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More than 1,000 flights delayed at Chicago airports Sunday due to severe storms
Only 28 flights were canceled as a result of the weather.
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Only 28 flights were canceled as a result of the weather.
The refund has to happen quickly. When it comes to bag fees, passengers must be refunded if a checked bag is significantly delayed, and refunds must be given if any services paid for aren't provided—like broken Wi-Fi.
Carriers canceled nearly 2,700 U.S. flights Monday as frigid conditions across the U.S. hit air travel for the third day straight.
The winter storm that brought several inches of snow to the Chicago area is now hitting the Northeast with snow and heavy rain.
CBS 2 Investigator Megan Hickey met some people who ran into trouble with their flights at O'Hare International Airport.
CBS 2 Investigator Megan Hickey did find some frustrated passengers at O'Hare International Airport who were trying to book hotels for the night, but most travelers were making their flights.
After some travel troubles on Sunday, things were moving smoothly again at Midway International Airport on Christmas Day night.
Travelers this Christmas Day were still feeling the impacts of flight cancellations the day before.
Southwest Airlines flights at Midway International Airport saw the most significant delays. CBS 2's Andrew Ramos reports.
Just months after an operation failure derailed travel plans for millions during the holidays, another technical issue delayed hundreds of flights on Tuesday.
Southwest Airlines is again making headlines for all the wrong reasons. Just months after an operation failure derailed travel plans for millions during the holidays, another technical issue delayed hundreds of flights on Tuesday.
A technology issue has forced more than 1,700 Southwest Airlines flights to be delayed on Tuesday morning.
Severe weather in Buffalo and other places to our east continued to cause headaches Monday night for travelers in Chicago. CBS 2's Marybel Gonzalez reports on some frustrated travelers at Midway International Airport.
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
"Our flight was never texted to us that it was canceled by Southwest," Jessica Sokolowski said. "It's a total you-know-what-show here."
It looks like another busy day of long lines and waiting for travelers at Chicago's airports. The entire weekend was filled with travel trouble for people across the country trying to get to their holiday destinations.
About half of all flights at O’Hare International Airport have been canceled or delayed due to the winter storm. The good news is, many travelers knew ahead of time, so the situation has been relatively calm.
Buckle up for a weekend of travel chaos – starting Thursday, mass delays and cancellations are expected just to get worse heading into the holiday weekend. CBS 2's Marissa Perlman reports.
As strong storms cross the Chicago area, airlines are reporting flight cancellations and delays at O'Hare and Midway airports.
Hundreds of flights were canceled at O'Hare and Midway international airports Thursday afternoon as snow pounded the Chicago area.
"It's the most important day of my life thus far and I didn't have a single family member present."
Arriving flights were delayed by up to two and a half hours at O'Hare International Airport Tuesday afternoon as severe thunderstorms swept through the Chicago area.
A Southwest Airlines spokesman said the company is "is in the process of resuming normal operations after a brief pause in our flight activity.
Some flights at O'Hare and Midway international airports were delayed by over an hour Tuesday evening as a snowstorm pounded the Chicago area.
The worst of the snow was over for most of the Chicago area as of 3 p.m. Sunday, with rain taking the place of the snow from south to north.
City leaders said meticulous planning went into this day, providing space for both remembrance and family traditions.
Leland Holden, 68, was found Tuesday afternoon by first responders in the basement of the home in Lafayette, a rural community about 45 miles southwest of Milwaukee. He later died of his injuries.
It happened just before 6:30 a.m. in the 7100 block of South Woodlawn Avenue.
Police said the suspect approached the victim at the 69th Street station platform and used a translator app to demand their belongings or they would be shot.
There's a minor chance of an afternoon shower or storms in the afternoon and evening.
"Let me say this as clearly as I possibly can and as simply and straightforward as I can: I am running. I'm the nominee of the Democratic Party. No one's pushing me out," the president told campaign staffers.
Llamas said he is stepping down Aug. 1 to care for his ailing father, who is battling stage 4 stomach cancer.
Following debate, age factors in, and race shifts in Trump's direction after the first 2024 presidential debate.
The shelter at Daley College opened in June 2023, and housed as many as 415 migrants by July 2023. As of last week, 56 migrants were living there.
President Biden met with Democratic governors on Wednesday amid concerns over his debate performance last week.
The tax is up just 2 cents compared with Sunday. But it is quite a jump compared with the Illinois gas seven years ago.
One third of Chicago's roughly 400 new car dealers are using pen and paper to complete deals.
The family asked CBS 2 for help after they found themselves stuck with random stuff and boxes filling their space—and nowhere else left to turn.
The gas hike approved in November was the largest gas utility rate hike in Illinois history.
The Markham repair shop owner pointed to an Allstate insurance policy requiring only one signature on smaller claims checks.
The FDA found even some products that claimed to be "sterile" were contaminated.
