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One woman has called the governor's office, her state senator, and the Illinois Department of Employment Security more than 50 times in search of help with an unemployment overpayment.
With the Illinois Department of Employment Security failing to address issues with unemployment claims properly, a Glenview man had to take them to court to get his benefits.
One of the biggest problems faced by the Illinois Department of Employment Security continues to be skyrocketing fraud claims.
As we close out 2020 – a challenging year unlike anything we've seen before – we wanted to take a moment to focus on why what we do matters.
In a double hit to those out of work during the pandemic, the State of Illinois has told some people to give back their unemployment money. On Wednesday, there was possible relief.
Letters containing names and social security numbers triggered by scammers made it through the unemployment office and into Joe Urbauer's mailbox. Now the faucet of facts, figures and identities will not turn off.
The state says it wants to hear from the people who got the personal information, but when those people call no one is listening.
The list of victims is getting longer – the unlucky residents whose names and Social Security numbers were shared with strangers by the State of Illinois.
For comparison, during the same timeframe last year, 16,669 people filed claims in Illinois. That's a 770% increase.
News of a federal economic relief package means a lifeline for so many struggling in Illinois. The unemployment rate in Illinois is about 7 percent – nearly double what it was at the same time last year.
A La Grange Park woman has an active unemployment claim – and thanks to fraudsters, so does her father, who died more than a year ago.
We have heard from dozens of people in the past couple of weeks who say they are getting notices that they owe money back to the state.
ID.me software both verifies identities and weeds out bad actors in minutes, and the states that use it say they are seeing some success with the software.
Christina Hill finally got a job after 10 months of unemployment – but now, she is getting letters saying she should never have gotten unemployment money and she owes $30,000 back to the State of Illinois.
Right along with increasing unemployment claims in Illinois come increasing problems for people still struggling to get benefits or fighting to clear their names after being victims of fraud.
When we introduced you to Kevin McKay on Monday, we told you he has gone eight months with no job and no unemployment benefits because of problems with the state.
CBS 2 Political Investigator Dana Kozlov found one man who is stuck with no job and no money – and who is getting no help from the state's unemployment office.
Illinois' unemployment system continues to fail the people out of work in Illinois. CBS 2 Investigator Dorothy Tucker set out to get the answers taxpayers deserve from top managers at the Illinois Department of Employment Security.
Illinois' unemployment claims were among 778,000 total filed across the country last week.
For months as the COVID-19 pandemic has raged on, CBS 2 has been Working for Chicago with reporting that uncovers failures in the Illinois unemployment system.
For months, we've uncovered issue after issue with the state's Pandemic Unemployment Assistance program, which was set upspecifically for gig workers during the pandemic.
Scammers can get your Social Security number and use it to unlock your unemployment benefits – even if you're still gainfully employed.
Calls to local crisis centers are skyrocketing – as the stress of the coronavirus pandemic coupled with job loss stress drives some to a breaking point.
We've done many stories on folks out of work who can't get the benefits they should, and others on scammers – ripping off all of us by getting cash they don't deserve. On Friday, CBS 2's Tim McNicholas introduced us to a suburban woman experiencing double trouble.
An Illinois Department of Employment Security office in North Aurora has reopened to workers, after it was forced to close due to numerous COVID-19 cases.
Lake County Sheriff's detectives responded to a burglary alarm at the café in the 34500 block of Route 45 in Third Lake, Illinois.
Chicago police said that just before 2 a.m., the officer was confronted by an armed person in the 100 block of East 57th Street, and the two exchanged gunfire.
Chicago police said the victims were standing on the sidewalk when shots were fired.
Clouds linger Sunday, and temperatures are above average
Pippen, playing in the arena where his Hall of Fame father's retired number hangs, had 26 points in the first three quarters for Memphis, which has won three of its last four.
The 29-person team will advise the prosecutor's office on everything from handling gun violence cases to wrongful convictions to public corruption.
Parking garage managers said the number of parkers is down since the pandemic, as more people work remotely, leaving them struggling to make a profit.
Cook Cook State's Attorney Kim Foxx sat down with CBS News Chicago to reflect on her legacy after eight years in office.
President-elect Donald Trump announced Gaetz as his nominee to be attorney general last week.
The reopened Pilsen facility is one of three that Mayor Brandon Johnson promised would reopen by the end of the year.
So far, despite several requests, the woman has not been able to get a hold of her medical records to send to her new doctors.
Those in the industry who spoke to CBS News Chicago said their margins are already so slim that an increased liquor tax could drive business owners to close their doors.
Robin McElroy said she loves everything about her Morgan Park home—except for the panic-inducing surprises she has been getting in the mail about her supposedly unpaid taxes.
Scammers often get financial information and personal details, or lure in veterans with videos that claim they can win lots of money,
It's the season of giving, but if you're not careful with finances, you could be getting a hefty bill at the end of the holiday season.
Little Penelope Lo Destro's parents were about to start their family when there was a terrible diagnosis.
