack of "operational resilience" led carrier to cancel 16,000 flights, carrier's chief operating officer said.
The proposed legislation also includes a limit on fees for baggage and seating.
The company has completed 95% of reimbursements, its CEO said Thursday.
Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.
Turbulence, which causes planes to suddenly jolt while in flight, is considered a fairly normal occurrence.
A pilot with the carrier alleges she was retaliated against after accusing a coworker of sexual misconduct.
Many people traveling through Denver International Airport Monday struggled to get to their destinations after a long and frustrating weekend of flight cancellations and delays.
Most foot traffic at Denver International Airport Sunday morning was moving smoothly.
Many Southwest Airlines passengers were left frustrated over the weekend after hundreds of flights were canceled at Denver International Airport and across the country.
Denver Mayor Mike Johnston painted a purple stripe along Blake Street leading up to the Colorado Rockies' Home Opener.
The Denver City Council has approved a resolution to enact a $15 million study on the future of Peña Boulevard, the 11-mile corridor connecting Interstate 70 with Denver International Airport.
The Colorado Department of Public Health and Environment led the meeting, emphasizing the importance of early treatment and vaccination to prevent further spread.
Jared W. Hedges, a ski coach of Team Summit Colorado, has had his employment terminated after his arrest for allegedly sexually assaulting a 9-year-old boy on his ski team.
Colorado State University said on Wednesday that an additional student had their visa revoked after several were revoked a day earlier. The Department of State acknowledged the move but won't say why they were revoked.
Denver Mayor Mike Johnston painted a purple stripe along Blake Street leading up to the Colorado Rockies' Home Opener.
The Denver City Council has approved a resolution to enact a $15 million study on the future of Peña Boulevard, the 11-mile corridor connecting Interstate 70 with Denver International Airport.
The Colorado Department of Public Health and Environment led the meeting, emphasizing the importance of early treatment and vaccination to prevent further spread.
Jared W. Hedges, a ski coach of Team Summit Colorado, has had his employment terminated after his arrest for allegedly sexually assaulting a 9-year-old boy on his ski team.
Colorado State University said on Wednesday that an additional student had their visa revoked after several were revoked a day earlier. The Department of State acknowledged the move but won't say why they were revoked.
Denver Mayor Mike Johnston painted a purple stripe along Blake Street leading up to the Colorado Rockies' Home Opener.
"Start Believing Day" kicked off in the Santa Fe Arts District and it is focused on the effort to encourage community to start believing victims of sexual assault.
Colorado State University said on Wednesday that an additional student had their visa revoked after several were revoked a day earlier. The Department of State acknowledged the move but won't say why they were revoked.
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Dr. Ming Wu, a family medicine doctor with AdventHealth Littleton talks about the ways to lessen the impact of seasonal allergies this spring.
The 29-page contract calls for Sanders to make an average of $10.8 million per year and includes a slew of incentives and allowances.
Nearly $150 billion in online wagers were placed last year alone. With one in five problem gamblers attempting suicide, experts say the ease of access and number of betting opportunities on one's phone represent a growing public health crisis.
Want to stream the Elite 8 March Madness games? Here's the schedule and how to watch the NCAA tournament games live.
Colorado State University formally welcomed Ali Farokhmanesh as the 21st head men's basketball coach of the CSU Rams.
DRAFTED, the first culture-driven media company focusing on Latina sports, was officially launched in 2023.
Tony's Chocolonely is recalling some products after consumers reported finding "small stones" in the chocolate bars.
Jittery investors await Trump administration's latest salvo of tariffs on key U.S. trading partners.
Tesla is seeing softer demand for its electric vehicles amid protests over Elon Musk's government role at DOGE.
President Trump announced the U.S. will impose a minimum baseline of 10% tariffs on goods imported from all foreign countries, along with further "reciprocal tariffs."
A unique talent, Val Kilmer was praised as an acting chameleon who took on varied and challenging roles, and the results were often memorable.
Colorado State University said on Wednesday that an additional student had their visa revoked after several were revoked a day earlier. The Department of State acknowledged the move but won't say why they were revoked.
President Trump announced the U.S. will impose a minimum baseline of 10% tariffs on goods imported from all foreign countries, along with further "reciprocal tariffs."
Experts estimate far lower figures in tariffs revenue, warning that President Trump's tariffs could drive up prices for American consumers.
A senior official with the U.S. Department of Homeland Security claimed, without evidence, that the student was a "terrorist sympathizer."
The Trump administration is finalizing plans for investors that could include Blackstone and Oracle.
The Colorado Department of Public Health and Environment led the meeting, emphasizing the importance of early treatment and vaccination to prevent further spread.
Tony's Chocolonely is recalling some products after consumers reported finding "small stones" in the chocolate bars.
The most transmissible infectious disease is now in Colorado. The first case of measles has been confirmed in Pueblo.
Inside the Reproductive Sciences Lab at the University of Colorado Anschutz Medical Campus in Aurora, researchers are on the cutting edge to detect and prevent ovarian cancer.
It is unclear what will happen to hundreds of pending requests for public information as the health agencies slash staff.
Tony's Chocolonely is recalling some products after consumers reported finding "small stones" in the chocolate bars.
Jittery investors await Trump administration's latest salvo of tariffs on key U.S. trading partners.
Tesla is seeing softer demand for its electric vehicles amid protests over Elon Musk's government role at DOGE.
President Trump announced the U.S. will impose a minimum baseline of 10% tariffs on goods imported from all foreign countries, along with further "reciprocal tariffs."
Employees are taking legal action against a Denver restaurant group, claiming that 30% of an automatic 20% service charge went to management.
A year ago, Michael Burch walked into the Huerfano County jail. He never walked out. His death has now prompted a federal lawsuit.
A conservative legal group said it was "no coincidence" that Denver Mayor Mike Johnston and his staff began communicating on Signal after the group filed open records requests over Denver's handling of the migrant crisis.
For one Colorado father, something felt off with the family investigator working on his case case. He filed a complaint with the state.
Denver's mayor and 14 of his top advisors, appointees and lawyers nicknamed themselves "Strike Force" and communicated about the migrant crisis through an end-to end encryption app that then proceeded to automatically delete their initial conversations.
A startling discovery about a day care center employee in Centennial left parents in disbelief.