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More than 1,000 flights delayed at Chicago airports Sunday due to severe storms
Only 28 flights were canceled as a result of the weather.
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Only 28 flights were canceled as a result of the weather.
The refund has to happen quickly. When it comes to bag fees, passengers must be refunded if a checked bag is significantly delayed, and refunds must be given if any services paid for aren't provided—like broken Wi-Fi.
Carriers canceled nearly 2,700 U.S. flights Monday as frigid conditions across the U.S. hit air travel for the third day straight.
The winter storm that brought several inches of snow to the Chicago area is now hitting the Northeast with snow and heavy rain.
CBS 2 Investigator Megan Hickey met some people who ran into trouble with their flights at O'Hare International Airport.
CBS 2 Investigator Megan Hickey did find some frustrated passengers at O'Hare International Airport who were trying to book hotels for the night, but most travelers were making their flights.
More than 1,100 flights had been canceled at O'Hare and Midway international airports as of late Friday. CBS 2 Investigator Megan Hickey reports.
Travelers this Christmas Day were still feeling the impacts of flight cancellations the day before.
As of 10 p.m., some people were waiting for up to three hours trying to get their checked bags back after their Southwest Airlines flights were canceled. CBS 2's Andrew Ramos reports.
The airport had the ninth highest percentage of canceled flights last year, according to data from the U.S. Department of Transportation.
A nationwide pause like Wednesday's hasn't happened since Sept. 11, 2001, leading to tough new questions for the FAA.
Meantime, there was much less luggage stacked up in baggage claim at Midway Airport late Wednesday than there was a night before.
Days after Christmas, the crisis continues as the federal government begins to investigate what happened with Southwest Airlines.
Gov. JB Pritzker is now calling for accountability for Southwest Airlines, along with Transportation Secretary Pete Buttigieg. CBS 2's Marissa Perlman reports from Midway International Airport.
With Southwest Airlines having canceled the majority of its flights in recent days, CBS News Travel Editor Peter Greenberg said it could be days before the airline is back on track.
Tuesday brought another round of cancellations as the airlines played catch-up from fierce winter weather. Southwest Airlines remains the most impacted.
CBS News Travel Editor Peter Greenberg joined CBS 2 Streaming Anchor Brad Edwards to talk about the mass of Southwest Airlines flight cancellations and what it means for consumers.
Having a flight canceled may be an inconvenience for most, but CBS 2's Noel Brennan talked with one woman who needs to be in Houston for an appointment as she undergoes treatment for stage 4 colorectal cancer.
CBS News Travel Editor Peter Greenberg joins CBS 2 Streaming Anchor Brad Edwards to talk about the Southwest Airlines meltdown and the flight delays and cancellations that have been plaguing the country.
Flights have been canceled around the country, and people have been going looking for their baggage at Midway International Airport after being separated from it. CBS 2's Noel Brennan reports.
The federal government wants answers from Southwest Airlines after cancellations, delays and lost luggage are happening to travelers across the country – leaving them stranded for days.
Severe weather in Buffalo and other places to our east continued to cause headaches Monday night for travelers in Chicago. CBS 2's Marybel Gonzalez reports on some frustrated travelers at Midway International Airport.
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
CBS 2's Chris Tye spent the day talking to people stuck as hundreds of flights were delayed or canceled on Thursday.
As a winter storm with blizzard-like conditions moves through the Chicago area, airlines have reported flight cancellations and delays at O'Hare and Midway Airports.
President Biden said, "I feel good," after the White House announced he had tested positive for COVID-19 and was experiencing mild symptoms.
The shooting left the two boys injured and still hospitalized. Three other victims Capri Edwards, 24, Nakeeshia Strong, 45, and Strong's 7-year-old son were killed.
Anyone over 18 can check out the job fair.
The best deals of Amazon Prime Day 2024 are still going strong, but don't wait. Many of these deals will sell out.
There are some significant differences the Republican National Convention now in progress and the Democratic Convention in Chicago next month.
President Biden said, "I feel good," after the White House announced he had tested positive for COVID-19 and was experiencing mild symptoms.
There are some significant differences the Republican National Convention now in progress and the Democratic Convention in Chicago next month.
Ald. Daniel La Spata (1st) said even a small reduction in speed on city streets could drastically reduce the number of traffic fatalities every year in Chicago.
The DNC sent a letter to the convention rules committee saying that "no virtual voting will begin before August 1."
Former President Donald Trump looked on Tuesday night as his onetime rivals for the nomination lined up to support him.
As of Tuesday evening, a total of five tornadoes had been confirmed in the Chicago area from the storms Monday night and six Sunday night.
The tax is up just 2 cents compared with Sunday. But it is quite a jump compared with the Illinois gas seven years ago.
One third of Chicago's roughly 400 new car dealers are using pen and paper to complete deals.
The family asked CBS 2 for help after they found themselves stuck with random stuff and boxes filling their space—and nowhere else left to turn.