Under state law, all children living in a high-risk ZIP code must be tested for lead exposure at 12, 24, and 36 months of age.
Shane Butler said he was grateful to be alive, and he owes it all to the safety training he did exactly one year before he accidentally shot himself.
The FDA said its study better simulated how commercial milk processing kills the bird flu virus, H5N1.
Iowa joins more than a dozen other states with restrictive abortion laws following the U.S. Supreme Court's overturning of Roe v. Wade in 2022. Three other states currently ban abortions at about six weeks.
One third of Chicago's roughly 400 new car dealers are using pen and paper to complete deals.
The Fresh Market already has stores in Crystal Lake, Geneva, Lake Forest, and Wilmette.
The change impacts every single restaurant in Chicago that operates with tipped workers, and critics say it could impact customers as well.
The Markham repair shop owner pointed to an Allstate insurance policy requiring only one signature on smaller claims checks.
Getting added to the guide is not the same as being awarded a Michelin star, but still signifies a stamp of approval.
The Chicago "rat hole" was a rodent-shaped indentation in the concrete in front of a blond brick three-flat building in Roscoe Village. While now gone, its legacy lives on.
Martin Mull came to national fame with a recurring role on the Norman Lear-created satirical soap opera "Mary Hartman, Mary Hartman," and the starring role in its spinoff, "Fernwood 2 Night."
The Rolling Stones played at the stadium for the first of two concerts over the next several days—as part of their Hackney Diamonds Tour.
"CBS News 24/7," a daily flagship show featuring live reporting from CBS News and Stations' local-to-global newsrooms, brings viewers a dynamic and immersive news experience.
In 1999, a series about a New Jersey crime family premiered on HBO; it would change television. Series creator David Chase, and stars Edie Falco, Steven Van Zandt, Michael Imperioli and Steve Schirripa, discuss the personal and cultural impact of "The Sopranos."
Thursday marks two years since the deadly mass shooting at Highland Park's 4th of July parade. It will be the first time the northern suburb has fully hosted the parade since the tragedy.
The National Weather Service says Beryl has the potential to reach Louisiana and Texas this weekend.
A new report shows there were 9,700 firework-related injuries last year and eight deaths.
The venues are in the iconic Place De La Concorde. The temporary space will host a skate park for the skateboarding and BMX freestyle events, as well as for the event making its Olympic debut, break-dancing.
They're the first yen in history to feature 3D holograms, an anti-counterfeiting measure featuring historical figures.
It happened just before 6:30 a.m. in the 7100 block of South Woodlawn Avenue.
City leaders said meticulous planning went into this day, providing space for both remembrance and family traditions.
Fireworks and more are on display starting this weekend for the Fourth of July Holiday, with many places in Chicago and the suburbs to sit and enjoy the colorful celebration.
So far, in 2024, there have been nine shootings at or near the beach.
Leland Holden, 68, was found Tuesday afternoon by first responders in the basement of the home in Lafayette, a rural community about 45 miles southwest of Milwaukee. He later died of his injuries.
The former University of Illinois football player had been hired at Aunt Martha's despite having a criminal conviction on his record.
Two battalion chiefs told CBS 2 Investigators said hiring needs to be a priority for the Chicago Fire Department, and they plan to protest their working conditions.
They hope national recognition from the U.S. surgeon general will actually make a difference.
The gas hike approved in November was the largest gas utility rate hike in Illinois history.
A day after the fire, residents still could not get back into the building at 1852 W. Palm Dr., near Golf Road in the Orion ParkView Apartments complex.
Edmundo Sosa broke a tie with a sacrifice fly in the eighth, Whit Merrifield followed with an RBI single and the Philadelphia Phillies topped the struggling Chicago Cubs 5-3.
Erick Fedde gave up one run in six innings, Martin Maldonado homered and drove in three runs, and the Chicago White Sox routed the Cleveland Guardians 8-2.
Trea Turner hit two long home runs, and the major league-leading Philadelphia Phillies hung on to beat the struggling Chicago Cubs 6-4.
Chennedy Carter scored six of her season-high 26 points in the final 92 seconds, rookie Angel Reese recorded her 11th consecutive double-double just before being named to the All-Star roster, and the Chicago Sky beat the Atlanta Dream 85-77.
Pinch-hitter Bo Naylor delivered a sacrifice fly with one out in the ninth inning, sending the Cleveland Guardians to a 7-6 win over the Chicago White Sox.
So far, in 2024, there have been nine shootings at or near the beach.
Police in north suburban Evanston are looking for a man involved in multiple peeping Tom incidents and a reported battery in recent weeks.
The shooting at the North Riverside Park Mall stemmed from an altercation between two males and two females.
Police said two men got into a fight at the Halsted stop on the Orange Line around 12:20 p.m., and during the fight a 44-year-old man was shot in the foot.
Body camera footage showed police getting out of their car and witnessing a fight between two men. Officers fired at the person they said had a knife.