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Couple Says They Were On Hold For Hours With Key Bank After Not Getting Debit Card For Unemployment Benefits
The money is still there, but unemployed Illinoisans still can't access it -and bills are piling up.
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The money is still there, but unemployed Illinoisans still can't access it -and bills are piling up.
As we've reported in recent days, penalty weeks have been forcing people to go for months without unemployment benefits – and the matter has become urgent for thousands of people.
"It is scary since once everything is back up again, it's all going to be due at one time."
When we continued to hear from people who have received unemployment benefits, but no way to access them, our Tara Molina started digging.
In response to multiple complaints, an Illinois state senator is calling for a discussion on penalty weeks preventing people from receiving unemployment benefits.
Experts said people who were laid off due to COVID-19 have 60 days to apply for health insurance through state plans.
We exposed Wednesday night how few people are working the phones in Illinois to help those struggling to get through to finish filing for unemployment. On Thursday night, we were happy to report that number is getting a much needed boost.
The U.S. Department of Labor (DOL) estimates 102,736 new unemployment claims were filed during the week of April 13 in Illinois
More than 650,000 people have filed for unemployment in Illinois in the last six weeks, but right now, some are worried about their unemployment benefits expiring.
People in need of unemployment benefits and their situations are growing direr by the day. We have uncovered what is behind some of the madness, and it's simple.
A local victim of identity theft thought he had fixed the problem five years ago. That was until he got laid off during the coronavirus pandemic and went to file for unemployment – only to be denied.
Workers lose jobs when businesses can't keep their doors open, and the Illinois unemployment system is having a hard time keeping up with claims.
With an old system and phone calls that go unanswered CBS 2 continues to hear from workers about issues filing for unemployment, including dozens who reached out in the past few days.
For weeks, we've heard the money coming for unemployment benefits in Illinois and will be there. But that is little consolation to the tens of thousands of jobless in Illinois who still can't file.
The number of people out of work continues to climb amid the coronavirus crisis, and the new numbers issued Thursday reflect that.
With unemployment numbers at an all-time high, the federal government is helping some states process claims faster.
Jobless claims are expected to soar again Thursday, delivering another blow to an already overwhelmed lifeline. People are still struggling to get onto the state's unemployment website.
CBS 2 Political Investigator Dana Kozlov on Tuesday uncovered the reason why one woman is not getting any unemployment money, and on Wednesday, others reached out.
A struggling single mom told us Tuesday night that she is out of cash - but the state is putting her money on hold for months.
The State of Illinois said it will be another month before the first unemployment payments get to independent contractors and gig workers such as Uber drivers and musicians.
Since day one, we have been pushing for answers about the State of Illinois' overwhelmed computer system.
"So many families are hurting at a scale that this country hasn't seen ever in our lifetime, and our state unemployment filing systems – which were built a decade ago for a much lower number of claims – simply haven't kept pace," Pritzker said Monday at his daily COVID-19 briefing.
Millions of Americans and thousands of Chicagoans are out of work, so where do they turn now?
This was the major-league worst White Sox' 12th straight loss.
Kyle Hendricks (2-9) allowed six runs on eight hits in five innings in the loss.
Staci Boyer never met the fallen servicemembers or veterans, some who died decades ago, but she won't let their service or sacrifice fade from memory.
A woman who had been onboard said the boat was a rented charter, and things started going wrong as they were pulling back into the harbor.
Late Friday, no one was in custody. Detectives were investigating.
The Secret Service and Chicago Police will be speaking with people who live near the DNC action to give some insight on public safety protocols, road closures, and transportation information ahead of the convention.
The former president called Harris a "happy warrior" and vowed to do all he can to help her defeat former President Donald Trump in November.
The 500-acre site would become home to the world's first commercially useful quantum computer.
"I will say that I have said directly to the vice president that I'm going to do everything and anything that is necessary to make sure that we beat Donald Trump and JD Vance," Pritzker said.
The Chicago Teachers Union opposed the budget plan, warning of the impact of spending cuts imposed to eliminate a $500 million deficit.
Experts say insurance companies are paying close attention, and the average person should be doing so too.
The hike was fueled mainly by the company's Safety Modernization Program to replace nearly 2,000 miles of dangerous, old, deteriorating natural gas pipes.
As of Tuesday evening, a total of five tornadoes had been confirmed in the Chicago area from the storms Monday night and six Sunday night.
The tax is up just 2 cents compared with Sunday. But it is quite a jump compared with the Illinois gas seven years ago.
One third of Chicago's roughly 400 new car dealers are using pen and paper to complete deals.
