Southwest Airlines starts new assigned seating and boarding system
The airline started its new assigned seating policy Tuesday. There is no more lining up to pick a seat.
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The airline started its new assigned seating policy Tuesday. There is no more lining up to pick a seat.
Southwest said its studies show customers want to know where they are sitting before they get to the airport.
A Southwest Airlines flight headed from Chicago to Las Vegas clipped a bus Tuesday afternoon while taxiing at O'Hare International Airport.
Starting Jan. 27, passengers who take up space in the neighboring seat will have to buy an extra ticket and it might not be refunded.
In January, police were called because security noticed the pilot smelled of alcohol.
Honeywell designed a new system that can detect blind spots similar to cars.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Passengers traveling without checked baggage on United Airlines should know the cutoff time for checking in will change as of June 3. If you're flying Southwest, you now have to pay for your bags.
These items can still be used during flights, but they need to be out of any baggage and remain in plain sight.
A sixth grader from downstate Illinois has won a contest to design the new ties worn by Southwest Airlines pilots.
Andrea Rebong from Maroa, Illinois entered a Southwest Airlines contest that had thousands of entries. Her design won.
The plane almost took off from a taxiway before an air traffic controller stopped it. Officials said the plane had been cleared to takeoff but had mistook the surface for a nearby runway.
The close call between a Southwest Airlines plan and a private business jet at Chicago Midway Airport was at least partially caused by sun blindness, the NTSB said in a new report.
The close call between a Southwest Airlines plan and a private business jet at Chicago Midway Airport was at least partially caused by sun blindness, the NTSB said in a new report.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
A Southwest flight had to quickly abort its landing to avoid a potential collision with a private jet on the runway at Chicago's Midway Airport.
Pilot and former air traffic controller Rob Mark said what the Southwest pilot did was a textbook "perfect go-around."
The Southwest plane aborted a landing Tuesday to avoid a potential collision with the business jet that was taxiing across the runway. Marissa Sulek reports.
A Southwest Airlines jet was about to land, only to find a private jet obstructing its path. Dave Savini reports.
The pilot of the Southwest plane went back up in the air after trying to land — only to find the private jet in the way. Dave Savini reports.
David Allsop, 52, was hauled out of the cockpit of Southwest flight 3772 by airport police in Savannah, Georgia early Wednesday morning.
Big changes are coming to Southwest Airlines. The Dallas-based airline announced Thursday it is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
According to research conducted by Southwest, 80% of customers and 86% of potential customers said they prefer an assigned seat.
CBS News Travel Analyst Peter Greenberg talks with CBS 2's Jackie Kostek about Southwest Airlines where a major investor is calling for a change in leadership and direction, criticizing the company's financial performance.
Members of the "Illinois Network to Freedom Collective" are focused on bringing attention to the stories of freedom seekers and sites connected to the Underground Railroad in Illinois.
Pierce and her fiancé, Billie Cavallero, from Chicago's Andersonville neighborhood, arrived in Guadalajara for vacation just one day before the unrest.
McMichael and a man told deputies that they had been drinking and arguing for hours.
Eight Cubs players and four White Sox players will be leaving spring training to play in the World Baseball Classic.
Police said on Monday that a grand jury indicted Steven J. Knox, 19, of Dolton, on eight counts of first-degree murder.
At least three Illinois Democratic lawmakers are planning to boycott President Trump's State of the Union address on Tuesday.
Documents given to Congress appear to show courses involving use-of-force were eliminated from ICE officer training.
A federal judge on Monday permanently blocked the Justice Department from releasing former special counsel Jack Smith's report on the classified documents investigation.
She will take the place of former Harvey Mayor Christoper Clark, who died late last month, unexpectedly.
An armed man was shot and killed early Sunday morning after "unauthorized entry" into the secure perimeter at President Trump's Mar-a-Lago estate, the U.S. Secret Service said.
This is after Mayor Brandon Johnson vetoed an ordinance that would have banned most hemp-derived products this weekend.
This week marks Identity Theft Awareness Week, and Illinois Comptroller Susana Mendoza emphasized some safety tips Monday for avoiding and dealing with identity theft.
A controversial data center in Naperville, Illinois, could be the cause to pack a city council meeting there on Tuesday night.
Police in the west Chicago suburb of Geneva are warning of a scam involving spoofed phone numbers.
Protesters on Tuesday were cranking up the heat on Peoples Gas over a recently proposed rate hike that would add an additional $10 to $11 a month to utility bills.
Ann & Robert H. Lurie Children's Hospital announced this week that it is planning to open a new pediatric hospital in the west Chicago suburb of Downers Grove.