The gas hike approved in November was the largest gas utility rate hike in Illinois history.
Lisa Gee's experience taught her the life-saving importance of organ donations for thousands of patients.
Keisha House said people trust their hairdressers and barbers, and great communication takes place while in those chairs.
The FDA found even some products that claimed to be "sterile" were contaminated.
Under state law, all children living in a high-risk ZIP code must be tested for lead exposure at 12, 24, and 36 months of age.
Shane Butler said he was grateful to be alive, and he owes it all to the safety training he did exactly one year before he accidentally shot himself.
Bally's took possession of the River West property July 5.
The plant, which was indefinitely idled in February 2023, is expected to reopen next year.
Fiscal Year 2024 saw total cannabis sales exceed $2 billion, which exceeded the figures for Fiscal Years 2023 and 2022.
Kroger owns the Mariano's brand, while Albertsons owns Jewel-Osco.
The DNC arrives at the United Center from Aug. 19-22.
Nominations for the 76th annual Emmy Awards were announced Wednesday, with "Shōgun," "The Bear," "Hacks," "Only Murders in the Building" and "Baby Reindeer" all earning multiple major nods. See the full list of nominees for the 2024 ceremony here.
"Big Brother" announced Tuesday the 16 new Houseguests who will move into the "Big Brother" house and, for the first time ever, have the power to vote in a 17th houseguest.
After many people criticized Andress' rendition of the National Anthem online, comparing her with Fergie, the singer says she's going to rehab.
Shannen Doherty had been battling cancer since 2015.
Richard Simmons devoted his life to making people sweat with his "Sweatin' to the Oldies" workout videos.
Chief Meteorologist Albert Ramon checks out the extended forecast.
The Port Chicago 50, a group of Black sailors charged and convicted in the largest U.S. Navy mutiny in history, were exonerated by the U.S. Navy on Wednesday, which called the case "fundamentally unfair."
The flames erupted at 2465 Bella Dr. The roof of the townhouse was destroyed.
The cleanup continued along Interstate 55 in Will County after this week's storms. A temporary power outage at the ExxonMobil refinery in Channahon may lead to higher gas prices for a period.
On day 3 of the RNC, Trump's vice presidential pick, JD Vance, will deliver the keynote speech in Milwaukee.
There are some significant differences the Republican National Convention now in progress and the Democratic Convention in Chicago next month.
The National Weather Service on Tuesday was investigating 29 potential tornado tracks. So far, 17 tornadoes have been confirmed.
The tornadoes and severe storms that walloped the Chicago area on Sunday and Monday were stunning in their ferocity and breadth.
White House press secretary Karine Jean-Pierre said President Biden is experiencing mild symptoms after testing positive for COVID-19.
The shooting left the two boys injured and still hospitalized. Three other victims Capri Edwards, 24, Nakeeshia Strong, 45, and Strong's 7-year-old son were killed.
Former Secret Service agent McCarthy said security for both conventions is now even under more scrutiny since the assassination attempt on former President Trump.
The department has now confirmed they will be providing emergency medical support both inside the secure perimeter that will be going up around the United Center.
Data show the 4th of July has historically been one of the deadliest days of the year.
The former University of Illinois football player had been hired at Aunt Martha's despite having a criminal conviction on his record.
Two battalion chiefs told CBS 2 Investigators said hiring needs to be a priority for the Chicago Fire Department, and they plan to protest their working conditions.
The Connecticut Sun acquired Marina Mabrey from the Chicago Sky for Rachel Banham, Moriah Jefferson and the team's 2025 first-round pick.
Chicago led 42-21 at the midway point of the second quarter and held the advantage until Megan Gustafson made a 3-pointer from the corner with 8:16 remaining in the fourth to give the Aces their first lead of the game at 72-71.
Williams was the No. 1 overall pick in last April's draft as Odunze was picked No. 9 overall to add to a revamped offense.
Joe "Jellybean" Bryant, a former Philadelphia 76ers and La Salle University basketball great and the father of the late, NBA legend Kobe Bryant, has died. He was 69.
The QB wasted no time showing off his arm as he literally passed his Caleb Cares Hero awards to recipients, or receivers, in the crowd.
The shooting left the two boys injured and still hospitalized. Three other victims Capri Edwards, 24, Nakeeshia Strong, 45, and Strong's 7-year-old son were killed.
Sen. Bob Menendez tried to shift the blame to his wife, Nadine Menendez, but was found guilty on all 16 felony counts for a scheme involving bribery and business favors.
The search for a new police chief is now underway in the Village of Robbins after Scott was relieved of his duties after just 15 months on the job.
Jennifer Lee Wilson, 48, was apprehended Saturday evening in New Buffalo Township, Michigan, according to the Berrien County, Michigan Sheriff's office.
Late Sunday, no one was in custody. Harrison Area detectives are investigating.