Some helpful reminders if you're making exchanges or returns after Christmas
With Christmas ending, you may be assessing your holiday gifts, looking at what you'll keep and what you'll return or exchange.
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With Christmas ending, you may be assessing your holiday gifts, looking at what you'll keep and what you'll return or exchange.
The Better Business Bureau this Christmas Day night had a few helpful tips for CBS 2's Marybel González make the process easier and less stressful.
The BBB says scammers could be tampering with gift cards by stealing barcodes.
The BBB says some sites could use your card's ID number and pin and drain money from it.
Keep an eye on the web address in your browser. Scammers love to create lookalike websites.
The Better Business Bureau is warning you to be alert as you shop for deals this Cyber Monday with tips to protect yourself. Keep an eye on the web address in your browser. Scammers love to create lookalike websites.
More people are shopping online rather than in person, putting them at a higher risk of phishing scams. The Better Business Bureau is offering tips on how to stay safe.
CBS 2 Investigator Dorothy Tucker reports on the consumer alert from the Better Business Bureau. A Chinese company is behind the app that the Better Business Bureau said 50 million people have already downloaded. Read more
Many struggle with various debts from credit cards to their mortgage. Companies that claim to help ease the burden aren’t doing enough and, in some cases, leaving consumers worse off than they were before, according to new research by the Better Business Bureau. CEO and president of the BBB in Chicago and Northern Illinois Steve Bernas shares how you can advocate for yourself.
Scam artists are pretending to offer cheap refurbished items, then disappearing.
The hype for Taylor is high – and so is the chance of online vendors taking advantage of fans.
The hype for Taylor is high – and so is the chance of online vendors taking advantage of fans. CBS 2's Jermont Terry reports.
Scammers will often try to sell photoshopped tickets on online marketplaces.
The BBB said it has received dozens of complaints about people losing their money in Chicago. Scammers will often try to sell photoshopped tickets on online marketplaces.
Scammers are on the prowl for fans eager to catch their favorite acts. Follow these tips to avoid getting ripped off.
The BBB says it's monitoring deception in the timeshare industry.
It just released a report showing customers often feel misled about fees for timeshare maintenance and say the properties are hard to sell - leading to high fines.
The event is free, but a $5 donation to the Better Business Bureau's Charitable and Educational Fund is encouraged.
Investigators are seeing a steep incline in the number of complaints involving fake fraud alert text messages. CBS 2's Lauren Victory reports.
As Ukrainian people seek refuge amid Russian invasions, many organizations are seeking donations.
Lifted by the surge in online shopping during the COVID-19 pandemic, scammers are rampantly taking advantage of digital shoppers.
A long list of bad reviews and an F rating with a major consumer advocate aren't stopping an online travel agency from picking up new customers.
A man says he paid $1,500 to an Uptown shipping business to ship a car overseas for his mom. But as CBS 2's Jermont Terry reported Tuesday night, the man now has no idea where the car is.
People are told to watch out for anyone who shows up or calls and offers you a cheap deal on the spot.
Picture this – you hire a contractor to install a fence with a gate but they don't finish the job for months, even after formal complaints.
Joliet police said Joseph D. Johnson, 29, was released from medical care at Loyola Medical Center in Maywood on Sunday morning.
Village President Fitzgerald Roberts said that the repairs on Paige were completed at around 3 p.m.
An Illinois State Police squad car was struck and damaged on Route 53 in Chicago's northwest suburbs.
Chicago police were on the scene of a SWAT incident in the North Edgebrook neighborhood on the city's Northwest Side.
Police in Joliet, Illinois, were searching Sunday for a man who held up a cellphone store this weekend.
The footage is included in a video that promotes false claims that the 2020 presidential election was rigged against Mr. Trump.
The FBI has arrested "one of the key participants" behind the attack on U.S. facilities in Benghazi, Libya, in 2012 that killed four Americans.
A new push to pass a GOP elections bill known as the SAVE America Act is underway in Congress, but Democrats warn the proposal could disenfranchise millions of eligible voters.
As immigration sweeps expand nationwide, the work of justifying detentions is overwhelming federal prosecutors, who are being forced to sideline a range of other cases in order to keep pace.
Marimar Martinez, the Chicago woman shot five times by a Border Patrol agent in October, plans to attend President Trump's State of the Union address to Congress later this month, according to her attorney.
This week marks Identity Theft Awareness Week, and Illinois Comptroller Susana Mendoza emphasized some safety tips Monday for avoiding and dealing with identity theft.
A controversial data center in Naperville, Illinois, could be the cause to pack a city council meeting there on Tuesday night.
Police in the west Chicago suburb of Geneva are warning of a scam involving spoofed phone numbers.
Protesters on Tuesday were cranking up the heat on Peoples Gas over a recently proposed rate hike that would add an additional $10 to $11 a month to utility bills.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
Ann & Robert H. Lurie Children's Hospital announced this week that it is planning to open a new pediatric hospital in the west Chicago suburb of Downers Grove.
