Advocates protest Peoples Gas for rate relief, take issue with use of consumers' money
The hike was fueled mainly by the company's Safety Modernization Program to replace nearly 2,000 miles of dangerous, old, deteriorating natural gas pipes.
The hike was fueled mainly by the company's Safety Modernization Program to replace nearly 2,000 miles of dangerous, old, deteriorating natural gas pipes.
The Illinois Public Interest Research Group and other organizations are seeking to educate the public about where their money is actually going. Megan Hickey reports.
State legislation was passed to pave the way for providers like AT&T to end servicing traditional copper landlines. After the AT&T cell service outage last week, some say landlines are more important than they are being given credit for. CBS 2's Charlie De Mar reports.
The $402 million dollar rate hike Peoples Gas is requesting could increase customers' bills by about $140 a year. Advocates said families on the South Side and West Side are already struggling to keep up with payments.
"Failure to invest in infrastructure is the kind of thing that happened in Texas two winters ago during their harsh winter storm. There was no heat and more than 240 people lost their lives."
ComEd is asking for a rate change, but they didn't call it a hike. In fact, in plain English it says, "Customer bills not expected to increase as part of the filing." CBS 2's Andrew Ramos reports.
The bitter blast means many of us are trying to stay warm inside and that means higher gas bills.
Cathryn Harris' power went out, her sump pumps broke, then her basement flooded - and ComEd admitted the outage was because of a failed underground power line. But that's not enough to get the utility giant to pay for damages.
If you're struggling to pay your utility bills during the COVID-19 pandemic, the Citizens Utility Board, or CUB, wants to remind you there is help available.
Get ready for a summer of ripoffs. In the last four years, Illinois residents have overpaid more than $600 million for electricity, and it's about to get worse.
CUB said technology is allowing scam artists to make thousands of calls a minute, and the calls have reached an "alarming level." The telecom services firm YouMail estimates there were a record 47.8 billion automated calls in 2018 -- most scam calls or telemarketers.
A consumer advocacy group is pushing a proposal to protect customers shopping for alternative electric and gas companies.
The Citizens Utility Board, AARP and the Illinois Public Interest Research Group are teaming up in opposition to proposed legislation in the Illinois General Assembly to would let AT&T get rid of traditional landline phones.
The Citizens Utility Board said it has seen a 65% increase in complaints and questions this winter about unregulated natural gas suppliers.
The Citizens Utility Board (CUB) released Tuesday its first-ever guide to help TV viewers cut costs.
Top officers of Peoples Gas "knowingly misled" state regulators about the ballooning cost of a multibillion-dollar upgrade program to pave the way for a 2015 merger, according to a complaint filed by Attorney General Lisa Madigan and a utility watchdog.
It's unusual for three utilities and the Citizens Utility Board to come together for a single news conference, but they did just that Friday to try to prevent customers from being scammed.
The Illinois Commerce Commission on Wednesday announced an investigation into Peoples Gas' controversial and pricey gas-main replacement program in Chicago after allegations by two whistleblowers.
A couple years ago, you could save decent money on your electric bill merely by switching to an alternate energy supplier, but Citizens Utility Board spokesman Jim Chilsen said not anymore. That is because those companies have started hiking rates, and ComEd has gotten out from under an expensive contract.
Illinois lawmakers have introduced legislation that would allow ComEd to charge customers about $2 more per month to cover the costs of its nuclear power plants, drawing criticism from a utility watchdog group that says ComEd's parent company already makes plenty of profit.
People's Gas and North Shore Gas customers can expect to see an increase in their monthly heating bills, reports WBBM's Mariam Sobh.
Have a customer service horror story that involves dealing with a utility company? The Citizens Utility Board wants to hear from you on social media.
Illinois state regulators and a consumer watchdog group were looking at a $9 billion deal for the sale of two local natural gas suppliers to a utility company in Wisconsin.
City officials and a utility watchdog group have requested a state investigation into some alternative power that may be tricking or confusing Chicago customers with their prices.
Ahead of an energy rate hike at ComEd next month, a utility watchdog group said it's seen a dramatic increase in complaints about some of the practices of several alternative electricity companies.
President Biden announced Sunday he is dropping his reelection bid in the 2024 presidential race and endorsing Vice President Kamala Harris.
Bodycam video of the fatal shooting of Sonya Massey was released Monday afternoon. The video shows the chaotic scene after a sheriff's deputy shot Massey, who is Black, in the face during a tense moment over a pot of water in her home.
The driver of the Wienermobile lost control after colliding with a Hyundai sedan on the Tri-State Tollway.
Pritzker has endorsed Harris to be the new Democratic nominee for the White House after President Biden dropped out of the race and endorsed Harris on Sunday. Pritzker has yet to say if he would be interested in filling a vice presidential role on the 2024 Democratic presidential ticket.
All southbound lanes reopened around 8 a.m.
President Biden announced Sunday he is dropping his reelection bid in the 2024 presidential race and endorsing Vice President Kamala Harris.
Pritzker has endorsed Harris to be the new Democratic nominee for the White House after President Biden dropped out of the race and endorsed Harris on Sunday. Pritzker has yet to say if he would be interested in filling a vice presidential role on the 2024 Democratic presidential ticket.
Former President Barack Obama did not endorse Vice President Kamala Harris, saying the Democratic Party "will be navigating uncharted waters in the days ahead,
Here's how former President Donald Trump and Republican senators and members of Congress are reacting to President Biden's decision to leave the 2024 race.