It has been nearly six years since the start of the COVID-19 pandemic, and one of the many questions doctors are still working to answer concerns the long-term effects.
Leaders from Cook County, the Illinois Department of Human Services, and the Greater Chicago Food Depository denounced changes to the Supplemental Nutrition Assistance Program on Wednesday.
The University of Chicago Medicine Comprehensive Cancer Center has received a grant from The Ralph Lauren Corporate Foundation for a new cancer center.
Chicago's Lurie Children's Hospital said Tuesday that it is no longer initiating gender-affirming medical treatment for minors.
The district laid out a $630 million plan to remake Soldier Field into a major concert venue and events space.
Lizard's Liquid Lounge announced recently that it will be closing for good in April after 18 years on Chicago's Northwest Side.
BP refinery workers in Northwest Indiana hit the picket line this past weekend as they escalate their fight for a contract.
Funkytown has now received a $3.7 million grant from the City of Chicago. The money will be used to create a new brewery and tap room on the Near West Side.
With his name now hanging in the rafters, former Chicago Bulls guard Derrick Rose is helping the United Center with its major redevelopment.
Nick Reiner, 32, was charged with two counts of murder in the killing of his parents, Rob Reiner and Michele Singer Reiner.
"Jersey Shore" star Nicole "Snooki" Polizzi said in a TikTok video that her results at a post-op appointment for a cone biopsy showed stage 1 cervical cancer.
Garth Brooks, Ed Sheeran, Post Malone and Jelly Roll are among the artists headlining in the 2026 SummerFest in Milwaukee this summer.
Anderson Cooper will report multiple stories for "60 Minutes" before the end of the television season in May.
Warner Bros. Discovery said that Paramount Skydance is considering enhancing its buyout offer for the entertainment company.
President Donald Trump will give his first State of the Union address of his second term. The economy is expected to be a major topic.
Parts of Mexico are returning to normal following deadly cartel violence over the weekend.
Meteorologist Laura Bannon has the extended forecast.
Experts say birders develop denser, more efficient brain regions for attention and perception, helping them identify birds more accurately and the benefits last well into old age.
A domestic battery charge has been dropped against the widow of Chicago Bears legend Steve "Mongo" McMichael.
She will take the place of former Harvey Mayor Christoper Clark, who died late last month, unexpectedly.
Members of the "Illinois Network to Freedom Collective" are focused on bringing attention to the stories of freedom seekers and sites connected to the Underground Railroad in Illinois.
Pierce and her fiancé, Billie Cavallero, from Chicago's Andersonville neighborhood, arrived in Guadalajara for vacation just one day before the unrest.
McMichael and a man told deputies that they had been drinking and arguing for hours.
Chicago Police are investigating after a 28-year-old man was found dead on a street in the Austin neighborhood. Neighbors said the victim was delivering food to Loretto Hospital when he was killed early Monday.
A family-owned toy company in north suburban Vernon Hills played a pivotal role in the surprise Supreme Court ruling Friday that struck down most of President Trump's tariffs.
The city of Chicago is about to write some big checks to thousands of vehicle owners who had their cars, vans, or trucks towed by the city without the proper warning.
Gary residents hoped the new partnership between U.S. Steel and Japanese company Nippon Steel would mean changes to how much coal is being used and how much emissions are being released, but that's not what's in the works.
Chef Art Smith said the carjacking and fatal shooting of his employee, Darwin Tirado, 22, was devastating not only to his family but also to the larger community.
A state lawmaker is joining the growing call for accountability from the Illinois Department of Children and Family Services about past abuse allegations before an 8-year-old boy's murder.
Eight Cubs players and four White Sox players will be leaving spring training to play in the World Baseball Classic.
American skier Lindsey Vonn, who crashed seconds into her downhill race at the 2026 Winter Olympics, said she is finally out of the hospital as she recovers.
The district laid out a $630 million plan to remake Soldier Field into a major concert venue and events space.
The Bulls played without injured guards Jaden Ivey and Anfernee Simons, both acquired at the trade deadline.
Consistency is key for Busch, which is something he learned from his game last season.
A robber who lures victims on dating apps to one specific block in Chicago's Woodlawn neighborhood has struck again.
Nick Reiner, 32, was charged with two counts of murder in the killing of his parents, Rob Reiner and Michele Singer Reiner.
Nemesio Rubén Oseguera Cervantes — known as "El Mencho" — was the boss of one of the fastest-growing criminal networks in Mexico.
Police in the northwest Chicago suburb of Des Plaines, Illinois on Sunday were investigating a domestic incident in which one person was injured and another died of a self-inflicted gunshot wound.
Two men stood charged Sunday with robbing a 16-year-old boy on a CTA Red Line train on the city's South Side last week.