Travelers "beyond frustrated" by Southwest Airlines cancellations
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
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Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
Turbulence, which causes planes to suddenly jolt while in flight, is considered a fairly normal occurrence.
It has been a brutal pandemic for the airline industry and this summer — wasn't much better — with massive cancelations and weather issues.
Southwest Airlines flight attendants held their picket at Midway, their United Airlines counterparts did the same at O’Hare. CBS 2's Chris Tye reports om their concerns.
Multiple flights have been delayed at airports including Midway after Southwest Airlines experienced technology issues Saturday morning.
"It's the most important day of my life thus far and I didn't have a single family member present."
Sources tell CBS News a Southwest Airlines staffing shortfall this weekend was a factor in why more than 1,800 of their flights were grounded.
Southwest Airlines has canceled hundreds of flights nationwide, blaming air traffic control issues and the weather, leaving passengers confused and frustrated.
A Southwest Airlines spokesman said the company is "is in the process of resuming normal operations after a brief pause in our flight activity.
Both planes involved in the incident are now out of service for inspection.
Southwest Airlines said Monday it is expanding its all-Boeing fleet with an order for 100 Max jets instead of buying planes from Europe's Airbus.
The orders could indicate that airlines are starting to feel more optimistic about a rebound in travel, which has been devastated by the coronavirus pandemic.
The coronavirus pandemic may have hit the travel industry hard, but Southwest Airlines is expanding.
Southwest said it was only a paperwork issue, and not a flight safety issue.
"Consumers are the winners, because anytime Southwest comes into a market, airfares drop."
The move resulted in more than 173 canceled flights on Friday.
Southwest Airlines said it will seek additional compensation from Boeing as the problem is expected to stretch deep into 2020.
Every plane in Southwest Airlines' fleet is a Boeing 737. But that may not be the case in the future.
Boeing continues to expect approval to fly the jets again by end of this year, although it has consistently fallen behind its own timeline.
After landing and turning off the runway, the plane stopped short of the terminal due to a hydraulic issue, and the 137 passengers and five crew members evacuated the plane using airstairs.
Southwest Airlines Pilots Association, in a complaint filed Monday on behalf of the pilots, claims Boeing "deliberately" misled pilots about the safety of the aircraft, which caused two fatal crashes in less than six months killing 346 people.
It might be July, but it's not too early to think about planning for holiday travel, and if you're flying, you could get booked on a Boeing 737 Max, even though the jets remain grounded due to safety concerns after two fatal crashes.
The announcement made American the second major carrier to cancel Max flights through the busy summer season.
Technical issues with a software system called Aerodata caused delays for several airlines nationwide Monday morning.
Airlines across the United States are scrambling to make schedule changes, after the FAA issued an emergency order grounding all Boeing 737 Max 8 and Max 9 aircraft, in the wake of two fatal crashes.
Johnson had planned to eliminate dozens of positions in charge of overseeing the reforms in order to cuts costs from the city budget.
Annesley Clark and Christine Corso were determined to say their vows before it was too late. So when Clark's nurses at Northwestern Medicine heard the couple's story, they jumped right into action.
The Firehouse Community Arts Center in North Lawndale will launch its fourth year of its meal giveaway, which has proven to be a godsend for hundreds of local families in need.
In the poll, a total of 800 Chicagoans were asked a dozen questions about city leadership, finances, and ways to balance the budget.
Police are already looking ahead to the Thanksgiving Day Parade later this week.
Johnson had planned to eliminate dozens of positions in charge of overseeing the reforms in order to cuts costs from the city budget.
In the poll, a total of 800 Chicagoans were asked a dozen questions about city leadership, finances, and ways to balance the budget.
Madigan is facing a slew of charges—including racketeering, conspiracy, bribery, and wire fraud.
Special counsel Jack Smith asked a federal judge to toss out the charges against President-elect Donald Trump in the case stemming from the 2020 election.
The 29-person team will advise the prosecutor's office on everything from handling gun violence cases to wrongful convictions to public corruption.
So far, despite several requests, the woman has not been able to get a hold of her medical records to send to her new doctors.
Those in the industry who spoke to CBS News Chicago said their margins are already so slim that an increased liquor tax could drive business owners to close their doors.
Robin McElroy said she loves everything about her Morgan Park home—except for the panic-inducing surprises she has been getting in the mail about her supposedly unpaid taxes.
Scammers often get financial information and personal details, or lure in veterans with videos that claim they can win lots of money,
It's the season of giving, but if you're not careful with finances, you could be getting a hefty bill at the end of the holiday season.
