Travelers at O'Hare pleased to hear about new automatic refund rule for canceled flights
This news comes right on time for air travelers—as many start to plan and book their holiday travel.
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This news comes right on time for air travelers—as many start to plan and book their holiday travel.
Only 28 flights were canceled as a result of the weather.
The refund has to happen quickly. When it comes to bag fees, passengers must be refunded if a checked bag is significantly delayed, and refunds must be given if any services paid for aren't provided—like broken Wi-Fi.
Carriers canceled nearly 2,700 U.S. flights Monday as frigid conditions across the U.S. hit air travel for the third day straight.
The winter storm that brought several inches of snow to the Chicago area is now hitting the Northeast with snow and heavy rain.
CBS 2 Investigator Megan Hickey met some people who ran into trouble with their flights at O'Hare International Airport.
CBS 2 Investigator Megan Hickey did find some frustrated passengers at O'Hare International Airport who were trying to book hotels for the night, but most travelers were making their flights.
More than 1,100 flights had been canceled at O'Hare and Midway international airports as of late Friday. CBS 2 Investigator Megan Hickey reports.
Travelers this Christmas Day were still feeling the impacts of flight cancellations the day before.
As of 10 p.m., some people were waiting for up to three hours trying to get their checked bags back after their Southwest Airlines flights were canceled. CBS 2's Andrew Ramos reports.
The airport had the ninth highest percentage of canceled flights last year, according to data from the U.S. Department of Transportation.
A nationwide pause like Wednesday's hasn't happened since Sept. 11, 2001, leading to tough new questions for the FAA.
Meantime, there was much less luggage stacked up in baggage claim at Midway Airport late Wednesday than there was a night before.
Days after Christmas, the crisis continues as the federal government begins to investigate what happened with Southwest Airlines.
Gov. JB Pritzker is now calling for accountability for Southwest Airlines, along with Transportation Secretary Pete Buttigieg. CBS 2's Marissa Perlman reports from Midway International Airport.
With Southwest Airlines having canceled the majority of its flights in recent days, CBS News Travel Editor Peter Greenberg said it could be days before the airline is back on track.
Tuesday brought another round of cancellations as the airlines played catch-up from fierce winter weather. Southwest Airlines remains the most impacted.
CBS News Travel Editor Peter Greenberg joined CBS 2 Streaming Anchor Brad Edwards to talk about the mass of Southwest Airlines flight cancellations and what it means for consumers.
Having a flight canceled may be an inconvenience for most, but CBS 2's Noel Brennan talked with one woman who needs to be in Houston for an appointment as she undergoes treatment for stage 4 colorectal cancer.
CBS News Travel Editor Peter Greenberg joins CBS 2 Streaming Anchor Brad Edwards to talk about the Southwest Airlines meltdown and the flight delays and cancellations that have been plaguing the country.
Flights have been canceled around the country, and people have been going looking for their baggage at Midway International Airport after being separated from it. CBS 2's Noel Brennan reports.
The federal government wants answers from Southwest Airlines after cancellations, delays and lost luggage are happening to travelers across the country – leaving them stranded for days.
Severe weather in Buffalo and other places to our east continued to cause headaches Monday night for travelers in Chicago. CBS 2's Marybel Gonzalez reports on some frustrated travelers at Midway International Airport.
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
CBS 2's Chris Tye spent the day talking to people stuck as hundreds of flights were delayed or canceled on Thursday.
Caleb Williams threw for 334 yards and two touchdowns following a string of shaky performances for the Bears.
Baristas at the store at 5964 N. Ridge Ave. in Edgewater have been on strike since Friday calling for higher wages and better staffing.
Anjanae Hunter, 16, has been missing since Oct. 26 and is believed to be in the Chicago area.
The burglaries happened at the city's Central Station early Friday morning.
More than 3.5 million passengers are expected to fly in and out of O'Hare and Midway airports through the new year.
Several City Council members have called the school board's vote to fire Martinez without cause reckless and irresponsible.
Because Martinez was fired without cause, his contract allows him to stay on the job for another six months, and receive 20 weeks of severance pay.
Martinez was at Luther Burbank Elementary, 2035 N. Mobile Ave., as the Special Olympics recognized the school for excellence in inclusive sports programming.
Henyard had named three people to serve as police chief, village administrator, and village attorney without approval from the village board.
Many, including alderpersons and the members of the incoming elected school board, are denouncing the planned agenda.
The strike was deliberately authorized in the midst of the busy holiday delivery season nationwide for a reason—with the Teamsters Union pushing the company for a contract.
The oysters were sold as Fanny Bay, Buckley Bay, and Royal Miyagi.
Customers said contractors from the company, Orange Elephant Roofing & Solar, seemed simply to disappear into thin air. But that is only the tip of the iceberg.
Anyone who has an affected Connie's Pizza in the freezer should either throw it out or bring it back to the store for a refund.
