Southwest Airlines starts new assigned seating and boarding system
The airline started its new assigned seating policy Tuesday. There is no more lining up to pick a seat.
Watch CBS News
The airline started its new assigned seating policy Tuesday. There is no more lining up to pick a seat.
Southwest said its studies show customers want to know where they are sitting before they get to the airport.
A Southwest Airlines flight headed from Chicago to Las Vegas clipped a bus Tuesday afternoon while taxiing at O'Hare International Airport.
Starting Jan. 27, passengers who take up space in the neighboring seat will have to buy an extra ticket and it might not be refunded.
In January, police were called because security noticed the pilot smelled of alcohol.
Honeywell designed a new system that can detect blind spots similar to cars.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Passengers traveling without checked baggage on United Airlines should know the cutoff time for checking in will change as of June 3. If you're flying Southwest, you now have to pay for your bags.
These items can still be used during flights, but they need to be out of any baggage and remain in plain sight.
A sixth grader from downstate Illinois has won a contest to design the new ties worn by Southwest Airlines pilots.
Andrea Rebong from Maroa, Illinois entered a Southwest Airlines contest that had thousands of entries. Her design won.
The plane almost took off from a taxiway before an air traffic controller stopped it. Officials said the plane had been cleared to takeoff but had mistook the surface for a nearby runway.
The close call between a Southwest Airlines plan and a private business jet at Chicago Midway Airport was at least partially caused by sun blindness, the NTSB said in a new report.
The close call between a Southwest Airlines plan and a private business jet at Chicago Midway Airport was at least partially caused by sun blindness, the NTSB said in a new report.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
A Southwest flight had to quickly abort its landing to avoid a potential collision with a private jet on the runway at Chicago's Midway Airport.
Pilot and former air traffic controller Rob Mark said what the Southwest pilot did was a textbook "perfect go-around."
The Southwest plane aborted a landing Tuesday to avoid a potential collision with the business jet that was taxiing across the runway. Marissa Sulek reports.
A Southwest Airlines jet was about to land, only to find a private jet obstructing its path. Dave Savini reports.
The pilot of the Southwest plane went back up in the air after trying to land — only to find the private jet in the way. Dave Savini reports.
David Allsop, 52, was hauled out of the cockpit of Southwest flight 3772 by airport police in Savannah, Georgia early Wednesday morning.
Big changes are coming to Southwest Airlines. The Dallas-based airline announced Thursday it is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
According to research conducted by Southwest, 80% of customers and 86% of potential customers said they prefer an assigned seat.
CBS News Travel Analyst Peter Greenberg talks with CBS 2's Jackie Kostek about Southwest Airlines where a major investor is calling for a change in leadership and direction, criticizing the company's financial performance.
The ages of the victims range from 17 to 68, according to police.
A stretch of busy Dempster Street was shut down in the north Chicago suburb of Niles early Sunday after a vehicle hit a pedestrian.
A driver was killed early Sunday when a sport-utility vehicle hit a Chicago Transit Authority bus in Chicago's Pilsen community.
A woman was in custody after another woman was slashed in Chicago's Roseland neighborhood this weekend.
A driver was killed in a crash involving a sport-utility vehicle and a semi-trailer truck on the Bishop Ford Freeway on Chicago's Far South Side early Sunday.
The footage is included in a video that promotes false claims that the 2020 presidential election was rigged against Mr. Trump.
The FBI has arrested "one of the key participants" behind the attack on U.S. facilities in Benghazi, Libya, in 2012 that killed four Americans.
A new push to pass a GOP elections bill known as the SAVE America Act is underway in Congress, but Democrats warn the proposal could disenfranchise millions of eligible voters.
As immigration sweeps expand nationwide, the work of justifying detentions is overwhelming federal prosecutors, who are being forced to sideline a range of other cases in order to keep pace.
Marimar Martinez, the Chicago woman shot five times by a Border Patrol agent in October, plans to attend President Trump's State of the Union address to Congress later this month, according to her attorney.
This week marks Identity Theft Awareness Week, and Illinois Comptroller Susana Mendoza emphasized some safety tips Monday for avoiding and dealing with identity theft.
A controversial data center in Naperville, Illinois, could be the cause to pack a city council meeting there on Tuesday night.
Police in the west Chicago suburb of Geneva are warning of a scam involving spoofed phone numbers.
Protesters on Tuesday were cranking up the heat on Peoples Gas over a recently proposed rate hike that would add an additional $10 to $11 a month to utility bills.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
Ann & Robert H. Lurie Children's Hospital announced this week that it is planning to open a new pediatric hospital in the west Chicago suburb of Downers Grove.
It has been nearly six years since the start of the COVID-19 pandemic, and one of the many questions doctors are still working to answer concerns the long-term effects.
