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More than 1,000 flights delayed at Chicago airports Sunday due to severe storms
Only 28 flights were canceled as a result of the weather.
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Only 28 flights were canceled as a result of the weather.
The refund has to happen quickly. When it comes to bag fees, passengers must be refunded if a checked bag is significantly delayed, and refunds must be given if any services paid for aren't provided—like broken Wi-Fi.
Carriers canceled nearly 2,700 U.S. flights Monday as frigid conditions across the U.S. hit air travel for the third day straight.
The winter storm that brought several inches of snow to the Chicago area is now hitting the Northeast with snow and heavy rain.
CBS 2 Investigator Megan Hickey met some people who ran into trouble with their flights at O'Hare International Airport.
CBS 2 Investigator Megan Hickey did find some frustrated passengers at O'Hare International Airport who were trying to book hotels for the night, but most travelers were making their flights.
After some travel troubles on Sunday, things were moving smoothly again at Midway International Airport on Christmas Day night.
Travelers this Christmas Day were still feeling the impacts of flight cancellations the day before.
Southwest Airlines flights at Midway International Airport saw the most significant delays. CBS 2's Andrew Ramos reports.
Just months after an operation failure derailed travel plans for millions during the holidays, another technical issue delayed hundreds of flights on Tuesday.
Southwest Airlines is again making headlines for all the wrong reasons. Just months after an operation failure derailed travel plans for millions during the holidays, another technical issue delayed hundreds of flights on Tuesday.
A technology issue has forced more than 1,700 Southwest Airlines flights to be delayed on Tuesday morning.
Severe weather in Buffalo and other places to our east continued to cause headaches Monday night for travelers in Chicago. CBS 2's Marybel Gonzalez reports on some frustrated travelers at Midway International Airport.
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
"Our flight was never texted to us that it was canceled by Southwest," Jessica Sokolowski said. "It's a total you-know-what-show here."
It looks like another busy day of long lines and waiting for travelers at Chicago's airports. The entire weekend was filled with travel trouble for people across the country trying to get to their holiday destinations.
About half of all flights at O’Hare International Airport have been canceled or delayed due to the winter storm. The good news is, many travelers knew ahead of time, so the situation has been relatively calm.
Buckle up for a weekend of travel chaos – starting Thursday, mass delays and cancellations are expected just to get worse heading into the holiday weekend. CBS 2's Marissa Perlman reports.
As strong storms cross the Chicago area, airlines are reporting flight cancellations and delays at O'Hare and Midway airports.
Hundreds of flights were canceled at O'Hare and Midway international airports Thursday afternoon as snow pounded the Chicago area.
"It's the most important day of my life thus far and I didn't have a single family member present."
Arriving flights were delayed by up to two and a half hours at O'Hare International Airport Tuesday afternoon as severe thunderstorms swept through the Chicago area.
A Southwest Airlines spokesman said the company is "is in the process of resuming normal operations after a brief pause in our flight activity.
Some flights at O'Hare and Midway international airports were delayed by over an hour Tuesday evening as a snowstorm pounded the Chicago area.
The worst of the snow was over for most of the Chicago area as of 3 p.m. Sunday, with rain taking the place of the snow from south to north.
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Tsering Wangyal, 82, was last seen around 3:30 p.m. Monday in the area of the 9500 block of Bronx Place, Skokie police said.
The 11-year-old, along with another girl, 15, and two boys, 14 and 16, were arrested on Tuesday in the 7000 block of South Cottage Grove Avenue.
The tornadoes and severe storms that walloped the Chicago area on Sunday and Monday were stunning in their ferocity and breadth.
The winning ticket was purchased for the Saturday, July 13, Powerball drawing at the family-owned Foodsmart store at 3415 W. Diversey Ave.
The DNC sent a letter to the convention rules committee saying that "no virtual voting will begin before August 1."
Tiffany Henyard was accused by board members of keeping certain items off the agenda Tuesday night—including an ordinance that board members say would cap spending by the supervisor.
President Biden is considering proposals to reform the Supreme Court, CBS News has learned.
Meanwhile in Milwaukee Tuesday, at a breakfast for the Illinois RNC delegates, CBS News Chicago asked leaders about the somewhat significant divide between Vance and Trump.
Sen. Bob Menendez tried to shift the blame to his wife, Nadine Menendez, but was found guilty on all 16 felony counts for a scheme involving bribery and business favors.
As of Tuesday evening, a total of five tornadoes had been confirmed in the Chicago area from the storms Monday night and six Sunday night.
The tax is up just 2 cents compared with Sunday. But it is quite a jump compared with the Illinois gas seven years ago.
One third of Chicago's roughly 400 new car dealers are using pen and paper to complete deals.