Annesley Clark and Christine Corso were determined to say their vows before it was too late. So when Clark's nurses at Northwestern Medicine heard the couple's story, they jumped right into action.
Little Penelope Lo Destro's parents were about to start their family when there was a terrible diagnosis.
Lattes and other espresso-based drinks may not be available at some McDonald's restaurants due to a glitch with coffee machines.
The FDA sent a warning letter flagging "significant violations" of manufacturing regulations for Tom's of Maine toothpaste.
The 65-year-old actor and stand-up comedian, best known for portraying Joey Gladstone on "Full House," said he first noticed symptoms in October.
The team says it is still focusing on a new stadium in the city of Chicago.
Owner Ricky Burns made a big dream come true in the tiny space on Western Avenue in West Ridge.
Those in the industry who spoke to CBS News Chicago said their margins are already so slim that an increased liquor tax could drive business owners to close their doors.
The nonprofit Far South Community Development Corporation is working to create everlasting change—and has a vision specifically for the commercial corridor at 115th and Halsted streets.
Wonder Group, a New York-based food ordering company that touts "fast fine" dining, is set to be Grubhub's new owner.
The 17-time Grammy Award-winning artist's new album features 12 songs.
The British pop star is bringing her Brat 2025 arena tour to the Allstate Arena on April 28 at 7 p.m
Ravyn Lenae, a rising R&B star from the South Side of Chicago, is among the artists announced Wednesday for the popular California desert music festival.
Speaking to American Theatre in 2018, Vire said he arrived in Chicago as a "lapsed actor," and fell into theatre criticism "through the back door."
"America demanded it and now it's happening: Taco Bell's new Cheesy Chalupa Supreme. In other news, I'm hosting the Oscars," Conan O'Brien said.
Johnson had planned to eliminate dozens of positions in charge of overseeing the reforms in order to cuts costs from the city budget.
The shelter at the former motel, at 7300 N. Sheridan Rd. at Chase Avenue, had been in operation since July 2023.
Fourteen aldermen commissioned the poll and paid for it from their political war chests. As Political Reporter Chris Tye reports, the poll shows voters want no part of a property tax, and alders who go along with one are likely to pay the political price for it.
The Chicago couple is very thankful this week after celebrating a wedding they feared might never happen.
Two Little village families were planning Thanksgiving dinners, but now they're planning funerals. Shardaa Gray reports.
The team says it is still focusing on a new stadium in the city of Chicago.
Police are already looking ahead to the Thanksgiving Day Parade later this week.
In the poll, a total of 800 Chicagoans were asked a dozen questions about city leadership, finances, and ways to balance the budget.
Madigan is facing a slew of charges—including racketeering, conspiracy, bribery, and wire fraud.
Johnson had planned to eliminate dozens of positions in charge of overseeing the reforms in order to cuts costs from the city budget.
Police are already looking ahead to the Thanksgiving Day Parade later this week.
The 29-person team will advise the prosecutor's office on everything from handling gun violence cases to wrongful convictions to public corruption.
Cook Cook State's Attorney Kim Foxx sat down with CBS News Chicago to reflect on her legacy after eight years in office.
A judge released Constantin Beldie on electronic monitoring in October, after he allegedly beat and tried to kidnap his estranged wife. He's now accused of killing her weeks later.
So far, despite several requests, the woman has not been able to get a hold of her medical records to send to her new doctors.
The team says it is still focusing on a new stadium in the city of Chicago.
It was the second championship for the second-seeded Wildcats (23-1-0), who have played for the title in four straight seasons.
Caleb Williams threw for 340 yards and two touchdowns for the Bears (4-7), who lost their fifth straight.
Pippen, playing in the arena where his Hall of Fame father's retired number hangs, had 26 points in the first three quarters for Memphis, which has won three of its last four.
Brandi Robinson is an undefeated pro boxer from Sauk Village, who is now preparing for a big fight later this month in Rosemont.
Police are already looking ahead to the Thanksgiving Day Parade later this week.
Investigation into each of the shootings remains under investigation.
Video obtained by CBS News Chicago shows the 19-year-old being transported on a stretcher out of the department store.
The shooting happened as crowds were packing downtown for the annual Magnificent Mile Lights Festival and Christkindlmarket in Daley Plaza.
The NBA is urging its players to take additional precautions to secure their homes following reports of recent high-profile burglaries of dwellings owned by Milwaukee Bucks forward Bobby Portis and Kansas City Chiefs teammates Patrick Mahomes and Travis Kelce.