Leaders from Cook County, the Illinois Department of Human Services, and the Greater Chicago Food Depository denounced changes to the Supplemental Nutrition Assistance Program on Wednesday.
The University of Chicago Medicine Comprehensive Cancer Center has received a grant from The Ralph Lauren Corporate Foundation for a new cancer center.
Chicago's Lurie Children's Hospital said Tuesday that it is no longer initiating gender-affirming medical treatment for minors.
A Near West Side diner known for drawing in Blackhawks fans and players is up for sale.
January may be the coldest time of the year, but Chicago is already looking forward to summer farmers' markets.
A development proposal issued this month calls for the replacement of a building housing a Giordiano's pizzeria in Chicago's Lakeview neighborhood with a new mixed-use building with 28 residential units.
United Airlines flight attendants picketed outside Chicago's Willis Tower Thursday morning as they fought for a new contract.
WSCR-AM, 670 The Score, will begin a simulcast on 104.3 FM next month.
Brad Arnold, the founder and lead singer of the 3 Doors Down has died following "his courageous battle with cancer," the rock band announced Saturday on social media.
Gamers across the world can now recreate drone strikes in Ukraine from the comfort of their own home, with this newly released game.
The members of Ratboys were teenagers when they met by chance, and now in their 30s, the Chicago band formed by two college friends almost two decades ago appears to be on the brink of something big.
Chuck Negron, a founding member of Three Dog Night whose lead vocals powered a string of hits for one of the top rock acts of the late 1960s and early '70s has died. He was 83.
Bad Bunny used his Grammy acceptance speech on Sunday to denounce U.S. Immigration and Customs Enforcement and call for the end of the ongoing immigration crackdown.
Suzanne Le Mignot recently celebrated a milestone with her 400th HIIT class at Orangetheory River North, while Mary Kay Kleist shows us an ice chapel built at the University of Notre Dame in Indiana.
Meteorologist Mary Kay Kleist has your 6 a.m. First Alert Weather forecast for Sunday, Feb. 8, 2026.
Families and coaches are beyond proud that their players are representing their communities in the big game. Asal Rezaei reports.
Police were investigating after a 10-year-old girl was found dead in Chicago’s Bronzeville community this weekend.
The Seattle Seahawks' Julian Love, Rylie Mills, and Eric Saubert, along with the New England Patriots' Robert Spillane, are just some who trace their football beginnings to Chicagoland high schools.
Police were investigating after a 10-year-old girl was found dead in Chicago's Bronzeville community this weekend.
A driver was killed early Sunday when a sport-utility vehicle hit a Chicago Transit Authority bus in Chicago's Pilsen community.
A driver was killed in a crash involving a sport-utility vehicle and a semi-trailer truck on the Bishop Ford Freeway on Chicago's Far South Side early Sunday.
A father says his 15-year-old son was injured during full-contact drills without padding at practice.
Family and former coaches expressed pride knowing that players will be representing their communities on one of the biggest stages in sports.
Fewer Chicago kids are getting the dental care they need, and some dentists are blaming Chicago Public Schools.
Cynthia Eason recounted the moment Chicago police officers raided her family's home in 2018.
Water bills could be going up in several Chicago suburbs and other parts of Illinois, as Illinois American Water seeks a rate increase to fund infrastructure improvements.
The case involves a Chicago grandmother, her daughter, and her four grandchildren, who all said that Chicago police officers pointed guns at them during the botched raid.
Former Mayor Rahm Emanuel no longer will have to testify about an alleged "code of silence" at the Chicago Police Department, after a federal judge reversed an earlier ruling that would have allowed him to take the stand in a lawsuit over a botched police raid.
Lindsey Vonn, who came out of retirement to compete in the 2026 Milano Cortina Winter Games, was airlifted off the mountain.
Family and former coaches expressed pride knowing that players will be representing their communities on one of the biggest stages in sports.
Illinois led 39-35 at halftime after six ties and nine lead changes and was ahead by nine points early in the second half.
The Bulls led 104-97 after closing the third period on a 16-2 run, but Denver started the final quarter on a 20-2 spurt to take the lead for good.
More than 35 local, state and federal agencies have been working for the last 18 months to prepare for Super Bowl LX in Santa Clara, California.
A woman was in custody after another woman was slashed in Chicago's Roseland neighborhood this weekend.
Local and federal authorities said "investigators are actively inspecting the information provided in the message for its authenticity" regarding the disappearance of Nancy Guthrie.
A South Side community came together on Friday, hoping for justice after a woman was shot and killed while her baby was in the back seat of their car earlier this week.
A Chicago city employee was found shot to death Friday morning inside an apartment in the West Ridge neighborhood.
Actor Timothy Busfield has been indicted on four counts of criminal sexual contact of a child, officials said Friday.