The family asked CBS 2 for help after they found themselves stuck with random stuff and boxes filling their space—and nowhere else left to turn.
The gas hike approved in November was the largest gas utility rate hike in Illinois history.
Lisa Gee's experience taught her the life-saving importance of organ donations for thousands of patients.
Keisha House said people trust their hairdressers and barbers, and great communication takes place while in those chairs.
The FDA found even some products that claimed to be "sterile" were contaminated.
Under state law, all children living in a high-risk ZIP code must be tested for lead exposure at 12, 24, and 36 months of age.
Shane Butler said he was grateful to be alive, and he owes it all to the safety training he did exactly one year before he accidentally shot himself.
Bally's took possession of the River West property July 5.
The plant, which was indefinitely idled in February 2023, is expected to reopen next year.
Fiscal Year 2024 saw total cannabis sales exceed $2 billion, which exceeded the figures for Fiscal Years 2023 and 2022.
Kroger owns the Mariano's brand, while Albertsons owns Jewel-Osco.
The DNC arrives at the United Center from Aug. 19-22.
"Big Brother" announced Tuesday the 16 new Houseguests who will move into the "Big Brother" house and, for the first time ever, have the power to vote in a 17th houseguest.
After many people criticized Andress' rendition of the National Anthem online, comparing her with Fergie, the singer says she's going to rehab.
Shannen Doherty had been battling cancer since 2015.
Richard Simmons devoted his life to making people sweat with his "Sweatin' to the Oldies" workout videos.
Judge Mary Marlowe Sommer dismissed the case with prejudice based on the misconduct of police and prosecutors.
Meteorologist David Yeomans has a look at the extended forecast.
ComEd officials confirmed on Wednesday morning, I-55 is set to reopen Thursday morning after storms downed power lines closed the expressway. The wires are expected to be removed from the roadway by midnight.
Night 3 of the Republican National Convention puts former President Donald Trump's vice presidential pick in the spotlight. U.S. Sen. JD Vance will speak to the national audience from the podium in Milwaukee. Vance needs to not only win over the delegates, but he needs to convince Republican voters that he's the best person for the VP role.
Recently Nationwide Insurance announced it will drop 100,000 pet insurance policies over the next year, citing rising vet costs as a major reason. Vet services rose by more than 6% from June OF 2023 and 2024, according to government data tracking inflation.
Artist Anna Lasbury said she's never made a real cake but can make a fake one.
The National Weather Service on Tuesday was investigating 29 potential tornado tracks. So far, 17 tornadoes have been confirmed.
For Monday night, 11 individual tornadoes have been confirmed so far.
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The tornadoes and severe storms that walloped the Chicago area on Sunday and Monday were stunning in their ferocity and breadth.
Tsering Wangyal, 82, was last seen around 3:30 p.m. Monday in the area of the 9500 block of Bronx Place, Skokie police said.
Former Secret Service agent McCarthy said security for both conventions is now even under more scrutiny since the assassination attempt on former President Trump.
The department has now confirmed they will be providing emergency medical support both inside the secure perimeter that will be going up around the United Center.
Data show the 4th of July has historically been one of the deadliest days of the year.
The former University of Illinois football player had been hired at Aunt Martha's despite having a criminal conviction on his record.
Two battalion chiefs told CBS 2 Investigators said hiring needs to be a priority for the Chicago Fire Department, and they plan to protest their working conditions.
Chicago led 42-21 at the midway point of the second quarter and held the advantage until Megan Gustafson made a 3-pointer from the corner with 8:16 remaining in the fourth to give the Aces their first lead of the game at 72-71.
Williams was the No. 1 overall pick in last April's draft as Odunze was picked No. 9 overall to add to a revamped offense.
Joe "Jellybean" Bryant, a former Philadelphia 76ers and La Salle University basketball great and the father of the late, NBA legend Kobe Bryant, has died. He was 69.
The QB wasted no time showing off his arm as he literally passed his Caleb Cares Hero awards to recipients, or receivers, in the crowd.
The White Sox also drafted Caleb Bonemer, a shortstop out of Okemos High School in Michigan, with the 43rd pick in the second round.
Sen. Bob Menendez tried to shift the blame to his wife, Nadine Menendez, but was found guilty on all 16 felony counts for a scheme involving bribery and business favors.
The search for a new police chief is now underway in the Village of Robbins after Scott was relieved of his duties after just 15 months on the job.
Jennifer Lee Wilson, 48, was apprehended Saturday evening in New Buffalo Township, Michigan, according to the Berrien County, Michigan Sheriff's office.
Late Sunday, no one was in custody. Harrison Area detectives are investigating.
Former President Trump was injured in a shooting at a rally in Butler, Pennsylvania. The FBI has identified the gunman as 20-year-old Thomas Matthew Crooks.