It has been nearly six years since the start of the COVID-19 pandemic, and one of the many questions doctors are still working to answer concerns the long-term effects.
Leaders from Cook County, the Illinois Department of Human Services, and the Greater Chicago Food Depository denounced changes to the Supplemental Nutrition Assistance Program on Wednesday.
The University of Chicago Medicine Comprehensive Cancer Center has received a grant from The Ralph Lauren Corporate Foundation for a new cancer center.
Chicago's Lurie Children's Hospital said Tuesday that it is no longer initiating gender-affirming medical treatment for minors.
A Near West Side diner known for drawing in Blackhawks fans and players is up for sale.
January may be the coldest time of the year, but Chicago is already looking forward to summer farmers' markets.
A development proposal issued this month calls for the replacement of a building housing a Giordiano's pizzeria in Chicago's Lakeview neighborhood with a new mixed-use building with 28 residential units.
United Airlines flight attendants picketed outside Chicago's Willis Tower Thursday morning as they fought for a new contract.
WSCR-AM, 670 The Score, will begin a simulcast on 104.3 FM next month.
Brad Arnold, the founder and lead singer of the 3 Doors Down has died following "his courageous battle with cancer," the rock band announced Saturday on social media.
Gamers across the world can now recreate drone strikes in Ukraine from the comfort of their own home, with this newly released game.
The members of Ratboys were teenagers when they met by chance, and now in their 30s, the Chicago band formed by two college friends almost two decades ago appears to be on the brink of something big.
Chuck Negron, a founding member of Three Dog Night whose lead vocals powered a string of hits for one of the top rock acts of the late 1960s and early '70s has died. He was 83.
Bad Bunny used his Grammy acceptance speech on Sunday to denounce U.S. Immigration and Customs Enforcement and call for the end of the ongoing immigration crackdown.
Suzanne Le Mignot recently celebrated a milestone with her 400th HIIT class at Orangetheory River North, while Mary Kay Kleist shows us an ice chapel built at the University of Notre Dame in Indiana.
Meteorologist Mary Kay Kleist has your 6 a.m. First Alert Weather forecast for Sunday, Feb. 8, 2026.
Families and coaches are beyond proud that their players are representing their communities in the big game. Asal Rezaei reports.
Police were investigating after a 10-year-old girl was found dead in Chicago’s Bronzeville community this weekend.
The Seattle Seahawks' Julian Love, Rylie Mills, and Eric Saubert, along with the New England Patriots' Robert Spillane, are just some who trace their football beginnings to Chicagoland high schools.
Family and former coaches expressed pride knowing that players will be representing their communities on one of the biggest stages in sports.
A man and woman were due for a detention hearing on Monday in the homicide of the woman's 8-year-old son in Round Lake Beach, Illinois.
A driver was killed early Sunday when a sport-utility vehicle hit a Chicago Transit Authority bus in Chicago's Pilsen community.
Not sure where to watch the 2026 Super Bowl live? There are multiple ways to watch the game for free today. Here's how.
Joliet police said Joseph D. Johnson, 29, was released from medical care at Loyola Medical Center in Maywood on Sunday morning.
Fewer Chicago kids are getting the dental care they need, and some dentists are blaming Chicago Public Schools.
Cynthia Eason recounted the moment Chicago police officers raided her family's home in 2018.
Water bills could be going up in several Chicago suburbs and other parts of Illinois, as Illinois American Water seeks a rate increase to fund infrastructure improvements.
The case involves a Chicago grandmother, her daughter, and her four grandchildren, who all said that Chicago police officers pointed guns at them during the botched raid.
Former Mayor Rahm Emanuel no longer will have to testify about an alleged "code of silence" at the Chicago Police Department, after a federal judge reversed an earlier ruling that would have allowed him to take the stand in a lawsuit over a botched police raid.
Lindsey Vonn, who came out of retirement to compete in the Milano Cortina Games, is in stable condition after her crash.
Not sure where to watch the 2026 Super Bowl live? There are multiple ways to watch the game for free today. Here's how.
Family and former coaches expressed pride knowing that players will be representing their communities on one of the biggest stages in sports.
Illinois led 39-35 at halftime after six ties and nine lead changes and was ahead by nine points early in the second half.
The Bulls led 104-97 after closing the third period on a 16-2 run, but Denver started the final quarter on a 20-2 spurt to take the lead for good.
Police in Joliet, Illinois, were searching Sunday for a man who held up a cellphone store this weekend.
A woman was in custody after another woman was slashed in Chicago's Roseland neighborhood this weekend.
Local and federal authorities said "investigators are actively inspecting the information provided in the message for its authenticity" regarding the disappearance of Nancy Guthrie.
A South Side community came together on Friday, hoping for justice after a woman was shot and killed while her baby was in the back seat of their car earlier this week.
A Chicago city employee was found shot to death Friday morning inside an apartment in the West Ridge neighborhood.