The Chicago-based company is accused of tricking diners about delivery fees, misleading drivers about pay, and listing restaurants on its platform without permission.
Some 13 oz. bags of Lay's Classic Potato Chips may contain an undeclared allergen, according to the snack company.
The Wisconsin Department of Health Services announced Wednesday that it had detected presumptive positive human case of H5N1 in Barron County.
The sisters share a special bond of getting a second chance at life, which they both received at the age of 38 years old.
An even larger investment of $500 million is going toward 10 new outpatient facilities throughout the South Side that will add 85,000 health care appointments each year.
Scientists used the NanoGripper to grab particles from the SARS-CoV2 virus that causes COVID-19.
Baristas at the store at 5964 N. Ridge Ave. in Edgewater have been on strike since Friday calling for higher wages and better staffing.
The strike was deliberately authorized in the midst of the busy holiday delivery season nationwide for a reason—with the Teamsters Union pushing the company for a contract.
Owner Eddie Lakin made the announcement Wednesday. He said the last day for the restaurant at 1571 Sherman Ave. would be this coming Saturday, Dec. 21.
This move was anticipated back in the summer, and comes months after the mortgage company Guaranteed Rate changed its name simply to Rate.
Both President Biden and President-elect Trump have vowed to block the $15 billion acquisition on national security grounds.
Taylor also played two nights at Ravinia this past June.
Mindy Kaling and Morris Chestnut announced the nominations for the 82nd annual Golden Globes, with 10 nominees revealed live on CBS News.
The lawsuit alleges the unidentified girl was raped at a Video Music Awards afterparty in 2000.
Social media sleuths noticed that the house next door to the iconic "Home Alone" house in Winnetka is now up for sale.
Here are the top songs, artists, and albums streamed on Spotify in Chicago this year, according to communications agency Burson Global.
Keeping with the holiday theme from a tall tree at Union Station to a rooftop in River North, here's what caught Suzanne Le Mignot and Kylee Miller's eye this week.
Aviation officials say over three million passengers will travel through O'Hare, a 7.8% increase compared to last year. At Midway, the busiest day is expected to be Sunday, Dec. 29, when more than 50,000 people are expected to pass through the airport.
Late overnight, a system will make an appearance, creating a drizzle, which could result in freezing drizzle as temperatures drop to lows in the 20s to lower 30s.
Witnesses said the suspect approached the front desk, jumped over the counter, and demanded money while displaying a handgun.
CBS News Chicago meteorologist David Yeomans has the latest 7-day forecast.
A Level 1 hazardous materials response also was initiated. According to unconfirmed fire dispatch reports, there were explosions inside the building after the fire started.
Several City Council members have called the school board's vote to fire Martinez without cause reckless and irresponsible.
More than 3.5 million passengers are expected to fly in and out of O'Hare and Midway airports through the new year.
Caleb Williams threw for 334 yards and two touchdowns following a string of shaky performances for the Bears.
Baristas at the store at 5964 N. Ridge Ave. in Edgewater have been on strike since Friday calling for higher wages and better staffing.
"San Antonio has really led the way in using aerial surveillance technology to prevent these activities," said Ald. Brian Hopkins (2nd), who chairs the City Council Public Safety Committee.
Customers said contractors from the company, Orange Elephant Roofing & Solar, seemed simply to disappear into thin air. But that is only the tip of the iceberg.
Survivors, advocates and experts have weighed in on Mayor Brandon Johnson's pledge to create a task force to study the safety of Black women in Chicago.
The Chicago-based company is accused of tricking diners about delivery fees, misleading drivers about pay, and listing restaurants on its platform without permission.
Now-retired Joliet police Sgt. Javier Esqueda was charged in connection with leaking squad car video of a man who died in Joliet police custody.
Caleb Williams threw for 334 yards and two touchdowns following a string of shaky performances for the Bears.
Nikola Vucevic scored 19 points and 10 assists to lead the Bulls, whose season-high three-game winning streak ended.
Booser went 2-3 with a 3.38 ERA, one save and 43 strikeouts in 43 relief appearances with the Red Sox in his first season in the majors in 2024.
Tyler Bertuzzi had two goals and an assist, and Connor Bedard added a goal and two assists for the Blackhawks.
Rickey Henderson is widely considered to be one of the best leadoff hitters and base stealers in baseball.
With the holidays fast approaching, many Lincoln Parkers want others to be aware and stay safe as they get ready to travel.
It happened around 4 a.m. at Eddie's Market in the 11000 block of South Halsted Street.
Richard Allen was sentenced to 65 years for each death, totaling 130 years in prison.
Sidi Mohamed Abdallahi, 22, had been facing hate crime and terrorism charges in an attack on a Jewish man in late October. He has since died by suicide in custody
Damonte McCorkle is charged with aggravated kidnapping, two counts of aggravated carjacking, and armed robbery.