Amid a widening listeria outbreak, Boar's Head is recalling all of its liverwurst products sold nationwide, as well as some deli meats.
A warning of a Listeria monocytogenes outbreak affecting 12 states, including Pennsylvania, New Jersey and New York, was issued by the CDC Friday afternoon linking infections to sliced meat at deli counters.
Lisa Gee's experience taught her the life-saving importance of organ donations for thousands of patients.
Keisha House said people trust their hairdressers and barbers, and great communication takes place while in those chairs.
The FDA found even some products that claimed to be "sterile" were contaminated.
The way things had been going, owner Alfio Sciacca was not sure Amici would make it a year. Now, everything has changed.
Bally's took possession of the River West property July 5.
The plant, which was indefinitely idled in February 2023, is expected to reopen next year.
Fiscal Year 2024 saw total cannabis sales exceed $2 billion, which exceeded the figures for Fiscal Years 2023 and 2022.
Kroger owns the Mariano's brand, while Albertsons owns Jewel-Osco.
Newhart was an Oak Park native and an alumnus of Saint Ignatius College Prep and Loyola University in Chicago.
Bob Newhart, who starred in the long-running sitcoms "The Bob Newhart Show" and "Newhart," has died at age 94.
Nominations for the 76th annual Emmy Awards were announced Wednesday, with "Shōgun," "The Bear," "Hacks," "Only Murders in the Building" and "Baby Reindeer" all earning multiple major nods. See the full list of nominees for the 2024 ceremony here.
"Big Brother" announced Tuesday the 16 new Houseguests who will move into the "Big Brother" house and, for the first time ever, have the power to vote in a 17th houseguest.
After many people criticized Andress' rendition of the National Anthem online, comparing her with Fergie, the singer says she's going to rehab.
The PAWS veterinary team treated him and gave him all his medical needs. Today, he's an energetic, loving pet who is looking for a loving home.
Chief Meteorologist Albert Ramon has your 10 p.m. First Alert Weather forecast for Friday, July 26, 2024.
Staci Boyer has never met the fallen servicemembers or veterans, some who died decades ago, but she won't let their service or sacrifice fade from memory. Noel Brennan has her story in this edition of Eye on Chicago.
Meanwhile, CBS News uncovered new details about the background of former Sangamon County Sheriff’s Deputy Sean Grayson, who shot and killed Massey earlier this month. Jermont Terry reports.
The boat capsized near 31st Street Harbor Friday night. Darius Johnson reports from the scene where he talked with a woman who was on the boat, while Marybel Gonzalez reports from Insight Hospital and Medical Center.
A woman who had been onboard said the boat was a rented charter, and things started going wrong as they were pulling back into the harbor.
Sean Grayson, the now-fired Illinois sheriff's deputy charged with killing 36-year-old Sonya Massey in her own home, had a disciplinary file that included accusations of bullying and abuse of power, records obtained by CBS News show.
This was the major-league worst White Sox' 12th straight loss.
Kyle Hendricks (2-9) allowed six runs on eight hits in five innings in the loss.
Staci Boyer never met the fallen servicemembers or veterans, some who died decades ago, but she won't let their service or sacrifice fade from memory.
Former Secret Service agent McCarthy said security for both conventions is now even under more scrutiny since the assassination attempt on former President Trump.
The department has now confirmed they will be providing emergency medical support both inside the secure perimeter that will be going up around the United Center.
Data show the 4th of July has historically been one of the deadliest days of the year.
The former University of Illinois football player had been hired at Aunt Martha's despite having a criminal conviction on his record.
Two battalion chiefs told CBS 2 Investigators said hiring needs to be a priority for the Chicago Fire Department, and they plan to protest their working conditions.
This was the major-league worst White Sox' 12th straight loss.
Kyle Hendricks (2-9) allowed six runs on eight hits in five innings in the loss.
Ryan Bates and Coleman Shelton, are in a friendly fight for the starting center job.
The team is allowing Owens to skip part of Training Camp and their first preseason game so he can go to Paris to cheer on his wife.
The Chicago Union recently moved their home games to Evanston, which has helped grow attendance significantly.
Late Friday, no one was in custody. Detectives were investigating.
The business owner said her neighbor in a strip mall has repeatedly used a racial slur against her and her daughter, incidents she's captured on video.
So far this year, there have been at least 25 homicides in Grand Crossing, compared to 17 over the same time period last year.
A woman fatally shot her former daughter-in-law before killing herself on the Upper East Side Friday, police said.
Sean Grayson, the now-fired Illinois sheriff's deputy charged with killing 36-year-old Sonya Massey in her own home, had a disciplinary file that included accusations of bullying and abuse of power, records obtained by CBS News show.