Lattes and other espresso-based drinks may not be available at some McDonald's restaurants due to a glitch with coffee machines.
The FDA sent a warning letter flagging "significant violations" of manufacturing regulations for Tom's of Maine toothpaste.
The 65-year-old actor and stand-up comedian, best known for portraying Joey Gladstone on "Full House," said he first noticed symptoms in October.
An attorney representing a conservative prosecutor struggled Monday to convince Wisconsin's liberal-leaning Supreme Court to reactivate the state's 175-year-old abortion ban.
Owner Ricky Burns made a big dream come true in the tiny space on Western Avenue in West Ridge.
Those in the industry who spoke to CBS News Chicago said their margins are already so slim that an increased liquor tax could drive business owners to close their doors.
The nonprofit Far South Community Development Corporation is working to create everlasting change—and has a vision specifically for the commercial corridor at 115th and Halsted streets.
Wonder Group, a New York-based food ordering company that touts "fast fine" dining, is set to be Grubhub's new owner.
Foxtrot will be pouring free drip coffee between 6 a.m. and 10 a.m. at the Fulton Market location to celebrate the reopening.
The 17-time Grammy Award-winning artist's new album features 12 songs.
The British pop star is bringing her Brat 2025 arena tour to the Allstate Arena on April 28 at 7 p.m
Ravyn Lenae, a rising R&B star from the South Side of Chicago, is among the artists announced Wednesday for the popular California desert music festival.
Speaking to American Theatre in 2018, Vire said he arrived in Chicago as a "lapsed actor," and fell into theatre criticism "through the back door."
"America demanded it and now it's happening: Taco Bell's new Cheesy Chalupa Supreme. In other news, I'm hosting the Oscars," Conan O'Brien said.
Ukraine President Volodymyr Zelenskyy also says he's waiting to hear President-elect Donald Trump's proposals on resolving the conflict.
Woolery began hosting "Love Connection" after spending 11 years on "Wheel of Fortune." He also hosted the game show "Lingo" in the early 2000s. Woolery's podcast co-host and friend said he died at his home in Texas with his wife present.
Representatives from the least developed countries and small island nations walked out of negotiations at the summit on Saturday. They said they're frustrated over the process and are still interested in talks, but they want a fair deal.
Trump chose key members for his administration over the weekend, with most still face confirmation hearings.
A 16-year-old male was taken by the CFD to Mt. Sinai in critical condition with a gunshot wound to the abdomen and later died.
The shooting happened as crowds were packing downtown for the annual Magnificent Mile Lights Festival and Christkindlmarket in Daley Plaza.
Chicago police said that just before 2 a.m., the officer was confronted by an armed person in the 100 block of East 57th Street, and the two exchanged gunfire.
Chicago police said the victims were standing on the sidewalk when shots were fired.
St. Sabina handed out 1,000 turkeys donated by movie director Spike Lee. Servants for Hope gave away more than 600 turkeys in Englewood.
Some along the parade route said they were excited for another year of Mickey Mouse and Minnie Mouse flipping the switch to light up the Mag Mile.
The 29-person team will advise the prosecutor's office on everything from handling gun violence cases to wrongful convictions to public corruption.
Cook Cook State's Attorney Kim Foxx sat down with CBS News Chicago to reflect on her legacy after eight years in office.
A judge released Constantin Beldie on electronic monitoring in October, after he allegedly beat and tried to kidnap his estranged wife. He's now accused of killing her weeks later.
So far, despite several requests, the woman has not been able to get a hold of her medical records to send to her new doctors.
The police department has spent $22.6 million in overtime this year for officers working special events — only about $2 million of which has been reimbursed to the city.
Pippen, playing in the arena where his Hall of Fame father's retired number hangs, had 26 points in the first three quarters for Memphis, which has won three of its last four.
Brandi Robinson is an undefeated pro boxer from Sauk Village, who is now preparing for a big fight later this month in Rosemont.
Jeremiyah Love scored three touchdowns, tying a school record with his 11th straight game with a rushing TD, and No. 6 Notre Dame ended No. 18 Army's 13-game winning streak with a 49-14 victory at Yankee Stadium.
Luke Altmyer found Pat Bryant for a catch-and-run, 40-yard touchdown pass with 4 seconds left, sending No. 24 Illinois to a wild 38-31 victory over Rutgers.
Lukas Reichel and Patrick Maroon scored for the Blackhawks, who lost for the fourth time in five games.
The shooting happened as crowds were packing downtown for the annual Magnificent Mile Lights Festival and Christkindlmarket in Daley Plaza.
The NBA is urging its players to take additional precautions to secure their homes following reports of recent high-profile burglaries of dwellings owned by Milwaukee Bucks forward Bobby Portis and Kansas City Chiefs teammates Patrick Mahomes and Travis Kelce.
K9 officer Riggs served 8 years on the force. He was 10 years old.
One man suffered multiple gunshot wounds and was rushed to an area hospital for treatment, police said.
The woman was taken to Advocate Christ Medical Center in Oak Lawn in critical condition.