President Biden announced his decision to withdraw from the 2024 presidential race in a letter addressing the American people. Read it here.
The hike was fueled mainly by the company's Safety Modernization Program to replace nearly 2,000 miles of dangerous, old, deteriorating natural gas pipes.
As of Tuesday evening, a total of five tornadoes had been confirmed in the Chicago area from the storms Monday night and six Sunday night.
The tax is up just 2 cents compared with Sunday. But it is quite a jump compared with the Illinois gas seven years ago.
One third of Chicago's roughly 400 new car dealers are using pen and paper to complete deals.
The family asked CBS 2 for help after they found themselves stuck with random stuff and boxes filling their space—and nowhere else left to turn.
A warning of a Listeria monocytogenes outbreak affecting 12 states, including Pennsylvania, New Jersey and New York, was issued by the CDC Friday afternoon linking infections to sliced meat at deli counters.
Lisa Gee's experience taught her the life-saving importance of organ donations for thousands of patients.
Keisha House said people trust their hairdressers and barbers, and great communication takes place while in those chairs.
The FDA found even some products that claimed to be "sterile" were contaminated.
Under state law, all children living in a high-risk ZIP code must be tested for lead exposure at 12, 24, and 36 months of age.
Bally's took possession of the River West property July 5.
The plant, which was indefinitely idled in February 2023, is expected to reopen next year.
Fiscal Year 2024 saw total cannabis sales exceed $2 billion, which exceeded the figures for Fiscal Years 2023 and 2022.
Kroger owns the Mariano's brand, while Albertsons owns Jewel-Osco.
The DNC arrives at the United Center from Aug. 19-22.
Newhart was an Oak Park native and an alumnus of Saint Ignatius College Prep and Loyola University in Chicago.
Bob Newhart, who starred in the long-running sitcoms "The Bob Newhart Show" and "Newhart," has died at age 94.
Nominations for the 76th annual Emmy Awards were announced Wednesday, with "Shōgun," "The Bear," "Hacks," "Only Murders in the Building" and "Baby Reindeer" all earning multiple major nods. See the full list of nominees for the 2024 ceremony here.
"Big Brother" announced Tuesday the 16 new Houseguests who will move into the "Big Brother" house and, for the first time ever, have the power to vote in a 17th houseguest.
After many people criticized Andress' rendition of the National Anthem online, comparing her with Fergie, the singer says she's going to rehab.
Jackie Kostek is jumpstarting your day in jewelry, home décor, spiritual products and much more.
Meteorologist David Yeomans has the extended forecast.
The director said the Secret Service made adjustments to the Republican National Convention right after the shooting and will continue to assess what needs to change.
It's what many Democratic members of Congress wanted: a new candidate at the top of the ticket for president. Local Democrats are reacting to a campaign that changed dramatically overnight, after President Biden dropped out of the race and endorsed Vice President Kamala Harris.
Katie Moody from Oak Park is advocating for natural gas alarms in Illinois after her family faced a preventable tragedy. She was joined by Rep. Camille Lilly.
Gov. Pritzker, Mayor Johnson and the state's entire Democratic congressional delegation are endorsing Harris to be the party's new nominee for the White House.
Pritzker has been floated as a potential running mate to Kamala Harris, who on Sunday announced her intention to run for the Democratic nomination for president.
Biden is the first sitting president to drop out of running for reelection since Lyndon B. Johnson in 1968 — leaving the race against Donald Trump in turmoil.
President Biden announced Sunday he is dropping his reelection bid in the 2024 presidential race and endorsing Vice President Kamala Harris.
Bodycam video of the fatal shooting of Sonya Massey was released Monday afternoon. The video shows the chaotic scene after a sheriff's deputy shot Massey, who is Black, in the face during a tense moment over a pot of water in her home.
Former Secret Service agent McCarthy said security for both conventions is now even under more scrutiny since the assassination attempt on former President Trump.
The department has now confirmed they will be providing emergency medical support both inside the secure perimeter that will be going up around the United Center.
Data show the 4th of July has historically been one of the deadliest days of the year.
The former University of Illinois football player had been hired at Aunt Martha's despite having a criminal conviction on his record.
Two battalion chiefs told CBS 2 Investigators said hiring needs to be a priority for the Chicago Fire Department, and they plan to protest their working conditions.
Rome Odunze was practicing with the Chicago Bears on Sunday after missing Saturday for personal reasons.
Seth Lugo retired 14 straight batters in his first career complete game as the Kansas City Royals rallied past the Chicago White Sox for a 4-1 win and series sweep on Sunday.
Nico Hoerner doubled and scored the tying run in the ninth inning, then walked with the bases loaded in the 10th to give the Chicago Cubs a 2-1 victory over the Arizona Diamondbacks on Sunday.
Corbin Carroll hit a two-run homer and Alek Thomas had a solo shot in Arizona's three-run fifth inning to help the Diamondbacks beat the Chicago Cubs 3-0 on Saturday night for their sixth win in seven games.
Brady Singer threw seven shutout innings to lead the Kansas City Royals to a 6-1 victory over the Chicago White Sox on Saturday night.
Bodycam video of the fatal shooting of Sonya Massey was released Monday afternoon. The video shows the chaotic scene after a sheriff's deputy shot Massey, who is Black, in the face during a tense moment over a pot of water in her home.
Police said the victim had gotten into a fight with the shooter, who shot him in the chest and hip.
But when thieves damaged the AC units, the heat spilled over to inside.
The robber choked the man, hit him in the head with the pliers, and took his cellphone, police said.
No other injuries were reported, police said.